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All 31 Kalamazoo hotels

Residence Inn Kalamazoo East

3.0 of 5 Hotel   |   1500 E Kilgore Road, Kalamazoo, MI 49001
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Residence Inn Kalamazoo East
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81%
Ranked #12 of 31 Hotels in Kalamazoo
A recent review
5 of 5 stars reviewed 2 weeks ago
JoAnn E New Ringgold, Pennsylvania
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116 reviews from our community

Traveler rating
    47
    44
    13
    6
    6
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44
18
12
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
New Ringgold, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

Three of my grandchildren, a dear friend and I recently spent a weekend in Kalamazoo. Needing accommodations for 5 people we chose a Residence Inn two bed suite. It allowed my friend to have her own private space when needed. with the sofa bed it allowed me to be in one area. with the grandchildren. Also gave access to two... More

Was this review helpful? Yes
Carrie O, General Manager at Residence Inn Kalamazoo East, responded to this review

JoAnn thank you for a great review. I am so glad you took the time to tell Trip advisor users about your great experience here at Residence Inn Kalamazoo. I hope we do see you again soon and appreciate you staying at our hotel. Thank you! More

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I'm Marriott Platinum Elite, so I stay at a lot of Marriott property's a year. This by far is the oldest most rundown residence inn I have ever stayed in. Marriott should be ashamed to have there name on the front of this place. Walk into the lobby and it smells like mold, all units are like old school apts... More

Was this review helpful? Yes
Carrie O, General Manager at Residence Inn Kalamazoo East, responded to this review

I am sorry your experience at the hotel was not what you expected. I appreciate the great comments about the staff and will share that information with the team. Marriott takes reviews of their hotel very serious and we would love the opportunity to speak with you directly. Please contact me at coberthaler@odysseyhotels.com. I hope you have a great rest... More

Senior Contributor
29 reviews 29 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel for past 6 months and always felt at home with the great customer service as they strive to keep their guests always happy and relaxed. With few exceptions, I always had a pleasant experience in the hotel with the added benefit of basket ball court. Few issues: gym area was small size, need to... More

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Carrie O, General Manager at Residence Inn Kalamazoo East, responded to this review

Good Morning I would like to thank you for the great comments regarding the staff and also take a moment to apologize that you were not aware that we are a Classic Residence Inn that has the apartment like feel rather than a normal hotel experience. Residence Inn Kalamazoo and Marriott takes their feedback very serious and we would love... More

Huntington Woods, Michigan
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 28, 2014

We stayed here for one night on our way home from Chicago. Our minivan had broken down and we needed to wait until the morning for any repair shops to open. So, we headed over thinking we would find a Hampton due to our maps, and found the Residence Inn instead. I explained our situation to Jackie and she was... More

Was this review helpful? Yes 1
Carrie O, General Manager at Residence Inn Kalamazoo East, responded to this review

Thank you for such a great review. I am thankful that Amanda and Jackie were able to make such a unpleasant situation a little more comfortable for you and your family. I hope you can come back again and relax and enjoy all that Kalamazoo has to offer. Give us a call if you want to plan a little mini... More

Richmond, Canada
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed July 27, 2014

Arrived late and was given a nice welcoming "guest of the day" package. The room was nice. Large with a full kitchen, complete with nicer place settings. Unfortunately, there was no wireless internet access in the room. It's amazing how one comes to expect it these days. Tablets and smart phones have real limitations without it.

Was this review helpful? Yes
Carrie O, General Manager at Residence Inn Kalamazoo East, responded to this review

Thank you for taking the time to review the Residence Inn. I understand how frustrating it is to not be able to have access to the internet. We have come to rely on the internet for several reasons and it is a necessity to have now days. I would like to apologize that our internet was down during your stay... More

Kalamazoo, Michigan
1 review
5 of 5 stars Reviewed July 26, 2014

My husband and I have been staying at this hotel several times throughout the summer as our son is playing his summer collegiate baseball season with the Kalamazoo Growlers. From our first check in through our current stay we could not have asked for anything better. The location is excellent, rooms are updated, large and very clean and they have... More

Was this review helpful? Yes
Carrie O, General Manager at Residence Inn Kalamazoo East, responded to this review

Lori Thank you so much for taking the time to write this review. I know the entire staff appreciates the kind words and I will make sure I share them with everyone. We will see you again soon. Have a great day! More

Kalamazoo
2 reviews
5 of 5 stars Reviewed July 21, 2014

Great place! The staff was warm, friendly and helpful. The room was clean and very comfortable. The free breakfast the hotel offered was a great way to start our day. The hotel location was great for us during our stay in Kalamazoo.

Was this review helpful? Yes
Carrie O, General Manager at Residence Inn Kalamazoo East, responded to this review

Thank you for the great comments regarding our staff. We take pride in the service that we provide to our customers and want to make sure everyone is 100% satisfied when they leave our hotel. I am glad you got a chance to enjoy our complimentary hot breakfast buffet. I would love to see you stay with us again. Carrie More

Los Angeles
Top Contributor
51 reviews 51 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 11, 2014

I stayed here in July for one night. The staff was great. The unit was large and had a full kitchen. I loved the full size fridge, I didn't use it but it would be great if I was here with my family. The hotel had dinner provided in the lounge which was nice. We didn't eat there but it... More

Was this review helpful? Yes
Carrie O, General Manager at Residence Inn Kalamazoo East, responded to this review

I love the great comments on the service that you received. I will make sure to share that with the staff. I am glad that you were able to enjoy some of the amenities that we have to offer. Thank you for taking the time to let others know about your experience while you were here and I hope to... More

Neenah, Wisconsin
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 9, 2014

Stayed here for the night with wife and daughter. Room was very big, well maintained and clean. Like the fridge and kitchenette, good sized bathroom. Service seemed quick and friendly with check in and out. We didn't try breakfast, pool and other facilities were nice. I'd stay again if in the area.

Was this review helpful? Yes
Carrie O, General Manager at Residence Inn Kalamazoo East, responded to this review

I am so glad you were able to spend some down time relaxing at the pool. I appreciate the great feedback and would like to say thank you for the time you spent to let others know about our hotel. I hope that you and your family will find time to come back to Kalamazoo soon and hopefully you will... More

Naples, Florida, United States
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 29, 2014

Stayed here for a week. It was in a great location for us... Near family we were visiting and large enough to easily fit the six of us. We had two bedrooms with a pull out couch, two bathrooms and a full kitchen. Free breakfast was great and changed it up so it wasn't exactly the same thing every day.... More

Was this review helpful? Yes
Carrie O, General Manager at Residence Inn Kalamazoo East, responded to this review

Thank you for the great review. I appreciate the time you took to let others know about your experience at Residence Inn. I hope you were able to enjoy your time with family while you were in town. We look forward to seeing your family again. Carrie More

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Additional Information about Residence Inn Kalamazoo East

Address: 1500 E Kilgore Road, Kalamazoo, MI 49001
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Kalamazoo East 3*
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Also Known As:
Residence Inn Kalamazoo East Hotel Kalamazoo
Kalamazoo Residence Inn

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