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Comfort Inn Kalamazoo

2.0 of 5
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739 West Michigan Avenue, Kalamazoo, MI 49007
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Comfort Inn Kalamazoo
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Ranked #17 of 32 Hotels in Kalamazoo
A recent review
3 of 5 stars reviewed 3 weeks ago
Brad H Traverse City, Michigan
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60 Reviews from our TripAdvisor Community

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    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Traverse City, Michigan
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Average hotel with a good proximity to downtown. It fit our needs, was clean, and had the basics you expect. Was able to check in early after a little work, but there was little else exceptional. When we returned later to go to bed the hallways were filled with the smell of weed. Luckily it faded and was hardly noticeable... More 

Was this review helpful? Yes
WhitneyLewis23, Manager at Comfort Inn Kalamazoo, responded to this review

I would like to thank you for taking the time to fill out the online survey. Any feedback is always appreciated. Good or bad we like to know what we need to do to fix certain issues. I would like to apologize for the smell that came from the first floor. That is unacceptable and we are truly sorry. We... More 

Pinckney
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

This hotel offers a downtown location, although a long four block walk to the center of the action. It was clean and had nicely updated rooms. The lobby and breakfast room are very small. We were with a group and there was really no place to gather.

Was this review helpful? Yes
WhitneyLewis23, Manager at Comfort Inn Kalamazoo, responded to this review

Thank you for taking the time to fill out the online survey. We are glad to see you enjoyed your stay and the rooms here at the Comfort Inn. We hope you keep us in mind the next time you are in Kalamazoo. Have a great day! Warm Regards, Whitney Lewis Property Manager More 

Nashville, Tennessee
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Again, the Comfort Inn, Kalamazoo, met and surpassed my expectations. I booked a good sized group here again this year (50+) and the hotel management and staff was incredible. Unlike most hotels I stay in personally for business or even booking this sized group, the Kalamazoo location seemed like they WANTED us to be there. You don't often find that... More 

Was this review helpful? Yes
WhitneyLewis23, Manager at Comfort Inn Kalamazoo, responded to this review

Hello Brian, Thank you so much for taking the time to write a review about your stay here at the Comfort Inn. I am extremely please to hear just how much you like coming here. I am also happy to hear that my Front Desk staff is able to meet all your needs and make your stay just that much... More 

Stevensville, Michigan
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 29, 2015 via mobile

We wanted somewhere to stay after visiting Gonzo Brewing and Bells. This fit the Bill. Our queen room had a mini fridge and microwave. It was clean and comfortable, check in was easy. Breakfast was good, though we had to wait for coffee a few times. Another carafe at peak morning hour would take care of that. One or two... More 

Was this review helpful? Yes
WhitneyLewis23, Manager at Comfort Inn Kalamazoo, responded to this review

We thank you for taking the time to fill out the online survey. We appreciate your kind words and are glad to hear that you enjoyed your stay here. We would love to see you back here in the very near future! Warm Regards, Whitney Lewis Property Manager More 

Traverse City, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 12, 2015

What a delight! - Several family members and friends stayed here for a family planned event. Since I was the one who scoped out the local hotels and picked the Comfort Inn, I was especially pleased with how nice the accommodations were. Everyone in our group agreed that it exceeded their expectations! - A well kept, clean, nicely furnished hotel... More 

Was this review helpful? Yes 1
WhitneyLewis23, Manager at Comfort Inn Kalamazoo, responded to this review

We are so very pleased to hear that you enjoyed your stay here at the Comfort Inn. We are happy to see that we fit all of your needs and we hope to see you again in the very near future! Warm Regards, Whitney Lewis More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed April 10, 2015

I travel at time for my company. I had to travel to Kalamazoo to meet my District Sales for Michigan territory. Unfortunately I had to cancel the trip because of weather. The roads in Michigan were shut down to travel. I tried to work with Comfort Inn to resend the charge as I would be rescheduling the trip in the... More 

Was this review helpful? Yes
WhitneyLewis23, Manager at Comfort Inn Kalamazoo, responded to this review

Hi Mark, I would first like to apologize for the inconvenience of being transferred around and your problem never getting taken care of. I would love to fix this issue for you if you would like to call the hotel we can still get this issue resolved. Thank you, Whitney Lewis Property Manager More 

Chicago
Level Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed March 30, 2015

No frills, basic accommodations. The staff is always upbeat and willing to help with whatever you need. Easy to walk to most places in downtown KZoo. Park your car for free at the hotel and head out to enjoy the city. Rooms at the Radisson are at least double so this is always a nice option for us.

Was this review helpful? Yes
WhitneyLewis23, Manager at Comfort Inn Kalamazoo, responded to this review

Thank you for taking the time to fill out the online survey. We appreciate you taking the time to write about your good experience here at the Comfort Inn. We do hope to see you in the very near future. Warm Regards, Whitney Lewis Property Manager More 

Gainesville, Florida, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 22, 2014

The room was like new, clean and comfortable. Mattress and pillows were great. Comfortable chair and ottoman. Free breakfast with courteous, friendly staff. Location is perfect for visiting downtown events as well as WMU. Free WIFI and large flat screen tv. Will be back

Was this review helpful? Yes 3
Kitchener, Canada
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 21, 2014

Got stuck in a very very sketchy snowstorm on the highway... This hotel was a wonderful place to rest our heads!!! Clean and just what you need when you need a place to rest. Central location. Friendly staff. Very accommodating without a reservation.

Was this review helpful? Yes 1
South Bend, Indiana
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed November 18, 2014

I was recently in Kalamazoo for a reunion and stayed at the W. Michigan Comfort Inn. The facility seems very new. The sleeping area of the rooms (I visited a friend's room, too) is very nice. The beds are very comfortable and offer multiple pillow choices. The bedding is fashionable and, given it was already winter in November, comfy and... More 

Was this review helpful? Yes
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