Taryne running the front desk on my arrival was wonderful. Michelle taking the night shift also wonderful. Rooms are ok. Much older building. WiFi constantly kept going out. Front desk had to keep resetting. Owners need to provide reliable WiFi!

My husband and I stayed here recently on a drive from MN to our home in Canada. We only spent one night, but we were pleased with the hotel. The staff was very welcoming to us as well as to our Sheltie dog. (for a $15 fee). The room was reasonable for the price, everything worked and the beds were... More

My boyfriend and I were staying in K-zoo on a couple's weekend going to FireKeepers. All of the girls at the front desk and breakfast crew were amazing. Thanks Tristan, Michelle, Shelly and Becky for making my stay feel like hanging out with friends!!!

Drove through Michigan on this day and wanted to say we stayed in Kalamazoo. Found this place just by exiting off the freeway. The place was okay for the price and the breakfast area was decent. Not a lot of restaurant options nearby, we ended up eating at Arby's in the evening.

I stayed here for 3 nights. I was a bit leary about it because of one of the reviews I saw...so, I called first. On the phone was a really nice, helpful young lady (deffinitely NOT a meth head as someone "revenge reviewed" prior to me btw, revenge review= someone, not even staying at the hotel (because they live IN... More

i went to go check in and i walked in and saw the front desk clerk looks like a meth head she was rude and was not even there when i showed up. i later came down to ask a question and she was no where to be found again, later on i found her in the bathroom and the... More

Rooms are in dire need of reno's. The carpet feels dirty underfoot (wore my slippers after that!) and wallpaper is peeling and has been patched in many places. There was a bag taped around the shower head (?!). The bathroom fixtures could have been wiped better and we didn't want to touch the light switches or hairdryer. We wanted to... More

Can not recommend and will Never stay again! According to locals this is owned by a foreign family that seems to all live there. Best Western should be getting away from this one, as this hotel does not measure up to their new standards. The female desk clerk needed proper dress wear and an attitude check. The manager was almost... More