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Staybridge Suites Kalamazoo

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2001 Seneca Lane, Kalamazoo, MI 49003
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Staybridge Suites Kalamazoo
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Staybridge Suites Kalamazoo
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146 reviews from our community

Traveler rating
    81
    40
    7
    10
    8
See reviews for
52
23
15
46
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Portland, Michigan
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed yesterday NEW

If you don't mind sleeping a bed that someone else did without being changed then go for it! Nothing is worse than traveling all day, doing some work and wanting to go to bed to find that a gorilla just slept in your bed. Changed rooms and you guessed it, dirty again. Floors were really dirty in room. Lobby was... More 

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Dublin, Ohio
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here in August 2014 and were impressed, and so we decided to stay here again. We enjoyed the same great service this time around. What really secured a high rating from us was the front desk guy, Zeus. We were in town helping family friends prepare for the prom, and Zeus was very helpful in recommending a restaurant,... More 

Was this review helpful? Yes 2
Cassie B, Manager at Staybridge Suites Kalamazoo, responded to this review

Dear Elizabeth D~ Thank you so very much for this great review of our hotel and Zeus! He is a new employee and we are super glad that we have him! He is fantastic! We are glad that you enjoyed your stay with us. I have printed a copy of this review to post for all of our employees to... More 

Grand Rapids, Michigan
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It's true that you pay a little more here, but it has so many conveniences if you're staying more than one night. We love the suite style that accommodates everyone's needs and gives a family some space. It's $40 more than I recently paid for a traditional hotel room, so it seems much more worth it. We had a really... More 

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Cassie B, Manager at Staybridge Suites Kalamazoo, responded to this review

Dear irishgal20~ Thank you very much for writing the review of our hotel. We are glad that you enjoyed your stay overall. I am very sorry for some of the smaller issues that tainted your experience with us. I am sorry that it took 10-20 minutes to get you checked into our hotel. I can understand what an inconvenience that... More 

Kalamazoo, Michigan
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Love the lobby area! It is very inviting and gives a feeling like home. Especially sitting by the fire on a snowy night. Once you get to your room, everything changes. The rooms are dirty and extremely dusty! The fidge was very dirty. The handle was brown and there was old crumbs and food stuck to the bottom of the... More 

Was this review helpful? Yes 1
Cassie B, Manager at Staybridge Suites Kalamazoo, responded to this review

Dear Kim D~ Thank you for writing this review of our hotel and staff. We appreciate your feedback. I am sorry to hear that you did not enjoy your stay with us and due to our occupancy, we were unable to accommodate your requests. I can ensure you that we will take your feedback into consideration as we are always... More 

Lansing, MI
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 19, 2015

I always stay at this hotel when in town usually to attend a play or concert at Miller Auditorium at Western Michigan University. Staff is very friendly and helpful. Rooms are very comfortable and well-appointed. Parking is easy. Would recommend.

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Cassie B, Manager at Staybridge Suites Kalamazoo, responded to this review

Dear Joy98123~ Thank you so much for writing a review for our hotel! We appreciate your business and we are happy that we are able to be your choice hotel when you are in Kalamazoo! I will be sure to share this review with our staff. We can't wait to see you again! Cassie Billington Operations Manager More 

Chesterfield, Michigan
Top Contributor
234 reviews 234 reviews
85 hotel reviews
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed April 18, 2015

Rooms are big and clean. The area is quiet. Away from campus but not too far. Convenient restaurants near by. Breakfast is good. Nice dinning area. Stayed in two bedroom suite because Daughter was staying with. Felt like small apartment. Would definitely stay here again.

Was this review helpful? Yes 1
Cassie B, Manager at Staybridge Suites Kalamazoo, responded to this review

Dear PhoenisSunDog~ I am glad that you and your daughter were able to enjoy your stay here at our hotel! Our location is in a great spot. Thank you for writing this review and for your business. We are glad that Staybridge Suites in Kalamazoo is your choice hotel when in the area. We can't wait to see you and... More 

Michigan
Contributor
13 reviews 13 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed April 15, 2015

My family of four stayed here 1 on a recent Friday for 1 night. We were pleased with our 1 bedroom suite, which was spacious, clean, and comfortable. Several restaurants are a short walk away from the hotel, mostly fast food or chain restaurants (McD's, Arby's, Bob Evans, etc). There is a SaveALot grocery store right next door if you... More 

Was this review helpful? Yes 1
Cassie B, Manager at Staybridge Suites Kalamazoo, responded to this review

Dear Roadtrippervoyageur~ Thank you for your review and for staying with us! We are glad that you and your family were able to enjoy our hotel and pool. We are very sorry that the pool was a bit cold, but I do have good news! Our pool heater is fixed! Our pool is a nice 85 degrees. We can't wait... More 

Kincardine, Canada
Top Contributor
88 reviews 88 reviews
50 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed April 8, 2015 via mobile

We stayed here for 3 nights. Loved the room. Decent size. Bed was very comfortable. Room was very clean. My only complaint was the fridge was barely cold. Even on high. Think it needs to be replaced. But we only had drinks so it was fine. Hotel is nice. Clean. Staff was friendly and helpful. Great location. Breakfast was good... More 

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Cassie B, Manager at Staybridge Suites Kalamazoo, responded to this review

Dear evanescencetabby~ Thank you for taking the time to write a review of our hotel and staff. I am glad that you enjoyed your stay with us. I am sorry that the fridge wasn't very cold, we will get that fixed right away. We appreciate your business and we can't wait to have you stay with us again. Cassie Billington... More 

Salt Lake City, Utah
Contributor
19 reviews 19 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 5, 2015

We stayed here for a few weeks during a relocation. We needed a large suite to accommodate our family. The suite size is great, however From check In it was not clean in the kitchen. Everything in the cabinets was dirty, floor was sticky, carpet needed a good vacuum. There is an ant problem in the master bedroom/bath. Some of... More 

Was this review helpful? Yes 1
Cassie B, Manager at Staybridge Suites Kalamazoo, responded to this review

Dear utemom~ Thank you very much for the comments and feedback on our hotel. I am very sorry to hear that your experience fell short of your expectations. I am sorry to hear that the pool was cold and that the Wifi did not work well. We have fixed the problem with the Wifi this past week and replaced an... More 

Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 28, 2015

My wife and I stayed here for a weekend getaway and were very impressed with everything. The standard room has a small kitchen with fridge, microwave, stove top, sink, toaster, dishwasher and full-size coffee maker. It also had a breakfast bar to eat at, desk with office chair, and living area with pull out couch and chair. The bedroom is... More 

Was this review helpful? Yes
Cassie B, Manager at Staybridge Suites Kalamazoo, responded to this review

Dear Jake Valerie B~ We are very happy that you enjoyed your stay with us. Thank you for choosing us! We appreciate you filling out a review of our hotel and staff. I will be sure to share this with them, as they love to hear the feedback out guests provide to us. We hope that next time you are... More 

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