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Baymont Inn and Suites - Kalamazoo

2.0 of 5
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2203 South 11th, Kalamazoo, MI 49009
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Baymont Inn and Suites - Kalamazoo
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Ranked #17 of 32 Hotels in Kalamazoo
A recent review
5 of 5 stars reviewed 2 days ago
Pat D Fremont, Michigan
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406 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Fremont, Michigan
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a group of 6 couples that were on a bike trip. We stayed 3 nights. The hotel offers double suites with two bedrooms and two bath rooms with a living room and kitchen in between. We got 3 of these rooms. It is also great for families. The hotel provides a wonderful hot breakfast with fruit, waffles, cereal,... More 

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Travelers are raving about these Kalamazoo hotels

Kalamazoo, Michigan
1 of 5 stars Reviewed 4 days ago NEW

I made a reservation for a co-worker who was coming to assist in my office. The person who made my reservation was polite and helpful. When I called back about the extensive amount of identification being requested I spoke to Connie who identified herself as a 'regional manager'. She was rude and told me if I didn't like their rules... More 

Review collected in partnership with Baymont Inn & Suites

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Kalamazoo
1 review
4 of 5 stars Reviewed 1 week ago

Great location, staff was friendly, motel clean. Second year in a row we chose this property. Will stay again next year.

Review collected in partnership with Baymont Inn & Suites

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Amanda B, General Manager at Baymont Inn and Suites - Kalamazoo, responded to this review

Dear 224danniec, There is no higher compliment than a returning guest! it is very rewarding to hear from you. We appreciate that you have acknowledge our efforts to provide a clean, comfortable and hospitable experience. Thank you for choosing the Baymont Kalamazoo west. It was a pleasure having you as our guest and we look forward to seeing you on... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a good stop on our trip. Room was very clean and quiet. Staff was friendly. And there was room to get my truck and 20ft trailer in and out. You have to get going earlier if you want breakfast...it closes at 9am. We were pretty relaxed on this trip and almost missed it.

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Amanda B, General Manager at Baymont Inn and Suites - Kalamazoo, responded to this review

Dear Brent H, Thank you for your kind review and highlighting our room cleanliness and excellent service. It is a pleasure having you as one of our valued guest. Our goal is to make our guest happy and comfortable. We look forward to welcoming you back. Sincerely, Hotel Management More 

Berkley
1 review
2 of 5 stars Reviewed 1 week ago

WE HAD TO PLUNGE OUR OWN TOILET! The ditzy desk girl stood in our doorway while my husband, in a suit plunged the toilet because maintenance was not working on the weekend. And didn't want to wait to make sure he could unclog; she asked why she needed to stand there. There were tree trimmers partying with loud music and... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Amanda B, General Manager at Baymont Inn and Suites - Kalamazoo, responded to this review

Dear marblejay, Thank you for taking the time and sharing your impression with us and many other travelers. We are disappointed you have experienced inconveneince during your stay. Proper action has been taken to correct the problems. We look forward to your next visit. We will certainly make sure the mentioned issues will not happen again. Please excuse any inconvenience... More 

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