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All 31 Kalamazoo hotels

Radisson Plaza Hotel at Kalamazoo Center

3.5 of 5 Hotel   |   100 West Michigan Avenue, Kalamazoo, MI 49007
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84%
Ranked #2 of 31 hotels in Kalamazoo
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 4 days ago
Doug H Plainwell, Michigan
  • Overview
  • Reviews (252)
  • Photos (46)
  • Amenities
  • Q&A (1)
  • Room tips (50)
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252 people have reviewed this hotel

Traveler rating
    135
    74
    22
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    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Plainwell, Michigan
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Staying at the raddisson is a great place to stay if you wish to be in Kalamazoo.its location is fantastic! All of the city's restaurants are with in a very easy walk from the hotel.i love the fact I can walk to Arcadia brewery,ouzos,the London Grill,Food Dance,fandango, and many other restaurants...rooms are roomy and neat..I stay here every time I... More

Was this review helpful? Yes
Kalinda W, Concierge at Radisson Plaza Hotel at Kalamazoo Center, responded to this review

Dear DougH, Thanks so much for choosing Radisson Plaza Hotel and for also taking the time to share your experience. I am so glad that you had the opportunity to visit. I am happy to hear that you were impressed with our hotel's cleanliness, room size, and location. We appreciate having you as a guest and are pleased that your... More

Rochester,NY
Reviewer
4 reviews 4 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel on business for 5 days and the stay was disappointing. Sloppy service and communication problems were common. Most of the staff are young, and while pleasant for the most part, they seem to lack training or experience. The rooms are average and the beds and pillows comfortable. However, I saw one housekeeping person throwing all... More

Was this review helpful? Yes
Kalinda W, Concierge at Radisson Plaza Hotel at Kalamazoo Center, responded to this review

Dear Guest, My truest apologies for how we left you as to impression of the hotel. I agree that customer service goes along way, and assure you that the things you mentioned are not the Radisson standard. I am, however, happy to hear that the environment was quiet and you were able to rest while on property. I do feel... More

Fairfax, Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a great place to stay. It's clean, comfortable and well-located and the staff is extremely helpful. We held a convention there and could not have been more pleased. Guests should be aware that there is an extra charge for parking at this hotel as it is attached but not owned by Radisson.

Was this review helpful? Yes
Kalinda W, Concierge at Radisson Plaza Hotel at Kalamazoo Center, responded to this review

Dear JanetB, Thank you for your excellent 5-star review! We really appreciate you taking the time to share your experience. We are elated that you had a great experience during your stay and that you were able to take full advantage of our excellent location, accommodations and service. Our goal is to ensure every guest has a memorable stay and... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel provides excellent service. The staff goes above and beyond and is always friendly. Clean rooms and great restaurants. Even has an awesome shop for clothing. Great gym and spa amenities. Close to restaurants and shopping

Was this review helpful? Yes
Kalinda W, Concierge at Radisson Plaza Hotel at Kalamazoo Center, responded to this review

Dear MichelleK, It is great to hear you enjoyed your time at the Radisson. I am also happy to hear that our team stood out to you and that they were able to assist in making your stay memorable. Please reach out to the hotel directly when you plan on returning, and we will be happy to handle your booking... More

Omaha, Nebraska
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has some great photos and great marketing. So I chose it. But don't be fooled. It is just so-so... On a two (2) night stay the most problematic thing is that they screwed up my bill. I made arrangements ahead of time for a paid room upgrade and they sent me the confirmation in email, including pricing that... More

Was this review helpful? Yes 1
Kalinda W, Concierge at Radisson Plaza Hotel at Kalamazoo Center, responded to this review

Dear Guest, I apologize for the impression our hotel left on you. Old Burdick's was closed for a total of two weeks for a nicely done renovation which has recently been completed. I am sorry that Zazio's was too trendy and modern for your taste, but would like to mention that you may have found our other bar, Websters, to... More

Indianapolis, Indiana
Top Contributor
66 reviews 66 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A group of friends and I stayed at the hotel. Other than sleep, shower, and have breakfast we didn't do much else at the hotel so I can't comment on the pool, fitness facility, or any other extras. The rooms were large and two of my friends were in the next room over so we unlocked the door in between... More

Was this review helpful? Yes
Kalinda W, Concierge at Radisson Plaza Hotel at Kalamazoo Center, responded to this review

Dear BrianD, Thanks so much for choosing Radisson Plaza Hotel and for also taking the time to share your experience. I am so glad that you had the opportunity to visit. I am happy to hear that you were impressed with our hotel's cleanliness, and size of the rooms. Might I suggest during your next stay that you take advantage... More

Mid Florida, Florida
1 review
4 of 5 stars Reviewed 4 weeks ago

I have stayed at this Radisson for weeks at a time. Although not always perfect (and NO hotel is), the staff are always ready to assist and go the extra mile to make my stays pleasant and stress-free.

