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All 31 Kalamazoo hotels

Country Inn & Suites By Carlson, Kalamazoo

2.5 of 5 Hotel   |   1912 East Kilgore Road, Kalamazoo, MI 49002
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49%
Ranked #16 of 31 hotels in Kalamazoo
A recent review
3 of 5 stars reviewed 5 days ago
Gregrenae Denver, Colorado
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  • Reviews (57)
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57 people have reviewed this hotel

Traveler rating
    12
    16
    12
    8
    9
See reviews for
23
7
3
10
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Denver, Colorado
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Unfortunately the walls are paper thin. Was able to hear conversations in the next room that were held at normal tone as well as people snowing in the next room. The second insult to injury with this hotel is they will frequently have many kids staying there on the weekend for whatever sports activities they are involved in and the... More

Was this review helpful? Yes
Tristan B, Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Please reach out to any of our employees directly should you have any concerns during or... More

Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We recently stayed at this motel for 3 nights in 2 separate rooms with my wife and 2 kids and my in-laws for a family reunion and the experience was wonderful. The rooms were larger than I expected and the updated furniture was a nice touch. The free Wi-Fi was a nice plus because other motels charge you for something... More

Was this review helpful? Yes 1
Tristan B, Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More

Kenosha, Wisconsin
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

Had poor directions and signage to find the place, no hot tub but the pool was nice. The breakfast was nothing special, your basic assortment of pre-made food. The room was big and the beds were so-so. It's not as nice as other Country Inn and Suites we've stayed at. People at front desk were very nice.

Was this review helpful? Yes
Tristan B, Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Please reach out to any of our employees directly should you have any concerns during or... More

neebish
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Friendly staff, clean. A bit run down--paint chipped etc--but clean. Rooms very nice, and larger than expected. Bed very nice in our king suite. and the kids liked the large main room. Staff great--very helpful. Good cookies at check in. Near the airport, so easy to get to the Air Zoo. Pleasantly surprised by how quiet it was. Breakfast decent.... More

Was this review helpful? Yes
Harry P, Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at Country Inn and Suites. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More

Chicago
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at the Country Inn & Suites in Kalamazoo on July 4 th. weekend and it was wonderful experience. The staff was very friendly and attentive. We really enjoyed the breakfast in the morning. The staff always greeted us with a smile and a very warm hello or goodbye. Coffee and tea were always available. The... More

Was this review helpful? Yes
Harry P, Front Office Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More

Southfield, Michigan
1 review
1 of 5 stars Reviewed 3 weeks ago

First, this hotel is adjacent to the runway for the Kalamazoo airport and is in a pretty desolate spot. Our travel baseball team stayed here for a weekend tournament. When we first walked in, I immediately noticed stale smell in the lobby. While it was clean, the smell was pretty awful, especially since it was a hot, humid day. The... More

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

We are sorry you were not satisfied with the condition of your room, including the paint and the condition of the bathroom. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Radisson standards. More

Crown Point, Indiana
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The whole team stayed here at the Country Inn & Suites. The staff were very accommodating, considering we had 15 twelve year olds running around full of energy. This is great place to stay with a team. Pool was very nice and clean. Breakfast was very good and rooms were clean and spacious. Also, for future sporting events, this is... More

Was this review helpful? Yes
Tristan B, Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at County Inn and Suites, Kalamazoo. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More

Kalamazoo
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 16, 2014

After bringing a group in for three years in a row, and having great professional experiences with the former manager, we were ready to negotiate another group stay. However, the current manager not only raised prices far too much, but never even responded to queries we sent. We have located another hotel to which to bring our business, who are... More

Was this review helpful? Yes 1
Winona, Minnesota
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 4, 2014

Suite it is not! As you walk in the front door the chlorine smell is very powerful. Then once you get inside your room it smells stale. Housekeeping needs some eduation on how to clean. Cobwebs hang from the ceiling, the bedspreads are stained and the bathrooms could use a renovation. Breakfast is not good, the oatmeal was cold and... More

Was this review helpful? Yes
Harry P, Manager at Country Inn & Suites By Carlson, Kalamazoo, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. To discuss your stay further, please contact the hotel directly, and ask... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed March 28, 2014

I had a great stay at this Country Inn & Suites. The room was clean and the bed was very comfortable. The staff was friendly and helpful. The front desk person was knowledgeable about the area and gave me a great restaurant recommendation. The breakfast had many options, with everything from waffles, eggs, sausage, to fresh fruit. I would definitely... More

Was this review helpful? Yes
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Additional Information about Country Inn & Suites By Carlson, Kalamazoo

Address: 1912 East Kilgore Road, Kalamazoo, MI 49002
Phone Number:
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Kalamazoo 2.5*
Reservation Options:
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Also Known As:
Country Inn Kalamazoo
Kalamazoo Country Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Class
Number of rooms
79

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