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Red Roof Inn Lansing East

3615 Dunckel Road, Lansing, MI 48910
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Red Roof Inn Lansing East
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116 Reviews from our TripAdvisor Community

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Traveler rating
    45
    34
    17
    4
    16
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37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
  • All months
    (116)
  • Mar-May only
    (36)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (26)
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1 review
4 of 5 stars Reviewed 1 week ago

I have been staying in town for work I have been here for two weeks and yes there have been some ups and downs well here my door broke but jenna at the front desk was very sweet and went out of her way to try to get it fixed and ended up moving me rooms the only one I... More 

Was this review helpful? Yes
redroof29, Manager at Red Roof Inn Lansing East, responded to this review

Thank you so much for taking the time to write a review of our hotel! I am happy to hear that our staff, notably Jenna, was able to make you feel welcome. Our front desk staff works hard to resolve any issues a guest may have as soon as they are reported so that you can enjoy your stay. We... More 

Greater Cincinnati
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

A long story short...terrible experience. The first room we were given had hair in the sink and "pee" stained mattresses. The 1st receptionist was very kind and assigned us another room; however, the same thing hair in the sink, mold in the shower/bathroom, and very unclean. I should have known what we were getting ourselves into when we drove into... More 

Was this review helpful? Yes
redroof29, Manager at Red Roof Inn Lansing East, responded to this review

Thank you for taking the time to write a review regarding your stay at our inn. I would like to apologize for any inconvenience you encountered during your stay. We strive to impress our guests, but clearly we came up short. I have shared your comments with my staff and we will address the issues that you mentioned. I hope... More 

Houghton Lake, Michigan
5 of 5 stars Reviewed 2 weeks ago

I stayed for one night before I left for Texas. I would recommend everyone to stay at this Red Roof Inn. Gage was very helpful, he was very polite, and helped me with my directions. I can't thank him enough for helping me find my way to my destination. I wish more front desk staff were as kind as him.

Was this review helpful? Yes
redroof29, Manager at Red Roof Inn Lansing East, responded to this review

Thank you so much for taking the time to write a review of our hotel! I am that our staff, notably Gage, was able to make you feel welcome. Our front desk staff is always happy to help you with directions to where you need to go or for recommendations on attractions or restaurants in the area. We look forward... More 

Puerto Rico
1 review
4 of 5 stars Reviewed June 22, 2015

This place is great when you want something nice but under budget. People at the counter are polite and helpful. They even asked me if I wanted my room on the first or second level. The only thing I didn't like was the location, it's a bit hard to get anywhere from there without a car. There's a bus stop... More 

Was this review helpful? Yes
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

Thank you so much for your review of our inn! I am glad that your stay was pleasant and was up to your expectations. We are located right off of 127 and are not too far from many great places to eat and visit, but the area directly around our inn is nice and peaceful. Lansing does offer one of... More 

New Britain, Connecticut
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 22, 2015

The rooms are very outdated and a little gross. I would recommend taking a shower with your flip flops on. But the staff is very helpful and will try to do whatever they are can make things better. Our room had a clogged sink and a constantly running toilet so we went and complained and got moved to a room... More 

Was this review helpful? Yes
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

Thank you for taking the time to write a review regarding your stay at our inn. I would like to apologize for any inconvenience you encountered during your stay. We strive to impress our guests, but clearly we came up short. I have shared your comments with my staff and we will address the issues that you mentioned. I hope... More 

Lakewood, Ohio
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 22, 2015

This facility has been recently upgraded, not too shabby, my room could have used some sprucing up, but overall it was a pleasant experience. I had a standard room, which is somewhat small if you are planning to stay longer than a couple nights, I would recommend the King room, it has a fridge, microwave etc, the standard room does... More 

Was this review helpful? Yes
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

Thank you for your great advice to our future guests! We are very close to MSU and conveniently located right off of exit 11 on 127. Our superior King rooms do offer more space, refrigerator, microwave, in-room hair dryer, and in-room iron with board. You are right, it is more ideal for the traveler who needs to stay more than... More 

Strongsville, Ohio
Level Contributor
80 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed May 21, 2015

I have stayed here before, and I liked it. It is convenient to both Michigan State University and the highway system. there are travel services and restaurants nearby as well. If you are looking for a five star hotel experience, sorry, but you have to look elsewhere. This is a value hotel. You get a clean room, nice bed and... More 

Was this review helpful? Yes 1
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

Thank you for taking the time to share your experience by giving a great review of our inn. We are pleased to hear that you enjoyed your stay at our inn. I am very sorry to hear that you had to drop our rating by a star due to the cigarette ashtrays outside of the rooms. I am not quite... More 

1 review
5 of 5 stars Reviewed May 19, 2015 via mobile

I had a more than pleasant stay at Red Roof Lansing East. The rooms were very clean. The outside landscape was very well maintained. It was so warm and inviting that I came back for a second night's stay. The front desk personale were very professional and curtious in particular Aubree. She went above and beyond to make sure that... More 

Was this review helpful? Yes
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

Thank you so much for your response! I am glad that my staff, notably Aubree, was able to help you feel welcomed at our inn. I was also quite pleased to hear that you were satisfied with our recent landscaping efforts. We look forward to having you as a guest at our inn in the future. Sincerely, Stacy Kinel General... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 11, 2015

It was an okay hotel. Spent a night there with my girlfriend. The bathroom still had hairs on the toilet and in the shower. Beats staying in some no name place but I would look elsewhere for a few bucks more if you can. This was just the best available for us. Hopefully it's cleaner for the next person.

Was this review helpful? Yes 2
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

I apologize that you did not have a great stay. Our goal is to please all our guest and it seems like we dropped the ball. I have addressed the situation with my housekeepers and they asked me to extend their apology to you as well. We do try and make sure our rooms are clean and ready for our... More 

Detroit, Michigan
1 review
4 of 5 stars Reviewed January 28, 2015

I was checking in late (I was hungry and tired) and the hotel was pretty much booked with only a few rooms left. Janina and Monique were great and quickly finding me a room and finding places for me to order some food. And I liked the quick breakfast of a muffin and coffee to get me back on the... More 

Was this review helpful? Yes
redroof29, General Manager at Red Roof Inn Lansing East, responded to this review

Thank you so much for your review of our Inn. I am very happy to hear that my front desk staff gave you excellent service and that you were able to take advantage of our grab and go breakfast! More 

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Prices are for 1 room, 2 adults
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