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All 32 Kalamazoo hotels

Baymont Inn and Suites - Kalamazoo

2.0 of 5 Hotel   |   2203 South 11th, Kalamazoo, MI 49009
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Ranked #14 of 32 Hotels in Kalamazoo
A recent review
4 of 5 stars reviewed yesterday
Caseyma
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346 reviews from our community

Traveler rating
    74
    114
    84
    51
    23
See reviews for
157
48
24
57
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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1 review
4 of 5 stars Reviewed yesterday NEW via mobile

I stayed here over Christmas and it was a pleasant stay. Nice staff and rooms. I would stay here again. They were remodeling the lobby and the new floor looks nice for what had been done. I didn't try breakfast but it looked decent. If you're looking for a nice place for a good price this hotel is a good... More 

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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

We have stayed at this Baymont a couple of times now and have always got great service! The staff is friendly and the rooms are clean in good order. I have not had any issues staying here and always have gotten a good rate! I wouldn't mind making this my go to hotel in Kalamazoo! I did over hear another... More 

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A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago

I've been coming for 5 years here and boy have you gone down hill. Towels with holes and tears. Smokers outside your windows fan in bathroom make so much noise couldn't keep it on. Noise coming from refrigerator unplugged it room 216. You need a major major up date that hasn't been done. Breakfast areas stickey floor cleaning help sitting... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Amanda B, General Manager at Baymont Inn and Suites - Kalamazoo, responded to this review

I would like to apologize for your unpleasant stay. I take all comments and reviews seriously so we can only improve guest hotel experience. Our cleaning staff does take breaks and uses our lobby as a break room, so you probably caught them taking their lunch. We work hard around here to make sure we make people happy, so they... More 

Columbiaville, Michigan, United States
1 review
2 of 5 stars Reviewed 1 week ago

My parents and my family each booked a room at this facility. My parents really need a handicap room, which Baymont stated they had. I asked to make sure the toilet was higher and the shower was accessible, they stated it was. The bathroom in their room had a hand bar by the toilet, however the shower did not. My... More 

Was this review helpful? Yes
Amanda B, General Manager at Baymont Inn and Suites - Kalamazoo, responded to this review

I would like to again apologize for the issues you endured during your stay. I would like to personally apologize if I made it seem that the room above was more important, it wasn't that it was more important but that was where the leak was coming from so we had to get the leak to stop first before it... More 

Columbia City
2 reviews
2 of 5 stars Reviewed 2 weeks ago

We checked in and were given a first floor room. We opened the door and there was a table leg laying in the middle of the bed. A quick scan of the room showed that the desk was missing a leg. We went back to the front desk. The girl was super friendly and apologized and gave us a different... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Amanda B, General Manager at Baymont Inn and Suites - Kalamazoo, responded to this review

I would like to apologize for the inconvenience of your stay. I know those maintenance issues have been taken care of since but you never should have encountered those issues. As far as the breakfast, it seems that is one subject that can never make everyone happy as much as I want to and try. We brought biscuits and gravy... More 

Wisconsin
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel was very nice, clean, quiet and had very comfortable beds. Exactly what you would look for in a hotel. Hotel staff was very nice and the breakfast was good. I would definitely recommend this hotel.

Was this review helpful? Yes
Amanda B, General Manager at Baymont Inn and Suites - Kalamazoo, responded to this review

We are glad you enjoyed your stay at Baymont Inn, Kalamazoo west. Thank you for the kind review! We look forward to providing the same great service in the future! More 

Fort Leonard Wood, Missouri
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Let me start by saying, I had a reduced rate through a third party so I wasn't expecting a lot. It is not a fancy hotel but I was pleasantly surprised. It was clean and quiet; I'd stay there again. The room with a king size bed had a microwave, mini refrigerator, large TV, desk, lounge chair, hair dryer, coffee... More 

Was this review helpful? Yes
Amanda B, General Manager at Baymont Inn and Suites - Kalamazoo, responded to this review

Thank you for taking your time to let us know about your stay with us! We are glad that you enjoyed your time at Baymont Inn. I am not sure why the windows would have been left open but I have addressed this issue with housekeeping. Leaving windows open is not a standard practice so I am baffled by it... More 

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Additional Information about Baymont Inn and Suites - Kalamazoo

Address: 2203 South 11th, Kalamazoo, MI 49009
Phone Number:
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn and Suites - Kalamazoo 2*
Number of rooms: 90
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Also Known As:
Baymont Inn And Suites - Kalamazoo Hotel Kalamazoo
Baymont Inn Kalamazoo
Kalamazoo Baymont Inn
Hotel Style:
#3 Best Value Hotel in Kalamazoo

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