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Courtyard by Marriott Lansing

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2710 Lake Lansing Road, Lansing, MI 48912
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Courtyard by Marriott Lansing
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Courtyard by Marriott Lansing
Courtyard by Marriott Lansing
Courtyard by Marriott Lansing
Review This Hotel

116 reviews from our community

Traveler rating
    32
    39
    27
    9
    9
See reviews for
28
15
8
43
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
  • All months
    (116)
  • Mar-May only
    (30)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (31)
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    (21)
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2 reviews
3 of 5 stars Reviewed 2 days ago NEW

The good - Rooms were nice and clean. The restaurant staff were very friendly, had a decent selection and served a good breakfast. The bad - I was awakened an hour and a half earlier than planned by the smoke detector in my room beeping (like they do when the battery needs replacing). The ugly- After jumping out of bed... More 

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ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

Dear DocMuzak, I'm terribly sorry that you were awoken by a beeping smoke detector. Our smoke detectors are powered by our electric with battery back-up. We do perform routine checks with battery changes; my sincere apologies for our over-site. I appreciate you noting our clean rooms, friendly staff and good food service. We hope to have the opportunity to host... More 

Eastpointe, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I was a bit hesitant after reading past reviews but was pleasantly surprised with the outstanding attentiveness, service and accommodations during my stay. The manager indicated that the property has undergone a 3 million dollar renovation and it shows. The lobby area is beautifully decorated and a comfortable place to assemble, meet or just hang out. Breakfast is not provided... More 

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ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

Dear Elissa R, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I'm so happy you liked our updates. I appreciate you choosing our hotel while in the area and we hope... More 

West Carrollton, Ohio
1 review
1 of 5 stars Reviewed 4 weeks ago

Cancelled a reservation via verbal because I could only stay 1 night not 2 nights and they continue to try to rip me off for 2 nights and stayed zero. Be careful, never had a problem like this with a Marriott facility, disappointing. But it looks like they are not a top rated property at all.

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ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

Dear Buckeyegibby, Thank you for writing. Our advanced purchase reservations offer a large discount for reserving and paying for your room in advance. These reservations offer larger discounts in return for less flexibility and are non-refundable. We do offer our best available rate at a smaller discount, but it can be cancelled up to one day prior to arrival at... More 

Saratoga Springs, Utah
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 16, 2015

I have stayed in Marriott Courtyards all over the country. You can usually depend on a clean, comfortable room. This hotel is in the middle of refurbishing their rooms, and the room I stayed in really needs it. The door wouldn't lock unless you lifted up on the door handle. The room smelled musty and moldy. The heater was noisy.... More 

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ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

Dear Mike H, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues with your room. We will take your comments under consideration as we continually work to improve our guest experience. It was kind of you to note our friendly associates, good breakfast and... More 

Lansing, Michigan
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 8, 2015

The room me and my girlfriend got was pretty good for the price. I love the mariott chain the 3-11 girl was so amazing she smiled and answered my question and let me use the computer to print information will visit again and this time in the summer

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ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

pbrewer1, Thank you very much for your review; it’s great to know you enjoyed the hotel and we can’t wait to see you again! Sincerely, Julie Traskos, General Manager More 

Columbus, OH
Reviewer
5 reviews 5 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 24, 2014

I have stayed at this property a number of times over the past 2 years, and I must say that it keeps getting better and better. Everyone that works there is so friendly, and sometimes I just want to give the girls at the Bistro a big hug because they are so sweet. And last week after the snow storm,... More 

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Denver, Colorado
Top Contributor
58 reviews 58 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 4, 2014

As a frequent Marriott traveler I was impressed by the quality and cleanliness of this property. My room was nice - comfortable bed, good sized pillows, clean and laid out well. The front desk staff was very warm and welcoming. Traveling for business? This is a great spot for you. Free wi-fi and a good coffee bar.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

Dear Jeremy E, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Julie Traskos General Manager More 

Ottawa, Ontario
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 2, 2014

Close to large mall. Close to highway. Good breakfast area. Clean common areas and rooms. Good parking. Very quiet. Long hallways, ask for a room that is close to an entrance / elevator if on second floor.

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ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

Dear RedStripeTraveller, Our staff makes sincere hospitality their priority; I’m glad you enjoyed our good location and comfortable accommodations. Reflections like yours allow us to monitor and improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Julie Traskos General Manager More 

Anchorage, Alaska
Top Contributor
52 reviews 52 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 27, 2014

We actually felt fortunate to find lodgings here for Homecoming Week at Michigan State University because reservations at nice hotels in the Lansing area fill up quickly for that special weekend. We noted that a previous review on Travel Adviser comments on the long hallways, and that is true, but the front desk staff told us where to park on... More 

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ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

hookedonBristolBay, Thank you for sharing feedback on your experience at our hotel. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Please plan to visit us again the next time you travel to the area. Thank you once again for writing. Sincerely, Julie Traskos, General Manager More 

Palm Bay, Florida
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed September 14, 2014

This Courtyard Stay was the first for me. I usually stay at Hilton or Holiday Inn properties but this site was recommended by my company. Be warned that the hallways are long and if you get a low # room like 202, you'll be walking a while to arrive there. The lobby area restaurant is expensive and tends to have... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

Jan M, Thank you for writing. I am very sorry to hear that you had a disappointing experience and sincerely apologize for the areas we fell short of meeting your expectations. Your feedback is important to us and we hope that you will give us another opportunity to make amends when you were to return to the Lansing area. Sincerely,... More 

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