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All 23 Lansing hotels

Courtyard by Marriott Lansing

3.0 of 5 Hotel   |   2710 Lake Lansing Road, Lansing, MI 48912
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61%
Ranked #12 of 23 hotels in Lansing
A recent review
5 of 5 stars reviewed 4 days ago
DawnofMichigan Southfield, Michigan
  • Overview
  • Reviews (101)
  • Photos (18)
  • Amenities
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  • Room tips (19)
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101 people have reviewed this hotel

Traveler rating
    26
    35
    24
    9
    7
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27
14
7
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Southfield, Michigan
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Clean room. Good location. Very well maintained hotel that is clean and beautiful. The pool was too cold to swim in, though. Personnel were friendly and very helpful. No hot tub at this location. About 8 minutes to downtown Lansing.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

DawnofMichigan, Thank you so much for taking the time to write a review. I'm pleased you enjoyed your stay and the clean and quiet accommodations. I hope to see you again in the future! Sincerely, Julie Traskos, General Manager More

1 review
2 of 5 stars Reviewed 1 week ago

I stayed at this property July 7th and 8th. Being a Platinum Elite, I received a room upgrade The room itself was very nice, however it had a very musty wet smell to it, and I had to go out & buy an air fresher. Moved 2nd night same thing. 1st floor both nights. 2nd night girl at front desk... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

Dear Robert H, Thank you for staying with us and providing feedback. We love our Platinum Elite Members! While I'm glad you were able to receive a room upgrade, I regret that the rooms you experienced seemed to have a musty smell to them. I will definitely discuss the issue with my team. It’s through comments like yours that we... More

Ann Arbor, Michigan
2 reviews
4 of 5 stars Reviewed 2 weeks ago

This is an older courtyard but it is still in good shape. I checked in late and the desk attendant was at the desk and very professional which you don't always get at night. The lobby is beautiful and looks recently updated. My room was clean and comfortable, the bathrooms could certainly use some updating but they were still clean... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

Gabe H, Thank you for sharing feedback on your experience at the Courtyard Lansing. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Please plan to visit us again the next time you travel to the area. Thank you once again for writing. Sincerely, Julie Traskos, General Manager More

Mississauga, Canada
Contributor
18 reviews 18 reviews
16 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A stop-over stay while driving from Ontario to Chicago. Rooms were clean, but the beds which I thought were 2 queens, were really 2 doubles. I was traveling with my family so the larger beds would have been nice. The property is showing some age, but for the purpose it was fine. While I stayed in a non-smoking room, being... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

Wjgoodman, Thank you for your review of your recent experience at our hotel. We appreciate your continued business and loyalty to our brand. We sincerely apologize for the areas that we have fallen short of meeting your expectations. Our goal is to provide all guests with a rewarding stay. Please know we have addressed these issues with our staff, and... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 9, 2014

My husband and I reserved a block of rooms for our wedding guests and we were very satisfied with this hotel. We stayed here on our wedding night as well and we were very well taken care of. Everything was clean and the staff were extremely nice. We have no complaints and would recommend this hotel to anyone!

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

Brittany B, Thank you so much for taking the time to write a review of our hotel and for your recommendation. It was our pleasure to have you and your family stay with us, our congratulations to you and your husband! Sincerely, Julie Traskos, General Manager More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 31, 2014

Not the best Courtyard I have ever stayed at. The room was clean, the exterior of the hotel looks somewhat run down. Outside my room, on the patio, I found a ton of old cigarette butts which was disgusting and somewhat drew into question (in my mind at least) the overall cleanliness of the hotel.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

Picklehead13, Thank you for taking the time to share your comments on our hotel, I regret that you did not have a good experience with us and sincerely apologize for all of the above. Our housekeeping team is also receiving a refresher on our high Marriott standards and will be held accountable to them by me personally. All feedback is... More

Decatur, Georgia
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 28, 2014

My husband and I were in town for a birthday celebration as well as our wedding anniversary. We had to use the stairs because they were installing an elevator. There was no complementary breakfast, which is unheard of now days. The room was smaller than we expected and there were stains on the pull-out sofa bed. The air conditioning did... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

Nketia M, Thank you for taking the time to write a review. I regret that you did not have a good experience with us and sincerely apologize for the issues you experienced. I will address these matters with my team immediately. All feedback is important to us and I greatly appreciate you taking the time to share yours. Sincerely, Julie... More

Brooklyn, New York, United States
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed May 14, 2014

As a parent of an MSU graduate, I've stayed in a couple of Marriotts in Lansing & East Lansing. This time around, due to the 2014 graduation, it was impossible to get a suite at the Marriott Towne Suites on Hannah Blvd (our fav). We were able to reserve a "king" room at this Marriott. First off let me say... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

Renee A, Thank you so much for your review. We appreciate hearing from you and taking the time to share your comments. All feedback is valuable to us so that we can perfect our guests’ experiences. Your business is important to us and we’d like to thank you for your loyalty to the Marriott brand! Best regards, Julie Traskos, General... More

1 review
5 of 5 stars Reviewed May 1, 2014

The staff was very helpful and friendly, during the power outage in Lansing area, and even under HIGH stress, they kept calm and cheerful. The recommendation of close by restaurants for good meals was very helpful. When needed....extra pillows were sent up. I was very impressed by the news that the management and staff arranged to hold a Christmas lunch...complete... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

Pray C, Thank you very much for writing a review! I am pleased you enjoyed your stay with us. We take a lot of care into our hotel and I am glad you found it enjoyable. We look forward to see you again when you are in the area! Thanks again, Julie Traskos, General Manager More

Lansing, Michigan
1 review
5 of 5 stars Reviewed April 30, 2014

We stayted at the Courtyard By Marriott Lansing Location (2710 Lake Lansing Rd) during the 2013 ice storm just before Christmas. The staff was wonderful assisting people who lost power for several days and had nowhere to go. The hotel was clean and comforatable, and the staff was exceptional! They made sure all their guests had what they needed and... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Lansing, responded to this review

M J C, Thank you so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thanks especially for recognizing the staff; I’ll be sure to share your comments with them during our next team meeting. We look forward to seeing you next... More

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Additional Information about Courtyard by Marriott Lansing

Address: 2710 Lake Lansing Road, Lansing, MI 48912
Phone Number:
Location: United States > Michigan > Lansing
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Lansing 3*
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Also Known As:
Courtyard By Marriott Lansing Hotel Lansing
Courtyard Lansing
Lansing Marriott
Lansing Courtyard

18 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Courtyard Lansing is among the best hotels in Lansing, MI and we are pleased to welcome you to Michigan's capital city. We offer guests top amenities at an affordable price. During your stay with us, visit our on-site fitness center or business center and enjoy a swim in our hotel pool. We are one of the most pet friendly Lansing, MI hotels and are happy to welcome your four-legged friends, as our spacious rooms and suites have plenty of room for everyone. Lansing is a bustling college town featuring plenty of dining, shopping and entertainment, and our Marriott hotel is close to all that the city has to offer. We are also just 15 minutes from Capital Region International Airport and near several major companies. Play a round of golf at one of the many nearby courses, such as Forest Akers West Golf Course. Whether you're in town on a family vacation, visiting MSU, or here for business, let the Courtyard Lansing be your first choice among hotels in Lansing, MI. ... more   less 
Number of rooms
129

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