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All 31 Kalamazoo hotels

Four Points by Sheraton Kalamazoo

3.0 of 5 Hotel   |   3600 E Cork St, Kalamazoo, MI 49001 (Formerly Clarion Hotel)
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78%
Ranked #10 of 31 Hotels in Kalamazoo
Certificate of Excellence 2014
A recent review
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80 reviews from our community

Traveler rating
    36
    27
    10
    5
    2
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25
9
1
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We stayed here in a jacuzzi room. The hotel is clean and well decorated. The bar/restaurant had a nice variety of bar food as well as offering pasta and steak. Service was good there. Our room was quiet and the location was convenient. The issues we had were the smell of cigarette smoke entering our non smoking room through the... More

Was this review helpful? Yes
FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hello Kkrm, Thank you for the review! I apologize that your room smelled like smoke; all of our rooms are non smoking, and we do charge those who smoke in the rooms, so I’m sorry to hear you experienced this. Maintenance has already repaired the bed in the room, as well as the switch for the whirlpool. I’m glad you... More

Chicago
Top Contributor
170 reviews 170 reviews
71 hotel reviews
147 helpful votes 147 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel really deserves a 3.5, but TA doesn't allow half points, so i gave it a 3...... We stayed for the night with our 2 small boys on our way home from Ontario, Canada.... It's above average for a standard-issue Interstate hotel---better than Super 8 or Comfort Inn, but nothing spectacular.... They only had a king room available, but... More

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FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hello StrangeTripper, Thank you for the review! I’m happy to hear you enjoyed your room and our amenities. Our breakfast buffet is a favorite among guests. We feature a wide array of items, including homemade granola, fresh waffles with a toppings bar, bacon, eggs, sausage, breakfast potatoes, fresh fruit, and more. All of our items are made in-house or purchased... More

Central Coast, California
Top Contributor
61 reviews 61 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our recent five-day stay was because of attending a car show in the area so the hotel was full of people attending the same event and the parking lot full of vintage cars. It probably isn't always like that. Even so, our experience with the staff was excellent as they worked to meet our needs both at the front desk... More

Was this review helpful? Yes 1
FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hello RetroFan, Thank you for the great review! Our staff all works hard to ensure that things run smoothly during busy events like car shows, and I’m glad we were able to provide you top notch service. Our breakfast buffet is popular with our guests, especially the excellent selection of fresh fruit, homemade granola, and other options. We have completely... More

MEDINA
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 11, 2014

Great facility with roomy rooms! Comfy pillows and a nice bath with all the amenitites needed. Beautiful pool area although I didn't use it Good breakfast and very clean with many choices, not just doughnuts!. Highly recommended!

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FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hello Colleen, Thank you for the fabulous review! Our Four Comfort beds are some of the best in the business. Our extensive breakfast buffet is also very popular with our guests and as you mentioned offers a wide variety of choices, including homemade granola and a waffle bar. We hope you’ll visit again soon and try out the pool for... More

Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 8, 2014

My wife and I stayed here enroute to Chicago. The staff at this hotel was some of the most accommodating friendly, thoughtful people we have ever had the pleasure of dealing with! The front desk supervisor 'Valerie' was so awesome and very knowledgeable about Michigan. She went above and beyond to make our stay comfortable. The "swan" in the dining... More

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FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hello Jeff, Thank you for the very kind review! I remember you well, and enjoyed talking with you both about your travels. I will make sure to pass on your comments to our management team. Thank you again so much, and we all look forward to your next visit to Kalamazoo! Valerie Front Office Supervisor More

windsor
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 5, 2014

Stayed one night. Hotel was just ok, breakfast (not included) was good. Swimming pool and exercise room was good. Staff was friendly and helpful. I would look around to other places to see how hotels measured up knowing we could fall back on this hotel if nothing panned out.

Was this review helpful? Yes
FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hello capm, Thank you for the review! I’m happy to hear that our staff was helpful and that you enjoyed our amenities, including our fabulous breakfast buffet. Next time you stay with us, let us know what we can do to take your stay from OK to great. Thank you again! More

La Crosse, Wisconsin
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2014

I have stayed here several times on business. The hotel can use a little updating, but the quality of their front desk staff makes up for it. Every person I have dealt with has gone out of their way to make sure my stay was as pleasant as possible. I also had an issue with my heat the last time... More

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FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hi live2wine, Thank you for taking time to write a review! I’m happy to hear our staff has made our hotel a welcoming place; we love making our guests happy and do indeed try to go out of our way to make every stay perfect. Thanks again, and we look forward to your next visit! Valerie Front Office Supervisor More

Marine City, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 28, 2014

The room, pool and other common areas were clean. They must have been doing some work, though because the wall paper was peeling off the walls in the hallways. Staff was very nice. The biggest issue we had was the air conditioner. It was so loud. It sounded like there was a generator in the room every time it came... More

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FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hello smallone712, Thank you for your review. As you mentioned, we are in the process of putting in new carpet. The carpet edging will be installed soon which will greatly improve the appearance of our hallways. Our Make a Green Choice program is very popular with our guests, as you can receive the $5 restaurant voucher or bonus points on... More

Waco, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed May 13, 2014

Stranded by "the big storm" of May 2014 (so far, at least) and flight cancellations, I found this hotel and these people so welcoming and accommodating to this "distressed traveler" that it is a memory of kindness that I will always have. So many innkeepers and their staffs have forgotten that this is the reason for a hotel from the... More

Was this review helpful? Yes
FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hello Julia, Thank you for the kind review! I’m glad your experience at our hotel turned a stressful cancelled flight situation into a positive one. Our Four Comfort beds are a favorite with guests, and our staff strives to provide a great experience for every guest. We’d love to welcome you back next time you’re in town. Thanks again! Valerie More

Salt Lake City, Utah
Top Contributor
291 reviews 291 reviews
82 hotel reviews
158 helpful votes 158 helpful votes
4 of 5 stars Reviewed May 13, 2014

This is a nice Four Points property with clean, modern rooms and good facilities. There is a well equipped workout room as well as indoor pool. The restaurant has good food at reasonable prices. Staff all friendly and helpful. Not much around hotel itself other than a BK and Arbys.

Was this review helpful? Yes
FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hi James, Thank you for the great review! I’m glad you enjoyed our rooms and pool, as well as the restaurant. We’re only about 15 minutes from downtown Kalamazoo; next time you’re in town we can recommend some great restaurants and pubs if you feel like venturing away from the hotel. We hope to see you again soon! Valerie More

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Additional Information about Four Points by Sheraton Kalamazoo

Address: 3600 E Cork St, Kalamazoo, MI 49001 (Formerly Clarion Hotel)
Phone Number:
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Kalamazoo 3*
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Also Known As:
Clarion Hotel Kalamazoo
Kalamazoo Clarion
Clarion Kalamazoo

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