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SpringHill Suites Lansing

3.0 of 5
111 South Market Place Boulevard, Lansing, MI 48917
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SpringHill Suites Lansing
Ranked #9 of 22 hotels in Lansing
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26 reviews from our community

    Trip type
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    10
    8
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    1
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Date Rating
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed April 3, 2013

Stayed two nights over Easter weekend with the family. Yes, the hotel is being renovated, but does not in any way present an inconvenience it terms of the stay. Breakfast was great and there was plenty of room. No noise issues at all. And our room looked brand-new. Very spacious. Comfortable beds. Clean. Really terrific property. The woman at the... More

Was this review helpful? Yes
Patrick B, Manager at SpringHill Suites Lansing, responded to this review
April 26, 2013

Hello hokierick, Thank you so much for your kind words!! I am happy to announce that our renovation construction is coming to an end. I will pass along your comment to our front desk agents. Please come see us again as I think you will really be impressed with our new lobby. More

Rockford, Michigan
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 24, 2013

The hotel was under construction, which I was notified of the week of our stay. I actually called to cancel our Friday night and that's when they told us. We did end up getting an email a day or two before our stay alerting us as well. While it is good that they told us, it would have been better... More

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Patrick B, Manager at SpringHill Suites Lansing, responded to this review
April 26, 2013

Hello Familytravels8799, Thank you for your response and thank you for staying with us. I am so glad that you decided to stay with us even during our construction. We did our best to ensure that the construction did not disrupt our guests stay. I am sorry to hear that the bathroom placement did not make for a great situation... More

Hale, Michigan
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 14, 2013

It would have been nice to know the 3rd floor was under construction. The lack of carpeting made it extremely noisy. I would normally expect $$ off for this inconvenience but did not feel like waiting in line to discuss it with the management. There was a boys basketball tournament in town, and the hotel was at or near capacity.... More

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Patrick B, Manager at SpringHill Suites Lansing, responded to this review
April 26, 2013

Hello Reggaewanderer, Thank you for your response and thank you for staying with us. I do apologize about the lack of carpet on the third floor. It did make the hallways noisier than they normally are. Our renovation is almost entirely done and I do invite you to come back and check us out. If you are in the area... More

1 review
3 of 5 stars Reviewed February 18, 2013 via mobile

Currently staying here and all I am hearing are constantly banging doors. The interior is being remodeled and Im not sure if the contractors are staying here right now, but its after 11 pm and the doors are banging away.

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Patrick B, Manager at SpringHill Suites Lansing, responded to this review
February 22, 2013

Dear j_j9607, I am sorry to hear that you were disturbed by our construction crew. This issue has been addressed and this will be discussed internally. If you wish please contact me personally at (517)627-0002 I would like to address these concerns with you. Sincerely, Patrick Baum Operations Manager More

Sarasota, Florida
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 16, 2012

We stayed here during MSU homecoming weekend after the Marriott lost our reservation. This is a cute place with nicely appointed (but somewhat small) guest rooms. There was still work being done on the exterior of the building and the workers didn't seem to have cleaned up very well around the outside. We had to push debris away from the... More

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Patrick B, Front Office Manager at SpringHill Suites Lansing, responded to this review
October 27, 2012

Thank you so much for taking the time to let us know how we performed. Like you mentioned we are within the breakfast pilot program and any feedback is great. Springhill Suites as a brand wants to make sure our guests can enjoy and keep coming back. Along side the eggs and protein, we also provide a quiche and fresh... More

Pittsburgh, PA
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 24, 2012

Stayed here the weekend of the first MSU game ....this was the only place we could find accomodations(and we were not there for the game). The staff was very friendly; the acccomodations were good; the room was a bit small for a suite but it was comfortable. We ate breakfast there one morning; I was not really impressed with the... More

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Patrick B, Manager at SpringHill Suites Lansing, responded to this review
October 10, 2012

Thank you for letting us know how we performed during your stay. The area sure does get busy during the football season and I am glad that you were able to stay with us in September. Unfortunately, it looks like you just missed our completely revamped breakfast. We know that our breakfast had become dull and we were chosen as... More

Carmel, IN
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 2, 2012

The staff were friendly, but the product was poor for a Marriott. I had a whirlpool suite that had little or no hot water, an old TV that only worked in black and white, and a blow dryer that caught on fire. Also, the complementary breakfast was below Marriott's standards. I understand that they are going to remodel in December... More

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Patrick B, Manager at SpringHill Suites Lansing, responded to this review
September 26, 2012

I want to thank you for choosing to stay with us and also the kind words about our staff. We truly strive to make sure every guest has a great experience here. Now to address your other concerns about the condition of the hotel and some of our amenities. I do apologize about the hote water issue, it is something... More

Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 24, 2012

Stayed here on a whim as I was running a half marathon up near Laingsburg. While the East Lansing/MSU hotels may have been closer to the race, the prices just seemed too steep. The facility and rooms were clean and neat, the room was equipped with a sitting area and a small kitchenette. The bed and pillows were quite comfortable!... More

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Patrick B, Front Office Manager at SpringHill Suites Lansing, responded to this review
August 26, 2012

Wow, thank you so much for the kind words. We certainly strive to give great customer service and appreciate it when our guest let us know how we do. We understand that it isnt only the main things that matter, but also the personal touches. I invite you to come back and stay with us again and see our new... More

Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 22, 2012 via mobile

Stayed here twice this summer, both times the front staff was excellent, breakfast was good value and included in price of room. Pool was a little small but great for kids, overall would definitely stay there again. Good stays both times!

Was this review helpful? Yes
Patrick B, Front Office Manager at SpringHill Suites Lansing, responded to this review
August 26, 2012

Thank you so much for the kind words. We like to think that we are taking care of our guests and it certainly seems that we were able to meet your expectations. We look forward to a possible return from you in the future. More

Cincinnati, Ohio
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 20, 2012

We stay here whenever we have to visit Lansing. The location is great, the staff typically friendly and the rooms clean. I really do not mind the older properties since sometimes they can have the best staff and located in great places. After the first time staying here we loved it, walmart is within walking distance for any forgotten items... More

Was this review helpful? Yes
Patrick B, Front Office Manager at SpringHill Suites Lansing, responded to this review
August 26, 2012

Thank you so much for the in depth review. It helps to know where we stand and you have really taken the time to hit on everything. We will be going through a complete renovation in the winter so I hope it will help us maintain our status as the best Marriott property in Lansing. More

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Additional Information about SpringHill Suites Lansing

Also Known As:
Springhill Suites Lansing Hotel Lansing
Springhill Suites Lansing Hotel
Lansing Springhill Suites
Address: 111 South Market Place Boulevard, Lansing, MI 48917
Phone Number:
Region: United States > Michigan > Lansing
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 22 hotels in Lansing
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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