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Country Inn & Suites By Carlson, Kalamazoo

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1912 East Kilgore Road, Kalamazoo, MI 49002
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Country Inn & Suites By Carlson, Kalamazoo
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Country Inn & Suites By Carlson, Kalamazoo
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    130 Reviews from our TripAdvisor Community

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    Traveler rating
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    Rating summary
    • Sleep Quality
      4 of 5 stars
    • Location
      3.5 of 5 stars
    • Rooms
      3.5 of 5 stars
    • Service
      4 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      3.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (12)
    Date | Rating
    • English first
    • Any
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    • All months
      (130)
    • Mar-May only
      (36)
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      (53)
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    Winfield, Missouri
    Level Contributor
    3 reviews
    1 of 5 stars Reviewed 3 days ago NEW

    This review is long but I would advise anyone who is considering this hotel to read on!!! Terrible doesn't even begin to describe this visit. We should have known better, honestly. As soon as we walked in we noticed that the place was not very clean and had a smell. We were given the last available room or so we... More 

    Was this review helpful? Yes
    Tristan B, Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

    Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We apologize for the concerns you have shared about your experience at this hotel. I have addressed your concerns regarding the condition of the facility... More 

    Travelers are raving about these Kalamazoo hotels

    Frankenmuth, Michigan
    7 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    3 of 5 stars Reviewed 1 week ago

    Room seemed ok, older looking rooms. Hallway to room was very musty. Luckily the room wasn't that way. There was a hole in my ceiling over my bed. I wadded up a piece of paper and jammed it in the hole. I probably will look else where on my next Kzoo trip.

    Was this review helpful? Yes
    1 review
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed 3 weeks ago

    We went to Kalamazoo to see a relative who had bypass surgery at Bronson Hospital. Arrived at 3am, the front desk was so nice and helpful even late at night. We stayed for 2 nights and stayed in a great 2 room suite, which was exactly what we needed for the family. We found the proximity to Bronson Hospital to... More 

    Was this review helpful? Yes
    Weirton, West Virginia
    Level Contributor
    8 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    2 of 5 stars Reviewed 3 weeks ago

    The hotel was located on a service road which was difficult to get to off I-95. The first room had a bathroom light that blinked off and on all the time. They moved us to another room and the bathroom light wouldn't stay on once you were inside the bathroom. Some sort of "green" energy saving light that was totally... More 

    Was this review helpful? Yes
    Tristan B, Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

    Thank you for taking the time to write your review. The Country Inn & Suites Kalamazoo and the Carlson Rezidor Hotel Group will work diligently to ensure your claim is fully investigated. We appreciate you bringing this matter to our attention. To discuss your stay further, please contact the hotel directly, and ask for Tristan. More 

    Sparta, Wisconsin
    1 review
    1 of 5 stars Reviewed 4 weeks ago

    Couldn't even see the bottom of the pool, breakfast service was poor they ran out of food an 1.5 before breakfast was suppose to be done, there was a plant growing in the bathroom drain. Not very clean

    Review collected in partnership with Country Inns & Suites By Carlson

    Was this review helpful? Yes
    Tristan B, Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

    Thank you for taking the time to write your review. The Country Inn & Suites, Kalamazoo and the Carlson Rezidor Hotel Group will work diligently to ensure your claim is fully investigated. We appreciate you bringing this matter to our attention. To discuss your stay further, please contact the hotel directly, and ask for Tristan, Operations Manager. More 

    Questions? Get answers from hotel staff and past guests. Ask a question

    37 photos of this hotel

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