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All 31 Kalamazoo hotels

Quality Inn Kalamazoo

2.0 of 5 Hotel   |   3820 Sprinkle Rd, Kalamazoo, MI 49001
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Quality Inn Kalamazoo
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Ranked #23 of 31 hotels in Kalamazoo
A recent review
4 of 5 stars Reviewed November 24, 2013
Tiggertoyoutoo Jackson Michigan
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25 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Quepos, Costa Rica
17 reviews 17 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 23, 2014 via mobile

We arrived at 4:00 to see a packed lobby of other guests waiting with their luggage. We were told that they were behind and were still getting our room ready. We waited in the breakfast area for 20 minutes. The staff was friendly and apologetic. We finally got to our room and they said the only thing missing was our... More

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Clawson, Michigan
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 16, 2014

The room was not clean. The towels were dingy with stains, the bed had red and yellow stains. The covers smelled really bad. The workout room had broken equipment. The lobby was very dirty. The staff was very unprofessional and offered kleenex in place of toilet tissue. They were very disrespectful when complaints were made about hotel.

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Hemant J, Manager at Quality Inn Kalamazoo, responded to this review

Hello, Thank you again for responding to our online survey. We have already recorded your first response survey comments and this seems to be a duplicate with changes. Thank You, Quality Inn More

Jackson Michigan
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 24, 2013

Computers were down and it took a long time to get checked in. The attendant was honest about it and kept us talking so we were not bored or feeling ignored. Things like this happen. We smelled smoke in the hall way by one of the rooms. It is non smoking hotel. Room was very nice and clean. Only issue... More

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Denver, CO
Top Contributor
87 reviews 87 reviews
18 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed September 3, 2013

We came back to Kalamazoo and wanted something a bit better than the Econo Lodge, where we stayed previously. I arrived very, very late (2 am) with my young child and the person that checked me in was sort of rude, but did check me in quickly, which was nice. I had other family that arrived ahead of me, so... More

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Top Contributor
58 reviews 58 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed August 6, 2013

Hotel is in a good/convenient location. It was much easier to walk next door to McDonald's that to try to eat at the hotel's breakfast bar. Too many people in a really small area. Room was clean with the exception of pillowcases and sheets that were yellow from being used a few too many times. Lobby could have been a... More

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St. Clair Shores, Michigan, United States
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 29, 2013

While the interior lobby needs some updating and or renovating, I found that the rooms were clean and crisp. The grounds were landscaped well, the pool was clean and warm and well stocked with towels. What really made this stay was the staff. Every single person who worked there was more than helpful and very friendly. It is conveniently located... More

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Senior Contributor
43 reviews 43 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed July 1, 2013

There is a reason that the property is "aggressively" priced, it is worn. However, I liked this property as it is easy off/on of the interstate (94) but located far enough away from 94 so that highway noise isn't a problem. Property is a bit dreary/worn but room was fresh enough & bed was crisp/clean. AC unit was a bit... More

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Hemant J, Manager at Quality Inn Kalamazoo, responded to this review

As it is listed on every website, we offer a complimentary CONTINENTAL breakfast. This means that we do not have an on-site chef or food preparer. Our food is brought in from an outside food service. We do however offer more of a variety than most do on their continental breakfast, which is mostly danish and coffee. Being so close... More

Swartz Creek, Michigan, United States
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 24, 2013

We stayed there this past weekend for 2 nights for a wrestling tournament in Battle Creek. The whole hotel was full of little youth wrestlers with lots of energy. We were with a big group also. We picked this hotel because it had a pool and something for the kids to do. Well, the pool was way over chorinated...it was... More

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Hemant J, Manager at Quality Inn Kalamazoo, responded to this review

The pool is monitored both on property and off for water cleanliness and as more substances are added, such as lotion, moisturizers, hair spray, colognes, nail polish, etc. The more chlorine that is added to the water to maintain clean water, being a public pool. There is a water rinser just inside pool entrance that most people do not use... More

North Ridgeville, Ohio, United States
1 review
2 of 5 stars Reviewed January 26, 2013

We just stayed at this hotel this weekend with a large group. First off, the price was no value for this type of hotel. I had always heard the price for a group rate is cheaper than the regular rate. Not in this place. The poor desk help was by himself handling all the check ins, shoveling of snow, pool... More

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Hemant J, Manager at Quality Inn Kalamazoo, responded to this review

When we get inquiries for group rates, we look at if this group is commissionable or give rebates, (which usually equals $20.00 per room per night), # ppl in rooms, nights, etc. to determine rates, which is usually $10-$15 off regular rates per room BEFORE considering the commissions and rebates. Also, the rules as applied are to try to ensure... More

3 reviews 3 reviews
3 of 5 stars Reviewed October 20, 2012

This place looks like it hasn't been renovated since the 80s. I was here for the state tennis tournament and this hotel didn't contribute to the experience. The pool, although we didn't use it for this very reason, looked grimy. Who knows what else is nasty? The breakfast room, for sure. A mouse was found running around in there one... More

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Hemant J, Manager at Quality Inn Kalamazoo, responded to this review

It is regreatable about the mouse situation. What happens is we have side entrance doors that guests always leave ajar with stones or such instead of using their room keys which allows bugs and critters to come in. Yes, for atleast $210 a night, the Radisson is located within a short distance. There all of their doors are equipped with... More

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Additional Information about Quality Inn Kalamazoo

Also Known As:
Kalamazoo Quality Inn
Address: 3820 Sprinkle Rd, Kalamazoo, MI 49001
Phone Number:
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 31 hotels in Kalamazoo
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Kalamazoo 2*
Official Description (provided by the hotel):
Indoor heated pool,complimentary breakfast,fitness room,wireless internet. ... more   less 
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