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Red Roof Inn Lansing West

2.0 of 5 7412 West Saginaw Highway, Lansing, MI 48917-1104
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Red Roof Inn Lansing West
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Red Roof Inn Lansing West
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86 reviews from our community

Traveler rating
    33
    28
    12
    7
    6
See reviews for
17
13
19
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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  • All months
    (86)
  • Mar-May only
    (21)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (15)
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1 review
3 of 5 stars Reviewed 3 weeks ago

I was pleased with this hotel. Staff members were accommodating and courteous. I encountered issues with the WiFi. Specifically, I got absolutely no WiFi service in my guest room. There was WiFi in the hotel lobby, but not in my room. Luckily, I was able to use my phone to stay connected. I suggest WiFi access be improved. Overall, this... More

Was this review helpful? Yes
Craig U, General Manager at Red Roof Inn Lansing West, responded to this review

Thank you for taking the time to write a review of our inn. We are happy that you felt our property met your needs. We are working hard to improve our Wi-Fi service, we have a few rooms currently that the signal is very weak. I will make sure to pass on your comments to our staff, we always enjoy... More

Hamilton, Ontario
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 18, 2014

This is a good, basic hotel with a good location. The front desk staff was very friendly and efficient and got us checked in without any hiccups - and the room rate quoted was the same as what was charged. (The only difference was a $1.50 / day fee for using the in-room safe, although they did advise that it... More

Was this review helpful? Yes
Craig U, General Manager at Red Roof Inn Lansing West, responded to this review

Thank you for taking the time to write a review of our property. We are pleased that you felt our inn was clean, comfortable and had a good location. I will also pass on your comments about our friendly staff, they always enjoy hearing positive feedback as we try to improve both our quality and service. We look forward to... More

Seattle, Washington
Contributor
15 reviews 15 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 9, 2014

We had only two towels when arriving in the room, but upon request, two more were immediately brought to us. For whatever reason, (maybe family wedding festivities?) on two separate occasions in four days, we lost our key card. Front desk staff were very pleasant and very helpful. And, slightly humbling, perhaps, but we are self-proclaimed foodies who enjoy good,... More

Was this review helpful? Yes 1
Craig U, General Manager at Red Roof Inn Lansing West, responded to this review

I appreciate you taking the time to write a review of our inn. We are always glad to hear that you enjoyed your stay. I will make sure to pass on your comments to our staff, feedback from our guest is helpful as we try to improve our quality and service. We look forward to having you stay with us... More

1 review
2 of 5 stars Reviewed September 26, 2014

I booked this hotel based on the pictures of the room from the web. Paint can make anything look nice, but you can't take the stink out of thd room. The door of the room looked as if there were bullet holes that were patched. Thankfully, my employer booked me a room elsewere.

Was this review helpful? Yes
Craig U, General Manager at Red Roof Inn Lansing West, responded to this review

Thank you for letting us know about your experience at our inn. Yes, we did just recently paint the exterior of our inn. It sounds like they did not do a great job patching the dents in your guest room door. I apologize for that appearance, I can assure you that they we're only dents we were repairing. Again, thank... More

Garysburg, North Carolina
1 review
5 of 5 stars Reviewed September 15, 2014

I recently stayed at this location with my mother and two sons as we were traveling back to NC. The room was very clean and stayed very quiet which was great because we were exhausted. Jamie at the desk at check-in was very nice. she pointed us to a great family restaurant across the street which was very convenient! I... More

Was this review helpful? Yes
Craig U, General Manager at Red Roof Inn Lansing West, responded to this review

Thank you for taking the time to write a review of our inn. We are happy that you enjoyed your stay and felt your room was clean and quiet. I will make sure to pass on your comments to Jaymi and the rest of our staff. We always enjoy hearing positive feedback. We look forward to you staying with us... More

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 31, 2014

We stayed at this hotel overnight. My first impression was that it was very clean. Front desk staff was very nice. My only complaint would be that the room had two towels, and 4 people were on the reservation. A very minor thing and doesn't change the rating. For the money, I was pleasantly surprised.

Was this review helpful? Yes
Craig U, General Manager at Red Roof Inn Lansing West, responded to this review

Thank you for taking the time to write a review of our inn. We are happy that you had a nice stay and felt our location was clean and our staff was friendly. I do apologize for the lack of enough towels in your room, our Front Desk should have provided you with enough when they checked you in. We... More

1 review
5 of 5 stars Reviewed August 22, 2014 via mobile

Very nice hotel. The staff was very friendly and knew the area very well. I will stay there again. Celisa was great,very helpful and went out her way to to make sure we enjoyed our stay. The rooms were nice and clean, very affordable. I slept very well and the breakfast snack was awesome just what I needed.

Was this review helpful? Yes
Craig U, General Manager at Red Roof Inn Lansing West, responded to this review

Thank you so much for taking the time to write a review of our inn. We are happy that you like our motel and felt it was clean and affordable. I will make sure to pass on your nice comments to Celisa and our staff. We look forward to seeing you again. More

1 review
5 of 5 stars Reviewed August 21, 2014 via mobile

This red roof was nice. The rooms were clean and the staff was friendly. Carrie at the front desk was accommodating and knowledgeable of the area. This made it easier for us to get around and find what we needed to find in an unfamiliar city. We'll definitely be returning to this hotel the next time we are in the... More

Was this review helpful? Yes
Craig U, General Manager at Red Roof Inn Lansing West, responded to this review

Thank you Emily for taking the time to write a review of our location. We are pleased that you felt our inn was nice and clean and the staff was friendly. We always like to hear feedback from our guest as we strive to improve our quality and service. We look forward to seeing you again when you are in... More

Westphalia, Indiana
1 review
4 of 5 stars Reviewed August 21, 2014

I often travel for work and had yet to stay at a red roof inn. Usually I go to motel 6 because it's cheaper. I was surprised at how nice it was considering the cost. I got a good nights rest without much noise, a coffee pot in my room, and a vast selection of channels. All of the staff... More

Was this review helpful? Yes
Craig U, General Manager at Red Roof Inn Lansing West, responded to this review

Thank you for taking the time to write a review of our inn. We are glad that you gave Red Roof Inn a chance to show you our product, quality and service. I will make sure to pass on your comments to our staff as we are always trying to improve. Thanks again for giving us that chance to impress... More

Esko, Minnesota, United States
1 review
4 of 5 stars Reviewed August 20, 2014

We have found Red Roof to be a very good deal and a very pleasant place to stay. The front desk staff were very friendly and helpful. The room was very comfortable and had what we needed. Slept very well in a nice comfortable bed. Great location with access to shopping and food. The parking was very convenient since we... More

Was this review helpful? Yes
Craig U, General Manager at Red Roof Inn Lansing West, responded to this review

Thank you for taking the time to write a review of our property. We are happy that you were pleased with our inn and the staff. I will make sure to pass on your comment to Carri and the rest of the staff. We do have a good location that is close to a lot of shopping and restaurants. We... More

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Additional Information about Red Roof Inn Lansing West

Address: 7412 West Saginaw Highway, Lansing, MI 48917-1104
Location: United States > Michigan > Lansing
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Lansing West 2*
Number of rooms: 81
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Also Known As:
Red Roof Inn Lansing West Hotel Lansing
Lansing Red Roof Inn

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