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All 31 Kalamazoo hotels

Fairfield Inn Kalamazoo West

2.5 of 5 Hotel   |   6420 Cracker Barrel Drive, Kalamazoo, MI 49009
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Ranked #11 of 31 Hotels in Kalamazoo
A recent review
4 of 5 stars reviewed 2 weeks ago
Carl H Sparland
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82 reviews from our community

Traveler rating
    30
    22
    13
    11
    6
See reviews for
27
13
5
28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sparland
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 3 nights at this property wile attending the NSRA North Nationals car show at the Kalamazoo County Fairgrounds (about 10 miles from hotel to fairgrounds). Access to and from I-94 (exit 72) was very convenient, but the back of the hotel (our room was on the back) was also susceptible to traffic noise. Once asleep we were not bothered... More

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Chicago, Illinois
Top Contributor
263 reviews 263 reviews
87 hotel reviews
88 helpful votes 88 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed here for one night in July...the staff were friendly and accommodating, and very welcoming. The location was good - convenient to the freeway. My 2-star rating stems primarily from there being two mechanical issues in my room. The quality and condition of the room and property I found somewhat sub-standard for a Marriott. There is no fitness center... More

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Imlay City, Michigan
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The wife and I book a room at this property for one night and it was a place to lay our heads... They did upgrade us to the jacuzzi room but the wall was filthy. .. so yep... not jacuzzi soak for us.. other than that I guess it was ok...

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Flint, Michigan
1 review
5 of 5 stars Reviewed 4 weeks ago

We had a fantastic experience! The room was clean and quiet with a wonderful hot tub. The beds and pillows were comfortable, giving me the perfect sleep. More importantly, the manager, Geri, and the staff were friendly, courteous, and they went out of their way to make sure our stay was everything we could ask for. Geri's kindness and helpfulness... More

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Calabasas, California
1 review
5 of 5 stars Reviewed 4 weeks ago

I travel frequently for both work and personal reasons and this was the absolute best customer service I have ever encountered. Patrick, Geri and Christina were incredibly hospitable and helpful. They were friendly, competent in their knowledge of the Marriott property, sister properties that provided complimentary services such as laundry and exercise facility, and surrounding services/restaurants. They continuously went the... More

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Kent, Ohio
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 25, 2014

We were greeted like family from the very moment we walked in the door! Geri made sure everything was up to our standards and everything was. She wanted to know if the rooms were perfect and clean and we happily told her yes! We were traveling and were out of bottled water. I asked her only once if she could... More

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Wayne, Michigan, United States
2 reviews
5 of 5 stars Reviewed August 21, 2014

I would like to tell you how wonderful Geri at the hotel is. She is so accomidiating , friendly and helpful. We feel like we're visiting a friend. The hotel is clean. The rooms are bright and comfortable. We go to Kalamazoo for my granddaughter . She sees the only specialist in Michigan for her condition. We will always stay... More

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Waterford, Michigan
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 20, 2014 via mobile

The hotel is close to the interstate but you do not hear any traffic! The staff was friendly and helpful throughout our stay and the room was nice. It was set up for the business traveler (desk, internet connection, etc...) but worked just fine for my family. Beds were comfortable and the pool was clean.

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Chicago, Illinois
1 review
5 of 5 stars Reviewed August 4, 2014

This hotel is clean and relaxing! The staff is friendly and willing to take care of anyone's needs. We had a quiet room and the extra towels in our room as requested. The Sunday manager Patrick was very attentive and helped the new front desk attendant on how to help us with our credit card split. Will stay here in... More

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Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 25, 2014

Stayed at this location for the second year in a row. When I choose a hotel I normally pick Marriott. This hotel had a great location and very comfortable beds. There was extensive black mold growth in the bathroom. I was able to wipe the mold off with a piece of tissue paper , however it was overlooked by housekeeping.... More

Was this review helpful? Yes 2
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Additional Information about Fairfield Inn Kalamazoo West

Address: 6420 Cracker Barrel Drive, Kalamazoo, MI 49009
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Kalamazoo West 2.5*
Number of rooms: 62
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Also Known As:
Fairfield Inn Kalamazoo West Hotel Kalamazoo
Fairfield Kalamazoo
Kalamazoo Fairfield Inn

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