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Four Points by Sheraton Kalamazoo

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3600 E Cork St, Kalamazoo, MI 49001 (Formerly Clarion Hotel)
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Four Points by Sheraton Kalamazoo
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Four Points by Sheraton Kalamazoo
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97 reviews from our community

Traveler rating
    43
    36
    11
    5
    2
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29
11
2
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto
Senior Contributor
46 reviews 46 reviews
39 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here in March 2014 and have returned again this March 2015. Once again this hotel has given us top value for our money. The staff were all not only professional but also genuinely friendly. The room was large with the lovely Sheraton comfy beds. There was a safe, microwave, free wifi, free bottled water and a fridge. The attached... More 

Was this review helpful? Yes
FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hello Kelly_3399, Thank you so much for the great review! We’re glad you could join us again this year for your event. We look forward to your next visit! Valerie Front Desk Supervisor More 

Salem, Virginia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 16, 2015

I'll start off by saying that the bed in my room was one of the most comfortable hotel beds I've slept in. I don't know if I got lucky or if they're all like that but it was nice. The hotel was clean and comfortable. Porters restaurant which is on property was not too shabby. It was nice to have... More 

Was this review helpful? Yes
FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hello Krista, Thank you for your review! Our Four Comfort beds are some of the best hotel beds around; I’m glad the room overall was comfortable and clean for you. I apologize that we were not able to meet all of your requests. We have six floors in the hotel; however, the 5th and 6th floors are only our business... More 

travelpiot65
Top Contributor
86 reviews 86 reviews
44 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 15, 2015

Our company has been using this hotel for many years. I must say that the renovation has really perked up this establishment. The rooms are very nicely appointed. The lobby and the computer area are excellent as well as the pool and workout facility. A very nice place to stay if you are in Kalamazoo.

Was this review helpful? Yes
FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hello travelpilot, Thank you for the great review! We’re glad you’ve been able to see our improvements as they’ve happened. We look forward to your next stay! Valerie Front Desk Supervisor More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 5, 2015

I come back to the Kalamazoo area a couple times a year and have stayed at quite a few hotels. This one is by far my favorite. Reason #1 is the comfort of the room -- the bed is the most comfortable I've ever slept in. If I won the lottery tomorrow I would buy one more myself. And, the... More 

Was this review helpful? Yes 1
FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hello Kayleigh, Thank you so much for the great review! Our Four Comfort beds are a favorite with our guests; I hope someday you can own one for yourself! Thank you also for your kind compliments regarding our staff, as well as our extensive fitness center. We hope you’ll come visit us again soon! Valerie Front Desk Supervisor More 

Lansing, Michigan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 26, 2014

The staff at this hotel are wonderful. While it is a low-end SPG property, it is clean, convenient, and a great place to stay. It is an old building that has been remodeled, there are now suites to be upgraded to, but the regular rooms are acceptable. Pick the breakfast over the points, they really try hard to make it... More 

Was this review helpful? Yes 2
FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hello gfmsugrad, Thank you for the review! I appreciate your kind comments regarding our staff, breakfast, and our hotel. It is true we are an older property, but with all the renovations we’ve had you can hardly tell! Although we do not have any suites in the hotel, we do have business king rooms, which feature a fridge and microwave,... More 

Waconia, Minnesota
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 15, 2014

This is an older building that has been renovated. The rooms are nice. There can be a bit of walking inside the building as it's an older design. It is in a very convenient location right of of 94. There are also nearby restaurants and it's not too far from Kalamazoo airport.

Was this review helpful? Yes
FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hi Andrew, Thank you for the review! As you mentioned, we are very conveniently located just off I-94 and only minutes from downtown Kalamazoo and shopping areas, as well as Kalamazoo airport. We do have some long hallways; having an elevator on either end of the building helps, and please feel free to request a room closer to the lobby... More 

Linden, Michigan
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 2, 2014 via mobile

This was a great place to stay! Very clean room, VERY comfortable bed and pillows, and we even used the workout room for a quick workout during our stay. It's a short drive to restaurants and pubs downtown, and around a 25 minute drive to the casino! We would definitely stay here again!

Was this review helpful? Yes
FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hi Barry, Thank you for the great review! Our guests love our Four Comfort beds. I’m glad you enjoyed your stay and we look forward to seeing you the next time you’re in town! Valerie Front Desk Supervisor More 

Senior Contributor
30 reviews 30 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 2, 2014

I stayed at this hotel numerous times in October for work and it was consistently nice and the staff was friendly each and every visit. This hotel has an excellent breakfast buffet, it's an extra charge but I highly recommend it. There are numerous fast food restaurants nearby and the rooms are clean, updated, and modern.

Was this review helpful? Yes 1
FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hello LonePalm, Thank you for the review! I’m happy to hear you enjoyed the rooms as well as the breakfast, and that our staff was friendly. We hope to see you the next time you’re in Kalamazoo! Valerie Front Desk Supervisor More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 29, 2014 via mobile

We stayed one night & it was a very clean and comfortable night. I'm always inspecting any hotel I stay at & I really couldn't complain about this at all ! Extremely clean and friendly staff. We ordered room service and although a bit pricey, the lady was a sweetheart and food came in a timely manner. Again, I hate... More 

Was this review helpful? Yes 2
FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hello Dominique, Thank you so much for your wonderful review! I’m happy that our rooms and our staff lived up to your expectations. I hope you will visit us again the next time you’re in town! Valerie Front Desk Supervisor More 

Evanston, Illinois
Contributor
13 reviews 13 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 17, 2014

I stayed there after a football game on Saturday night. The lobby and common areas were nice and the room was fine, although the shower was not great. My only issue is that I had specifically called to request that the room be de-feathered (i.e., remove all down pillows and comforters) prior to my arrival. That was not done, and... More 

Was this review helpful? Yes
FourPointsKalamazoo, Front Office Manager at Four Points by Sheraton Kalamazoo, responded to this review

Hello kafka187, Thank you for your review! I apologize that the feather items were not removed prior to your arrival. We do our best to meet all requests and unfortunately these are not always communicated to us at the front desk. Next time you stay with us, please contact the hotel directly to confirm that your preferences have been met.... More 

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