We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Kalamazoo-West

3.0 of 5 2747 South 11th Street, Kalamazoo, MI 49009
Hotel website
Hotel deals
Special Offer
Save on Hotel Packages!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
Holiday Inn Kalamazoo-West
Professional photos View all
Browse nearby
Holiday Inn Kalamazoo-West
Write a Review

176 reviews from our community

Traveler rating
    77
    48
    23
    16
    12
See reviews for
57
21
13
53
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (176)
  • Mar-May only
    (42)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (46)
All months
Blythewood, South Carolina
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Decent hotel for the price and convenient location. Close proximity to US-131 and I-94. Restaurant and bar are not bad. Okay work our facilities. Just off of Stadium drive. A Starbucks across the freeway. It's a hotel.

Was this review helpful? Yes
Ellen M, General Manager at Holiday Inn Kalamazoo-West, responded to this review

Pieter V, Thank you for your posting and comments. I would invite you to keep us on your hotel list in future months. Over the course of the next several months, we will be adding new services and amenities. These will be followed by renovations. We hope to see that your next posting will include...love this hotel and the direction... More 

Cambridge, Ohio
Contributor
11 reviews 11 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

I stayed here on business during the middle of November. Front desk and most personnel were extremely friendly and helpful. The only problem I had was the wait staff at breakfast. They seemed more interested in parties of 4 or more than single customers and only responded after I called to them. Was not impressed.

Was this review helpful? Yes
Ellen M, General Manager at Holiday Inn Kalamazoo-West, responded to this review

Oat1118, I apologize that your dining experience was not to your expectation. Please know that we will take this opportunity to impress upon our Food and Beverage team that every guest counts and deserves the same quality and service. We will look forward to your next visit for an opportunity to meet your expectations. More 

Illinois
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed Thanksgiving and were treated very well during our one day stay. We had delicious barbacoa tacos at the bar for our holiday meal and then enjoyed the clean pool, ping pong and pinball. The rooms are a little small and there is nothing much within walking distance but a great choice passing through Kalamazoo!

Was this review helpful? Yes 1
Ellen M, General Manager at Holiday Inn Kalamazoo-West, responded to this review

mikeverbic, We are honored to have had you stay with us during Thanksgiving! The FoodZoo has recently been added to the property in an effort to provide quick access to snacks, beverages, and any essential items. Next time you are here, please try the local specialty Sweet Water doughnuts in the FoodZoo. They are incredible. We appreciate your review and... More 

Fort Calhoun NE
Top Contributor
100 reviews 100 reviews
54 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed October 22, 2014

We had 2 rooms. The rooms were nice and clean. They were good sized and very clean. The bathrooms were good size as well and we had 2 sinks which was a plus. The check in was fine and all staff were very friendly. We checked in at about 5:30 PM on a Thursday and it seemed like there were... More 

Was this review helpful? Yes 1
York, Pennsylvania
Top Contributor
51 reviews 51 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 3, 2014

My wife and I stayed at the Holiday Inn Kalamazoo West recently on a real estate search. We booked, well in advance, a King Bed Executive room that had a microwave and fridge for two reasons... we wanted a microwave and fridge in the room for incidentals and a king sized bed since we recently switched to a queen at... More 

Was this review helpful? Yes
Cold Spring, Kentucky
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 3, 2014

This hotel was recommended for a wedding we attended in town and the location was fairly convenient for that--nothing in Kalamazoo is too far away, but it is a 10-15 minute drive to the downtown area. Check-in was friendly and efficient; the guy was brand new but a more experienced person quickly joined him and helped him through the process.... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Kalamazoo-West, responded to this review

Dear sebuck, Thank you for taking the time to express your thoughts and concerns. I am pleased to read that you had a good check-in experience. Kindly accept my apologies however if the air conditioning systems were a disappointment. Your comments will be definitely be used for improvements needed on our end. We hope that the next time you are... More 

Michigan
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 23, 2014

I stayed on a weeknight and was very happy. They have adults only time in the pool both in the morning and evening. There is a bar/restaurant attached to hotel so we didn't have to go anywhere for food. This is a holidome so there is an arcade, plus pool table and ping pong. The only downside was that we... More 

Was this review helpful? Yes 1
Justin W, Manager at Holiday Inn Kalamazoo-West, responded to this review

smflamingo- Thank you very much for taking time out to let us know how your stay was. We also apologize for you not being able to use the hotel amenities after hours. We appreciate your review and hope that when your in the Kalamazoo area that you are our guest again. Justin W. Front Desk Supervisor More 

Clinton Township, Michigan
1 review
3 of 5 stars Reviewed July 15, 2014

The hotel is nice and room was clean. Restaurant had good food and friendly staff. However, this hotel allows adolesents from sports teams to run unsupervised throughout the hotel. While parents or chaparones sit in areas away from the pool area and drink adult beverages the team members overtake the pool, hot tub and games. We could not get near... More 

Was this review helpful? Yes
Justin W, Front Office Manager at Holiday Inn Kalamazoo-West, responded to this review

Darlene S.- Thank you for taking time out to write a review about your recent stay with us. We appreciate your feedback as this will help us improve as a hotel. If there is anything that we can do to make this right for you, please contact the hotel directly at 269-375-6000 and I will be more than happy to... More 

Adrian, Michigan
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 5, 2014

We reserved one of the bunk bed suites for our family of four (6-27-14). The picture online is deceiving - the room was pretty cramped for 2 adults and 2 kids. As soon as we arrived, we turned the air conditioner on and the unit made terrible noise. After notifying the front desk, a maintenance person promptly came and took... More 

Was this review helpful? Yes 1
Justin W, Manager at Holiday Inn Kalamazoo-West, responded to this review

-Bentley2010C- On behalf of our hotel I would like to apologize for the missed opportunities that happened during your stay with us. Also we appreciate you taking the time out to let us know areas of improvement for our hotel. I would like to make this right with you, so if you would contact the hotel directly at 269-375-6000 and... More 

Williamsburg, Michigan
Top Contributor
68 reviews 68 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 1, 2014

Only stayed one night but it was very comfy. the hotel was full that night with a wedding, baseball championship teams and a child's birthday party. Even though all that was going on my room was quite at night. I was close to the pool area too and didn't hear any of that noise. Pillows were very soft and comfy.... More 

Was this review helpful? Yes
Justin W, Manager at Holiday Inn Kalamazoo-West, responded to this review

tmorrison- Thank you for taking time out to write a review for our hotel. We appreciate it and it was our pleasure to have you as our guest. When you travel to the Kalamazoo area, we hope that you will continue to stay at our hotel. Justin W. Front Desk Supervisor More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Kalamazoo-West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Kalamazoo-West

Address: 2747 South 11th Street, Kalamazoo, MI 49009
Phone Number:
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Kalamazoo-West 3*
Number of rooms: 186
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Priceline, Cheap Tickets, Orbitz, Agoda, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn Kalamazoo-West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Kalamazoo-West Hotel Kalamazoo
Kalamazoo Holiday Inn
Hotel Style:
#7 Business Hotel in Kalamazoo

64 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (33)
Viewed
Pool/beach area (4)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (7)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Hotel & grounds (7)
Viewed
Dining (6)
Viewed
Pool/beach area (1)
Viewed
Room/suite (10)
Viewed
Business center/function rooms (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay