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All 23 Lansing hotels

University Quality Inn

2.5 of 5 Hotel   |   3121 East Grand River, Lansing, MI 48912
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University Quality Inn
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76%
Ranked #7 of 23 hotels in Lansing
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 weeks ago
Vivian M Kalamazoo, Michigan
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166 people have reviewed this hotel

Traveler rating
    86
    39
    19
    10
    12
See reviews for
51
36
13
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Kalamazoo, Michigan
1 review
5 of 5 stars Reviewed 3 weeks ago

I give this hotel 5 stars: The service was outstanding, the check-in was expedient, nice firm mattress on the bed for a great night's sleep. I was given the VIP treatment. The front desk clerks were friendly, helpful and courteous. Shuttle service to and from the hotel was efficient, on-time and the shuttle was very clean. I would highly recommend... More

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Victoria T, Sales Manager at University Quality Inn, responded to this review

We are so glad that you had an awesome stay and enjoyed all our amenities! We always strive to go above any beyond the needs of our guests, so we're happy to see our efforts recognized. We look forward to having you back next time you visit the Lansing area. More

Marquette, MI
Top Contributor
126 reviews 126 reviews
64 hotel reviews
160 helpful votes 160 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed for a night during the high school basketball semi-finals with spouse. We booked a King room with the hot tub, price was reasonable. The location was great for things to do and was only a short drive to the Breslin. Check in was easy and friendly. Our room was in the back, 155, and they have a lot of... More

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Victoria T, Sales Manager at University Quality Inn, responded to this review

Thank you for the review! We're glad you and your spouse enjoyed your stay. I am sorry the bathroom did not meet your expectations; we are constantly working on improving our guest rooms and appreciate your feedback. I hope you will choose to stay with us during your next trip to Lansing to see our updates! More

Senior Contributor
27 reviews 27 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed 3 nights during basketball season. Very impressed with breakfast served, hot tub, and pool ( although pool was cool/cold and hot tub was way too hot). Small kids slide in shallow end of pool for smaller kids. Plenty of pool towels available. Nice happy hour bar with free drink tickets from room. Able to have a cocktail/soda while watching... More

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Victoria T, Sales Manager at University Quality Inn, responded to this review

I am so glad you enjoyed your stay and appreciated all our amenities! We love when everyone gets to experience everything we have to offer. I do apologize for the parking lot being a little smaller due to the snow plowing and we will do our best to minimize this in the future. We also tend to fill our doubles... More

Jackson, Michigan
2 reviews
1 of 5 stars Reviewed February 23, 2014

This hotel was awful. We booked two rooms, they were supposed to be adjoining and we were told that they would be so but it wasn't. One room was supposed to have a hot tub, it was a Jacuzzi tub instead. We were told it would be a large hot tub, but it could fit two people, no more. Unlike... More

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Victoria T, Sales Manager at University Quality Inn, responded to this review

Thank you for your review. I apologize that your stay was anything less than satisfactory and for any confusion regarding your reservation. Unfortunately, we cannot guarantee adjoining rooms and all our whirlpool rooms contain a 2 person whirlpool tub. I did see that we were able to place you next door to each other and hope that helped any need... More

toronto
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed December 29, 2013 via mobile

Some friends and I stayed at the quality inn back in Sept, over all the hotel was pretty well kept. Rooms were ok other the. The fact that our AC unit didn't work, which meant the room was pretty war at all times. Hotel was in a good location, close to the school/football stadium as well as being close to... More

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Victoria T, Sales Manager at University Quality Inn, responded to this review

Thank you for your review! I am glad that you and your friends enjoyed your stay with us back in September. I apologize you had an issue with your AC, we do have a central system, so the air is controlled by the front desk. Please let us know of any concerns your having in the future and we can... More

Toronto, Canada
Senior Contributor
41 reviews 41 reviews
33 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 2, 2013

