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Hampton Inn & Suites Kalamazoo - Oshtemo

Certificate of Excellence
2.5 of 5
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5059 S. 9th Street, Kalamazoo, MI 49009
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Hampton Inn & Suites Kalamazoo - Oshtemo
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Ranked #4 of 32 Hotels in Kalamazoo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Latonya C West Bloomfield, United States
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172 reviews from our community

Traveler rating
    91
    47
    25
    8
    1
See reviews for
60
28
7
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (172)
  • Mar-May only
    (35)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (54)
  • Dec-Feb only
    (34)
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West Bloomfield, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

We were in Kalamazoo to attend my son's graduation from Western Michigan University. We booked two rooms. Rooms were very clean and comfortable. I will always remember this hotel because this is the hotel we were in when we experienced our first earthquake (4.2). Let's just say the Engineering Class of 2015 ROCKS!

Review collected in partnership with Hampton

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1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was perfect for the tournament we were participating in. The rooms were quiet even when the neighbors were rowdy (such as the nature of a hockey tournament players). The bed was comfortable and the room was clean. Great time!

Review collected in partnership with Hampton

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Alexis B, General Manager at Hampton Inn & Suites Kalamazoo - Oshtemo, responded to this review

Hello J2745BLsarahc, Thank you for being our guest and sharing your story with others. I am pleased that our hotel was exactly what you needed for your stay in Kalamazoo. We do host hockey teams frequently as there is an ice rink within walking distance. We work closely with these teams to ensure all of our guests are able to... More 

United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The staff at the hotel are truly friendly and go out of the way to help. Our room was spacious and clean and the hotel was very well kept. We have stayed at this location in the past and I know we will stay again in the future!

Review collected in partnership with Hampton

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Alexis B, General Manager at Hampton Inn & Suites Kalamazoo - Oshtemo, responded to this review

Hi Diane L! Thank you for being our loyal guest and sharing your experiences with TripAdvisor. We take great pride in making you feel like our family when you have to be away from your own. See you next time! Alexis Bosler General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Arrived to requested side by side rooms. Found the rooms to be clean and the staff excellant. I had brought a car load of teens for the Color Run and the staff was more than helpful getting us fed and on the road in the right direction.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Alexis B, General Manager at Hampton Inn & Suites Kalamazoo - Oshtemo, responded to this review

Hello HC-Jbb! I want to thank you for reviewing our hotel. I am so glad our hotel was perfect for your lodging needs while visiting Kalamazoo. The weather was perfect for the Color Run this past weekend and I hope you and your family had a great time! We look forward to seeing you again for the event next year!... More 

Sinking Spring, Pennsylvania
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The bathroom was clean, however, someone's used(?) ear plugs were left on the night stand. When I decided I needed to disinfect the entire room, I found all the surfaces were dirty (top of nightstands, counter top by wet bar, etc..) Bring your Clorox wipes! Hotel is noisy - doors slamming and people talking loud in the hallways. Breakfast was... More 

Was this review helpful? Yes 1
Alexis B, General Manager at Hampton Inn & Suites Kalamazoo - Oshtemo, responded to this review

Hi Lynn L, Thank you for staying with us and sharing your experience on TripAdvisor. I have shared your review with my team. We take our guest feedback seriously and have been working hard to address the cleanliness issues you found with your room. I am happy to hear that despite the issue you encountered, you were still able to... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 22, 2015

The good: solid room, fairly clean. Good bed. The bad: pool area (especially the floor) worn and in disrepair. Pool was clearly not effectively cleaned (Gross). Door to room wouldn't close well, poor fit. Room curtains don't close all the way. The unfortunate: asked for extra hour to check out, was told no. No offer for extra half hour. Worthy... More 

Was this review helpful? Yes 1
Alexis B, General Manager at Hampton Inn & Suites Kalamazoo - Oshtemo, responded to this review

Hello Dugas643, Thank you for taking the time to provide TripAdvisor with a review of our hotel. I am very sorry that your stay with us was anything less than extraordinary. I truly appreciate you letting me know exactly what issues you experienced here. It is through guest feedback, such as yours, that we are able to continually improve both... More 

kalamazoo, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 17, 2015

there was no microwave or mini fridge in this room like you may see in many other hotels..... had no place to but drinks for the kids, especially milk for the baby.... we booked a room with 2 beds yet only had enought soap for one person to shower with

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Alexis B, General Manager at Hampton Inn & Suites Kalamazoo - Oshtemo, responded to this review

Hello Brittany C, Thank you for staying here at the Hampton Inn & Suites and for sharing your experience here on TripAdvisor. I am very sorry you found your stay disappointing due to there being no fridge or microwave. While we do not have these amenities in all of our guest rooms we do have them available upon request. I... More 

Canton, United States
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 7, 2015

we were locked out of our room for over and hour because some kids stuck coins in the electric lock. the police had to be called to open the door. it was terrible. the broke down the door. the management never came to talk with my husband and I who were stuck in the hallway..

Review collected in partnership with Hampton

Was this review helpful? Yes 3
Alexis B, General Manager at Hampton Inn & Suites Kalamazoo - Oshtemo, responded to this review

Hello Nick H, Thank you for your review. We greatly appreciate your valuable feedback and we sincerely apologize for the unfortunate issue with your door lock during your stay. We appreciate you letting us know how your issue was handled and how we can improve on problem resolution here at our property. If you would like to discuss the issues... More 

Goodrich, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2015

Our family stayed in several rooms over the course of 3 days for a loved ones funeral. The accommodations were lovely, comforting, cozy, and convenient. The staff went out of their way to be accommodating and helpful!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
battle creek mi, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2015

The staff was extremely friendly,helpful,and efficient. The room was excellent. We were able to totally relax and enjoy our stay at this facility and would recommend it to anyone traveling in this area.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
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