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Baymont Inn and Suites - Kalamazoo

2.0 of 5
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2203 South 11th, Kalamazoo, MI 49009
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Baymont Inn and Suites - Kalamazoo
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Ranked #15 of 32 Hotels in Kalamazoo
A recent review
5 of 5 stars reviewed 5 days ago
Fred K Chicago, Illinois
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370 reviews from our community

Traveler rating
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    91
    56
    24
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163
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
  • All months
    (370)
  • Mar-May only
    (104)
  • Jun-Aug only
    (93)
  • Sep-Nov only
    (90)
  • Dec-Feb only
    (83)
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Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We literally booked a few hours before arriving. Wasn't sure of the hotel as I didn't have time to read the reviews. Overall it was a great stay. The room was big enough for 2 adults and 1 teen. Wasn't expecting a fridge and micro, but it worked out. Missed breakfast as we slept in (we all needed it). Highly... More 

Review collected in partnership with Baymont Inn & Suites

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Vancouver, British Columbia
Contributor
18 reviews 18 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was outdated and a little smelly upon entry. After opening the window and airing it out it was all fine. Beds were comfortable and the room itself was clean. Did not use the breakfast area. It was a good stay for one night only, would not stay for more nights.

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Amanda B, General Manager at Baymont Inn and Suites - Kalamazoo, responded to this review

Thank you for staying with us. We appreciate the review and letting us know what we need to improve! We have made some recent updates as well as have some planned for the near future. We hope to see you again! More 

Traverse City, Michigan
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The maids forgot to clean our room. They took our dirty towels, but never returned to clean the room or replace the towels. After notifying the front desk twice, we finally had to go down there in person to get clean towels.

Review collected in partnership with Baymont Inn & Suites

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Amanda B, General Manager at Baymont Inn and Suites - Kalamazoo, responded to this review

I am sorry for the inconvenience of housekeeping. I will definitely address this issue with them! That is not a regular occurrence that I run into. We hope to see you again in the future!! More 

A TripAdvisor Member
4 of 5 stars Reviewed 5 weeks ago

The room was nice and clean, and warm upon arrival. The only issues I had with the room were stains on the sheets, and no chair except the desk chair. I've never stayed in a hotel that did not have at least one or two chairs to relax in. The staff was very nice; however, we requested a late check... More 

Review collected in partnership with Baymont Inn & Suites

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Amanda B, General Manager at Baymont Inn and Suites - Kalamazoo, responded to this review

We are glad you enjoyed your stay with us! While we try our hardest to accommodate everyone we do have policies to follow. Our check in time is 3pm and if someone has a specific room reserved we do have to have it check in ready by that time. Most times we are able to accommodate late check outs but... More 

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