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All 23 Lansing hotels

BEST WESTERN PLUS Lansing Hotel

3.0 of 5 Hotel   |   6820 S Cedar Street US, Lansing, MI 48911
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64%
Ranked #13 of 23 Hotels in Lansing
A recent review
4 of 5 stars reviewed 6 days ago
Elizabethmaureen8868 Peterborough, Canada
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216 reviews from our community

Traveler rating
    79
    58
    29
    26
    24
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63
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75
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Peterborough, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Immediately I was greeted at the front desk by Karen & Rebecca. Two friendly,smiling ,courteous girls who went out of their way to accommodate us. Our room was beautiful,spacious ,very clean, & comfortable. The king size bed was extra nice. We were able to eat right here at the hotel & didn't have to drive anywhere else after being in... More

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Lake Havasu City, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

When visiting Michigan, it is important to us to be near the kids and this hotel fits the bill. Plenty of parking, comfortable beds, lots of restaurants close by and five minutes to the kids. We stayed here twice during our visit and the first time we tried the breakfast. It wasn't very good, so we don't recommend that. The... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Mason, Michigan, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Needed a place for us and members of my wife's family for a funeral. This hotel has been completely refurbished in the past year or so. Everything updated and in good condition. Rooms clean. Staff friendly and helpful. We were able to negotiate a fair price for multiple rooms. Pool area great. Grounds well maintained. Restaurant, room service and bar... More

Was this review helpful? Yes 1
plano, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

hotel is beautiful on the inside. staff is very friendly. check in and out was fast and easy. Only complaint...pillows are to big and puffy, hard to get comfortable. Would recommend this hotel to everyone.,

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is very upscale with excellent staff that welcomed us late one evening. We found them through Trip Advisor and got a very good rate in a beautiful facility. Very convenient to interstate and a very clean, beautiful facility to stay in for the price.

Was this review helpful? Yes 2
B W, Front Office Manager at BEST WESTERN PLUS Lansing Hotel, responded to this review

Thank you so much for the response. We are please to hear you enjoyed your recent stay with us! We know how hard it can be to find a hotel on short notice, and we are glad we could accommodate you. If you happen to return to the area we would be ecstatic to offer the same great experience. Kind... More

Pickford, Michigan, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

the hotel was very nice and staff were friendly and helpful. They even assisted us in finding a specific restaurant and shopping area. The rooms were clean and the beds were super comfortable. We were there for a conference and the venue was very good.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
B W, Front Office Manager at BEST WESTERN PLUS Lansing Hotel, responded to this review

Dear William, We are very glad to hear that you were very pleased with your visit. From all my staff and myself are thankful for the wonderful comments and great experience that you had. Thank You Once Again, More

Guelph, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked this hotel due to it's location near to where we needed to go. The renovations in the lobby were nice and our room was a good size. It was comfortable (although my husband didn't like the bed) but the cleanliness of the room wasn't top notch, and the drains in the bathroom needed cleaning. The bathroom looked a... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
B W, Front Office Manager at BEST WESTERN PLUS Lansing Hotel, responded to this review

Dear Heather, We are glad to hear that you were pleased with your visit. We have talked with our housekeeping staff since your visit and have seen quite progress. From all my staff and myself we thank you for staying with us. Thank You Once Again, More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

My fiance and I needed a suite for our wedding this weekend, and the Best Western here in Lansing MI had a good price, and one of the only good places that had available rooms in the area. My problem is their customer service, which is horrible! It took me 3 days just to reserve our room and ask them... More

Was this review helpful? Yes 1
B W, Front Office Manager at BEST WESTERN PLUS Lansing Hotel, responded to this review

Samantha, We wanted to thank you so much for staying with us. We did our best to ensure that your stay was not at all comparable to your reservation process. It is our goal to ensure each guest receives the best customer service possible, and we are truly sorry we did not provide that to you. Kind Regards, More

Monroe, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed here for one night while traveling and were looking for a nice hotel with a decent price and boy did we get a great deal. The hotel is beautiful and clean and staff is wonderful. the room was excellent and the bed was comfortable and inviting. We will stay here again next time we are in the area... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
B W, Front Office Manager at BEST WESTERN PLUS Lansing Hotel, responded to this review

We would like to thank you for such a positive response. We are very pleased to hear you enjoyed your stay. If you happen to be in the area please to do not hesitate to call. More

Top Contributor
123 reviews 123 reviews
44 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I'm shocked to see such high ratings for this hotel. We attended a conference here and stayed three nights. I must've heard the word "creepy" from ten people including a governmental speaker in front of 500 attendees. This is a very sprawling hotel with 5 floors and the largest conference center in greater Lansing, which brought us here. There are... More

Was this review helpful? Yes 1
B W, Front Office Manager at BEST WESTERN PLUS Lansing Hotel, responded to this review

On behalf of the hotel we would like to thank you for taking the time to complete this review. We apologize we did not meet or exceed your expectations. Our hotel hallways were purposely designed with 25 watts light bulbs so that our business men (who visit quite often) have a sense of relaxation while walking to their rooms. Our... More

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Additional Information about BEST WESTERN PLUS Lansing Hotel

Address: 6820 S Cedar Street US, Lansing, MI 48911
Phone Number:
Location: United States > Michigan > Lansing
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Lansing Hotel 3*
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