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All 31 Kalamazoo hotels

Red Roof Inn Kalamazoo West - Western Michigan U

2.0 of 5 Hotel   |   5425 West Michigan Avenue, Kalamazoo, MI 49009-1907
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Red Roof Inn Kalamazoo West - Western Michigan U
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84%
Ranked #3 of 31 Hotels in Kalamazoo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
teddygrit Wabash, Indiana
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194 reviews from our community

Traveler rating
    100
    62
    14
    8
    10
See reviews for
42
27
39
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
Wabash, Indiana
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Nice quite and clean. The front desk very friendly and helpful.The only thing missing was our room didn't have a refrig. No vending machines unless they were in lobby. Didn't go back to lobby to see. No breakfast, but we knew that before hand. Will stay here again!!

Was this review helpful? Yes 1
Phoenix, Arizona, USA
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stopped in to view the renovations and select a room, as I had a guest coming to stay for 3 days. I thought I had held the room (on credit card). when I arrived, I was given a different room on the 2nd floor and the bathtub was not clean. I was embarrassed for my guest...only stayed one night... More

Was this review helpful? Yes
tnortham, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Thank you for taking the time to share your thoughts with us. We are very sorry that your experience for you and your friend was less than you expected. Please know that we make guest satisfaction our number one priority and that we appreciate your feedback and look at it as an opportunity to improve. We are truly sorry that... More

Kansas City
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This location is a great choice for any traveler on a budget. The rooms are new and spacious and the staff is top notch, especially Justin. He made sure we got to where we going and is an asset to the company.

Was this review helpful? Yes 2
tnortham, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Thank you for taking the time to share your thoughts. We are so pleased that you enjoyed your stay and the service that Justin was able to provide for you. We are very happy that you enjoy our new rooms, we are very proud of them. I will make sure to share your comments with Justin and the rest of... More

MIDDLEBURG
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 11, 2014

Outstanding property...just refurbished...great location....nice people at the front desk. What else can you expect from a budget hotel? The entire Red Roof experience just keeps getting better! Non smoking is the icing on the cake...

Was this review helpful? Yes 2
tnortham, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Thank you for taking the time to post a wonderful review. We are thrilled that you enjoyed our recently renovated rooms and our friendly staff. We are also happy that our location worked out well for you. Thank you for being a Red Roofer! Sincerely, Terry Northam General Manager Red Roof Inn – Western Michigan University I0025@redroof.com More

Kalamazoo, Michigan
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 7, 2014

This place worked out very well for a last minute choice. They were a lot less expensive than the other hotels nearby. The room was clean, bed was a little hard for my preference. The check-in process was quick and I was in my room snoozing before I knew it.

Was this review helpful? Yes 2
tnortham, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Thank you for taking the time to share your thoughts with us.. We are so pleased that you enjoyed your clean and affordable room. We are happy that we were able to check you in quickly and that you were able to get the rest that you needed. It is truly a pleasure having you as our guest. Sincerely, Terry... More

Warren, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 3, 2014

It was a nice room a lot of noise though. Good for one night. It wasn't as close to western michigan as I thought it would be. The beds were very uncomfortable. The outside of the hotel wasn't as nice as inside

Was this review helpful? Yes 1
tnortham, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Thank you for letting us know your thoughts about your recent stay at our motel. We are happy that you enjoyed your room but disappointed to here that your stay was disrupted by noise. Please know that we work hard to make sure that all of guests stays are enjoyable. It is truly a pleasure having you as our guest... More

Montreal, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 3, 2014

Very comfortable, accessible and clean motel. It really hits every standard I have for a motel, and more. We had a deluxe room, because the regular ones were all booked, there's all these little details that make you say AAAHHH after a 4-hour drive and 10 ahead of us the next morning...

Was this review helpful? Yes 3
tnortham, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Thank you for taking the time to post a wonderful review. We are so pleased that you were able to enjoy our clean, comfortable and recently renovated rooms after a long day on the road. We hope that you will stay with us again as you pass through Kalamazoo. Sincerely, Terry Northam General Manager Red Roof Inn – Western Michigan... More

Kalamazoo, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 2, 2014

I'm a regular at the western michigan location.. And Sharon never fails me.. She goes above and beyond here job description to make my stay enjoyable.. Once again Sharon and the staff get an A+++ and since it's the summer and very hot the bottled waters come in handy.. Thank you Sharon!!

Was this review helpful? Yes 1
tnortham, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Thank you for being a regular guest and we are happy that Sharon is able to make your stays so enjoyable. We are happy that you enjoy the benefits that provided for our Redi Card guests as well. It is truly a pleasure having you as our guest and we look forward to seeing you in the future. Sincerely, Terry... More

Chicago
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 29, 2014 via mobile

Was recently in town for business and chose to stay at this location. I am always leery of budget hotels, but staying here put my mind at ease. Along with the low price, this place has been recently renovated and looks great. Justin at the front desk was able to assist me with directions and was very helpful throughout my... More

Was this review helpful? Yes 2
tnortham, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Thank you for taking the time to post a review. We are so pleased that you enjoyed your stay and that our inn met your needs for your business trip. We are also pleased that Justin was able to provide the service that you required. I will make sure to share your comments with him. We hope to see you... More

Traverse City, Michigan
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 25, 2014

Decent place for the money. Room has an odor but not sure what it is. Room appeared clean, nice laminate floors with clean rugs over top. Did notice stains on sheets and pillow cases but guessing with the amount of people that stay here that maybe it can't be helped. Air Conditioning worked good so that's a plus. Location seems... More

Was this review helpful? Yes 2
tnortham, General Manager at Red Roof Inn Kalamazoo West - Western Michigan U, responded to this review

Thank you for taking the time to post a review. We are so pleased that you enjoyed your room but I would like to apologize for the odor in the room and for the stained linen, I will make sure to follow up with our housekeeping staff to insure that we avoid any future occurrences. I will make sure to... More

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Additional Information about Red Roof Inn Kalamazoo West - Western Michigan U

Address: 5425 West Michigan Avenue, Kalamazoo, MI 49009-1907
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Kalamazoo West - Western Michigan U 2*
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Also Known As:
Red Roof Inn Kalamazoo West Hotel Kalamazoo
Kalamazoo Red Roof Inn

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