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Candlewood Suites Kalamazoo

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3443 Retail Place Drive, Kalamazoo, MI 49048
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Candlewood Suites Kalamazoo
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Candlewood Suites Kalamazoo
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71 reviews from our community

Traveler rating
    34
    24
    7
    4
    2
See reviews for
11
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34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Warren, Ohio
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 23, 2014

My past experiences with extended stay hotels have not been good, so I was a little worried about this place. However, it exceeded my expectations! This is a newer hotel and everything looked fresh and clean. The room was spacious, and the kitchen area was very well appointed with dishes, glasses, cups, etc.....and everything was sparkling clean! We only stayed... More 

Was this review helpful? Yes 1
Samantha B, Manager at Candlewood Suites Kalamazoo, responded to this review

Dear Tami S., We appreciate you taking the time to tell us about your experience! I apologize for the issues that occurred during your stay, and I will make sure to speak to the employee that checked you in to make sure that he is trained on proper procedures. However, I am so glad to hear that you enjoyed the... More 

Kaysville, Utah, United States
Top Contributor
60 reviews 60 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 18, 2014

This is a great stopover for the weary business traveler. Convenient, clean and comfortable. I was very impressed with their hospitality and customer service. The level of detail for my stay was excellent. Example: there was frost on my window in the morning, and as I checked out at 5 AM, the clerk said, "Do you need to borrow an... More 

Was this review helpful? Yes
Samantha B, Manager at Candlewood Suites Kalamazoo, responded to this review

Dear Richard S., Thank you for taking the time to tell us about your stay! I am so glad that you enjoyed your time with us and I am especially happy to hear that our front desk clerk was able to exceed your expectations! I will make sure to share your kind words with him! Please visit us again the... More 

Johnstown, Ohio
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 16, 2014

Have horrid asthma induced allergies, to include feathers. By the next morning, there were brand new "non feather" pillows on my bed. Rooms clean and spacious and all you need is to buy the food. In case you forget anything, the hotel has a "commissary" where you can purchase last minute items. Fruit and free coffee in the a.m. Laundry... More 

Was this review helpful? Yes
Samantha B, Manager at Candlewood Suites Kalamazoo, responded to this review

Dear Lulu C, Thank you for choosing to stay at the Candlewood Suites - Kalamazoo and for taking the time to tell us about your stay! I am so glad to hear that you enjoyed your time with us and that you were able to enjoy the various amenities that we offer, especially the laundry room! Our staff makes every... More 

Grosse Pointe Park, Michigan
Top Contributor
65 reviews 65 reviews
25 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed December 15, 2014

We stayed here overnight for a wedding we were attending in K'zoo.. Hotel looks quite new. Suite was spacious, quite clean, and well appointed. Climate control worked very well and was quiet. Bed was extremely comfortable, Bathroom was good sized, and everything there worked well. Front desk was very polite and professional. Young lady who served there (Hannah is her... More 

Was this review helpful? Yes
Samantha B, Manager at Candlewood Suites Kalamazoo, responded to this review

Dear gpp, Thank you so much for taking the time to tell us about your stay. I am glad to hear that you enjoyed our spacious rooms and comfortable beds! Our staff strives to make every guest feel at home, so I am glad to hear that Hannah was able to help you while you were here. In regards to... More 

Zion, Illinois
Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 5, 2014

We just stayed over night, but were really impressed with the room overall, especially the kitchen. Room was very clean, there was a little peeling paint over the shower, but otherwise in good repair. The young man at the front desk when we checked in was friendly enough, but seemed a little shy. Hopefully he'll get better with experience (he... More 

Was this review helpful? Yes
Samantha B, Manager at Candlewood Suites Kalamazoo, responded to this review

Dear Kathryn E., Thank you for taking the time to tell us about your stay! I am so glad to hear that you enjoyed your time with us and that you found the room to be clean and the staff friendly. I will make sure to pass your kind words along to the rest of our staff. We would all... More 

Upper Sandusky, Ohio
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 7, 2014

The only disappointment I had was in not staying here the week before when in town for business! The front desk staff was friendly and very accommodating. I asked for a quiet room and received one on the top floor. Not the quietest hotel I've ever stayed in, but the room was clean. You have to request housekeeping, which wasn't... More 

Was this review helpful? Yes 2
Samantha B, Manager at Candlewood Suites Kalamazoo, responded to this review

Brig_1_g, Thank you so much for taking the time to tell us about your stay! We are delighted that you enjoyed your time with us and that our staff made you feel welcome! Because we are an extended stay hotel, we try to make our guests feel like they're at home, which is why housekeeping only visits the room once... More 

Sao Paulo, SP
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 2, 2014

Big room, silent, with big refrigerator and cooktops. You must to ask for housekeeping. No breakfast but low prices for groceries. Good to spend a night during a long trip. Really close to the Kalamazoo industrial area.

Was this review helpful? Yes
Samantha B, Front Office Manager at Candlewood Suites Kalamazoo, responded to this review

Luis C, Thank you for taking the time to review. Our property is an extended stay hotel with limited housekeeping upon request. I'm glad to read that your stay went well. Hopefully you will come visit us again soon! Candlewood Management More 

WINDSOR
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 27, 2014

A great place to stay. It was our first time staying here, had an awesome room. Front desk was very friendly and attentive to our needs. Will definitely recommend this place to family and friend, and will stay here anytime we are in this city!

Was this review helpful? Yes
Samantha B, Front Office Manager at Candlewood Suites Kalamazoo, responded to this review

Dear Laurie b, Thank you for taking the time to review our hotel. It is wonderful to read how well your stay with us went. I'm glad hear that the staff was friendly and attentive to your needs. We definitely take pride in the customer service we provide to our guests. We look forward to seeing you again the next... More 

Cambridge, Canada
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 16, 2014

This property is well maintained, clean and has friendly staff. The room was well appointed and had everything required for a longer stay including toaster, cutlery, dishware, fridge with ice maker and so on. Our only complaints were the weak shower pressure and the "maze" required to navigate to reach the hotel from the highway. The hotel appears to be... More 

Was this review helpful? Yes
Samantha B, Front Office Manager at Candlewood Suites Kalamazoo, responded to this review

Howard R, Thank you for taking the time to review our hotel. I am very happy to read who well your stay went with us. I can understand your frustration with the roads within the business park to get to the hotel. The hotel is easy to see but can be difficult to get to the parking lot. Hopefully we... More 

Colorado Springs, Colorado
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 12, 2014

I wrote a review a few months back as my monthly stays were becoming less and less enjoyable at this property. I visited this property again and am happy to report they seemed to have worked on the things that were annoying. The internet speed issues seem to have been fixed. Although speeds are not blazing, there is not the... More 

Was this review helpful? Yes 1
Samantha B, Front Office Manager at Candlewood Suites Kalamazoo, responded to this review

Kristen K, First of all, thank you for giving our hotel another try. I know when you stay at a hotel once and receive subpar service going back can be difficult. I was very happy to read that your stay went much better this time. We have gone through some management changes that have brought up the quality of our... More 

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