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All 31 Kalamazoo hotels

Fairfield Inn Kalamazoo West

2.5 of 5 Hotel   |   6420 Cracker Barrel Drive, Kalamazoo, MI 49009
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Ranked #10 of 31 hotels in Kalamazoo
A recent review
5 of 5 stars reviewed yesterday
Laura M Flint, Michigan
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79 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
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English first
Flint, Michigan
1 review
5 of 5 stars Reviewed yesterday NEW

We had a fantastic experience! The room was clean and quiet with a wonderful hot tub. The beds and pillows were comfortable, giving me the perfect sleep. More importantly, the manager, Geri, and the staff were friendly, courteous, and they went out of their way to make sure our stay was everything we could ask for. Geri's kindness and helpfulness... More

Was this review helpful? Yes
Calabasas, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

I travel frequently for both work and personal reasons and this was the absolute best customer service I have ever encountered. Patrick, Geri and Christina were incredibly hospitable and helpful. They were friendly, competent in their knowledge of the Marriott property, sister properties that provided complimentary services such as laundry and exercise facility, and surrounding services/restaurants. They continuously went the... More

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Kent, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

We were greeted like family from the very moment we walked in the door! Geri made sure everything was up to our standards and everything was. She wanted to know if the rooms were perfect and clean and we happily told her yes! We were traveling and were out of bottled water. I asked her only once if she could... More

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Wayne, Michigan, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I would like to tell you how wonderful Geri at the hotel is. She is so accomidiating , friendly and helpful. We feel like we're visiting a friend. The hotel is clean. The rooms are bright and comfortable. We go to Kalamazoo for my granddaughter . She sees the only specialist in Michigan for her condition. We will always stay... More

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Waterford, Michigan
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is close to the interstate but you do not hear any traffic! The staff was friendly and helpful throughout our stay and the room was nice. It was set up for the business traveler (desk, internet connection, etc...) but worked just fine for my family. Beds were comfortable and the pool was clean.

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is clean and relaxing! The staff is friendly and willing to take care of anyone's needs. We had a quiet room and the extra towels in our room as requested. The Sunday manager Patrick was very attentive and helped the new front desk attendant on how to help us with our credit card split. Will stay here in... More

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11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 25, 2014

Stayed at this location for the second year in a row. When I choose a hotel I normally pick Marriott. This hotel had a great location and very comfortable beds. There was extensive black mold growth in the bathroom. I was able to wipe the mold off with a piece of tissue paper , however it was overlooked by housekeeping.... More

Was this review helpful? Yes 2
Hartsville, South Carolina
Top Contributor
114 reviews 114 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 24, 2014

I am a Marriott fan and a Platinum member. I have to say that this Fairfield Inn is dated compared to the others I have stayed at - but it is clean and safe. There is nothing fancy / no frills. But the front desk is helpful and nice. And the hotel is clean and seems safe. This hotel seems... More

Was this review helpful? Yes 1
Sturgis, Michigan
1 review
5 of 5 stars Reviewed July 24, 2014

Geri was amazing. She has a sincere and joyful personality, and a great sense of humor. i had a gallon of milk to store over night. She upgraded us to a suite with a refridgerator for free. She tracked down my Marriott Rewards account number and wrote it down for me. She recommended several good restaurants. Outstanding stay at Fairfield... More

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Northville, Michigan
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 22, 2014

Loved this hotel. My family and I were looking for a reasonably priced hotel that was close to the attractions we wanted to visit. This hotel was perfect for that! Rates were much better than similar hotels, and we didn't need to stay at a dive motel to make our budget. Once we arrived, the rooms was very well equipped--and... More

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Additional Information about Fairfield Inn Kalamazoo West

Address: 6420 Cracker Barrel Drive, Kalamazoo, MI 49009
Phone Number:
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Kalamazoo West 2.5*
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Also Known As:
Fairfield Inn Kalamazoo West Hotel Kalamazoo
Fairfield Kalamazoo
Kalamazoo Fairfield Inn

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Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
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#4 Business Hotel in Kalamazoo
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Official Description (provided by the hotel)
At Fairfield Inn you can count on a friendly welcome, a clean and comfortable room, great features, amenities and service that will make you want to return. And we'll help you get started each day with a free continental breakfast. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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