Was this review helpful? Yes
Kalinda W, Concierge at Radisson Plaza Hotel at Kalamazoo Center, responded to this review

Dear BrianH, Thank you so much for taking the time to let us know about your experience at the Radisson Plaza Hotel, Kalamazoo. We are so happy to be your home away from home, time and time again. Your comments are very important to us. We strive to provide exceptional customer service and make sure that our guests are well-accommodated... More

San Francisco, California, United States
Contributor
20 reviews 20 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Radisson Hotel in Kalamazoo had everything the savvy business traveler could need. The gym was more than a hotel room turned gym but a regular gym for public use. Combined with the pool and hottub, it felt more like a spa than a business hotel gym. The Restaurant Zasio was also particularly good at a reasonable price. I ordered... More

Was this review helpful? Yes
Kalinda W, Concierge at Radisson Plaza Hotel at Kalamazoo Center, responded to this review

Dear Michael C, Thanks so much for choosing Radisson Plaza Hotel and for also taking the time to share your experience. I am so glad that you had the opportunity to visit. I am happy to hear that you were impressed with our hotel's gym and pool facilities, and that you found Zazio's to be reasonably priced. I must agree... More

Kalamazoo, Michigan
1 review
5 of 5 stars Reviewed June 6, 2014

Great people, excellent amenities, great location, all I asked for in a hotel on our wedding night. Kalinda Williams was especially friendly, in addition we dealt with the front desk, valet service and concierge and everyone was great.

Was this review helpful? Yes
Kalinda W, Concierge at Radisson Plaza Hotel at Kalamazoo Center, responded to this review

Dear Mwneumann, Thank you for choosing Radisson Plaza Hotel, Kalamazoo, MI! I am glad that you enjoyed your stay with us. Congratulations again on your marriage! Your feedback and compliment means a lot, and I am happy to have it. Our staff takes great pride in our "Yes I Can" service. We are constantly evolving, and are collaborating with external... More

Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2014

I have come to Kalamazoo on business stayed at one hotel not good was going to stay at another made reservation. I was told by a coworker to check out Radisson. There I met Savanah who beside being very professional convinced me that staying at Radisson for all 3 nights was better.Rachel and Ashley S. were also extremely helpful. I... More

Was this review helpful? Yes 1
Kalinda W, Concierge at Radisson Plaza Hotel at Kalamazoo Center, responded to this review

Dear Peter, Thank you for your feedback and for taking the time to write about your experience at Radisson Plaza Hotel, Kalamazoo, MI. We are delighted to read that you enjoyed our staff's excellent "Yes, I Can" service. The associates named have been recognized for providing you with such welcoming hospitality. On behalf of our entire staff, we are looking... More

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Additional Information about Radisson Plaza Hotel at Kalamazoo Center

Address: 100 West Michigan Avenue, Kalamazoo, MI 49007
Phone Number:
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Radisson Plaza Hotel at Kalamazoo Center 3.5*
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Also Known As:
Radisson Plaza Hotel At Kalamazoo Kalamazoo
Radisson Kalamazoo
Kalamazoo Radisson
Radisson Plaza Hotel Kalamazoo Center

46 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Green Hotel in Kalamazoo #2 Romantic Hotel in Kalamazoo #2 Business Hotel in Kalamazoo
Hotel Class
Official Description (provided by the hotel)
Welcome to the Radisson Plaza Hotel & Suites of Kalamazoo-winner of the Radisson Hotel of the Year award for 2013! Our highest priority is the comfort of our guests. We deliver the highest quality in lodging, dining, shopping, fitness and spa. We want create an amazing experience and be your "10"! Please let us know how we can best host you. ... more   less 
Number of rooms
340

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