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Red Roof Inn Lansing West

2.0 of 5 7412 West Saginaw Highway, Lansing, MI 48917-1104
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Red Roof Inn Lansing West
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Red Roof Inn Lansing West
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92 reviews from our community

Traveler rating
    37
    30
    12
    7
    6
See reviews for
16
13
19
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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    (21)
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    (26)
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1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

My first impression of the hotel was a warm welcoming when I arrived at the reception desk and from there I knew I would enjoy my stay. The staff was great and really looked after their guests. It was very clean and organized.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

This is the second time my husband & I stay at this hotel. Everything was great! Price, service, CLEANLINESS! It's pretty close to everything & the staff is always so nice! Will definitely be back again!

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

First of all I want to thank all of the staff members here at this location for making me feel like I'm at home , especially to the general manager, after leaving the location I felt like I was family and would definetley stay there again . I came to the location on a Friday and stayed until Wednesday ,... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 days ago NEW

I stayed at this Red Roof to visit some family members who live in the area and I couldn't be more satisfied with the stay. Not only did I relax in my king bed and watch a movie on the flat screen, the customer service was excellent. They also have a microwave and refrigerator in the room. We went to... More 

Was this review helpful? Yes 1
steven k, General Manager at Red Roof Inn Lansing West, responded to this review

We are so glad to hear that our hotel felt so comfortable to you. Here at the red roof we strive to make sure each of our guest are happy and comfortable when they stay here. So glad we could make that happen for you. Thank you so much going on TripAdvisor we appreciate it. Hope to see you soon.... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

When I called about a room I spoke to a gentleman named Stamer he answered all my questions and let me look at room before I committed to stay.he introduced me to a lady named jerri who showed me the room she was so nice and polite the room was very clean and I went back to office he gave... More 

Was this review helpful? Yes 2
Craig U, General Manager at Red Roof Inn Lansing West, responded to this review

First off thank you so much for taking your time and going on tripadvisor we appreciate that. Our staff here at the red roof our so glad you enjoyed your stay with us and that you felt like this was home away from home. We know that the guesst that come here our tired from traveling all day or working... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Every time I have go come to lansing for work I will only stay here. The rooms are clean, rhe staff is kind and courtious. The location is tucked away for a quiet stay. Overall the best hotel for the price anywhere

Was this review helpful? Yes 1
Craig U, General Manager at Red Roof Inn Lansing West, responded to this review

Thank you so much for being a returning guest. We our glad to hear that you enjoy your stays with us, and that you find our staff kind and our rooms comfortable and clean. We appreciate it greatly that you went on tripadvisor, We hope to see you soon. Thank you again, General Manager More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

All we were looking for was a clean place to sleep with free wifi and this inn fit the bill. The beds were clean with comfy pillows, and the bathroom was clean as well. Upon arrival, the inn was at the end stages of having the carpets cleaned, which shows they keep their facility nice. My only disappointment is that... More 

Was this review helpful? Yes
Craig U, General Manager at Red Roof Inn Lansing West, responded to this review

Thank you so much for going on tripadvisor we appreciate it. We our so glad to hear that you enjoyed your stay with us and that you find our hotel clean and comfortable. We here at the red roof love our jobs, and we all strive to make sure all our guests enjoy there stay, and you have made our... More 

1 review
3 of 5 stars Reviewed November 3, 2014

I was pleased with this hotel. Staff members were accommodating and courteous. I encountered issues with the WiFi. Specifically, I got absolutely no WiFi service in my guest room. There was WiFi in the hotel lobby, but not in my room. Luckily, I was able to use my phone to stay connected. I suggest WiFi access be improved. Overall, this... More 

Was this review helpful? Yes
Craig U, General Manager at Red Roof Inn Lansing West, responded to this review

Thank you for taking the time to write a review of our inn. We are happy that you felt our property met your needs. We are working hard to improve our Wi-Fi service, we have a few rooms currently that the signal is very weak. I will make sure to pass on your comments to our staff, we always enjoy... More 

Hamilton, Ontario
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 18, 2014

This is a good, basic hotel with a good location. The front desk staff was very friendly and efficient and got us checked in without any hiccups - and the room rate quoted was the same as what was charged. (The only difference was a $1.50 / day fee for using the in-room safe, although they did advise that it... More 

Was this review helpful? Yes
Craig U, General Manager at Red Roof Inn Lansing West, responded to this review

Thank you for taking the time to write a review of our property. We are pleased that you felt our inn was clean, comfortable and had a good location. I will also pass on your comments about our friendly staff, they always enjoy hearing positive feedback as we try to improve both our quality and service. We look forward to... More 

Seattle, Washington
Contributor
16 reviews 16 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 9, 2014

We had only two towels when arriving in the room, but upon request, two more were immediately brought to us. For whatever reason, (maybe family wedding festivities?) on two separate occasions in four days, we lost our key card. Front desk staff were very pleasant and very helpful. And, slightly humbling, perhaps, but we are self-proclaimed foodies who enjoy good,... More 

Was this review helpful? Yes 1
Craig U, General Manager at Red Roof Inn Lansing West, responded to this review

I appreciate you taking the time to write a review of our inn. We are always glad to hear that you enjoyed your stay. I will make sure to pass on your comments to our staff, feedback from our guest is helpful as we try to improve our quality and service. We look forward to having you stay with us... More 

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Additional Information about Red Roof Inn Lansing West

Address: 7412 West Saginaw Highway, Lansing, MI 48917-1104
Location: United States > Michigan > Lansing
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Lansing West 2*
Number of rooms: 81
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Also Known As:
Red Roof Inn Lansing West Hotel Lansing
Lansing Red Roof Inn

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