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All 31 Kalamazoo hotels

Comfort Inn Kalamazoo

2.0 of 5 Hotel   |   739 West Michigan Avenue, Kalamazoo, MI 49007
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46%
Ranked #17 of 31 hotels in Kalamazoo
A recent review
3 of 5 stars reviewed 3 days ago
ruthieb911 Rockford, Michigan
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44 people have reviewed this hotel

Traveler rating
    6
    14
    10
    5
    9
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10
8
5
13
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
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English first
Rockford, Michigan
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel as we were in town for a concert at State Theatre on April 13. It is about 15 min walk to the venue. This hotel , for the price was certainly adequate. Yes , the carpet was worn at the door opening, but otherwise our room was clean and comfortable, and it was quiet the... More

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Maryville, Tennessee
2 reviews
1 of 5 stars Reviewed 3 weeks ago

I stay in 200 plus hotels a year. This was the worst ever! I'll probably never consider a comfort inn again after this stay. Loudest hotel ever, people slamming door, screaming. 6 calls & 1 trip to the front desk, just to hear they can't do anything about it. Actually, the first 4 calls, no one answered. The last 2... More

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Indianapolis, Indiana
2 reviews
1 of 5 stars Reviewed 3 weeks ago

The only thing that was good about this place was the check-in person. Had I know what this place was like I would have caught her name to give her props. However, every other staff member I encountered was less than professional and at most times outright unpleasant and unwelcoming. That said, the room was terrible. There was no remote... More

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Binghamton, NY
Top Contributor
90 reviews 90 reviews
39 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Comfort Inn in Kalamazoo is clean and reasonably comfortable but it is a little worn and shabby. Lots of little things need attention. These include things like carpets, a broken closet door in my room, worn and torn lamp shades etc. The staff was generally quite helpful and friendly except the young woman who got in a yelling match... More

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Christen S, General Manager at Comfort Inn Kalamazoo, responded to this review

Vaquero Viajero, Thank you for your honest review of our hotel, it's feedback like yours that tells us what aspects of our hotel need the most improvement. Since the change in management one year ago, the Comfort Inn Kalamazoo has steadily undergone many improvements, with many more still to come. Of the improvements being planned for this year, we have... More

Holly, Michigan
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 17, 2014

This is a nice hotel and the staff is very helpful however, winter parking is ridiculous. We had no where to park and were instructed to park on the street behind the hotel and if we got a ticket they would take care of it. ( I really wasn't comfortable with that) As it turned out there was no room... More

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Deerfield, Illinois
Contributor
13 reviews 13 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 6, 2014

First time at this Comfort Inn, but very pleased. The weather (Snow and COLD) was ridiculous so not much to say about the setting, but there doesn't seem to be anything special about the area. My room was just fine and price was fair at $90 out the door. I will probably be back when working in the area.

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Christen S, General Manager at Comfort Inn Kalamazoo, responded to this review

Promot1, Welcome to the Comfort Inn family, we are so very glad that you chose to stay with us! Hopefully the next time that you return the weather will be a bit warmer and you can explore our amazing downtown area. Please feel free to ask our Guest Service Representatives for ideas on what to do in the area as... More

Sterling Heights, Michigan
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed February 4, 2014

Perfect place to stay for parents, or anyone, visiting Western Michigan University. Exactly what I expected, everything was clean & comfortable, especially the beds! We had a room, #117, with 2 double beds, microwave and refrigerator. Next to the sink were small bottles of lotion, shampoo, conditioner & one make-up remover wipe. The Hotel is a very short drive to... More

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Christen S, General Manager at Comfort Inn Kalamazoo, responded to this review

badnan, Thank you very much for your review (and for the kind words!). Exceeding our guests' expectations is our #1 goal, and I am pleased that your stay was an enjoyable one. Quite simply, feedback like yours is what wakes us up in the morning. Thank you for being a loyal member of the Comfort Inn Kalamazoo family. Safe travels... More

Canal Winchester, Ohio
1 review
4 of 5 stars Reviewed January 23, 2014

I would like to acknowlege Brittany who works at the front desk. My family had to stay here because of funeral. We had a lot of family members who had to stay overnight. She was very nice and made sure all of our needs were met. She gave us a late checkout until after the funeral and we really appreciated... More

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Christen S, General Manager at Comfort Inn Kalamazoo, responded to this review

Twyla n, Thank you for taking the time to write of your experience while at our hotel. I regret the reason which brought you to the area, but I am pleased that you found the experience at our location a positive one. You gracious comments concerning our front desk staff have been shared and are greatly appreciated. We look forward... More

Contributor
13 reviews 13 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 22, 2014

The room was spacious, clean and comfortable. The location was so convenient to hospitals, downtown and the Western Michigan campus. We stayed at this location due to a major snowstorm and could not have been more pleased. The staff were friendly, helpful and accommodating. The breakfast area was well stocked and inviting. It was a great find.

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Christen S, General Manager at Comfort Inn Kalamazoo, responded to this review

Debi II, Thank you for your kind words regarding our hotel and staff. Our staff members work diligently to provide genuine customer service and they always appreciate having their efforts recognized. Thank you for doing so! We look forward to seeing you again. Warm Regards, Management & Staff More

Clawson, Michigan
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 16, 2014

The room was clean and nice. The staff was wonderful. The workout facility was small, but the equipment was in good condition and it was very comfortable. Breakfast was nice as well. I was expecting a swimming pool, but overall experience was pleasant.

Was this review helpful? Yes 1
Christen S, General Manager at Comfort Inn Kalamazoo, responded to this review

E S, Thank you for taking the time to write a great review! We appreciate you compliments and will pass them along to our entire team! We take great pride in the service we provide and are glad you enjoyed your stay! We look forward to seeing you the next time you're in Kalamazoo! Warm Regards, Management & Staff More

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Additional Information about Comfort Inn Kalamazoo

Also Known As:
Comfort Inn Kalamazoo Hotel
Comfort Inn Kalamazoo Hotel Kalamazoo
Kalamazoo Comfort Inn
Address: 739 West Michigan Avenue, Kalamazoo, MI 49007
Phone Number:
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #17 of 31 hotels in Kalamazoo
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Kalamazoo 2*
Official Description (provided by the hotel):
Located in the heart of Kalamazoo's central business district, the Comfort Inn® hotel is within walking distance of Kalamazoo College. This Kalamazoo hotel is minutes from Western Michigan University, Kalamazoo Institute of Arts, the Kalamazoo Valley Museum, Waldo Stadium and the Kalamazoo Civic Theatre.Additional nearby points of interest include:•Gilmore Car Museum•Wings Stadium•Air Zoo•Timber Ridge ski area•Binder Park ZooSeveral golf courses are minutes away. The hotel is just seconds from many shops, restaurants, parks and entertainment options.The hotel has the ideal location for college visits, business or for experiencing the fun of Kalamazoo's legendary festivals. Beautiful downtown Kalamazoo and all its charm are just steps from the hotel.Guests of this Kalamazoo hotel will enjoy amenities and features like:•Free high-speed Internet access in all rooms•Free local calls•Exercise roomYour Morning Breakfast is full of hot and delicious options, making breakfast at Comfort Inn the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt and fresh fruit, cereal and more, including your choice of hot waffle flavors!All guest rooms have coffee makers, irons, ironing boards, voice mail, hair dryers and cable television. In addition, some rooms come equipped with refrigerators and microwaves.The perfect location, excellent accommodations and affordable rates make the Comfort Inn hotel ideal for business and leisure travelers. Make us your home away from home when visiting the Kalamazoo area. ... more   less 
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