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TownePlace Suites Kalamazoo

2.0 of 5
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5683 South 9th St, Kalamazoo, MI 49009
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TownePlace Suites Kalamazoo
Best prices for: 1 room 1 guest
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Ranked #11 of 32 Hotels in Kalamazoo
A recent review
4 of 5 stars reviewed 2 weeks ago
Auntlinda G
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103 reviews from our community

Traveler rating
    53
    26
    17
    4
    3
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50
16
6
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
  • All months
    (103)
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    (20)
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    (28)
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    (35)
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    (20)
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Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

A special Thank You to the General Manager, Tony for accommodating us and our various needs during our stay. We will be back this summer ! Your staff is great too and the renovations are making a nice touch.

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Kitchener, Canada
Top Contributor
82 reviews 82 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Although intended for those seeking an extended stay, I enjoyed this place for one night because it gave us a bigger room, a large kitchen with a big refrigerator (which are completely lacking often now in most places). Coffee maker and toaster completed this little piece of heaven. The staff were very friendly too. I highly recommend TownePlace Suites if... More 

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Upper Peninsula, Michigan
Contributor
16 reviews 16 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2015

Nice hotel, computer available for use, good breakfast in the morning, friendly staff. I believe there maybe students that work here from the nearby college program, they did a fine job. There is a small snack area for purchase in the lobby. Location is off the express way

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Contributor
20 reviews 20 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 16, 2015

This is our second time to stay at TownePlace Kalamazoo for christmas. Marriott really needs to update this hotel. The rooms are starting to look old. The hotel is in a great location with easy access to the highway and Kalamazoo. We like the one bedroom suite for our long stay over Christmas. The staff is always great and the... More 

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TPSKZOOGM, General Manager at TownePlace Suites Kalamazoo, responded to this review

Hi Troy, Happy New Year! Thank you for staying with us again, we hope you will give us another chance on your next trip to Kalamazoo. The list of updates we have for 2015 is started and will resolve all of your concerns. 1. Full property redecoration! New furniture, carpets, paint, wall coverings and artwork! 2. The fitness center will... More 

Iowa City, Iowa
Contributor
17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 27, 2014

While traveling from Iowa city to Toronto we stopped for an overnight stay in Kalamazoo. We were traveling with our 2 daughters and our 50 pound dog came too and we called "bring fido" to get a recommendation for a place that allows pets. The marriot TownePlace in Kalamazoo is where we stayed. It was great. The woman who checked... More 

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London, Canada
2 reviews
5 of 5 stars Reviewed December 16, 2014

Though a tad dated nothing looked too worn. It was clean and well maintained. In fact, I could not identify any maintenance issues which is unusual for me. For example,two higher end hotels we stayed at on this same trip were prettier but had several maintenance issues and one I definitely will not return to as the price was far... More 

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Hamilton, Ontario, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 6, 2014

So while driving through the States , heading to Canada, I arrived in Kalamazoo like 1am and drove to this hotel. The staff were not just efficient but genuinely friendly and helpful and got me checked in quickly since i must have looked the worse for wear. The room was really clean which I loved and having an ensuite kitchen... More 

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Anytown
Contributor
12 reviews 12 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 23, 2014

Pros: The common areas, lobby, breakfast room, and pool appeared to be clean. The desk staff and breakfast staff were friendly. Cons: The guest room we stayed in did not appear to be clean. The couch had stains and the carpet had a lot of wear. Breakfast selection was below average for this type of hotel. We will look look... More 

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TPSKZOOGM, General Manager at TownePlace Suites Kalamazoo, responded to this review

Dear a_wilbury_traveling, We have a great staff and I am pleased to hear your got to meet them. Our hotel will be going through a full refresh that will include new carpeting and couches. This will be completed first quarter of 2015 and I hope you will give us another chance to show you how great the Towneplace Suites Kalamazoo... More 

Michigan
Top Contributor
75 reviews 75 reviews
29 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed November 23, 2014

It took me a long time to decide on a hotel for this trip as I didn't want to spend a fortune nor did I want anywhere crappy just to save a few bucks. I finally chose this place based on the reviews with other hotels in the same price range. Husband and I stayed in a king studio. Pros... More 

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TPSKZOOGM, General Manager at TownePlace Suites Kalamazoo, responded to this review

Thank you Wilbury_traveling for leaving feedback about our property and for staying with us, my apologies for the items that were not up to standards. We take pride in the Towneplace Suites by Marriott Kalamazoo and will take action for all of the bullet points from your stay. Our hotel will be going through a full refresh January and February... More 

Granville, Ohio
Top Contributor
57 reviews 57 reviews
9 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed November 12, 2014

This hotel was very clean and the staff were very nice. The room we stayed in was a queen double and it was surprisingly spacious and comfortable to move around in. There was ample closet space with one in the entry and one in the bathroom area. My main complaint is that the bathroom area is small. As I suggested... More 

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