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All 31 Kalamazoo hotels

Holiday Inn Kalamazoo-West

3.0 of 5 Hotel   |   2747 South 11th Street, Kalamazoo, MI 49009
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Ranked #13 of 31 Hotels in Kalamazoo
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed January 5, 2011
Melissa215 Elkhorn, Wisconsin, USA
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173 reviews from our community

Traveler rating
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    46
    22
    16
    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Kalamazoo-West
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Elkhorn, Wisconsin, USA
1 review
5 of 5 stars Reviewed January 5, 2011

I worked in the Hospitality field as a General and Regional Manager for Marriott and other various franchise organizations for 16 years, I was thoroughly impressed with the extent of customer service that I received from ALL OF THE STAFF at the Holiday inn west. I was looking for something fun to do with my children and family and I... More

Was this review helpful? Yes
ateske, Front Office Manager at Holiday Inn Kalamazoo-West, responded to this review

Thank you so much for sharing your experience. I am so glad you enjoyed our hotel and staff. We hope to see you again the next time you are traveling through Kalamazoo. Have a wonderful 2011! Amy Teske Assistant Director of Room, Greenleaf Hospitality More

Fox River Grove, Illinois, USA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2010

Stayed here recently for a trip back to WMU. There were 7 families in our group, we had our rooms grouped pretty close together. One of the rooms was on the second level with doors to both the interior hallway and the 'Holidome' area (not sure if they still call it that). This was nice b/c it served as a... More

Was this review helpful? Yes 1
Hartford
Contributor
11 reviews 11 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 26, 2010

This hotel is best on weekends for families with kids. Had a room that faced the pool / recreation / party area on a recent Friday & Saturday night. Even though we were on the third floor, and the window was sealed shut, the noise was very intrusive. Basically shrieking kids from 8 a.m. when the area opened until 10... More

Was this review helpful? Yes 2
Bloomfield Hills, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 11, 2010

Easy drive from the suburbs north of Detroit. The cultural offerings, walking tours and restaurants of Grand Rapids and Kalamazoo made this a big draw. The Holday Inn staff was eager to please. Our fourth floor room was quiet...stay away from poolside rooms and a good value . We will go again if there is another tournament there.

Was this review helpful? Yes 1
Waterford, Michigan
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 5, 2010

The biggest gripe is Burdick's Restaurant. With a hotel full of hockey families, it was understaffed. 1 1/2 hours for lunch. The rooms and pool were great. The staff outside of the restaurant experience were very good.

Was this review helpful? Yes 1
Camarillo
2 reviews
5 of 5 stars Reviewed August 23, 2010

I just returned from a wedding/family reunion trip to the Kalamazoo area and I had to write a review so that other families would know about this gem of a hotel. We stayed at this property for three nights with a number of other family members and their kids. The kids all had a great time in the wonderful pool.... More

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Orlando, Florida
1 review
5 of 5 stars Reviewed August 22, 2010

I stayed in this hotel in August 2010 = the hotel has been renovated recently and it shows! The room was nice and clean with a comfortable bed. What made this saty even nicer was the super nice and attentive personnel - especially Megan during the breakfast!!! I felt welcome and appreciated - and I usually stay with a competitor... More

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1 review
5 of 5 stars Reviewed August 20, 2010 via mobile

I expect great customer service at more prestigious hotels, but was very pleasantly surprised to get the BEST service here. The location was good, the kids LOVED the kids suite room, and we were all treated with kindness and respect. There were even treats and lots of love for our dog, who joined us on this trip. We definitely had... More

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Tinley Park, Illinois
Contributor
14 reviews 14 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 8, 2010

Stayed in Southwest Michigan to enjoy the beaches, shopping and nightlife. It's a little off the beaten path from the beaches but was worth it. We like this hotel because it was away from all the lakefront tourism and crowds. When we wanted to go to the lake we drove 40 minutes for the day. Plenty of restaurants in the... More

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Bromley
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 29, 2010

I would not normally write reviews about a stay in a Holiday Inn as they are normally very similar business focused hotels, delivering clean comfortable rooms, which is what I expect the brand to deliver. We only stayed there one night as it was a convenient stop on a drive across the US and we just wanted a homogeneous place... More

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Kalamazoo-West

Address: 2747 South 11th Street, Kalamazoo, MI 49009
Phone Number:
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Kalamazoo-West 3*
Number of rooms: 186
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Also Known As:
Holiday Inn Kalamazoo-West Hotel Kalamazoo
Kalamazoo Holiday Inn

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