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All 31 Kalamazoo hotels

Holiday Inn Kalamazoo-West

3.0 of 5 Hotel   |   2747 South 11th Street, Kalamazoo, MI 49009
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Ranked #13 of 31 Hotels in Kalamazoo
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed October 22, 2014
Rbuck70 Fort Calhoun NE
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173 reviews from our community

Traveler rating
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    22
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fort Calhoun NE
Top Contributor
100 reviews 100 reviews
54 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed October 22, 2014

We had 2 rooms. The rooms were nice and clean. They were good sized and very clean. The bathrooms were good size as well and we had 2 sinks which was a plus. The check in was fine and all staff were very friendly. We checked in at about 5:30 PM on a Thursday and it seemed like there were... More

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York, Pennsylvania
Top Contributor
51 reviews 51 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 3, 2014

My wife and I stayed at the Holiday Inn Kalamazoo West recently on a real estate search. We booked, well in advance, a King Bed Executive room that had a microwave and fridge for two reasons... we wanted a microwave and fridge in the room for incidentals and a king sized bed since we recently switched to a queen at... More

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Cold Spring, Kentucky
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 3, 2014

This hotel was recommended for a wedding we attended in town and the location was fairly convenient for that--nothing in Kalamazoo is too far away, but it is a 10-15 minute drive to the downtown area. Check-in was friendly and efficient; the guy was brand new but a more experienced person quickly joined him and helped him through the process.... More

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IHGCare, Guest Relations Manager at Holiday Inn Kalamazoo-West, responded to this review

Dear sebuck, Thank you for taking the time to express your thoughts and concerns. I am pleased to read that you had a good check-in experience. Kindly accept my apologies however if the air conditioning systems were a disappointment. Your comments will be definitely be used for improvements needed on our end. We hope that the next time you are... More

Michigan
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 23, 2014

I stayed on a weeknight and was very happy. They have adults only time in the pool both in the morning and evening. There is a bar/restaurant attached to hotel so we didn't have to go anywhere for food. This is a holidome so there is an arcade, plus pool table and ping pong. The only downside was that we... More

Was this review helpful? Yes 1
Justin W, Manager at Holiday Inn Kalamazoo-West, responded to this review

smflamingo- Thank you very much for taking time out to let us know how your stay was. We also apologize for you not being able to use the hotel amenities after hours. We appreciate your review and hope that when your in the Kalamazoo area that you are our guest again. Justin W. Front Desk Supervisor More

Clinton Township, Michigan
1 review
3 of 5 stars Reviewed July 15, 2014

The hotel is nice and room was clean. Restaurant had good food and friendly staff. However, this hotel allows adolesents from sports teams to run unsupervised throughout the hotel. While parents or chaparones sit in areas away from the pool area and drink adult beverages the team members overtake the pool, hot tub and games. We could not get near... More

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Justin W, Front Office Manager at Holiday Inn Kalamazoo-West, responded to this review

Darlene S.- Thank you for taking time out to write a review about your recent stay with us. We appreciate your feedback as this will help us improve as a hotel. If there is anything that we can do to make this right for you, please contact the hotel directly at 269-375-6000 and I will be more than happy to... More

Adrian, Michigan
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 5, 2014

We reserved one of the bunk bed suites for our family of four (6-27-14). The picture online is deceiving - the room was pretty cramped for 2 adults and 2 kids. As soon as we arrived, we turned the air conditioner on and the unit made terrible noise. After notifying the front desk, a maintenance person promptly came and took... More

Was this review helpful? Yes 1
Justin W, Manager at Holiday Inn Kalamazoo-West, responded to this review

-Bentley2010C- On behalf of our hotel I would like to apologize for the missed opportunities that happened during your stay with us. Also we appreciate you taking the time out to let us know areas of improvement for our hotel. I would like to make this right with you, so if you would contact the hotel directly at 269-375-6000 and... More

Williamsburg, Michigan
Top Contributor
66 reviews 66 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 1, 2014

Only stayed one night but it was very comfy. the hotel was full that night with a wedding, baseball championship teams and a child's birthday party. Even though all that was going on my room was quite at night. I was close to the pool area too and didn't hear any of that noise. Pillows were very soft and comfy.... More

Was this review helpful? Yes
Justin W, Manager at Holiday Inn Kalamazoo-West, responded to this review

tmorrison- Thank you for taking time out to write a review for our hotel. We appreciate it and it was our pleasure to have you as our guest. When you travel to the Kalamazoo area, we hope that you will continue to stay at our hotel. Justin W. Front Desk Supervisor More

Woodhaven, Michigan
Contributor
16 reviews 16 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 30, 2014

Had to stay here for two nights while in town for a baseball tournament. This place was a great place to stay with kids. There was a large, heated pool with a lot of seating surrounding the pool. There were a lot of tables placed in the common areas so that our team was able to eat together and where... More

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Justin W, Manager at Holiday Inn Kalamazoo-West, responded to this review

Tracey K- Thank you so much for taking the time out to let us know how your stay was with us. We are excited to hear that you had such a great experience. It was our pleasure to be a service to you. Hopefully when you are in the Kalamazoo area again, that you chose to be our guest. Justin... More

York Haven, Pennsylvania
Top Contributor
145 reviews 145 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed May 2, 2014 via mobile

Clean, quiet, close proximity to highway, decent bar, large room. This place is top notch. The room was spotless and very well furnished. A pet peeve of mine is that there was no fridge but I survived. Decent business center, TV with HBO, desk, sofa. Overall couldn't ask for anything more. They did have what looked like a great pool... More

Was this review helpful? Yes
Justin W, Front Office Manager at Holiday Inn Kalamazoo-West, responded to this review

Gary S- On behalf of the Holiday Inn West Kalamazoo we appreciate you choosing to stay with us. We value our guest feedback and hope that when your in the Kalamazoo area again that you stay with us. Justin W. Front Desk Supervisor More

Paw Paw, Michigan
1 review
2 of 5 stars Reviewed April 13, 2014

My family and I stayed at the holiday west on 4-10-2014, we booked over the net, they said we would have a pool side room, indoor pool,and hot tub. Our room was not even in view of pool we were down hall away from pool. They were kind enough to put us in a room with a widow over looking... More

Was this review helpful? Yes
Justin W, Front Office Manager at Holiday Inn Kalamazoo-West, responded to this review

madpawpaw- On behalf of the hotel we deeply apologize for what took place during your stay. I appreciate you talking the time out to let us know how you felt because we value all of our guest feedback. I would like to know how we can make this right for you, so if you would please contact the hotel directly... More

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Additional Information about Holiday Inn Kalamazoo-West

Address: 2747 South 11th Street, Kalamazoo, MI 49009
Phone Number:
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Kalamazoo-West 3*
Number of rooms: 186
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Also Known As:
Holiday Inn Kalamazoo-West Hotel Kalamazoo
Kalamazoo Holiday Inn

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