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All 32 Kalamazoo hotels

Holiday Inn Express Kalamazoo

2.5 of 5 Hotel   |   3630 East Cork Street, Kalamazoo, MI 49001
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Ranked #8 of 32 Hotels in Kalamazoo
A recent review
3 of 5 stars Reviewed May 18, 2012
Felicia S
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108 reviews from our community

Traveler rating
    44
    38
    13
    7
    6
See reviews for
27
15
8
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Kalamazoo
See the most recent reviews
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 18, 2012 via mobile

Our stay was for business, the room was clean and very comfortable. I wish all the rooms had microwave and refrigerators. My only complaint is after being allowed to have an extension on check out, housekeeping constantly knocked on my door at 9.30am. And on top of that a lady kept yelling laundry loudly up and down the hall. My... More 

Was this review helpful? Yes 1
KBaker041484, General Manager at Holiday Inn Express Kalamazoo, responded to this review

Thank you for taking the time to provide this feedback. As the General Manager at this property I take full responsibility to ensure that this does not happen again in the future. I have shared this review with staff and we, as a whole, would like to sincerely apologize for the inconvenience posed during your stay. Once again, Thank you... More 

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 6, 2012 via mobile

Service was excellent and rooms were clean. Issues were the beds were very lumpy and the hotel was next to the highway. I was here on cinco de mayo for a bowling tournament and I didn't get much sleep. If you want sleep lay on the floor with earplugs because it's loud and the beds are terrible

Was this review helpful? Yes 3
KBaker041484, General Manager at Holiday Inn Express Kalamazoo, responded to this review

Thank you for taking the time to share your thoughts. As you have already stated, this hotel is located next to the highway. However, we do have half of our rooms with windows facing our parking lot which is much less noisy. We understand how you feel about your recent stay and would kindly like to suggest that a request... More 

Ortonville, Michigan
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 6, 2012

Upon entering, the hotel had automatic sliding doors, thank you. I take this for granted until I mistakenly stay at a place with regular doors that slam on your luggage as you try to quickly scoot out the door. All of the staff I encountered were friendly and professional. The hotel was very clean as was my room too. There... More 

Was this review helpful? Yes
KBaker041484, General Manager at Holiday Inn Express Kalamazoo, responded to this review

Thank you for taking the time to write a review on our hotel. Getting great feedback from our guests helps in so many ways. I am very glad to hear that the staff made a nice impression. They all sincerely care about our guests and it is comments like this that make it all worth while and rewarding. I am... More 

Appleton, Wisconsin
Top Contributor
91 reviews 91 reviews
41 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed March 31, 2012

The hotel staff is great! Very efficient and friendly. The hotel is nicely maintained and the Internet is super! I had seven wireless Internet options from which to choose. All of them showed a reasonable signal on my iPad! I have never had that before. The room was very clean. Breakfast was up to HI Express standards. The server was... More 

Was this review helpful? Yes 1
KBaker041484, General Manager at Holiday Inn Express Kalamazoo, responded to this review

Thank you for taking the time to review the Holiday Inn Express of Kalamazoo! I greatly appreciate the constructive feedback and will be making steps towards efficiently taking care of the suggestions provided. We look forward to accommodating you in the future! More 

Jackson, Michigan
1 review
5 of 5 stars Reviewed March 25, 2012

this was my 2nd stay. what brought me back was the front staff desk person jennifer !! the 2nd time was the front staff desk person abby !! karissa you have 2 very good representatives of your Holiday Inn :) these ladies especially will bring me back many more times with their customer service skills and the rest of the... More 

Was this review helpful? Yes
KBaker041484, General Manager at Holiday Inn Express Kalamazoo, responded to this review

jean m, Thank you for the great feedback! We look forward to accommodating you in the future. More 

Atlanta
1 review
4 of 5 stars Reviewed March 19, 2012

The internet at this place rocks! I was able to get download speeds of up to 1MB/s, just like I get at home! Truly outstanding. Anywho, the rest of the place was great, room was clean and comfortable. The only reason I did not give this 5 stars is because the bed was lumpy.

