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Red Roof Inn Lansing East

3615 Dunckel Road, Lansing, MI 48910
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Red Roof Inn Lansing East
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Red Roof Inn Lansing East
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107 reviews from our community

Traveler rating
    43
    31
    14
    4
    15
See reviews for
18
13
23
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Detroit, Michigan
1 review
4 of 5 stars Reviewed January 28, 2015

I was checking in late (I was hungry and tired) and the hotel was pretty much booked with only a few rooms left. Janina and Monique were great and quickly finding me a room and finding places for me to order some food. And I liked the quick breakfast of a muffin and coffee to get me back on the... More 

Was this review helpful? Yes
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

Thank you so much for your review of our Inn. I am very happy to hear that my front desk staff gave you excellent service and that you were able to take advantage of our grab and go breakfast! More 

Clarion, Pennsylvania, United States
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 14, 2015

Stay here 3-4 times per year when visiting family and friends in Lansing, never had anything but positive experiences. Recently updated rooms aren't fancy but provide everthing this solo traveler needs. Location is ideal for MSU/East Lansing events but close proximity to 496/127 makes getting anywhere in Lansing a breeze. Usually very quiet but MSU football weekends can get rowdy.... More 

Was this review helpful? Yes 1
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

Thank you for your review and for being a valued guest at our inn. We are in a convenient location for our out of town travelers, right off of the highway. While we are located in a nice quiet area, you don't have to travel far for entertainment. More 

Bridgman, Michigan
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed January 11, 2015

We just wanted a bed for the night to avoid the icy roads. The first room smelled of smoke and the second one was very cold. It took a lot longer for the room to warm up than we figured (6 hours). We discovered the toilet bowl water was frozen solid, but only after we settled in, so we opted... More 

Was this review helpful? Yes 3
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

Thank you for taking the time to review our property. I am very sorry for the problems you incurred during your stay. I will be having my on-staff maintenance man addressing the issues with the room you stayed in. We are a non-smoking hotel and I do try and prevent guests from smoking in our rooms, I apologize for your... More 

Hickory Corners
Contributor
15 reviews 15 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 6, 2015

Stayed one night after an event at the Lansing Center. The hotel is easily accessible from the expressway yet we experienced no road noise. Exterior doors so moving in and out was a breeze. The room was very clean, the bed comfortable and the shower hot. Front desk was friendly and efficient.

Was this review helpful? Yes
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

Thank you for your review of our hotel. I am very pleased to hear that your stay was within your expectations. We are close to the city of Lansing, on the border of East Lansing, and right off of the highway! We look forward to seeing you again in the future. Sincerely, Stacy Kinel General Manager More 

Troy, Michigan
1 review
5 of 5 stars Reviewed January 2, 2015

We were visiting our son in East Lansing and family in Owosso. We stayed at Red Roof because they allow us to bring our dog. The room was clean and the hotel was in a good spot to get on and off of the highway. There was a nice little place to eat just up the road called Leo's Lodge.

Was this review helpful? Yes
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

Thank you for taking the time to fill out the survey. Our location makes our inn easily accessible for out of town travelers. Our pet policy allows our guests to bring all of their family members, even the furry ones, on vacation with them. I am glad we were able to make your stay a comfortable one! Thank You, Stacy... More 

St. Clair Shores, Michigan, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2014

Our labor force is required, on occasion, to travel to perform their duties. We use this location whenever the need arises in the general area of East Lansing/ Lansing. The staff is always friendly and accommodating. The rooms are comfortable and clean. The location is easily accessible from the expressways.

Was this review helpful? Yes 1
redroof29, Manager at Red Roof Inn Lansing East, responded to this review

Thank you for your feedback! We pride our self with customer service and the cleanliness of our rooms. We value our guests and will do the best we can to put their needs at the top of our priorities. We look forward to seeing you during a future visit to the beautiful Lansing area. Thank You, Stacy Kinel General Manager More 

attleboro, ma
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 30, 2014 via mobile

Hotel is clean in general. Hardly a speck of dust. Only complaint is bathroom could have been cleaner. Front desk was pleasant and extremely helpful. Girl was on her way home but still took time to help us. Rooms were well equipped and looked quite new.

Was this review helpful? Yes
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

Thank you so much for your review! We are happy that we are able to accommodate your hard working staff by providing them with a "home, away from home". We are located in a very convenient location, just off of I-496 and just minutes from Michigan State University. Thank You, Stacy Kinel General Manager More 

Midland
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 4, 2014

The stay was OK, near venue we needed for the weekend, but sits all by itself in a corn field off 27. Nothing nearby, nothing. On the bright side, could get coffee at 5:30 AM every morning at the desk.

Was this review helpful? Yes
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

Thank you for taking the time to write a review of our inn. We are glad that you enjoyed your stay and felt your room was nice and clean. Our property is located on a short stretch of road that is close to some farm land. If you head west on Dunckel Road, just on the other side of the... More 

New Boston, Michigan
Top Contributor
90 reviews 90 reviews
6 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed October 31, 2014

Over the phone, I redeemed a certificate for a free 1 night stay and gave my credit card number to guarantee late arrival. At check in, they wanted to write my drivers license number on the confirmation paper. When I asked why, she said she didn't know. She said they used to get your license plate number but stopped doing... More 

Was this review helpful? Yes 1
redroof29, Manager at Red Roof Inn Lansing East, responded to this review

Thank you for taking the time to write a review. Please allow me to explain our company's policy, regarding the notation of driver's license numbers. This is done to ensure that each guest is, who he/she claims to be. We ask for ID when we reissue a lost room key. If something were to happen to a guest, it would... More 

Columbus, Ohio
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 20, 2014

The front desk staff is the #1 reason why I would stay at this hotel again in a heartbeat. We were in town for a conference at Michigan State - a convenient drive from this location - and I had forgotten to print something that was needed for the conference. The front desk staff was resourceful, patient, and unbelievably kind!... More 

Was this review helpful? Yes 2
redroof29, Manager at Red Roof Inn Lansing East, responded to this review

Thank you for taking the time to review our Inn and for your Kind comments about our staff. Customer satisfaction is our number one priority. Your feedback is greatly appreciated and we look forward to see you again in the near future. More 

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