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All 31 Kalamazoo hotels

BEST WESTERN PLUS Kalamazoo Suites

2.5 of 5 Hotel   |   2575 S 11th Street, Kalamazoo, MI 49009
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57%
Ranked #15 of 31 Hotels in Kalamazoo
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 2 days ago
Bratsy869
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140 reviews from our community

Traveler rating
    37
    41
    30
    19
    13
See reviews for
59
26
7
24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

wasnt a bad stay just wished we would have hot water in room to take showers, nice comfortable beds and big rooms didnt go in hot tub at all was busy at car show all day and seeing family at night. over all not bad. they should fix doors so you couldnt hear so much noise out side of room.... More

Review collected in partnership with Best Western

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California
1 review
2 of 5 stars Reviewed 4 days ago NEW

BEWARE Creaking floors from above kept us awake. Asked to be moved and finally was given a room on the top floor after 2 nights of pet and human footsteps overhead. 1st room carpets dirty, coverlets needed laundering, 2nd room much better. No smoking facility yet hallways smelled of smoke, side door key pad did not work had to walk... More

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1 review
2 of 5 stars Reviewed 5 days ago NEW

Pets are welcome at this hotel and the floors CREAK very badly, and since we were in a room on the floor below, we were woken up with the sound of footsteps overhead - the creaking lasted a couple of hours. Complained, asked to be moved, I asked for the manager to call me, NO response. After 2nd night of... More

Review collected in partnership with Best Western

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1 review
2 of 5 stars Reviewed 5 days ago NEW

I would never stay in this hotel again. If I had booked reservations instead of a family member I would have walked out upon arrival. The smell of clorine was so strong from the pool(which was disgusting). Though the room was generous, they were old, gave the appearance of uncleanliness and smelled so bad my husband had to go out... More

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United States
1 review
1 of 5 stars Reviewed 1 week ago

The first room smelled funny and the bathroom had hair in the tub and back of toilet yet. We got moved to a different room where it also smelled funny, the air conditioner leaked water on the carpet, carpet and comforter was stained. We wore flip flops in the room. Water only came out of half the showerhead. I was... More

Review collected in partnership with Best Western

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ROUND LAKE, United States
1 review
2 of 5 stars Reviewed 1 week ago

The metal doors on the room do not insulate any sound - so you will hear all the other guests. The biggest disappoint was the cracked and loose tile in the bathroom. The bed also sagged in the middle. On the bright side, the breakfast was great.

Review collected in partnership with Best Western

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Coldwater, Ontario, Canada
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Arrived late, truck being towed separately from us to hotel, there because near Chevy dealer so not much choice. Tyrell was at the desk he calmed us both down, gave us a great room and rate, helped when my CDN cash was not the optimum way to pay. He just made an awful day turn into a better night. Ended... More

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StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Dear Ingrid, Thank you for reviewing our hotel and your stay! We appreciate your feedback, and your kind comments are greatly appreciated. I am glad to hear that Terrell was helpful, and able to make your night less stressful in a rough situation. I will also be sure to pass along your comments to Deborah and the rest of the... More

Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2014

Absolutely loved this hotel. We travel on a motorcycle and often just stop in a find a room since we never know were we will end up. This hotel in Kalamazoo was by far the nicest one we have been to in the past 3 years. The price of this hotel was unbelievable and for a Friday night too. The... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Dear Valued Guest, Thank you for leaving such a kind review of our hotel, your comment are so greatly appreciated! I am glad that you found our rooms clean and comfortable, and that the staff was so helpful. We hope to see you again during your next trip through Kalamazoo, and don't forget to mention or Rider Discount! See you... More

Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2014

I normally don't stay at a 2 1/2 Star hotels because I've had bad experiences, but this hotel had many positive reviews and the accommodations that I was looking for in a hotel. It had a good breakfast, a nice pool area, a very nice king bedroom suite, and the staff was wonderful. I wanted something nice and romantic because... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Dear TravellingMan, Thank you so much for leaving such a kind review of our property! We are very happy to hear that you found the rooms so accommodating, and the staff helpful. I am glad to hear that we were able to offer you and your wife the much needed relaxing night after a long couple weeks. We wish you... More

Long Branch, New Jersey
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 21, 2014

Staff was ok! Not terribly friendly, but ok. He seemed a little confused grabbing my reservation but he figured it out! haha - I dont know what the man's name was that checked us in. The pool was nice but we did not use it. According to other reviews, it needs a cleaning, but I wouldnt know about it first... More

Was this review helpful? Yes
StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Dear Valued Guest, Thank you so much for your kind and detailed review of our hotel. We appreciate you comments and thank you very much for staying with us. I am glad to hear that you had a very clean and comfortable room, and that you were able to enjoy our breakfast buffet. We look forward to seeing you again... More

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Additional Information about BEST WESTERN PLUS Kalamazoo Suites

Address: 2575 S 11th Street, Kalamazoo, MI 49009
Phone Number:
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Kalamazoo Suites 2.5*
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Also Known As:
Best Western Plus Kalamazoo Hotel Kalamazoo

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