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SpringHill Suites Lansing

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111 South Market Place Boulevard, Lansing, MI 48917
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SpringHill Suites Lansing
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79 Reviews from our TripAdvisor Community

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Traveler rating
    39
    27
    9
    2
    2
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25
10
4
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (22)
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Atlanta
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at this property to attend a wedding near the hotel. The property is clean and the front desk staff were very friendly. Breakfast is free and offered sausage, eggs, make your own waffles, cereal, muffins, fruit, and yogurt. We stayed two nights and the property was quiet, which was very nice as I am a light sleeper. First... More 

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NYC
Level Contributor
61 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Given the lack of decent hotels in the Lansing area, I want to like this place but there are issues. Certainly the location is great, The Delta township area has a lot of restaurants and shopping, plus there's a Meijer and Kroger for groceries. Not that you could use groceries in this hotel room as there are no plates, cutlery... More 

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Geoff E, Manager at SpringHill Suites Lansing, responded to this review

Thank you for reviewing our hotel. It is our sincere goal to provide all of our guests with exceptional service while they enjoy a comfortable stay. Reviews help us continue to learn and grow towards this goal. We hope that you will stay with us again when your travels bring you to the Lansing area. More 

Sylvania, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Just recently they started charging $45.00 to your credit card when you check in. Well we check in for 2 or 3 days, leave then come back in a couple more days. They charge your credit card again, $45.00. They do refund it, BUT, it takes 10 days to 3 weeks to get it back. If you stay 3 or... More 

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Heather K, General Manager at SpringHill Suites Lansing, responded to this review

Thank you for staying with us and thank you for your review. I always appreciate any feedback from our guests and take our guests' concerns very seriously. As a valued guest, your concerns are of great importance to me and I would like to discuss your stay with you personally to assure you of our dedication to guest service. Please... More 

South Bend, Indiana
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 26, 2015

I drove up to Lansing the night before a meeting and was really pleasantly surprised all around with this place. Friendly staff, clean nicely furnished "suite", small refrigerator, micro wave, desk , free inter net, coffee maker, comfortable king size bed and a really nice breakfast. Its just off the interstate. I am not familiar with Lansing but the hotel... More 

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Heather K, General Manager at SpringHill Suites Lansing, responded to this review

Your comments and feedback are most greatly appreciated. I am so pleased that you enjoyed your stay. Our goal is to ensure we provide a welcoming environment for all of our valued guests. Thank you for staying with us and we hope to see you again, should your travels bring you back to the Lansing area. Best Regards, Heather K. More 

New York
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 19, 2015

This hotel is well situated in Lansing...about a 10-15 minute drive to both the downtown and Michigan State campus. Just don't expect to do much walking, as only a nearby shopping center is accessible on foot. Most Marriot-brand hotels are clean and inviting, but this establishment exceeded that standard (looked as if there was a recent renovation or construction). Although... More 

Was this review helpful? Yes
Heather K, General Manager at SpringHill Suites Lansing, responded to this review

Yes, we did complete a full renovation of both our guest rooms and public space and are very proud of the results. Your review was very detailed and informative; we so appreciate you sharing your feedback and experiences. Thank you for choosing to stay with us at the Springhill Suites Lansing. We look forward to welcoming you back! Best Wishes,... More 

Waterford, Michigan
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 16, 2015

We stayed for the weekend during a Lacrosse tournament and the hotel was great. The rooms were very nice, the breakfast was good and the pool was very relaxing. They have a nice outside patio to relax on while the kids are in the pool. The staff was very helpful and pleasant to deal with...

Was this review helpful? Yes
Heather K, General Manager at SpringHill Suites Lansing, responded to this review

I am so glad you enjoyed our outside patio. It was a new amenity that we added with our renovation and I love to see guests using it! Thank you for sharing your experience at our hotel. Our team strives to provide an exceptional stay for our guests and we hope that you will come visit us again should your... More 

Mecosta, Michigan
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 3, 2015

very nice and clean , Lobby staff was very cordial , nice mini bar ,was met each day with a good morning ,the hotel has a nice pool and hot tub with a few treadmills in the exercise room , the only drawback was it seemed the hotel magnetic keys didn't seem to work as well as the were suppose... More 

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Heather K, General Manager at SpringHill Suites Lansing, responded to this review

Thank you for sharing your feedback. We are pleased to hear that you enjoyed your stay. I apologize for the key frustration, I have let our maintenance staff know and will address this issue right away. We look forward to welcoming you back should your travels bring to the Lansing area again! Kind Regards, Heather K, General Manager. More 

Cadillac, Michigan
Level Contributor
72 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed April 15, 2015 via mobile

We had many choices in hotels when staying in Lansing, Michigan. We are SO happy we chose this property. WOW! What an amazing hotel. Though 12 years old, this hotel went through a very impressive renovation that makes it appear to be a new property. SWANKALICIOUS!!! The front desk staff was so professional in attitude, and appearance. We absolutely LOVE... More 

Was this review helpful? Yes
Heather K, General Manager at SpringHill Suites Lansing, responded to this review

Thank you so much for sharing your experiences at our hotel. Of all the choices in the Lansing market, we are so appreciative that you chose us! I will be sure to share all your wonderful comments with our entire team, they enjoy knowing that they have succeeded in providing an enjoyable stay for our guests. We look forward to... More 

West Bloomfield, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 5, 2015

I stay here often because of the friendly and helpful staff, very well maintained and very clean rooms and welcoming feel (did I mention the friendly staff)? The fitness center is clean, well lit and the equipment has individual televisions with ear phones provided as needed.--Individually wrapped and disposable which is appreciated. I have never had a bad experience after... More 

Was this review helpful? Yes 1
Heather K, General Manager at SpringHill Suites Lansing, responded to this review

We appreciate your continued loyalty. Thank you for taking the time to share your experiences at our hotel. Our team takes great pride in providing our guests with an exceptionally clean hotel and comfortable suite. We look forward to welcoming you back on your next visit. Sincerely, Heather K, General Manager. More 

kentucky
Level Contributor
169 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed March 4, 2015

This property was a typical Springhill and conducive to a good business stay. The lobby area was clean and had plenty of space. The staff was friendly, helpful, and check-in was smooth. I like the room layout especially the work area. With Springhill consistency is the key and this location provides that. This property delivers a good environment for a... More 

Was this review helpful? Yes
Heather K, General Manager at SpringHill Suites Lansing, responded to this review

We appreciate you sharing your experiences at our hotel. I am so glad to hear you enjoyed our spacious suites. We take great pleasure in making your stay as comfortable as possible. Thank you for choosing to stay with us and we look forward to your return. Heather K, General Manager. More 

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