We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

University Quality Inn

Hotel website
Hotel deals
3121 East Grand River, Lansing, MI 48912
Special Offer
Choice Privileges Points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
University Quality Inn
Professional photos View all
Browse nearby
University Quality Inn
Add Photo Write a Review

214 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    94
    51
    31
    17
    21
See reviews for
64
44
14
60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (214)
  • Mar-May only
    (64)
  • Jun-Aug only
    (68)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (41)
All months
Sault Ste. Marie, Canada
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at this hotel many times and have never been disappointed. The main reason for choosing to stay here repeatedly is the staff service . Every staff member is friendly, helpful and welcoming with a five star smile! The complimentary breakfast is great too! I highly recommend this hotel

Was this review helpful? Yes
Edmonton, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

They helped us out by extending our reservation after problems in our previous hotel. We had a late check-in and they were very friendly about setting us up. Everything about our visit was very smooth.

Was this review helpful? Yes
Houston, Texas
5 of 5 stars Reviewed 1 week ago

This place is awesome! the hotel staff was excellent. Ron and others customer service skills were very impressive. I travel around the country for decades as a (Gold to a Platinum Member) and would wish that this crew was at the front desk cleaning my rooms every place i stay! Yes, the maids were great. I left my my cell... More 

Was this review helpful? Yes
Joinville, SC
1 review
4 of 5 stars Reviewed 2 weeks ago

I spent about 1 week a month ago at Lansing for business reasons and all the time I was at Quality Inn The hotel have quite good rooms and reasonable service. The only thing I don´t like in the rooms is that they don´t have a window to outside to allow fresh air come, so the exhausting system is the... More 

Was this review helpful? Yes
Cancun, Mexico
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good hotel, clean, very friendly service. Nice hot breakfast. Pool, hot tub was nice. Nice place to relax. This is a nice hotel. Seems like only people with a gripe leave a review. The price was good. There is a discount if your here for a conference at the university. The staff very friendly. Coffee available all day.

Was this review helpful? Yes
Swartz Creek, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

I frequent this hotel for work trips... I have never gotten bad service... to be honest every employee I talk to or run into is overly friendly and amazing. Everyone is smiling and every time I call I am greeted by name. My room is ALWAYS clean and exactly where I ask for it to be. I would not stay... More 

Was this review helpful? Yes
Ann Arbor, Michigan
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I've stayed in plenty of cheap hotels which were clean, basic.and offered good value for the money This isn't one of them. What's good about this hotel? It's inexpensive and close to the center of Lansing. The staff is eager to please. My bill was correct. What's not good? My room never got cleaned, and the bed never got made.... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 4 weeks ago

We stayed for two nights. Two rooms. First night: Pulled down bed cover, sheet stained and dirty. No housekeeping staff available so desk clerk replaced bedding. Second night: Came back after 5 p.m. Cover pulled up on bed, sort of, rest of bed left as we left it in the morning. Towels from floor removed but nothing rehung or replaced.... More 

Was this review helpful? Yes
Montgomery, Alabama
Level Contributor
46 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 14, 2015

I've stayed at this hotel years ago, but recently stayed again for a night when I was in Lansing for an event. The rooms are not fancy and show some signs of wear, but they were clean and comfortable. The staff were fantastic throughout our stay. They were very friendly and accommodating. The breakfast is your standard generic fare, but... More 

Was this review helpful? Yes
Milton, Canada
1 review
5 of 5 stars Reviewed June 9, 2015

The hotel staff was amazing! Great breakfast and pool area is a blast. Night manager Michelle went above and beyond for our group of 8 . Was down from Canada to watch Lansing Lugnuts ,will be back again .

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

54 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (36)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (4)
Viewed
View from room (1)
Viewed
Room/suite (11)
Viewed
Pool/beach area (5)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Bathroom (1)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (2)
Viewed
Dining (3)
Viewed
Business center/function rooms (1)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Lansing
7.9 mi away
Comfort Inn
Comfort Inn
#1 of 25 in Lansing
4.5 of 5 stars 270 reviews
7.9 mi away
Hampton Inn & Suites Lansing West
6.9 mi away
Crowne Plaza Lansing West
Show Prices
Show Prices
Show Prices
1.5 mi away
Hampton Inn East Lansing
Hampton Inn East Lansing
#1 of 9 in East Lansing
4.0 of 5 stars 269 reviews
2.6 mi away
Candlewood Suites - East Lansing M.S.U
3.6 mi away
Red Roof Inn Lansing East
Red Roof Inn Lansing East
#13 of 25 in Lansing
4.0 of 5 stars 116 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Back to top
Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay