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All 23 Lansing hotels

Courtyard by Marriott Lansing

3.0 of 5 Hotel   |   2710 Lake Lansing Road, Lansing, MI 48912
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Ranked #14 of 23 Hotels in Lansing
A recent review
4 of 5 stars reviewed 4 weeks ago
Ge0rgiaPil0t Columbus, Georgia
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107 reviews from our community

Traveler rating
    28
    37
    25
    9
    8
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28
14
8
37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Palm Bay, Florida
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This Courtyard Stay was the first for me. I usually stay at Hilton or Holiday Inn properties but this site was recommended by my company. Be warned that the hallways are long and if you get a low # room like 202, you'll be walking a while to arrive there. The lobby area restaurant is expensive and tends to have... More

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Columbus, Georgia
Top Contributor
70 reviews 70 reviews
12 hotel reviews
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Typical good Courtyard experience. We got in late but the Bistro staff made sure we got some food & a beer before shutting down for the night. Got a questionable key card - it worked one times out of 10 so I tossed it and got another. Facility was clean and the staff helpful. A single elevator made for a... More

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ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

Ge0rgiaPil0t, Thank you for your review . We greatly appreciate your business and taking the time to share your comments. Sincerely, Julie Traskos, General Manager More

Walnut Creek, California
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed August 7, 2014

Even though I was on vacation it was a very hectic week and I needed a break from, well, everyone. I used my smart phone to find and reserve a room here and a few hours later, ahhhh. Fabulous room overlooking the courtyard, super clean and comfy, good work space, convenient yummy things in the lobby. I could have stayed... More

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ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

Maureen082014, Thanks so much for taking the time to write a review about your experience at our hotel and for recommending us. I will pass along all of your comments to our team during our next weekly meeting. We look forward to seeing you again! Sincerely, Julie Traskos, General Manager More

Grand Rapids, Michigan
1 review
3 of 5 stars Reviewed July 27, 2014

I've stayed in many Courtyard hotels and this was not the greatest. I remember staying in other Courtyard hotels over the years and being very impressed with the quality. This one just doesn't measure up. The lobby is nice and the outside courtyard is beautiful. The rest of the hotel seems a bit worn down. Our room had a large... More

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ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

Dear HeidiJE, Thank you for acknowledging that our associates were kind and responsive even though you did not find our accommodations to your liking. We appreciate our guests taking the time to provide us with valuable feedback both positive and opportunities for improvement; this fosters enhancement for future stays. Thank you for taking the time to share your review. Sincerely,... More

1 review
4 of 5 stars Reviewed July 27, 2014

Great stay for family of 3 with a toddler. Nice big fluffy bed for parents and easy set up pack n play provided for LO. Breakfast quick and yummy, garden courtyard pretty and pool nice size - little chilly. Close to good restaurants & shopping.

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ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

Julie M, Thank you writing a review about your experience. It’s wonderful to receive your feedback on our clean and comfortable accommodations, as well as our friendly staff. We appreciate you choosing our hotel for your hotel needs, and we hope you’ll visit us again soon. Thank you again. Sincerely, Julie Traskos, General Manager More

1 review
5 of 5 stars Reviewed July 22, 2014 via mobile

My company just had a week long meeting in Lansing, and the staff here made Raving Fans of all of us! The rooms are very clean, beds very comfortable and the lobby was good meeting spot after hours. Food choices close by are plentiful , we really enjoyed Xiao just around the corner bout a mile. We will be back... More

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ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

Jcrobbie, Thank you writing a review about your recent experience. It’s wonderful to receive your feedback on our clean and comfortable accommodations, as well as our friendly staff. We appreciate you choosing the Courtyard Lansing for your hotel needs, and we hope you’ll visit us again soon. Thank you again! Sincerely, Julie Traskos, General Manager More

Southfield, Michigan
1 review
5 of 5 stars Reviewed July 19, 2014 via mobile

Clean room. Good location. Very well maintained hotel that is clean and beautiful. The pool was too cold to swim in, though. Personnel were friendly and very helpful. No hot tub at this location. About 8 minutes to downtown Lansing.

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ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

DawnofMichigan, Thank you so much for taking the time to write a review. I'm pleased you enjoyed your stay and the clean and quiet accommodations. I hope to see you again in the future! Sincerely, Julie Traskos, General Manager More

1 review
2 of 5 stars Reviewed July 10, 2014

I stayed at this property July 7th and 8th. Being a Platinum Elite, I received a room upgrade The room itself was very nice, however it had a very musty wet smell to it, and I had to go out & buy an air fresher. Moved 2nd night same thing. 1st floor both nights. 2nd night girl at front desk... More

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ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

Dear Robert H, Thank you for staying with us and providing feedback. We love our Platinum Elite Members! While I'm glad you were able to receive a room upgrade, I regret that the rooms you experienced seemed to have a musty smell to them. I will definitely discuss the issue with my team. It’s through comments like yours that we... More

Ann Arbor, Michigan
2 reviews
4 of 5 stars Reviewed July 6, 2014

This is an older courtyard but it is still in good shape. I checked in late and the desk attendant was at the desk and very professional which you don't always get at night. The lobby is beautiful and looks recently updated. My room was clean and comfortable, the bathrooms could certainly use some updating but they were still clean... More

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ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

Gabe H, Thank you for sharing feedback on your experience at the Courtyard Lansing. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Please plan to visit us again the next time you travel to the area. Thank you once again for writing. Sincerely, Julie Traskos, General Manager More

Mississauga, Canada
Contributor
18 reviews 18 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 27, 2014

A stop-over stay while driving from Ontario to Chicago. Rooms were clean, but the beds which I thought were 2 queens, were really 2 doubles. I was traveling with my family so the larger beds would have been nice. The property is showing some age, but for the purpose it was fine. While I stayed in a non-smoking room, being... More

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ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

Wjgoodman, Thank you for your review of your recent experience at our hotel. We appreciate your continued business and loyalty to our brand. We sincerely apologize for the areas that we have fallen short of meeting your expectations. Our goal is to provide all guests with a rewarding stay. Please know we have addressed these issues with our staff, and... More

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Additional Information about Courtyard by Marriott Lansing

Address: 2710 Lake Lansing Road, Lansing, MI 48912
Phone Number:
Location: United States > Michigan > Lansing
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Lansing 3*
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Also Known As:
Courtyard By Marriott Lansing Hotel Lansing
Courtyard Lansing
Lansing Marriott
Lansing Courtyard

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