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All 24 Lansing hotels

Red Roof Inn Lansing East

2.0 of 5 Hotel   |   3615 Dunckel Road, Lansing, MI 48910
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Red Roof Inn Lansing East
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Ranked #14 of 24 Hotels in Lansing
A recent review
4 of 5 stars Reviewed October 20, 2014
RLM1129 Columbus, Ohio
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100 reviews from our community

Traveler rating
    39
    29
    13
    4
    15
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bensalem, Pennsylvania
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 2 days ago NEW

They use sales tactics thats not right. I'm working out of town, there was a Red Roof Inn close by were I was working at, I was putting in 17 hour days, My wife called up this Inn and asked them are you the Inn By Celebration Cinema. THEY TOLD HER YES. once I was done with work, I put... More

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New Boston, Michigan
Top Contributor
71 reviews 71 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Over the phone, I redeemed a certificate for a free 1 night stay and gave my credit card number to guarantee late arrival. At check in, they wanted to write my drivers license number on the confirmation paper. When I asked why, she said she didn't know. She said they used to get your license plate number but stopped doing... More

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redroof29, Manager at Red Roof Inn Lansing East, responded to this review

Thank you for taking the time to write a review. Please allow me to explain our company's policy, regarding the notation of driver's license numbers. This is done to ensure that each guest is, who he/she claims to be. We ask for ID when we reissue a lost room key. If something were to happen to a guest, it would... More

Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 20, 2014

The front desk staff is the #1 reason why I would stay at this hotel again in a heartbeat. We were in town for a conference at Michigan State - a convenient drive from this location - and I had forgotten to print something that was needed for the conference. The front desk staff was resourceful, patient, and unbelievably kind!... More

Was this review helpful? Yes 1
redroof29, Manager at Red Roof Inn Lansing East, responded to this review

Thank you for taking the time to review our Inn and for your Kind comments about our staff. Customer satisfaction is our number one priority. Your feedback is greatly appreciated and we look forward to see you again in the near future. More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 15, 2014

The room was very clean and comfortable. Shower was very spacious. Bed was also very comfortable. The two factors that kept me from giving this a 5 was that when we got our room the door was open and I had to cautiously enter and make sure that there was no one lying in wait to jump us as we... More

Was this review helpful? Yes 1
redroof29, Manager at Red Roof Inn Lansing East, responded to this review

Thank you for taking the time to review our property and bringing your concerns to our attention. At Red Roof we strive to provide the comfortable clean rooms, the best service to our guests and a safe environment. We are conveniently located minutes away from MSU and the Meridian mall. We look forward to see you again during your next... More

Davison, MI
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 3, 2014

We have stayed here several times because of its locality to the MSU Pavilion. Yes, it is not like staying at a resort, but the rooms are always very comfortable and clean. This year we were delighted to see that the rooms have even had a recent renovation. Yes the rooms do not have refrigerators and the bathroom was small,... More

Was this review helpful? Yes 3
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

Thank you for responding on trip advisor and you are so correct our goal is to provide a clean comfortable room and great service with a staff that really does care for all our customers. We also are conveniently located for events in Lansing and East Lansing as well as campus events. We thank you for staying at Lansing East... More

Duncanville, Texas, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 28, 2014

Hotel is very conveniently located - easy freeway access, yet you don't hear the freeway at all. Grounds were well kept. Room was a great size and the bed was good. It was a clean, comfortable place to stay. Hotel staff was super nice and took very good care of us. No food within walking distance, but felt the area... More

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redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

I agree this hotel is very conveniently located for MSU, Lansing, and East Lansing. There are many places to visit at MSU and Lansing, such as the capital building, RE OLDS museum , wonderful home made ice cream on campus, and world class gardens to name a few. There is also easy access to major highways and food is only... More

Traverse City
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 15, 2014

I found this Red Roof to be excellent, easy access with conveniences nearby. Quiet but Michigan State was not in session, either. Area wasn't walkable, I regret. Rural setting was picturesque, staff was commendable.

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redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

we thank you for your kind comments and you are correct it is easy to get to and has many nearby places to eat and see which are easily accessible from the inn. Even when MSU is in session it is still a quiet at this hotel accept for when MSU is playing Ohio State or Michigan than all bits... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 30, 2014

I am unfortunately staying at this Red Roof Inn because of business in the area. So by no choice of my own my company made the arrangements. Seeing the "good" reviews they booked 5 days! My first impression was the person at the desk having trouble finding my reservation then attempting to enter my room at 1:30 and it not... More

Was this review helpful? Yes 1
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

I apologize that you did not have a great stay our goal is to please all our guest and it seems that everything went amuck in your situation and we really dropped the ball. I appreciate you giving us another opportunity and will remove the charges for the unfortunate incident you encountered. I apologize again and thank you for staying... More

Gaylord
1 review
5 of 5 stars Reviewed June 24, 2014 via mobile

Hotel was very convenient. Right off the highway and not too far from restaurants. Staff was very friendly. Room was great size and the bed was very comfortable. Great price. It was an overall wonderful stay. Will definitely stay here again if I'm in the area!

Was this review helpful? Yes
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

Thank you for staying at Lansing East I am so glad that you found your visit an enjoyable experience. This inn is conveniently located for MSU, Lansing, and East Lansing. Again, thank you for staying with us and please stay with us again in the future. More

Senior Reviewer
7 reviews 7 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 26, 2014

This Red Roof was an excellent value and very easy to access from the highway. A great value if you need to stay near the MSU campus. The rooms have been updated and are very nice. Once the bathrooms are updated the property will be even better. The staff was friendly and the breakfast bag was a great start to... More

Was this review helpful? Yes 2
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

I agree this location is very convenient for activities at both MSU and Lansing, and I am glad you enjoyed the breakfast and our friendly staff. Please stay with us again in the future and let all your friends know about not just this Red Roof but all our great locations. More

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Additional Information about Red Roof Inn Lansing East

Address: 3615 Dunckel Road, Lansing, MI 48910
Location: United States > Michigan > Lansing
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Lansing East 2*
Number of rooms: 80
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Also Known As:
Red Roof Inn Lansing
Lansing Red Roof Inn

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