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All 31 Kalamazoo hotels

Country Inn & Suites By Carlson, Kalamazoo

2.5 of 5 Hotel   |   1912 East Kilgore Road, Kalamazoo, MI 49002
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Ranked #16 of 31 hotels in Kalamazoo
A recent review
5 of 5 stars reviewed 3 weeks ago
JeffB562014 Chicago, Illinois
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49 people have reviewed this hotel

Traveler rating
    10
    13
    10
    8
    8
See reviews for
19
7
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9
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Winona, Minnesota
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Suite it is not! As you walk in the front door the chlorine smell is very powerful. Then once you get inside your room it smells stale. Housekeeping needs some eduation on how to clean. Cobwebs hang from the ceiling, the bedspreads are stained and the bathrooms could use a renovation. Breakfast is not good, the oatmeal was cold and... More

Was this review helpful? Yes
Harry P, Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. To discuss your stay further, please contact the hotel directly, and ask... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

I had a great stay at this Country Inn & Suites. The room was clean and the bed was very comfortable. The staff was friendly and helpful. The front desk person was knowledgeable about the area and gave me a great restaurant recommendation. The breakfast had many options, with everything from waffles, eggs, sausage, to fresh fruit. I would definitely... More

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West Bloomfield, Michigan
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I really take no pleasure in writing this review. I have stayed at this hotel twice for business, and I declined to review after the first visit thinking that maybe my experience was outside of the norm. I continued to see good reviews for this hotel and consented to stay here again for a short business trip. I concluded after... More

Was this review helpful? Yes 1
Harry P, Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. To discuss your stay further, please contact the hotel directly. More

Contributor
12 reviews 12 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Sure, the staff is nice, but my neighbors were both very chatty on their phones and I could clearly hear nearly every word spoken, right from the comfort of my bed. Consider yourself warned, and be considerate of your volume!

Was this review helpful? Yes 1
paris
Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 7, 2014

I have stayed at this Country Inn and Suites approximately five or six time. The staff is very accommodating, the rooms are up-to-date, very clean and comfortable. The hotel was clean and quiet and the bed was very comfortable.I was surprised that it was more than just fruit and bagels. They had a few hot items, waffle makers, and a... More

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South Haven, Michigan
Top Contributor
51 reviews 51 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 16, 2014

Here for a wedding. Hotel is average but staff goes above & beyond. The gentleman that works front desk at night (Furat) was very helpful & courteous. He is a valuable asset. Morning fellow was helpful as well. Being here with a wedding party we got to view most room types .They all were all tidy & comfy. My only... More

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Harry P, Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We apoloize that we ran out of sugar but are glad to hear that you enjoyed your stay. We are delighted to hear that your treatment by our staff was excellent. We look forward to your next stay. Please friend us on Facebook to stay... More

Hudson, Michigan
1 review
4 of 5 stars Reviewed January 13, 2014

Like a previous reviewer, I booked this room through Priceline not knowing which hotel I would get. After finding out and reading other reviews, I was a bit worried (since the hotel we got last year was terrible). I was delightfully surprised. The rooms and common areas were very clean (wore white socks around the room and they stayed clean).... More

Was this review helpful? Yes
Harry P, Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that we exceeded your expectations. We are glad to read that you enjoyed the cleanliness of our rooms, the complimentary breakfast and your treatment by our staff. We look forward to your next stay. Please friend us on Facebook to... More

Grand Rapids, Michigan
1 review
5 of 5 stars Reviewed December 16, 2013

I booked through an Expedia deal. The hotel was nice and clean. The front desk person was very professional and polite. The beds were comfortable and breakfast was good. I would definitely stay at this hotel again and would recommend it to others.

Was this review helpful? Yes
Harry P, Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More

Chicago, Illinois
Top Contributor
101 reviews 101 reviews
7 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed December 3, 2013

Average hotel. Nothing spectacular or outstanding. Ask for a room close to front if you don't want to make the loooong walk from the back of the hotel. Breakfast room small but the food offerings are adequate. Beds are comfortable. We were with the kids' sports team and had to stay here. If it were up to me I'd stay... More

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Port Huron, Michigan
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 28, 2013

Stay somewhere else if you can.Manager was rude. Food was gross. Room was not clean. Looked like bathtub hadnt been cleaned in years. Had the worse yellow ring around it Toilet was filth.Had to ask front desk for housekeeping which had left so we had to clean our own bathroom. Worst stay of my life. Will not stay with them... More

Was this review helpful? Yes
Harry P, Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact the hotel directly. More

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Additional Information about Country Inn & Suites By Carlson, Kalamazoo

Also Known As:
Country Inn Kalamazoo
Kalamazoo Country Inn
Address: 1912 East Kilgore Road, Kalamazoo, MI 49002
Phone Number:
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 31 hotels in Kalamazoo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Kalamazoo 2.5*
Reservation Options:
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