I have stayed at this hotel several times prior to this, and my other experiences have been adequate. However, after my last visit I will go elsewhere next time I'm in the area. Check-in was easy and efficient and the employees I dealt with were friendly and helpful. The hotel has recently been renovated and has a typical Fairfield Inn... More

Hotel is showing its wear. Check-in was painless, and the front desk clerk was friendly. The lobby was your traditional, nothing fancy Fairfield lobby. The hallways appeared worn, and the elevator did as well. The room was a double bed room, and again, straightforward with no bells and whistles. My problems began when I tried changing the channel on the... More

very average.... nothing really stand out on the positive or negative side of the ledger. A decent place for a overnight stay. The breakfast is pathetic... but there is a cracker barrel restaurant virtually in the parking lot. Rooms are clean. Lobby is seemingly under construction or remodeling or something. Front desk personnel are nice and try to be helpful...... More

I expected more from the Fairfield/Marriott chain. This one is disappointing. We stayed here for an overnight on our way elsewhere. Checkin was quick and the front desk staff person was courteous. I was told that they had recently had an act of vandalism in the hotel which resulted in half of their rooms being flooded out and rendered unusable.... More

I stayed at the Fairfield Inn, Kalamazoo, MI for 2 nights earlier this week. The room was clean and tidy. The breakfast was good. I must mention the front office staff Brittney was very cheerful and helpful. She had all our check in formalities sorted out in seconds. The girl managing the breakfast too was very swift and friendly. Brittney... More

Bathroom floor filthy around molding,Hall carpeting appeared looked like a dead animal was killed on it and dragged down the hall. Pool was cloudy and green. Ice machine was empty entire weekend. Only a few towels if any in pool area. Pool furniture was trashed and falling appart. Not recommended for humans.

We had high hopes for this hotel as it was the first on our trip to the east. Our initial impression of the hotel was a 10 minute wait at the front desk while no one was present. There was a sign that said they were helping another guest, so I am not sure where the lady was. When she... More

This is a very unimpressive hotel experience. The room is incredibly small to begin with, but is made worse by being stuffed with dated and shabby oversized furniture. It makes it difficult to know if it is dirty or just old. The only place large enough to open a small suitcase is on the bed. We are staying only because... More

We stayed here mid-May during a conference with my husband and 3-year old. I made the reservation online via Discover Kalamazoo and requested a two-queen room which was confirmed; however, upon check-in we discovered we got a king-room, which would not have worked for the three of us. The front desk was very helpful and switched us over immediately--they only... More