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Causeway Bay Lansing Hotel

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6820 S Cedar Street US, Lansing, MI 48911 (Formerly Best Western)
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1 room 1 adult
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Causeway Bay Lansing Hotel
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272 Reviews from our TripAdvisor Community

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Howell, Michigan
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

I attended the MITCA convention, our sleeping room was clean, we had an issue with the television but they quickly fixed it. The bartender Brandy was very nice and worked quickly, she was the only person working for such a large group! During the convention there was never any staff around, if we needed anything such as WATER, we had... More 

Helpful?
Thank Tina S
2 reviews
5 of 5 stars Reviewed January 7, 2016 via mobile

We stayed at the hotel while having renovations done on our home. The staff was friendly, The rooms are very clean; which I appreciate because I am kind of a clean freak lol While heading to the pool I was greeted by a housekeeper Saundra she was very personable and asked me how I was enjoying my stay and proceded... More 

Helpful?
Thank Becca T
Melody G, Front Office Manager at Causeway Bay Lansing Hotel, responded to this review

Dear Valued Guest, Thank you for choosing the Causeway Bay for your stay and taking the time to review our hotel. I am very happy to see that your stay with us was great and that you chose us while your house is going through renovations. I am also delighted that the customer service you received from our staff was... More 

1 review
5 of 5 stars Reviewed January 1, 2016

Very nice,clean,friendly hotel. We rented the president sweet and the room was so big and bed was amazing to sleep in. We took pre-wedding pic in there court yard. Had a yummy breakfast in the restaurant

Helpful?
Thank Sandy M
Temperance, Michigan
1 review
3 of 5 stars Reviewed November 25, 2015

First of all, the staff at the hotel was exceptionally kind and helpful. I attended the Youth in Government Conference with my 24 students. We met another 725 students there. Our rooms were neat, clean, and stocked with everything we needed. For the first time in 4 years our rooms were available as soon as we arrived. I'm thinking that... More 

Helpful?
Thank Molly L
Melody G, Front Office Manager at Causeway Bay Lansing Hotel, responded to this review

Thank you for your words of encouragement. Our hotel Causeway Bay caters to large groups weekly. We have a few thousand guest come through weekly, and it is difficult to please everyone. You compliments are appreciated and will be passed along to staff during this Thanksgiving season. Thank you again. we look forward to seeing you again. More 

Clinton Township, Michigan
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed November 1, 2015 via mobile

The check-in process was painless and quick. The room was relatively clean and kept up. But just about everything else in the darn hotel was broke by the time we left only one of the three elevators was functioning. The sauna was broke the Jets in the whirlpool or non functioning. The TV remote was broke. The restaurants stop serving... More 

Helpful?
2 Thank Hevymetal2014

Travelers are raving about these Lansing hotels

Madison, Wisconsin
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 30, 2015

I was in Michigan during the 3rd week of Oct, and I stayed here for 5 days. It was great. The room was very comfortable. It had a fridge, microwave, great beds, flat screen TV, and a good view from my 3rd floor room. Breakfast was acceptable (continental), but you have to balance what you pay (great low price), with... More 

Helpful?
Thank Howard P
Highland, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 14, 2015

The advertised room service was closed with no advance warning. The outside food service on their recommended list is not allowed to deliver to the room, just the front desk. If you complain, The security boy will tell you to go to your room or risk physical assault. Stay away from Lansing, MI. and this hotel. It is too bad... More 

Helpful?
2 Thank L N
Melody G, Front Office Manager at Causeway Bay Lansing Hotel, responded to this review

I do apologize for the inconvenience, however for the safety of our guests and the Pizza delivery person we do not allow them to deliver to the rooms. Yes it is our policy. Also our Security MAN does have permission to escort the guest to their room or out of the hotel, when a guest is becoming irate. Our reviews... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 6, 2015 via mobile

This was that most unprofessional and worst experience I've ever had with a hotel, I would not recommend this for anyone. My sister and I both. We missed our wedding due to their unprofessional lazy staff. Our rooms were not ready at check in time. We waited over a half an hour in the lobby. Then upon check out we... More 

Helpful?
2 Thank Rachel K
Melody G, Front Office Manager at Causeway Bay Lansing Hotel, responded to this review

Dear Valued Customer, We could understand the frustration caused by a late check in. Your review allows us to grow as a better business and is therefore highly appreciated. Thank you for your time and for playing a part in our progress. More 

Lansing, Michigan
1 review
5 of 5 stars Reviewed October 2, 2015

Spent over a week at this hotel. And I truly enjoyed my stay. It was an "exceptional, invigorating, pleasant" experience. The supporting cast (hotel recipients): Melody, Rebecca, Amber, Alaina, Hailey, Erin and Karen were impeccable in greeting, services, assistance, friendly, courteousness. The room was in my opinion immacculate and always kept clean for me. My greatest joy was the welcome... More 

Helpful?
Thank bob g
Melody G, Front Office Manager at Causeway Bay Lansing Hotel, responded to this review

I cannot thank you enough for your words of kindness. I will make sure I pass this along to everyone who was named in your review. Thank you again! Please feel free to stop by and visit anytime. More 

alpena
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed September 28, 2015 via mobile

Very nice staff and super clean hotel. The room had comfortable beds and was very clean. Had a nice outdoor area to sit and visit. The pool area was clean and had extra towels. The hotel also had a restaurant & lounge and free breakfast!

Helpful?
Thank ordmedic
Melody G, Front Office Manager at Causeway Bay Lansing Hotel, responded to this review

We are so glad you enjoyed your stay at our fine establishment.. Reviews like this lets us know we are accomplishing our mission. Thank you so much and hope to see you soon. More 

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