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All 31 Kalamazoo hotels

Four Points by Sheraton Kalamazoo

3.0 of 5 Hotel   |   3600 E Cork St, Kalamazoo, MI 49001 (Formerly Clarion Hotel)
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79%
Ranked #8 of 31 hotels in Kalamazoo
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed May 28, 2014
live2wine La Crosse, Wisconsin
  • Overview
  • Reviews (73)
  • Photos (63)
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  • Room tips (14)
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73 people have reviewed this hotel

Traveler rating
    34
    24
    8
    5
    2
See reviews for
23
8
1
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
La Crosse, Wisconsin
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2014

I have stayed here several times on business. The hotel can use a little updating, but the quality of their front desk staff makes up for it. Every person I have dealt with has gone out of their way to make sure my stay was as pleasant as possible. I also had an issue with my heat the last time... More

Was this review helpful? Yes
FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hi live2wine, Thank you for taking time to write a review! I’m happy to hear our staff has made our hotel a welcoming place; we love making our guests happy and do indeed try to go out of our way to make every stay perfect. Thanks again, and we look forward to your next visit! Valerie Front Office Supervisor More

Marine City, Michigan
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 28, 2014

The room, pool and other common areas were clean. They must have been doing some work, though because the wall paper was peeling off the walls in the hallways. Staff was very nice. The biggest issue we had was the air conditioner. It was so loud. It sounded like there was a generator in the room every time it came... More

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FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hello smallone712, Thank you for your review. As you mentioned, we are in the process of putting in new carpet. The carpet edging will be installed soon which will greatly improve the appearance of our hallways. Our Make a Green Choice program is very popular with our guests, as you can receive the $5 restaurant voucher or bonus points on... More

Waco, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed May 13, 2014

Stranded by "the big storm" of May 2014 (so far, at least) and flight cancellations, I found this hotel and these people so welcoming and accommodating to this "distressed traveler" that it is a memory of kindness that I will always have. So many innkeepers and their staffs have forgotten that this is the reason for a hotel from the... More

Was this review helpful? Yes
FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hello Julia, Thank you for the kind review! I’m glad your experience at our hotel turned a stressful cancelled flight situation into a positive one. Our Four Comfort beds are a favorite with guests, and our staff strives to provide a great experience for every guest. We’d love to welcome you back next time you’re in town. Thanks again! Valerie More

Salt Lake City, Utah
Top Contributor
269 reviews 269 reviews
78 hotel reviews
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed May 13, 2014

This is a nice Four Points property with clean, modern rooms and good facilities. There is a well equipped workout room as well as indoor pool. The restaurant has good food at reasonable prices. Staff all friendly and helpful. Not much around hotel itself other than a BK and Arbys.

Was this review helpful? Yes
FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hi James, Thank you for the great review! I’m glad you enjoyed our rooms and pool, as well as the restaurant. We’re only about 15 minutes from downtown Kalamazoo; next time you’re in town we can recommend some great restaurants and pubs if you feel like venturing away from the hotel. We hope to see you again soon! Valerie More

Toronto
Senior Contributor
43 reviews 43 reviews
39 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 18, 2014

We stayed for 3 nights in March while attending a function in town. Hotel was easy to find right off highway and convenient to everything in town. Check-in was a breeze (as was check-out) and all staff we met were very friendly and professional. The room was a good size with an extremely comfortable king size bed and all the... More

Was this review helpful? Yes 2
FourPointsKalamazoo, Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hi Kelly, Thanks for the fabulous review! Our hotel is located close to many of the main attractions in town: the Expo Center, Wings Stadium, the Air Zoo, and Bell’s Brewery and all the features of the downtown area. We do have a complimentary shuttle to and from the Kalamazoo airport. I’m glad you left with a smile. Thank you... More

Sturgis, Michigan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 6, 2014

I have stayed in motels all over the USA and also in Riga, Latvia. This is by far one of the most enjoyable experiences I have had. Great condition and beautiful and the bed was absolutely so comfortable - I felt like taking it home with me. People very friendly and helpful and everything was just great. Will absolutely return... More

Was this review helpful? Yes 2
FourPointsKalamazoo, Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hi bdebord22, Thank you so much for the glowing review! Our Four Comfort Beds are a favorite with many travelers. I will let our staff know about your kind comments. We hope you can visit again soon! Valerie Front Desk Supervisor More

Rapid City, South Dakota
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed January 19, 2014

My young son and I were stranded here in Kalamazoo for a night after our flight was cancelled. There was a huge blizzard but the poor staff who had to come to work in it treated us so well. There is a convenient airport shuttle. Nice warm pool which we enjoyed while watching the snow pile up outside. The staff... More

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FourPointsKalamazoo, Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hello Jamey, I’m so glad you enjoyed your stay with us, albeit unplanned. I hope you can come back and enjoy our hotel and restaurant without being snowed in. Thank you for the wonderful review! Valerie Front Desk Supervisor More

Kalamazoo, Michigan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 27, 2013 via mobile

We decided to take a 20 minute trip to Kalamazoo and take the children swimming. We picked The Four Points and had the pool to ourselves. Our room was a double queen, very clean and easy to move in to. We stopped by the Lounge and had FREE barbecue, a Wednesday deal. The Bartender (Nate) was world class, styling and... More

Was this review helpful? Yes 1
FourPointsKalamazoo, Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hi DW, Thank you for your kind words! I will make sure Nate knows about your glowing review. I’m glad you were able to enjoy our Wednesday night Manager’s Reception with complementary barbeque, beer, and wine. You are correct that we do allow dogs under 50 pounds at the hotel. Come back and see us again soon, and bring your... More

Ann Arbor, Michigan
Contributor
20 reviews 20 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 1, 2013

I stayed at the Sheraton Four Points while traveling on business. The important things were there: the staff was friendly, the room was clean, and the bed was comfortable--in fact, it was one of the most comfortable beds I have experienced at this level of hotel. Since many hotels can't even get these things right, I feel I can give... More

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San Diego, California
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 25, 2013

Hotel is right off I-94 and easy to get to. The lobby has been re-done so it's bright and welcoming. The staff was very friendly and helpful. The workout room is about what you would expect from a hotel... 2 treadmills, 2 ellipticals, 1 stationary bike, 1 recumbent bike, a Roman chair, a rack of free weights, a couple of... More

Was this review helpful? Yes
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Additional Information about Four Points by Sheraton Kalamazoo

Address: 3600 E Cork St, Kalamazoo, MI 49001 (Formerly Clarion Hotel)
Phone Number:
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Kalamazoo 3*
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Also Known As:
Clarion Hotel Kalamazoo
Kalamazoo Clarion
Clarion Kalamazoo

63 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#8 Business Hotel in Kalamazoo
Hotel Class
Official Description (provided by the hotel)
The recently renovated Four Points by Sheraton Kalamazoo offers spacious guest rooms conveniently located near Western Michigan University, Wings Stadium, the Bittersweet Ski Area, and the airport. ... more   less 
Number of rooms
149

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