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Holiday Inn Express Kalamazoo

2.5 of 5
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3630 East Cork Street, Kalamazoo, MI 49001
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Holiday Inn Express Kalamazoo
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Ranked #10 of 32 Hotels in Kalamazoo
A recent review
5 of 5 stars reviewed 2 weeks ago
Sherri20152015 Caseville, Michigan
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114 reviews from our community

Traveler rating
    46
    41
    13
    7
    7
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32
15
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40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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    (114)
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Caseville, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

My children and grandchildren met my husband and myself at this hotel for Easter weekend. We wanted to visit the Airzoo and saw this hotel was close. It had a heated pool and free breakfast. It was perfect. There was hardly anyone staying there. We had the pool to ourselves most of the time and it was warm. The breakfast... More 

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KBaker041484, General Manager at Holiday Inn Express Kalamazoo, responded to this review

Sherri20152015 - Thank you for the fantastic feedback regarding a recent stay at our property. We are so pleased that you enjoyed your stay with us and hope that you enjoyed the Air Zoo as well. Anytime you plan to travel back to the area, we look forward to accommodating you again! More 

Contributor
12 reviews 12 reviews
7 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I was originally disappointed to find out I booked the wrong hotel. However I ended up happy with this hotel. Our room was clean, quiet, & comfortable. Only bad thing is that there was no microwave/microfridge. I was told by the staff that all rooms will have one by next year. The staff was super friendly. We had an issue... More 

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KBaker041484, General Manager at Holiday Inn Express Kalamazoo, responded to this review

Spazekadet - We sincerely appreciate you providing feedback about your stay with us! We are pleased that you enjoyed our newly renovated pool and are definitely in the process of placing refrigerator and microwave combos in all of our guestrooms as well. We understand this is a growing demand for our guest and are continuously making strides to increase our... More 

Baltimore
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel from March 15-20, 2015. The hotel was fine, but we were not looking for anything fancy . Breakfast was ok but rather limited. I would advise on not making the pancakes, they are made by an machine, which was never consistent. Some were only cooked on one side. The other breakfast items were ok. I... More 

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KBaker041484, General Manager at Holiday Inn Express Kalamazoo, responded to this review

biscotti2 - Thank you for taking time to provide valued feedback regarding a recent stay with us! We appreciate your review of our hotel and look forward to accommodating you in the future and showing you our renovated pool! More 

Lansing, Michigan
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 16, 2015

The rooms do not come with refrigerators or microwaves, you are charges extra for them if they can find one. The breakfast eggs were cold ten minutes after they were open to serve breakfast. The linens were so thin I don't know if it was thread count or just older and used. This is not a place I would recommend... More 

Was this review helpful? Yes 2
KBaker041484, General Manager at Holiday Inn Express Kalamazoo, responded to this review

Blossomtime - We appreciate you taking the time to provide us with valued feedback, as the hotel welcomes any opportunity to improve. We apologize for the cold eggs and the breakfast host has been notified about your concerns. The linens in the guestroom are Holiday Inn Express specific and I have forwarded your comments about the bedding to housekeeping. Lastly... More 

Kalamazoo, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 26, 2015

Room was very very clean and pleasant. Yes, it's like the pictures, lol. WiFi was perfect, strong & no dropoff. Breakfast was very nice. Had a mango blend juice, cheese omelette, and a cinnamon bun worth breaking a diet for. Staff was in & out, so if I had any questions, would have been dealt with promptly. Was disappointed that... More 

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KBaker041484, General Manager at Holiday Inn Express Kalamazoo, responded to this review

Lorna R - Thank you so much for the valued feedback. While the unexpected outtage of hot water was not pleasant, I am very pleased that our service recovery was to your satisfaction. We do take great pride in providing an excellent guest experience and strive to go the extra mile whenever possible. We look forward to welcoming you back... More 

killeen, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 31, 2014

The staff was very helpful with accommodating us. Manager upgraded room because we had 5 adults. They were also good with getting back with answers. Breakfast was great. Didn't use the pool, room was clean and spacious. No problem wifi. Close to airport and far enough away so didn't hear planes. Shopping mall was 10 min away along with many... More 

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Flushing, Michigan
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 15, 2014

Clean and ready for use. Prompt check in late in day when we were tired from shopping. Standard breakfast the next a.m. Pleasant staff. They give you a free Wifi code. Not far from Crossroads Mall and many other outside shops. Many nice restaurants around. A walk in downtown Bronson Park is always a treat in December ! There are... More 

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KBaker041484, General Manager at Holiday Inn Express Kalamazoo, responded to this review

Eric N - Thank you for sharing your recent experience at our property on TripAdvisor! We sincerely thank you for your business and look forward to accommodating you again in the future. More 

Illinois
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 5, 2014

Thank you Kristine and Duane for making our team stay comfortable. The hotel was nice, quiet and clean, outside for the elevator not being vacuumed. We have reserved the hotel in advance for team competition, and I have not heard any complaints from over dozen of parents. Pool was at a perfect temperature, little run down, but perfect for kids... More 

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Marathon, Florida
Contributor
19 reviews 19 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 4, 2014

This hotel is pretty standard for the Holiday Inn Express chain. I use them regularly as it is good value for the money. What I found surprising on this trip was the staff quality. One clerk even asked that "since I was staying a long time", he would be glad to recommend some good home cooking restaurants to make sure... More 

Was this review helpful? Yes 2
Brownstown Township, Michigan
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 2, 2014

I am a self-proclaimed popcorn-aholic. Imagine my dismay when I discovered that I hadn't packed any into by overnight bag. There was none to be found on the premises. None in any vending machine and no sundry shop. The 3rd shift manager, Dwayne, took pity on me and hiked over to one of their "sister" properties and procured a bag... More 

Was this review helpful? Yes 1
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24 photos of this hotel

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