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Red Roof Inn Lansing East

3615 Dunckel Road, Lansing, MI 48910
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Red Roof Inn Lansing East
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Red Roof Inn Lansing East
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112 reviews from our community

Traveler rating
    44
    32
    17
    4
    15
See reviews for
18
13
25
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (36)
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New Britain, Connecticut
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

The rooms are very outdated and a little gross. I would recommend taking a shower with your flip flops on. But the staff is very helpful and will try to do whatever they are can make things better. Our room had a clogged sink and a constantly running toilet so we went and complained and got moved to a room... More 

Was this review helpful? Yes
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

Thank you for taking the time to write a review regarding your stay at our inn. I would like to apologize for any inconvenience you encountered during your stay. We strive to impress our guests, but clearly we came up short. I have shared your comments with my staff and we will address the issues that you mentioned. I hope... More 

Lakewood, Ohio
Contributor
20 reviews 20 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This facility has been recently upgraded, not too shabby, my room could have used some sprucing up, but overall it was a pleasant experience. I had a standard room, which is somewhat small if you are planning to stay longer than a couple nights, I would recommend the King room, it has a fridge, microwave etc, the standard room does... More 

Was this review helpful? Yes
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

Thank you for your great advice to our future guests! We are very close to MSU and conveniently located right off of exit 11 on 127. Our superior King rooms do offer more space, refrigerator, microwave, in-room hair dryer, and in-room iron with board. You are right, it is more ideal for the traveler who needs to stay more than... More 

Strongsville, Ohio
Top Contributor
68 reviews 68 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have stayed here before, and I liked it. It is convenient to both Michigan State University and the highway system. there are travel services and restaurants nearby as well. If you are looking for a five star hotel experience, sorry, but you have to look elsewhere. This is a value hotel. You get a clean room, nice bed and... More 

Was this review helpful? Yes 1
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

Thank you for taking the time to share your experience by giving a great review of our inn. We are pleased to hear that you enjoyed your stay at our inn. I am very sorry to hear that you had to drop our rating by a star due to the cigarette ashtrays outside of the rooms. I am not quite... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I had a more than pleasant stay at Red Roof Lansing East. The rooms were very clean. The outside landscape was very well maintained. It was so warm and inviting that I came back for a second night's stay. The front desk personale were very professional and curtious in particular Aubree. She went above and beyond to make sure that... More 

Was this review helpful? Yes
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

Thank you so much for your response! I am glad that my staff, notably Aubree, was able to help you feel welcomed at our inn. I was also quite pleased to hear that you were satisfied with our recent landscaping efforts. We look forward to having you as a guest at our inn in the future. Sincerely, Stacy Kinel General... More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It was an okay hotel. Spent a night there with my girlfriend. The bathroom still had hairs on the toilet and in the shower. Beats staying in some no name place but I would look elsewhere for a few bucks more if you can. This was just the best available for us. Hopefully it's cleaner for the next person.

Was this review helpful? Yes 2
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

I apologize that you did not have a great stay. Our goal is to please all our guest and it seems like we dropped the ball. I have addressed the situation with my housekeepers and they asked me to extend their apology to you as well. We do try and make sure our rooms are clean and ready for our... More 

Detroit, Michigan
1 review
4 of 5 stars Reviewed January 28, 2015

I was checking in late (I was hungry and tired) and the hotel was pretty much booked with only a few rooms left. Janina and Monique were great and quickly finding me a room and finding places for me to order some food. And I liked the quick breakfast of a muffin and coffee to get me back on the... More 

Was this review helpful? Yes
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

Thank you so much for your review of our Inn. I am very happy to hear that my front desk staff gave you excellent service and that you were able to take advantage of our grab and go breakfast! More 

Clarion, Pennsylvania, United States
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 14, 2015

Stay here 3-4 times per year when visiting family and friends in Lansing, never had anything but positive experiences. Recently updated rooms aren't fancy but provide everthing this solo traveler needs. Location is ideal for MSU/East Lansing events but close proximity to 496/127 makes getting anywhere in Lansing a breeze. Usually very quiet but MSU football weekends can get rowdy.... More 

Was this review helpful? Yes 1
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

Thank you for your review and for being a valued guest at our inn. We are in a convenient location for our out of town travelers, right off of the highway. While we are located in a nice quiet area, you don't have to travel far for entertainment. More 

Bridgman, Michigan
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed January 11, 2015

We just wanted a bed for the night to avoid the icy roads. The first room smelled of smoke and the second one was very cold. It took a lot longer for the room to warm up than we figured (6 hours). We discovered the toilet bowl water was frozen solid, but only after we settled in, so we opted... More 

Was this review helpful? Yes 3
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

Thank you for taking the time to review our property. I am very sorry for the problems you incurred during your stay. I will be having my on-staff maintenance man addressing the issues with the room you stayed in. We are a non-smoking hotel and I do try and prevent guests from smoking in our rooms, I apologize for your... More 

Hickory Corners
Contributor
15 reviews 15 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 6, 2015

Stayed one night after an event at the Lansing Center. The hotel is easily accessible from the expressway yet we experienced no road noise. Exterior doors so moving in and out was a breeze. The room was very clean, the bed comfortable and the shower hot. Front desk was friendly and efficient.

Was this review helpful? Yes
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

Thank you for your review of our hotel. I am very pleased to hear that your stay was within your expectations. We are close to the city of Lansing, on the border of East Lansing, and right off of the highway! We look forward to seeing you again in the future. Sincerely, Stacy Kinel General Manager More 

Troy, Michigan
1 review
5 of 5 stars Reviewed January 2, 2015

We were visiting our son in East Lansing and family in Owosso. We stayed at Red Roof because they allow us to bring our dog. The room was clean and the hotel was in a good spot to get on and off of the highway. There was a nice little place to eat just up the road called Leo's Lodge.

Was this review helpful? Yes
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

Thank you for taking the time to fill out the survey. Our location makes our inn easily accessible for out of town travelers. Our pet policy allows our guests to bring all of their family members, even the furry ones, on vacation with them. I am glad we were able to make your stay a comfortable one! Thank You, Stacy... More 

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