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Quality Inn Kalamazoo

2.0 of 5
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3820 Sprinkle Rd, Kalamazoo, MI 49001
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Quality Inn Kalamazoo
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Ranked #20 of 32 Hotels in Kalamazoo
A recent review
3 of 5 stars Reviewed March 19, 2015
Shollyman USA
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35 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
2 of 5 stars Reviewed 1 week ago NEW

I am from Ontario Canada. Quality Inn was everything I needed for my trip. I came late friday, and by saturday I learned everyone just took american money, and no where could I exchange my Canadian money. Canadian debit cards also don't work in the US. I had no way to pay for gas or food. I know its not... More 

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Senior Contributor
27 reviews 27 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 19, 2015

If you're just going to sleep ! ! !! why plan for fancy digs. Comfort Inn, Quality Inn, etc. 5 different names) are clean enough, prolly a bit noisey but most come with the smell of "fresh" curry powered rice/beans etc, being cooked and a family from the far east... nice enough, but every relative they have works there! If... More 

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Wayland, Massachusetts
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed February 17, 2015

We were attending a week long tournament at Wings Stadium, so the location was ideal. But the hotel is really starting to fall apart. Our toilet had a replacement round seat on an oval toilet, cigaret burns on the tub, and there was a plastic tarp protecting the pool from not sure what, and drafts from the brutal cold outside.... More 

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Royal Oak, Michigan
Top Contributor
75 reviews 75 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed December 9, 2014

This older hotel is conveniently located right off I-94 & is next door to Wings Stadium, where I was going for business. The room was clean, the king bed comfortable, & there was a mini frig and microwave in room. The shower & hot water was problematic. You had to adjust the knob on the shower very carefully to get... More 

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Huntsville, Alabama
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 4, 2014

Very clean, nice and convenient hotel. Kerry, the daytime clerk, was the BEST. She made us feel "at home" in a strange city and gave invaluable information about restaurants nearby. She made us feel like we were her best friends! Our first time staying at a Quality Inn and have no complaints. Would most definitely stay there again and recommend... More 

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Senior Contributor
30 reviews 30 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 11, 2014

Location is near the freeway (94) and near restaurants. Rooms are a bit outdated but clean and quiet. Staff is very helpful and meet the needs of customers....special requests, help with directions and ideas for delivered food. Would stay again if in the area.

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Niagara Falls, Canada
Top Contributor
65 reviews 65 reviews
49 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed August 11, 2014

I stay and rate about 25 hotels a year. This hotel is an 'B'- clean, nice front desk people. Close to the highway for convenience. No hot tub - good. Good breakfast. We have stayed here twice and have it on my list of good picks in Kalamazoo.

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Fort Wayne, Indiana
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 25, 2014

My husband booked us a room at this Quality Inn because it was so close to the Kalamazoo Airport where he was attending a pilot instructor refresher course. The hotel was very clean and the fellow at the front desk was very nice. Our room on the third floor was very clean and the beds were extremely comfortable as well... More 

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De Soto, Missouri
Top Contributor
61 reviews 61 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 24, 2014 via mobile

I am surprised by the previous reviews. The room was clean. The staff was friendly and helpful. Very convenient location. The kids enjoyed the pool, which was nice and clean. Breakfast was average. I would stay here again.

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2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 14, 2014 via mobile

We were travelling from Illinois and decided to book this hotel online for a nice rest before heading back home.Well needless to say we were there a whole 2 hours before we had to check out because the hotel was not only not clean but also in the adjoining room the couple were fighting like cats and dogs. They were... More 

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Hemant J, Manager at Quality Inn Kalamazoo, responded to this review

We are sorry to hear of your experience during your stay here at the Quality Inn. We cannot screen guests as to their background, moods, etc. We can only rely on their having respect for other guests and cannot do anything unless a guest calls and makes a complaint. We have a no tolerance noise/disturbance complaint policy which is stated... More 

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