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Baymont Inn and Suites - Kalamazoo

2.0 of 5
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2203 South 11th, Kalamazoo, MI 49009
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1 room 1 adult
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Baymont Inn and Suites - Kalamazoo
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461 Reviews from our TripAdvisor Community

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Covington, Kentucky
Level Contributor
90 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed there a couple years ago when it was okay. Now it is showing signs of extreme where. Only problem in the room was the door security guard was cracked. In the public area half of both the first and second floors were blocked off and industrial drying devices were dealing with some type of leak. The free breakfast was... More 

Helpful?
Thank SteveHereNow
Crystal W, General Manager at Baymont Inn and Suites - Kalamazoo, responded to this review

Dear SteveHereNow, Thank you for sharing your experience regarding your stay. We are dedicated to providing our guest great service and facility. We apologize you experienced problems during your stay. If there is something that needs our attention pls bring it to our manager on duty immediately and we promise to make it right for you. We take pride in... More 

Galesburg, Illinois
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed December 4, 2015

We have stayed here for several years now on the way to visit relatives. It's an OK hotel and it's nice to know what to expect. However, this last stay was quite a surprise. The pet fee, which was $15 last time, is now $50 per pet! That's much higher than any other "pet-friendly" hotel we have stayed at -... More 

Helpful?
Thank starlinggirl
Crystal W, General Manager at Baymont Inn and Suites - Kalamazoo, responded to this review

Dear starlinggirl, Thank you for your review, we appreciate your loyalty, and for taking the time to let us know how we are doing. I have shared your concerns with the appropriate department. I sincerely regret any inconveneinece this has caused. Our goal is to make your stay a wonderful experience. We look forward to your next stay. More 

Rodney
2 reviews
3 of 5 stars Reviewed November 8, 2015

Average motel in need of major upgrades. Looks great when you walk in the front entrance. Priced high for what you get.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank David C
Crystal W, General Manager at Baymont Inn and Suites - Kalamazoo, responded to this review

Dear David C, Thank you for your review, we appreciate you took the time to provide us your feedback.The staff and management would like to thank you for choosing us for your lodging needs. We look forward to welcoming you back. More 

Chicago, Illinois
1 review
4 of 5 stars Reviewed November 8, 2015

This is the 2nd time I've stayed here. Not a bad place for its value. It could be a little cleaner, decor fixed up (paint spots fixed, etc) but all I need is a place to sleep.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank T2306GRlisak
Crystal W, General Manager at Baymont Inn and Suites - Kalamazoo, responded to this review

Dear T2306GRlisak, Thank you for being our valued guest. We take pride in making our guest happy and, comfortable. We look forward to your next stay. Your review is very much appreciated. More 

White Pigeon, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 5, 2015

I enjoyed the king size bed and sleep well. I was given my wake up call as requested and they keep calling until I answered.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Linda H
Crystal W, General Manager at Baymont Inn and Suites - Kalamazoo, responded to this review

Dear Linda H, Thank you for taking the time to provide us with your review. We are very pleased that you had a wonderful stay. Your comments will be shared to all of our staff. Our goal is to exceed guest satisfaction, thank you for being our valued guest. we look forward to serving you again. More 

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