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All 1 Kentwood hotels

Extended Stay America - Grand Rapids - Kentwood

2.5 of 5 Hotel   |   3747 29th Street S.E., Kentwood, MI 49512
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Ranked #1 of 1 Hotels in Kentwood
A recent review
5 of 5 stars reviewed 3 days ago
Adrian C Kentwood, Michigan
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34 reviews from our community

Traveler rating
    9
    9
    8
    4
    4
See reviews for
1
8
4
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Kentwood, Michigan
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This Hotel is perfect for the business traveler. I enjoyed my stay, my room was clean and the Manager and assistant were very professional and detail oriented. They acted quickly to attend to my needs and the room was always cleaned properly. I has a nice duck pond on the property that was very relaxing. It is v=centrally located for... More

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Fort Lauderdale, Florida
Top Contributor
167 reviews 167 reviews
54 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The best part about this hotel is that it is close to the Grand Rapids Regional airport (GRR). That was why we stayed - that, and it was relatively cheap. I don't see much other reason to stay there. Parking is free. Though they are located about 3 miles from the airport they do not offer a shuttle service. The... More

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2 reviews
5 of 5 stars Reviewed 3 weeks ago

I had the best stay and comfort and convenience for my money I.m telling everyone one to try it, I am sure you will love it. I have traveled a lot stayed in a lot of hotels and can say that this one is the best overall.

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Manager_11525, General Manager at Extended Stay America - Grand Rapids - Kentwood, responded to this review

David - We read your review, and would like to thank you for writing such wonderful things about how comfortable and affordable your stay was. We are proud to know that you consider us one of the best overall hotels you have stayed in. Thank you again for your kind words. We would love to provide you with another comfortable... More

Grand Rapids, Michigan
1 review
2 of 5 stars Reviewed August 13, 2014

For the price, I was very disappointed. The "kitchenette" was very tiny and provided no cooking supplies. I couldn't sleep because of the loud sound coming from the old refrigerator. The towels were old looking and rough. The mattresses were hard. Very limited sitting/lounge area inside of our room, only one small hard (not at all comfortable) recliner. Let's talk... More

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Manager_11525, General Manager at Extended Stay America - Grand Rapids - Kentwood, responded to this review

Your review for our hotel was recently brought to my attention. The situation you described regarding the amenities in the room is truly regrettable. We are very sorry for your experience. I will be meeting with my front desk staff to review customer service standards to ensure that your experience is not repeated. As well, I do apologize that our... More

Travelers are raving about these Kentwood hotels

Georgia
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 12, 2014

I booked this on Hotwire so didn't know what I was getting. This was my first stay at Extended Stay America and the room was huge! Also clean. Parking lot was well lit and they kept it plowed. Staff were nice enough. Price was awesome. Breakfast didn't matter since we had food at our conference at nearby Calvin College. But,... More

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Manager_11525, General Manager at Extended Stay America - Grand Rapids - Kentwood, responded to this review

Thank you so much for posting a review of our hotel. We are so glad that you had a pleasant stay with us and that we exceeded your expectations. We are happy that you enjoyed your clean, spacious room. Thank you again for your kind words about our hotel and our brand. We look forward to seeing you in the... More

Flint, mi
Top Contributor
786 reviews 786 reviews
92 hotel reviews
292 helpful votes 292 helpful votes
3 of 5 stars Reviewed July 7, 2014

I've stayed in a few Extended Stay America hotels (through Hotwire) and this one has a nicer room layout than most. Many Extended Stay America rooms feel more like college dorm rooms but this one has a more open plan. The mattress quality is a bit better at this location than most Extended Stay America Locations, but is on par... More

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Manager_11525, General Manager at Extended Stay America - Grand Rapids - Kentwood, responded to this review

We read your comments about your stay with us. We appreciate the kind comments about our rooms being bigger than you were used to; however, we apologize that you were not informed that the front desk has toiletries for our guests. We will review your feedback with our front desk staff to ensure our guests are fully informed of our... More

Port Charlotte
1 review
4 of 5 stars Reviewed June 22, 2014

It's really critical that I sleep on a good mattress. In the past, we have stayed at LaQuinta, Residence Inn and Homewood Suites which all use the Hotel "Beautyrest" mattress and it ensures that I won't be having any back problems. I telephoned ahead and the hotel clerk at the Extended Stay America personally went and looked at the mfg.... More

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Chicago, IL
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 2, 2014

If you're passing through Grand Rapids and you need a clean place to stay for the night at a reasonable price, this is the hotel. We attended a graduation in Grand Rapids and our host reserved a block of rooms at Ext. Stay Am. The rooms were your standard run of the mill rooms, they were clean but there was... More

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Manager_11525, Manager at Extended Stay America - Grand Rapids - Kentwood, responded to this review

Nicole - Thank you so much for sharing your experience with us. I’m happy to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to welcoming you back in the future! More

2 reviews
5 of 5 stars Reviewed April 11, 2014

Have stayed twice at this motel while in town and we won't stay anywhere else. The price is decent and we are able to take our pet with us. If you want a sit down breakfast go to a restaurant. The front desk staff has always been very helpful. I forgot my hair dryer and shampoo and they were more... More

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Manager_11525, Manager at Extended Stay America - Grand Rapids - Kentwood, responded to this review

The staff and I appreciate your kind remarks. We’re thrilled to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future! More

Brownstown Township, Michigan
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 1, 2014

Reading the reviews beforehand I was a little nervous. Megan at the front desk was very nice and sincere. Was surprised to see how nice the room actually was. Loved the fact that it had a small kitchen. The carpet looked like it hadn't been vacuumed in some time but it wasn't too much to where I felt I needed... More

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Manager_11525, General Manager at Extended Stay America - Grand Rapids - Kentwood, responded to this review

Lauren - I want to thank you for taking the time to write a review of our hotel. It's great to hear that you enjoyed our staff, your comfortable bed and your fully equipped kitchen during your visit. I will be sure to share your kind remarks with our team. Still, I apologize that you experienced some noise disturbance from... More

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Additional Information about Extended Stay America - Grand Rapids - Kentwood

Address: 3747 29th Street S.E., Kentwood, MI 49512
Phone Number:
Location: United States > Michigan > Kent County > Kentwood
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Grand Rapids - Kentwood 2.5*
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Also Known As:
Extended Stay Kentwood
Kentwood Extended Stay

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