We stayed for a night when we went for a sports weekend. Rooms were clean but pretty sparce. Not much sound proofing between rooms and/or the hall ways so you could hear your neighbours all the time. Breakfast area was clean and breakfast was pretty basic, waffle maker, scrambled eggs and bagels and muffins. Enough to get your day started... More

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Victoria T, Sales Manager at University Quality Inn, responded to this review

Thank you for your review and recognizing the efforts of our staff. We're also happy to hear that you liked our pool and bar area. We are constantly working to make improvements to our hotel and hope you'll stay with us during your next trip to the area. More

Gaylord, Michigan
2 reviews
5 of 5 stars Reviewed November 18, 2013

We used this hotel for accommodations for our daughter's wedding guests - 20 rooms. We could not have been happier with our experience. All the staff went out of their way to be helpful and accommodating. Beds were comfortable, the pool was super for the children and families, and the suite in which we stayed worked well as a site... More

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Victoria T, Sales Manager at University Quality Inn, responded to this review

Thanks for your review. I am glad that you and your guests enjoyed their stay! We are always working to go above any beyond the needs of our guests, so we're happy to see their efforts paying off! We hope to see you again next time you have an event or visit the Lansing area. More

Indianapolis
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2013

We decided to stop for the night for the first time in Lansing, after traveling state and country roads to the city. Stopping in the downtown, we were directed from a lovely Radisson, which was sold out, to the University Quality Inn on Grand River Road, about ten minutes from the downtown. Found it to be very clean, with a... More

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Victoria T, Sales Manager at University Quality Inn, responded to this review

Thanks for your review! We're glad that you enjoyed your stay and that we were able to accommodate you. Our entire team prides themselves on the upkeep of our hotel so they'll be happy to see their efforts recognized. We hope to see you again next time you visit the Lansing area! More

Oxford, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed October 30, 2013

Breakfast was good and hot, everything was kept full and was quality. Every room receives 2 drink tickets to the tiki bar near the indoor pool each night, a plus. rooms were small, beds were only full size-too small for todays person- and whole place needed updating- a minus. The desk staff was fantastic. pool nice, clean as was the... More

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JasonFawaz, Manager at University Quality Inn, responded to this review

Thank you for your review! We appreciate your kind words about our team. We're constantly working to better our hotel and look forward to welcoming you back to see our updates! More

Lansing, Michigan
2 reviews
5 of 5 stars Reviewed October 8, 2013

Stayed here with friends and their children in adjoining rooms and a great time was had by all! The kids loved the cookies at check in hand the adults appreciated the drinks by the poolside bar. Staff was super friendly, hotel was clean, rooms were well kept and the fridge in the room was a bonus. Breakfast is included and... More

Was this review helpful? Yes
JasonFawaz, Manager at University Quality Inn, responded to this review

Thanks for your review! We're glad you and your family enjoyed our hotel.We're looking forward to seeing you on your next trip! More

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Additional Information about University Quality Inn

Also Known As:
University Quality Hotel
University Quality Hotel Lansing
Quality Inn University
Quality Inn Lansing
Lansing Quality Inn
Address: 3121 East Grand River, Lansing, MI 48912
Location: United States > Michigan > Lansing
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Lansing
#7 Family Hotel in Lansing
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — University Quality Inn 2.5*
Official Description (provided by the hotel):
The University Quality Inn is conveniently located right off of US-127, minutes from downtown Lansing, MSU, and within walking distance of 14 restaurants and 70 stores. The University Quality Inn offers rooms that are very spacious, a courtyard where you can enjoy the hotel lounge, indoor pool, hot tub and fitness center. You’ll find that our hotel is a great place to gather with a group or have a relaxing getaway. We offer rooms with luxurious heart shaped Jacuzzis, and comfortable suites for the entire family. We offer special group rates for corporate events and meetings, weddings, sports functions and various other events. Ask us about our special rates for your event. Whether it is for business or pleasure, we are sure you will find just what you need at the University Quality Inn. We offer the utmost in customer service and satisfaction; we are committed to making sure that your event meets all your expectations. ... more   less 
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