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All 23 Lansing hotels

BEST WESTERN PLUS Lansing Hotel

3.0 of 5 Hotel   |   6820 S Cedar Street US, Lansing, MI 48911
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64%
Ranked #13 of 23 hotels in Lansing
A recent review
5 of 5 stars reviewed 3 days ago
Juana O plano, United States
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  • Reviews (213)
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  • Room tips (40)
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213 people have reviewed this hotel

Traveler rating
    79
    55
    29
    26
    24
See reviews for
61
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75
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
plano, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

hotel is beautiful on the inside. staff is very friendly. check in and out was fast and easy. Only complaint...pillows are to big and puffy, hard to get comfortable. Would recommend this hotel to everyone.,

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is very upscale with excellent staff that welcomed us late one evening. We found them through Trip Advisor and got a very good rate in a beautiful facility. Very convenient to interstate and a very clean, beautiful facility to stay in for the price.

Was this review helpful? Yes 1
B W, Front Office Manager at BEST WESTERN PLUS Lansing Hotel, responded to this review

Thank you so much for the response. We are please to hear you enjoyed your recent stay with us! We know how hard it can be to find a hotel on short notice, and we are glad we could accommodate you. If you happen to return to the area we would be ecstatic to offer the same great experience. Kind... More

Pickford, Michigan, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

the hotel was very nice and staff were friendly and helpful. They even assisted us in finding a specific restaurant and shopping area. The rooms were clean and the beds were super comfortable. We were there for a conference and the venue was very good.

Review collected in partnership with Best Western

Was this review helpful? Yes
B W, Front Office Manager at BEST WESTERN PLUS Lansing Hotel, responded to this review

Dear William, We are very glad to hear that you were very pleased with your visit. From all my staff and myself are thankful for the wonderful comments and great experience that you had. Thank You Once Again, More

Guelph, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked this hotel due to it's location near to where we needed to go. The renovations in the lobby were nice and our room was a good size. It was comfortable (although my husband didn't like the bed) but the cleanliness of the room wasn't top notch, and the drains in the bathroom needed cleaning. The bathroom looked a... More

Review collected in partnership with Best Western

Was this review helpful? Yes
B W, Front Office Manager at BEST WESTERN PLUS Lansing Hotel, responded to this review

Dear Heather, We are glad to hear that you were pleased with your visit. We have talked with our housekeeping staff since your visit and have seen quite progress. From all my staff and myself we thank you for staying with us. Thank You Once Again, More

1 review
2 of 5 stars Reviewed 2 weeks ago

My fiance and I needed a suite for our wedding this weekend, and the Best Western here in Lansing MI had a good price, and one of the only good places that had available rooms in the area. My problem is their customer service, which is horrible! It took me 3 days just to reserve our room and ask them... More

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B W, Front Office Manager at BEST WESTERN PLUS Lansing Hotel, responded to this review

Samantha, We wanted to thank you so much for staying with us. We did our best to ensure that your stay was not at all comparable to your reservation process. It is our goal to ensure each guest receives the best customer service possible, and we are truly sorry we did not provide that to you. Kind Regards, More

Monroe, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed here for one night while traveling and were looking for a nice hotel with a decent price and boy did we get a great deal. The hotel is beautiful and clean and staff is wonderful. the room was excellent and the bed was comfortable and inviting. We will stay here again next time we are in the area... More

Review collected in partnership with Best Western

Was this review helpful? Yes
B W, Front Office Manager at BEST WESTERN PLUS Lansing Hotel, responded to this review

We would like to thank you for such a positive response. We are very pleased to hear you enjoyed your stay. If you happen to be in the area please to do not hesitate to call. More

Top Contributor
123 reviews 123 reviews
44 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I'm shocked to see such high ratings for this hotel. We attended a conference here and stayed three nights. I must've heard the word "creepy" from ten people including a governmental speaker in front of 500 attendees. This is a very sprawling hotel with 5 floors and the largest conference center in greater Lansing, which brought us here. There are... More

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B W, Front Office Manager at BEST WESTERN PLUS Lansing Hotel, responded to this review

On behalf of the hotel we would like to thank you for taking the time to complete this review. We apologize we did not meet or exceed your expectations. Our hotel hallways were purposely designed with 25 watts light bulbs so that our business men (who visit quite often) have a sense of relaxation while walking to their rooms. Our... More

New York City, New York
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We are big fans normally of the Best Western chain. This one was a bit mixed. The check in staff was delightful and helpful. The cleaning staff was also nice. The in room coffee maker and microwave was great. The lobby is very nice, although huge and more like a conference center. The parking was across a side street, so... More

Was this review helpful? Yes
B W, Front Office Manager at BEST WESTERN PLUS Lansing Hotel, responded to this review

Wendy, Thank you so much for taking time to complete this review! I would like to apologize for your breakfast experience during your stay. I have brought this issue to the attention of our breakfast staff, and will be sure that this does not happen again. . We appreciate your business and hope to see you again if your return... More

Manassas, Virginia
Top Contributor
85 reviews 85 reviews
48 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for one night, very pleased with our stay. The hotel has a beautiful lobby with public areas. The room was spacious (but small bathroom area), comfortable and clean. Perfect for us! The breakfast was delicious.

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B W, Front Office Manager at BEST WESTERN PLUS Lansing Hotel, responded to this review

Ekehl, We have had multiple renovations done to the hotel, and we are so pleased to hear you noticed. While enjoying your stay we are glad to hear you made it to our breakfast restaurant! We appreciate your business and hope to see you in the future. More

Canton, Michigan
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were looking to get away for the weekend and this hotel ended up being a great choice. There's an outlet mall about 30 minutes away, and a winery (Burgdorf Winery) that's nearby as well. The area surrounding the hotel is quite convenient as there are many: gas stations, grocery stores and restaurants within a 5 mile radius. Had no... More

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B W, Front Office Manager at BEST WESTERN PLUS Lansing Hotel, responded to this review

Ana, I would like to thank you for such a detailed response! We are very pleased to hear you enjoyed your stay your stay with us. I apologize that our pool area was not more welcoming. I have brought this to the attention of our maintenance department to ensure this problem has not and will not persist. If you happen... More

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Additional Information about BEST WESTERN PLUS Lansing Hotel

Address: 6820 S Cedar Street US, Lansing, MI 48911
Phone Number:
Location: United States > Michigan > Lansing
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Lansing Hotel 3*
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92 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#10 Business Hotel in Lansing
Hotel Class
Official Description (provided by the hotel)
The Best Western Plus Lansing has a Romance Package!The Best Western Plus Lansing is promoting a Romance Package which includes: A Queen Whirlpool Bidet Room, Two Complimentary Dinner Entrees, Two Complimentary Continental Breakfast Tickets, and Late Check out until 2pm. You can also choose a Standard King Room as part of our Romance Package. Come share a weekend getaway with your loved one, or be spontaneous at any time! Our Romance package is available 7 days a week, and our Whirlpool Bidet Rooms are the most unique in Michigan!Call our Reservations Department , and ask for The Romance Package that only The Best Western Plus Lansing can offer! ... more   less 
Number of rooms
300

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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