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Causeway Bay Lansing Hotel

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6820 S Cedar Street US, Lansing, MI 48911 (Formerly Best Western)
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1 room 1 guest
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Causeway Bay Lansing Hotel
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257 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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  • French first
  • Portuguese first
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English first
  • All months
    (257)
  • Mar-May only
    (67)
  • Jun-Aug only
    (78)
  • Sep-Nov only
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    (53)
All months
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Was here for an entire week. Beds were magnificent. But the cleaning staff needs a lot of coaching. Lots being overlooked in the bathroom. No replenishment of basic supplies (soap, shampoo, etc.). And one day, only one of the two beds were made! I would look elsewhere when returning to Lansing. If the housekeeping staff improves, it may be an... More 

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Melody G, Front Office Manager at Causeway Bay Lansing Hotel, responded to this review

Dear Dan, Thank you for taking the time to review our hotel. On behalf of the hotel I would like to apologize for not meeting your exceptions on the cleanliness of your room. Our goal is to provide exceptional service and accommodate our guests to the fullest. However, we are happy to hear you were able to enjoy our beds!... More 

East Lansing, Michigan
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2015

This is a very nice hotel, if I can compare it to other hotels I would say it is equivalent to staying at a high end Marriott hotel in LA, California or Miami, Florida. The upgrades completed in this hotel are awesome. It has a nice pool, jacuzzi, exercise room and sauna on lower level. We stayed 7 days in... More 

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Melody G, Front Office Manager at Causeway Bay Lansing Hotel, responded to this review

Dear Antoinette, Thank you for taking the time to review our hotel. Your kind words are greatly appreciated. We strive to achieve better services daily, so we are excited to hear that your stay was excelled. We hope to see you again soon!! More 

Whitby, Canada
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 16, 2015

We travelled to Michigan for a tournament. The hotel was inexpensive, close to everything and clean. Hotel staff was very courteous. When we got loud, the security offered a solution to move to another area, which we gladly accepted. The pool was easy to get to, with a patio, the area was kept neat and tidy. The garden area in... More 

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Melody G, Front Office Manager at Causeway Bay Lansing Hotel, responded to this review

Dear Rob, Thank you for taking the time to review our hotel. We are happy to hear your stay was excellent and you were able to take advantage of all the great businesses in the area. However, we are very sorry that the breakfast was not up to your expectations and our housekeeping was not ideal. Our goal is to... More 

Oshawa, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 13, 2015 via mobile

On the positive side the front staff check-in were great and did the best they could to accommodate me. But when they needed to ask the manager something they could not get a hold of them I found this quite unusual that a hotel of this size would only have one manager. The nighttime custodian caretaker was a great person... More 

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Melody G, Front Office Manager at Causeway Bay Lansing Hotel, responded to this review

Dear Nicole, Thank you for taking the time to review our hotel. We are sorry to hear that the housekeeping service was not up to par. Our goal is to provide exceptional service and accommodate our guests to the fullest. We hope you will come back and give us the opportunity to make your stay more satisfying. More 

Ham Lake, Minnesota
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 25, 2015

We stayed here for Odessey of the Minds at the college. I was a little worried after reading other reviews but it was a nice stay. I gave 4 stars because when we got to our room someone had been laying on the bed, a cup of coffee on the table, and the bathroom had been used. I immediately called... More 

Was this review helpful? Yes 1
Melody G, Front Office Manager at Causeway Bay Lansing Hotel, responded to this review

Dear Nicole, Thank you for taking the time to review our hotel. We are sorry to hear that the housekeeping service was not up to par. Our goal is to provide exceptional service and accommodate our guests to the fullest. We hope you will come back and give us the opportunity to make your stay more satisfying. More 

Wisconsin
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed May 24, 2015

This hotel was a Best Western than was really run into the ground before new ownership did a remodel. The lobby and rooms have been updated and look pretty good. The bar and restaurant haven't been updated. It is attached to a large conference center. There is a very pleasant courtyard and water feature, with a Koi pond. The place... More 

Was this review helpful? Yes 1
Melody G, Front Office Manager at Causeway Bay Lansing Hotel, responded to this review

Thank you so much for taking the time to write a review for our hotel! We are elated to hear that you had both a comfortable stay and found our newly remodeled hotel pleasant to view! Although you did not have the fortune of seeing our hotel at its busiest, we are delighted that you were able to find rest... More 

Milwaukee, Wisconsin
Level Contributor
7 reviews
3 of 5 stars Reviewed May 23, 2015

The decor and property were nice enough but the pool was freezing, staff friendliness was lacking (no smiles or greetings), security never showed up to fix our broken air conditioner, and the continental breakfast was bad-yucky pastries and crowded/poor set up. I waited 5 min for someone to take my breakfast ticket but finally just sat down and left the... More 

Was this review helpful? Yes
Melody G, Front Office Manager at Causeway Bay Lansing Hotel, responded to this review

We appreciate that you took the time to write a review concerning our hotel. While we are happy that you found your room to be acceptable and the property decor to be nice, we would like to offer our sincerest hopes that your next visit with us will be better. We are continually working to improve the overall quality of... More 

1 review
1 of 5 stars Reviewed May 19, 2015 via mobile

I stayed here when it was Best Western and I had no complaints. My second visit it had become the Causeway Bay/Lansing. I am physically challenged due to back surgery. The elevator was quite a distance from the parking lot. I asked for a room near the elevator and I was given 581 which is down 2 long hallways from... More 

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Travelers are raving about these Lansing hotels

1 review
4 of 5 stars Reviewed May 17, 2015

The room was nice, clean and comfortable! Perfect for a weekend getaway. We will definitely stay here again in the near future! My only issue was the noise, there was some sort of convention happening. Our room was near the courtyard, so the noise was pretty loud for a while. Other than that it was great!

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Morrisburg, Canada
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 16, 2015

Our small extended family was together for my daughter's recent academic graduation. We were able to have the visiting in one corner of the large open space down from registration. Staff were very considerate. The outdoor area was perfect for an active 2.5 yr old. The breakfast was delicious. The room was large and well appointed with a refrigerator and... More 

Was this review helpful? Yes
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