Was this review helpful? Yes
KBaker041484, General Manager at Holiday Inn Express Kalamazoo, responded to this review

Thank you for contributing your opinion about the Holiday Inn Express & Suites of Kalamazoo on TripAdvisor. We are very proud of our internet connection. In order to provide the best connection for every guest, we have 6 different access points through out our building. One access point on each end of the hall on each floor. You dont find... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed March 10, 2012

I live in Chicago and travel to Michigan to see my dad who has cancer. It is imperative to have a comfortable place to stay, especially since I hate not being in my own bed probably more than the average person. Let me name the perfect things at this hotel: the staff, the room, the cleanliness, the smoke-free status, the... More 

Was this review helpful? Yes
KBaker041484, General Manager at Holiday Inn Express Kalamazoo, responded to this review

Thank you for taking the time to boast about us on TripAdvisor! I sincerely appreciate the time you spent reviewing the hotel and all the kind comments you shared. The outlook you had on your stay is exactly what we pride ourselves in. I understand there are a lot of other choices for accommodation in Kalamazoo and especially appreciate that... More 

Peoria, Illinois, USA
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 28, 2012

As with other hotels in the HI Express chain, this hotel is not fancy but was very clean and comfortable. The front desk staff was very friendly. There was plenty of the breakfast foods and it was very good. The internet worked well and the location is perfect for those passing through - right off of the highway.

Was this review helpful? Yes
KBaker041484, General Manager at Holiday Inn Express Kalamazoo, responded to this review

Thank you for the kind review. We pride ourselves in treating every guest like family by greeting them with a warm smile as soon as they arrive to making sure everything is perfect during their stay and wishing them a fond fairwell upon their departure. We look forward to accommodating you in the future! More 

Ann Arbor, Michigan
Top Contributor
81 reviews 81 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 20, 2012 via mobile

We stay at HIE's because we have come to enjoy their consistent commitment to quality. Every hotel seems nearly identical in a comforting way. My children thought we were on the way to florida. They look that alike. The HIE in K-zoo was no surprise. The staff was friendly and very helpful. Checking in was painless. When asked for a... More 

Was this review helpful? Yes
KBaker041484, General Manager at Holiday Inn Express Kalamazoo, responded to this review

Thank you so much for taking time out of your busy schedule to share your experience at the Holiday Inn Express of Kalamazoo! We greatly appreciate your feedback and have noted the areas where we can improve. As part of the Holiday Inn Brand we strive to create a consistent and memorable experience for every guest. I am very happy... More 

Lansing, Michigan
1 review
5 of 5 stars Reviewed February 2, 2012

This is probably the nicest hotel I have been to in a long time. I was in town for work and will be staying here again if I come to town. The cleaning staff was tremendous and the desk lady Angel is the nicest person you will ever meet. She was busy every time I seen her which would make... More 

Was this review helpful? Yes
KBaker041484, General Manager at Holiday Inn Express Kalamazoo, responded to this review

Thank you so much for taking the time to comment on how wonderful the staff is. We take pride in going above and beyond to create a legendary experience for all of our guest. We look forward to accommodating you in the future. More 

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Additional Information about Holiday Inn Express Kalamazoo

Address: 3630 East Cork Street, Kalamazoo, MI 49001
Phone Number:
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Kalamazoo 2.5*
Number of rooms: 64
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Also Known As:
Holiday Inn Express Kalamazoo Hotel Kalamazoo
Holiday Inn Kalamazoo
Kalamazoo Holiday Inn
Hotel Style:
#4 Romantic Hotel in Kalamazoo
#7 Family Hotel in Kalamazoo
#9 Business Hotel in Kalamazoo

23 photos of this hotel

Management photos: Courtesy of the property manager

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