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Clarion Inn

2.0 of 5
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3640 East Cork Street, Kalamazoo, MI 49001 (Formerly Best Hospitality Inn Kalamazoo)
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Clarion Inn
Best prices for: 1 room 1 guest
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Ranked #22 of 32 Hotels in Kalamazoo
A recent review
3 of 5 stars Reviewed August 22, 2014
dan459us London, Canada
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83 reviews from our community

Traveler rating
    7
    27
    13
    19
    17
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27
14
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14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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2 reviews
1 of 5 stars Reviewed 4 days ago NEW

Checked in 2 days ago for the week. The hotel is under construction and that's fine. The staff appears to be under construction as well, not cool! Never pay in advance again for the entire week! This is what's coming out of the sink. Wow, my towels are stained! No refund, they just blamed it on the city.

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Marquette, Michigan
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 29, 2014

Stayed for two days. At check-in, no staff member in sight. Waited several minutes and considered using the hotel phone to call the front desk! Room was beautiful until we sat in the bathroom and noticed the black mold in the shower...eew! Management is currently renovating the front area, so breakfast service was moved to an upstairs conference room. No... More 

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Detroit, Michigan
Contributor
15 reviews 15 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed August 26, 2014

For reasons I couldn't begin to guess, Priceline included in this hotel in its 2 1/2 star listings. As you know, when you booked through Priceline, you do not get to choose the place you stay. This hotel is rated at 2 1/2 stars, which is two stars too many. It's dirty everywhere. The breakfast area is laughable to the... More 

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London, Canada
Top Contributor
355 reviews 355 reviews
80 hotel reviews
232 helpful votes 232 helpful votes
3 of 5 stars Reviewed August 22, 2014

This hotel used to be a best western. They have done a bit of work and are continuing to fix it up. Some work has been done in the rooms Breakfast was ok. Room was clean. Great location off I94. Did not have a chance to see much of the hotel as this was a very short overnight stay. Staff... More 

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Milwaukee, Wisconsin
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 17, 2014

We stayed here one night as we were passing through town and after reading other reviews were unsure of how it was going to be. However, we were very pleasantly surprised. The room (while in need of updates-had peeling wallpaper, etc) was clean and the bed was comfortable. The front desk staff was helpful and friendly, breakfast was hot (though... More 

Was this review helpful? Yes 3
Beeton
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 5, 2014

Very disappointed with the condition of the hotel which was apparently taken over from Best Western Hotels....carpets and appearance very very old and stained....room was clean ..... breatkfast was terrible....not prepared at 7 am....coffee aweful....overall very very disappointed....I am handicapped and had to take the elevator to 3rd floor and walk quite a distance to our room... smelly and noisy... More 

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Top Contributor
141 reviews 141 reviews
51 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed July 17, 2014

It is a little confusing when you do a search on your GPS but this hotel used to be a Best Western Hotel. They had signs advising of renovations in progress but I did not see any. My room was very clean. Pillows were fair and could be replaced. Breakfast was good. Seating area is ok. Front desk staff were... More 

Was this review helpful? Yes 1
Taylor, Michigan
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 1, 2014

I could not believe that I paid 139 per night for a room that was dirty. There was hair all in the shower, even on top of the shower wall! The toilet paper holder was falling off the wall, the shower curtain rod was the same, so the curtain constantly fell into the middle, causing water to get everywhere in... More 

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Libertyville, Illinois
1 review
1 of 5 stars Reviewed June 23, 2014

There was black mold in the shower, tape on the shower head, and a terrible musty smell. Run for the hills! This place was disgusting. It was way over priced for what we got. Our soccer team was booked for a tournament and all greatly disappointed.

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Virginia Beach, Virginia
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 20, 2014

We arrived at this hotel to signs of "Pardon our dust - renovations in progress" and immediately cringed. This has happened to us in the past and it usually means the hotel is filthy. Not so here! This hotel was surprisingly very clean, quite comfortable, and located in a very nice area. The front desk staff was very helpful to... More 

Was this review helpful? Yes 1
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