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Four Points by Sheraton Kalamazoo

3.0 of 5 3600 E Cork St, Kalamazoo, MI 49001 (Formerly Clarion Hotel)
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Certificate of Excellence 2014
Four Points by Sheraton Kalamazoo
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Four Points by Sheraton Kalamazoo
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84 reviews from our community

Traveler rating
    38
    28
    11
    5
    2
See reviews for
26
10
1
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Minnesota
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 2 nights here while arranging for the funeral of my sister - in - law. They were wonderful. Fantastic beds. Nice pool. No fridge in the room but they stored our stuff in their walk - in. Quiet. The freely restocked our coffee and water and had a shuttle from the airport. Desk staff wonderful. We had slept... More

Was this review helpful? Yes 1
FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hello PegasusGM, Thank you for the great review! I am sorry to hear about the reason for your visit; I am glad we were able to make it a comfortable stay for you. Thank you again, and I hope you will visit us again in the future for a happier occasion. Valerie Front Desk Supervisor More

Parma, Ohio
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

We were very happy with our stay. The room was very clean and comfortable. The staff at the front desk were very helpful. The food and service at the restaurant were good. The bed was a pleasure to sleep in -- until the air conditioning turned off during the night. Is it run by a motion sensor. Made sleeping very... More

Was this review helpful? Yes
FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hi Carole, Thank you for your review! We love hearing that our rooms, restaurant, and service were excellent. In an effort to be more green, we do have a motion sensor system for our in room heating and cooling; we are looking into ways to improve the system so the system will not turn off overnight. Thank you again for... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel has had such a makeover that it feels brand new. The staff was friendly, the rooms are great. The HVAC works very well & is quiet. The food in the Resturant was very good. I have avoided Sheraton properties for years but I won't any more. One of the best values this year in my 200+ hotel nights.

Was this review helpful? Yes
FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hello Carrsdad, Thank you for the great review! I’m glad you enjoyed our updated rooms as well as Potter’s restaurant. I will pass on your kind comments to our staff. I hope we’ll see you again soon! Valerie Front Desk Supervisor More

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 10, 2014

We stayed here in a jacuzzi room. The hotel is clean and well decorated. The bar/restaurant had a nice variety of bar food as well as offering pasta and steak. Service was good there. Our room was quiet and the location was convenient. The issues we had were the smell of cigarette smoke entering our non smoking room through the... More

Was this review helpful? Yes
FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hello Kkrm, Thank you for the review! I apologize that your room smelled like smoke; all of our rooms are non smoking, and we do charge those who smoke in the rooms, so I’m sorry to hear you experienced this. Maintenance has already repaired the bed in the room, as well as the switch for the whirlpool. I’m glad you... More

Chicago
Top Contributor
170 reviews 170 reviews
71 hotel reviews
148 helpful votes 148 helpful votes
3 of 5 stars Reviewed August 26, 2014

This hotel really deserves a 3.5, but TA doesn't allow half points, so i gave it a 3...... We stayed for the night with our 2 small boys on our way home from Ontario, Canada.... It's above average for a standard-issue Interstate hotel---better than Super 8 or Comfort Inn, but nothing spectacular.... They only had a king room available, but... More

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FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hello StrangeTripper, Thank you for the review! I’m happy to hear you enjoyed your room and our amenities. Our breakfast buffet is a favorite among guests. We feature a wide array of items, including homemade granola, fresh waffles with a toppings bar, bacon, eggs, sausage, breakfast potatoes, fresh fruit, and more. All of our items are made in-house or purchased... More

Central Coast, California
Top Contributor
62 reviews 62 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 17, 2014

Our recent five-day stay was because of attending a car show in the area so the hotel was full of people attending the same event and the parking lot full of vintage cars. It probably isn't always like that. Even so, our experience with the staff was excellent as they worked to meet our needs both at the front desk... More

Was this review helpful? Yes 1
FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hello RetroFan, Thank you for the great review! Our staff all works hard to ensure that things run smoothly during busy events like car shows, and I’m glad we were able to provide you top notch service. Our breakfast buffet is popular with our guests, especially the excellent selection of fresh fruit, homemade granola, and other options. We have completely... More

MEDINA
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 11, 2014

Great facility with roomy rooms! Comfy pillows and a nice bath with all the amenitites needed. Beautiful pool area although I didn't use it Good breakfast and very clean with many choices, not just doughnuts!. Highly recommended!

Was this review helpful? Yes
FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hello Colleen, Thank you for the fabulous review! Our Four Comfort beds are some of the best in the business. Our extensive breakfast buffet is also very popular with our guests and as you mentioned offers a wide variety of choices, including homemade granola and a waffle bar. We hope you’ll visit again soon and try out the pool for... More

Senior Reviewer
6 reviews 6 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 8, 2014

My wife and I stayed here enroute to Chicago. The staff at this hotel was some of the most accommodating friendly, thoughtful people we have ever had the pleasure of dealing with! The front desk supervisor 'Valerie' was so awesome and very knowledgeable about Michigan. She went above and beyond to make our stay comfortable. The "swan" in the dining... More

Was this review helpful? Yes
FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hello Jeff, Thank you for the very kind review! I remember you well, and enjoyed talking with you both about your travels. I will make sure to pass on your comments to our management team. Thank you again so much, and we all look forward to your next visit to Kalamazoo! Valerie Front Office Supervisor More

windsor
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 5, 2014

Stayed one night. Hotel was just ok, breakfast (not included) was good. Swimming pool and exercise room was good. Staff was friendly and helpful. I would look around to other places to see how hotels measured up knowing we could fall back on this hotel if nothing panned out.

Was this review helpful? Yes
FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hello capm, Thank you for the review! I’m happy to hear that our staff was helpful and that you enjoyed our amenities, including our fabulous breakfast buffet. Next time you stay with us, let us know what we can do to take your stay from OK to great. Thank you again! More

La Crosse, Wisconsin
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2014

I have stayed here several times on business. The hotel can use a little updating, but the quality of their front desk staff makes up for it. Every person I have dealt with has gone out of their way to make sure my stay was as pleasant as possible. I also had an issue with my heat the last time... More

Was this review helpful? Yes
FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hi live2wine, Thank you for taking time to write a review! I’m happy to hear our staff has made our hotel a welcoming place; we love making our guests happy and do indeed try to go out of our way to make every stay perfect. Thanks again, and we look forward to your next visit! Valerie Front Office Supervisor More

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Additional Information about Four Points by Sheraton Kalamazoo

Address: 3600 E Cork St, Kalamazoo, MI 49001 (Formerly Clarion Hotel)
Phone Number:
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Kalamazoo 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Clarion Hotel Kalamazoo
Kalamazoo Clarion
Clarion Kalamazoo

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