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Holiday Inn Express & Suites Kalamazoo

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3630 East Cork Street, Kalamazoo, MI 49001
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1 room 1 guest
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Holiday Inn Express & Suites Kalamazoo
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124 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Green Valley, Arizona
2 reviews
5 of 5 stars Reviewed 1 week ago

We spent two nights here and found everything to be more than satisfying! Clean room, good breakfast, pleasant atmosphere, but most impressive of all was the staff!! Very professional, pleasant and going more than the extra mile to be helpful!! We were in Kalamazoo for a family reunion and had several old and treasured family photos with us........some inadvertently fell... More 

Was this review helpful? Yes
KBaker041484, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Mary L - Thank you very much for sharing your feedback regarding a recent stay with us! Everyone here at Holiday Inn Express of Kalamazoo really enjoy our job and take every opportunity to go above and beyond for our guest. We are also very happy that you received your cherished photos safe and sound. The next time you visit... More 

Germantown, Maryland
Level Contributor
62 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

It was a comfortable stay at this hotel. The room was clean. The breakfast was standard as other Holiday Inn Express hotels. The only shortcoming was that the wi-fi signal was a little slow and weak in my room. The staff was very friendly.

Was this review helpful? Yes
KBaker041484, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

dawalish - Thank you for taking time to provide us with feedback regarding a recent stay with us! We are pleased you enjoyed your stay and greatly appreciate the positive feedback, as we know finding a few extra minutes to write a review can be tough sometimes. We will look into the WiFi connection and look forward to welcoming you... More 

Winnipeg, Canada
1 review
3 of 5 stars Reviewed 3 weeks ago

Overall, our stay was not bad, however, we were more than a little disappointed the exit off I-94 was closed in both directions due to major construction. I Would never have booked this room had I known in advance because it is a real hassle to detour, especially if you're not familiar with the area. Online booking sites made absolutely... More 

Was this review helpful? Yes
KBaker041484, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Jake G - Thank you for sharing valuable feedback regarding a recent stay with us. We sincerely apologize for the inconvenient construction. We too share the same frustrations regarding the area construction and have taken as many precautions as possible. We have posted a blurb on our brand webpage with detour instructions as well as verbally make our guest aware.... More 

Dallas, Georgia, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Since I am a frequent business traveler, many of my trips are scheduled at the last minute. I generally stay at IHG properties, and this hotel is no exception to the great facilities they offer. The staff were very accommodating and polite.The rooms were very clean, the linens were fresh, the pillows all fluffed and the A/C worked well. I... More 

Was this review helpful? Yes
KBaker041484, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Norm G - Thank you for sharing positive feedback regarding a recent stay with us. We are very pleased that you enjoyed your stay and look forward to welcoming you back any time your travels bring you to Kalamazoo! More 

Everson, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 25, 2015

ALL staff kind, responsive and hospitable. Special thanks to Kara and Aaron (front desk) for sensitivity in managing a reservation matter. Facility is typically HI Ex excellent. Location a bit compromised, temporarily, by nearby road construction.

Was this review helpful? Yes 1
KBaker041484, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Ronald S - As we know your time is precious, thank you for the time you spent sharing your stay with us on TripAdvisor. We are pleased you enjoyed your stay and look forward to welcoming you back the next time your in town. More 

Greenville, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 16, 2015

Upon arrival, the town is under a lot of construction on the roads right now so not very nice to look at. The exit is closed at the moment so the hotel is not full. The staff is super friendly and very helpful as I have come to expect at every Holiday Inn Express. I love the breakfast but wish... More 

Was this review helpful? Yes 1
KBaker041484, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Kinne R - Thank you for taking the time to share feedback regarding your stay with us! We greatly appreciate the positive compliments and the constructive criticism, as we strive to improve with every opportunity presented to us. We also thank you for being a loyal member of our IHG Rewards program and look forward to accommodating you again in... More 

Adrian, Michigan
1 review
5 of 5 stars Reviewed June 2, 2015

Although our room was just us Seniors for one night , the staff in advance and on site were just so accommodating and going beyond the call of duty as we had virtually private use of the Breakfast Room and its big screen tv with lounge furniture. Our Kzoo son and family joined us to celebrate our 60th Anniversary.

Was this review helpful? Yes
KBaker041484, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Rod H - We appreciate you taking the time to share your experience and are pleased you were able to relax and have some great family time. We are glad you had a happy 60th Anniversary and look forward to accommodating you again the next time you come to Kalamazoo! More 

South Lyon, Michigan
1 review
5 of 5 stars Reviewed June 1, 2015

Nice hotel but i did not care for the mattresses. i woke up with a sore neck and back hurting both mornings. room was clean lots of space. nice pool. very friendly staff. i like the set up this hotel had.

Was this review helpful? Yes
KBaker041484, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Samantha C - Thank you for the feedback and taking the time to share your experience on TripAdvisor. We appreciate your business and look forward to accommodating you when your future travel plans bring you back to Kalamazoo! More 

Bloomington, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 31, 2015 via mobile

Quick overnight stop - room was fine, pool was nice - actually warmer water than typical. I was a solid/high 3 leaning towards a 4 until breakfast. Food was standard Holiday Inn Express, good selection and staff was keeping everything stocked. Then one of the staff goes over and empties the garbage ... no gloves on. So I get curious... More 

Was this review helpful? Yes 1
KBaker041484, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Chris S - I am very sorry that your experience at breakfast fell below expectations. What you have described is not at all typical of our hotel and I can assure you it will be rectified immediately. Your feedback is greatly appreciated, as the hotel welcomes each opportunity to improve. Management will utilize your feedback as a coaching tool for... More 

Upper Peninsula, Michigan
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 24, 2015

While most Holiday Inn Express hotels are pretty much the same wherever you go, this one had a couple of noteworthy attributes. They boast about their IHG Green Engage System to reduce environmental impact, but they're still using styrofoam plates and bowls:( The pool is clean and perfectly heated for a refreshing and therapeutic swim:) The thick, plush looking mattresses... More 

Was this review helpful? Yes
KBaker041484, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

F B - Thank you for the valuable feedback. We appreciate the opportunity to improve and look forward to welcoming you back the next time you are in Kalamazoo! More 

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