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Henderson Castle Inn

GreenLeadersGold level
100 Monroe St, Kalamazoo, MI 49006
Hotel amenities
Henderson Castle Inn
Best prices for: 1 room 1 guest
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Ranked #5 of 5 Kalamazoo B&B and Inns
GreenLeadersGold level
A recent review
4 of 5 stars Reviewed March 1, 2015
tyler s
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137 reviews from our community

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25
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lowell, Michigan
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW via mobile

I had a terrible phone experience with the manager. They had difficulty commuicating with me and booked my massage for the wrong day. I called to make adjustments to my stay the manager was very rude to me and wouldn't work with me at all. I booked a package weekend and ended up cancelling the entire thing. The manager wasn't... More 

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1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 1, 2015

This was my first time staying at a bed and breakfast and I was very surprised at how clean and vintage it was my girlfriend loved it. When we first arrived they asked us if we would like a different room because the plumbing in the we booked was backed up so they upgraded us to a better room!which was... More 

Was this review helpful? Yes 2
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 26, 2015

This unique experience is exactally what we were looking for. We had the 4 course meal, stayed overnight in the beautiful Italian room and upgraded our breakfast. The castle is a place where you can leave the hustle of life behind. We were escorted to our room upon check in by staff who clearly love the castle and working there.... More 

Was this review helpful? Yes 4
Grand Rapids
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 23, 2015 via mobile

The castle is amazing!! Beautiful hilltop views overlooking Kalamazoo. Which is full of great festivals and a beer lovers paradise. However, you may not want to leave Henderson Castle one you check in. We have stayed twice, been to two charity dinners, enjoyed the release of their great wine on the porch and have wandered through the apple and pear... More 

Was this review helpful? Yes 1
South Bend, Indiana
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 22, 2015

I gotta start by saying I had an issue of bad timing. I reserved the Italian suite mostly because of the 13 shower head bathroom which was being advertised as a unique amenity. When I got to the room it turns out the shower was not functioning. They have now changed the description of the room stating the shower is... More 

Was this review helpful? Yes 2
South Rockwood, Michigan
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 4, 2015

My husband and I stayed in December. Christmas decorations did not have a completed look - lots of tape holding things on stair railing. No skirting on trees - just metal frames. Victorian room had no Wow to it. Poor placement of furniture. TV on wall above headboard of one bed - how was it supposed to be viewed? Jam... More 

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 30, 2015

My wife stayed here while visiting our grandkids. She was there 3 nights. Food was great and family had a wonderful meal. But, there was no maid service, No one ever came to her room to straighten up, make the bed, clean towels, nada. ever. Then one night she was out late and they gave her a key to get... More 

Was this review helpful? Yes 3
Phuket, Thailand
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed January 19, 2015

I just spend the week end here with my wife for our wedding anniversary ! great experience over all...Great food, great rooms, great staff ! slightly pricey but well worth it...We will be back ! We also attend the tour at the winery and the behind the scene of the castle...very cool...

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Michigan
Senior Reviewer
7 reviews 7 reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed January 18, 2015

It is with great sadness that I write this disappointing review...I have waited years to come & visit Henderson Castle and finally decided to go for my Birthday Celebration. Keep in mind that we were all hesitant to still come after reading the reviews, but thought we should make judgement of the place for ourselves & booked a one night... More 

Was this review helpful? Yes 17
Kalamazoo, Michigan
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 17, 2015

The experience fell short of expectations. My recommendation is to save your money and stay at another local B&B. There are some great rooms and the castle is very unique but over-priced for the experience and breakfast is a huge miss. If your desire is to stay here specifically, then take a tour and pick one of the rooms with... More 

Was this review helpful? Yes 4
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