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Fairfield Inn Kalamazoo West

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6420 Cracker Barrel Drive, Kalamazoo, MI 49009
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Fairfield Inn Kalamazoo West
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113 Reviews from our TripAdvisor Community

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Knoxville, Tennessee
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This was a Wednesday - Friday stay. Everything was as promised. It appears the hotel may have been refreshed recently--imaging and colors were all modern / current Fairfield stock. The place as clean and up to par, staff was pleasant. I want was disappointed to not have a refrigerator in the room but I should have noticed that in the... More 

Helpful?
Thank Dennis L
Whitley S, General Manager at Fairfield Inn Kalamazoo West, responded to this review

Dennis L, I would like to thank you for taking the time to fill out a review on our hotel, as we appreciate all of our guest feedback. We are delighted to hear that you found your room clean and up to par, and that you were able to interact with our amazing staff. In regards to the fridge, we... More 

Nashville, Tennessee
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed January 2, 2016 via mobile

The staff was very, very nice. The hotel is aging. Unfortunately, we have come to expect an AC-heating unit where you can leave the fan running continuously to generate white noise. Darn, not available here. Can't wait for hotels to identify this feature. Some have units with a specific button for this feature. With the road noise this would have... More 

Helpful?
Thank mikenmel123
Whitley S, General Manager at Fairfield Inn Kalamazoo West, responded to this review

Mikenmel123, We would like to thank you for taking the time to leave feedback about our hotel. We are so happy to hear that you were able to interact with our amazing staff during your stay. I do apologize that the air unit was not one that runs continuously to generate white noise during the night. We do have white... More 

Woking, United Kingdom
Level Contributor
259 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed December 17, 2015

I stayed here as part of a group on Business and found it fine .... you become almost complacent on any expectations, only noticing bad or excellent differentiations .... and this had neither so was as most business hotels. Slept well and friendly staff

Helpful?
Thank Roger G
starchild101
Level Contributor
76 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
3 of 5 stars Reviewed December 11, 2015

Staff: Great Breakfast: Above average, lots of choices Room: Room and bed are comfortable, good water pressure in the shower, smaller size flat screen tv , NO microwave, NO fridge in the rooms, but you do have single serve coffee maker with coffee. Negatives: No workout room, no microwave to be found in the building (not even in the breakfast... More 

Helpful?
Thank starchild101
Whitley S, General Manager at Fairfield Inn Kalamazoo West, responded to this review

Dear starchild101, I would like to thank you for your review. I am glad that you enjoyed your stay with us, and we appreciate all of your suggestions regarding how to improve our hotel. We are always looking for ways to make our guests feel satisfied with their stay, and you have provided us with many helpful suggestions on how... More 

CA
2 reviews
2 of 5 stars Reviewed November 28, 2015 via mobile

Hotel was ok in cleanliness but staff was a mess. Our reservation for two nights, one room turned out to be two rooms, one night! It was a complete struggle for the staff to figure out how we could stay in our room for the second night even though the mistake was theirs.

Helpful?
Thank Dana R
Whitley S, General Manager at Fairfield Inn Kalamazoo West, responded to this review

Dana, I would like to thank you for taking the time to write us a review, as we always appreciate any feedback our guests can give us. I am happy to hear that you felt our hotel was clean, but do apologize about the error made from my staff. After looking into the issue it looks like there were two... More 

Rockford, Michigan
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 26, 2015

While located on the West side of Kalamazoo, this is still in a good location close to downtown, WMU campus, restaurants etc.... A solid Fairfield that I frequent when traveling to Kalamazoo for business. Close to highway but not noisy at all. Front desk, Destiny, is awesome and very warm when greeting---very helpful on restaurants and a late night "Pizza"... More 

Helpful?
Thank Larry M
Oslo, Norway
Level Contributor
86 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed October 26, 2015

Pros - convenient to 94 and 131 - typical Fairfield / Residence in breakfast - decent room size (rm 214) Cons - no workout facility, can use one as neighbor property - paper thin walls, can hear normal conversation from neighboring room - flickering lights in bathroom - surely housekeeping saw this and chose not to fix - Crowded breakfast... More 

Helpful?
Thank JSCKDC
Whitley S, General Manager at Fairfield Inn Kalamazoo West, responded to this review

We would like to thank you for your review on our hotel, as we appreciate all guest feedback. We are glad to hear that you enjoyed your room and felt that we were a convenient location for you. I have passed your comments regarding the bathroom lights onto our maintenance department, because this is something we handle right away. I... More 

North Central Indiana
Level Contributor
211 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed October 15, 2015

My daughter and I stayed here while we toured a local university. We booked this on the Marriott app and found this to be a very typical Fairfield. The room was comfortable, not fancy, but we slept well. The breakfast was also good for the value. We wish it would have been closer to the Kalamazoo bar scene, but it... More 

Helpful?
Thank HoosierDady
Toronto
Level Contributor
159 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 238 helpful votes
4 of 5 stars Reviewed October 3, 2015

We stayed for one night while driving to Chicago and were glad we did. The hotel is very clean and completely quiet even though it is close to the highway. Lots of hot water and channels on TV and we had a room with the sink separate from the washroom which is often convenient when travelling. It has a very... More 

Helpful?
Thank liplord
Northville, Michigan
Level Contributor
474 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
5 of 5 stars Reviewed September 30, 2015

From the moment Destiny greeted us our stay was pleasant. We were checked in, in our room, and comfortable in no time. The room was clean and very quiet and the young lady at the complimentary breakfast (wish I'd gotten her name, she did a great job on Friday, September 25, 2015) was amazing. The breakfast area was busy yet... More 

Helpful?
Thank Jayhawk17
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