We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 31 Kalamazoo hotels

Country Inn & Suites By Carlson, Kalamazoo

2.5 of 5 Hotel   |   1912 East Kilgore Road, Kalamazoo, MI 49002
Hotel website
Hotel deals
Hotel amenities
Special Price
Book early and Save 15%
Save Saved
You added Country Inn & Suites By Carlson, Kalamazoo to your Saves list
Country Inn & Suites By Carlson, Kalamazoo
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
48%
Ranked #18 of 31 hotels in Kalamazoo
A recent review
3 of 5 stars reviewed yesterday
Lisa T Grand Rapids, Michigan
  • Reviews (61)
  • Photos (16)
  • Amenities
  • Q&A
  • Room tips (8)
  • Location
  • More
Write a Review

61 people have reviewed this hotel

Traveler rating
    12
    17
    13
    10
    9
See reviews for
24
7
3
10
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Grand Rapids, Michigan
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed yesterday NEW

We stayed here with a group after visiting the Air Zoo, which is quite close by. We were in a King suite, which was very spacious. It included a large refrigerator and microwave, and there was an extra sink besides the one in the bathroom which was nice for our family of 5. There were a number of stains on... More

Was this review helpful? Yes
NYC
Contributor
11 reviews 11 reviews
6 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

Staff was helpful and friendly. Hotel was well below average. Room was awful, stains all over the floor, blankets looked old, and towels were gross. Hotel needs updating! Pool was a good amenity. Free breakfast was weak. Zach Johnson should be ashamed to endorse this chain.

Was this review helpful? Yes
Tristan B, Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. To discuss your stay further, please contact the hotel directly, and ask... More

Ramsey, Minnesota
1 review
2 of 5 stars Reviewed 4 days ago NEW via mobile

I would not stay here. The rooms were not clean, they did not work to fix problems. We were with a large group and had 9 rooms in the hotel. The keys did not work several times through out our stay and the front desk workers were irritated with us for asking for new ones. One even walked me to... More

Was this review helpful? Yes
Tristan B, Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. To discuss your concern further, please contact the hotel directly, and ask for Tristan. Thank you and again, I apologize that our staff did not meet your needs. More

1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

Olga the front desk clerk was the kindest most courteous front desk clerk I've ever met. She showed us the different style of rooms they offered to help accommodate us. She was so polite and caring, I would come back here just for that! Hotel is older but nicely remodeled.

Was this review helpful? Yes
Denver, Colorado
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Unfortunately the walls are paper thin. Was able to hear conversations in the next room that were held at normal tone as well as people snowing in the next room. The second insult to injury with this hotel is they will frequently have many kids staying there on the weekend for whatever sports activities they are involved in and the... More

Was this review helpful? Yes
Tristan B, Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Please reach out to any of our employees directly should you have any concerns during or... More

Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We recently stayed at this motel for 3 nights in 2 separate rooms with my wife and 2 kids and my in-laws for a family reunion and the experience was wonderful. The rooms were larger than I expected and the updated furniture was a nice touch. The free Wi-Fi was a nice plus because other motels charge you for something... More

Was this review helpful? Yes 1
Tristan B, Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More

Kenosha, Wisconsin
2 reviews
3 of 5 stars Reviewed 1 week ago

Had poor directions and signage to find the place, no hot tub but the pool was nice. The breakfast was nothing special, your basic assortment of pre-made food. The room was big and the beds were so-so. It's not as nice as other Country Inn and Suites we've stayed at. People at front desk were very nice.

Was this review helpful? Yes
Tristan B, Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Please reach out to any of our employees directly should you have any concerns during or... More

neebish
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Friendly staff, clean. A bit run down--paint chipped etc--but clean. Rooms very nice, and larger than expected. Bed very nice in our king suite. and the kids liked the large main room. Staff great--very helpful. Good cookies at check in. Near the airport, so easy to get to the Air Zoo. Pleasantly surprised by how quiet it was. Breakfast decent.... More

Was this review helpful? Yes
Harry P, Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at Country Inn and Suites. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More

Chicago
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at the Country Inn & Suites in Kalamazoo on July 4 th. weekend and it was wonderful experience. The staff was very friendly and attentive. We really enjoyed the breakfast in the morning. The staff always greeted us with a smile and a very warm hello or goodbye. Coffee and tea were always available. The... More

Was this review helpful? Yes
Harry P, Front Office Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More

Southfield, Michigan
1 review
1 of 5 stars Reviewed 4 weeks ago

First, this hotel is adjacent to the runway for the Kalamazoo airport and is in a pretty desolate spot. Our travel baseball team stayed here for a weekend tournament. When we first walked in, I immediately noticed stale smell in the lobby. While it was clean, the smell was pretty awful, especially since it was a hot, humid day. The... More

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

We are sorry you were not satisfied with the condition of your room, including the paint and the condition of the bathroom. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Radisson standards. More

Owners: What's your side of the story?
If you own or manage Country Inn & Suites By Carlson, Kalamazoo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Country Inn & Suites By Carlson, Kalamazoo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites By Carlson, Kalamazoo

Address: 1912 East Kilgore Road, Kalamazoo, MI 49002
Phone Number:
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Kalamazoo 2.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Carlson, Hotels.com, Tingo, Priceline, BookingOdigeoWL, Travelocity, Agoda, Venere and Otel so you can book your Country Inn & Suites By Carlson, Kalamazoo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn Kalamazoo
Kalamazoo Country Inn

16 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Bathroom (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (1)
Viewed
Other (8)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Class
Number of rooms
79

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer