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Holiday Inn Express & Suites Kalamazoo

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3630 East Cork Street, Kalamazoo, MI 49001
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Holiday Inn Express & Suites Kalamazoo
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120 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Everson, Washington
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

ALL staff kind, responsive and hospitable. Special thanks to Kara and Aaron (front desk) for sensitivity in managing a reservation matter. Facility is typically HI Ex excellent. Location a bit compromised, temporarily, by nearby road construction.

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KBaker041484, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Ronald S - As we know your time is precious, thank you for the time you spent sharing your stay with us on TripAdvisor. We are pleased you enjoyed your stay and look forward to welcoming you back the next time your in town. More 

Greenville, North Carolina
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Upon arrival, the town is under a lot of construction on the roads right now so not very nice to look at. The exit is closed at the moment so the hotel is not full. The staff is super friendly and very helpful as I have come to expect at every Holiday Inn Express. I love the breakfast but wish... More 

Was this review helpful? Yes
KBaker041484, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Kinne R - Thank you for taking the time to share feedback regarding your stay with us! We greatly appreciate the positive compliments and the constructive criticism, as we strive to improve with every opportunity presented to us. We also thank you for being a loyal member of our IHG Rewards program and look forward to accommodating you again in... More 

Adrian, Michigan
1 review
5 of 5 stars Reviewed 4 weeks ago

Although our room was just us Seniors for one night , the staff in advance and on site were just so accommodating and going beyond the call of duty as we had virtually private use of the Breakfast Room and its big screen tv with lounge furniture. Our Kzoo son and family joined us to celebrate our 60th Anniversary.

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KBaker041484, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Rod H - We appreciate you taking the time to share your experience and are pleased you were able to relax and have some great family time. We are glad you had a happy 60th Anniversary and look forward to accommodating you again the next time you come to Kalamazoo! More 

South Lyon, Michigan
1 review
5 of 5 stars Reviewed 4 weeks ago

Nice hotel but i did not care for the mattresses. i woke up with a sore neck and back hurting both mornings. room was clean lots of space. nice pool. very friendly staff. i like the set up this hotel had.

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KBaker041484, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Samantha C - Thank you for the feedback and taking the time to share your experience on TripAdvisor. We appreciate your business and look forward to accommodating you when your future travel plans bring you back to Kalamazoo! More 

Bloomington, Illinois
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

Quick overnight stop - room was fine, pool was nice - actually warmer water than typical. I was a solid/high 3 leaning towards a 4 until breakfast. Food was standard Holiday Inn Express, good selection and staff was keeping everything stocked. Then one of the staff goes over and empties the garbage ... no gloves on. So I get curious... More 

Was this review helpful? Yes 1
KBaker041484, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Chris S - I am very sorry that your experience at breakfast fell below expectations. What you have described is not at all typical of our hotel and I can assure you it will be rectified immediately. Your feedback is greatly appreciated, as the hotel welcomes each opportunity to improve. Management will utilize your feedback as a coaching tool for... More 

Upper Peninsula, Michigan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 24, 2015

While most Holiday Inn Express hotels are pretty much the same wherever you go, this one had a couple of noteworthy attributes. They boast about their IHG Green Engage System to reduce environmental impact, but they're still using styrofoam plates and bowls:( The pool is clean and perfectly heated for a refreshing and therapeutic swim:) The thick, plush looking mattresses... More 

Was this review helpful? Yes
KBaker041484, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

F B - Thank you for the valuable feedback. We appreciate the opportunity to improve and look forward to welcoming you back the next time you are in Kalamazoo! More 

Caseville, Michigan
1 review
5 of 5 stars Reviewed April 6, 2015

My children and grandchildren met my husband and myself at this hotel for Easter weekend. We wanted to visit the Airzoo and saw this hotel was close. It had a heated pool and free breakfast. It was perfect. There was hardly anyone staying there. We had the pool to ourselves most of the time and it was warm. The breakfast... More 

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KBaker041484, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Sherri20152015 - Thank you for the fantastic feedback regarding a recent stay at our property. We are so pleased that you enjoyed your stay with us and hope that you enjoyed the Air Zoo as well. Anytime you plan to travel back to the area, we look forward to accommodating you again! More 

Contributor
14 reviews 14 reviews
9 hotel reviews
4 of 5 stars Reviewed March 29, 2015

I was originally disappointed to find out I booked the wrong hotel. However I ended up happy with this hotel. Our room was clean, quiet, & comfortable. Only bad thing is that there was no microwave/microfridge. I was told by the staff that all rooms will have one by next year. The staff was super friendly. We had an issue... More 

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KBaker041484, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Spazekadet - We sincerely appreciate you providing feedback about your stay with us! We are pleased that you enjoyed our newly renovated pool and are definitely in the process of placing refrigerator and microwave combos in all of our guestrooms as well. We understand this is a growing demand for our guest and are continuously making strides to increase our... More 

Baltimore
Top Contributor
53 reviews 53 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 25, 2015

We stayed at this hotel from March 15-20, 2015. The hotel was fine, but we were not looking for anything fancy . Breakfast was ok but rather limited. I would advise on not making the pancakes, they are made by an machine, which was never consistent. Some were only cooked on one side. The other breakfast items were ok. I... More 

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KBaker041484, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

biscotti2 - Thank you for taking time to provide valued feedback regarding a recent stay with us! We appreciate your review of our hotel and look forward to accommodating you in the future and showing you our renovated pool! More 

Lansing, Michigan
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 16, 2015

The rooms do not come with refrigerators or microwaves, you are charges extra for them if they can find one. The breakfast eggs were cold ten minutes after they were open to serve breakfast. The linens were so thin I don't know if it was thread count or just older and used. This is not a place I would recommend... More 

Was this review helpful? Yes 2
KBaker041484, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Blossomtime - We appreciate you taking the time to provide us with valued feedback, as the hotel welcomes any opportunity to improve. We apologize for the cold eggs and the breakfast host has been notified about your concerns. The linens in the guestroom are Holiday Inn Express specific and I have forwarded your comments about the bedding to housekeeping. Lastly... More 

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48 photos of this hotel

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Hotel & grounds (6)
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Dining (7)
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