We just stayed at this hotel this weekend with a large group. First off, the price was no value for this type of hotel. I had always heard the price for a group rate is cheaper than the regular rate. Not in this place. The poor desk help was by himself handling all the check ins, shoveling of snow, pool... More

I was in Kalamazoo on business checked into this hotel, because it was close to the meeting I was attending. First impression was two males in the parking lot smoking a joint nice, the hotel smelled like animals. The hallways and stairway, I hoped when I got to my room it didn't smell too. The hotel is very run down.... More

This place looks like it hasn't been renovated since the 80s. I was here for the state tennis tournament and this hotel didn't contribute to the experience. The pool, although we didn't use it for this very reason, looked grimy. Who knows what else is nasty? The breakfast room, for sure. A mouse was found running around in there one... More

I stayed here on business. I had checked TripAdvisor first for reviews and noticed a lot of complaints about the smell of smoke. When I checked in, I advised the pleasant clerk that I don't like the smell of smoke. He gave me a room that was freshly painted with brand new carpet, drapes and bedding. My room was clean... More

Negative: Rude agent at the front desk, he wasn't helpful when I asked for restaurants, he mumbled and it was like you were putting him out. No hot water for morning shower and the bathroom was dirty. The pool is outdated and dirty with rusty doors. The hotel was the only one available and was expensive for what you get.... More

We were very happy that the hotel was easy to find and the air conditioner worked well after a hot days running! The service was friendly, the room was a nice size, and everything was clean and modern feeling. I would definitely highly recommend staying here!

I just read the review from the person that was charged for smoking when it was someone else on their floor.SAME THING HAPPENED TO US IN JANUARY! I, too, disputed the charge, and Cusotmer service would not remove the charge. Jacuzzi tub was grimy, and i found mold in the coffee urn in the room. When i mentioned the coffee... More

If you smell smoking make sure you report it or you will end up being the persons charged. I looked at my bank statement and was charged an extra 150 dollars. During my stay I could smell smoking on our floor and nearby the whole time. I ended up getting charged for it and had to call their customer service.... More

A fairly good place to stay. I’ve stayed there several times over the past few years. Rooms look nice, beds are comfortable, breakfast is okay. They have an indoor pool, which may be why the whole place smells like chlorine. They add $2.50/day to your bill to pay for the “free” breakfast, although if you ask nicely they may take... More