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BEST WESTERN PLUS Kalamazoo Suites

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2575 S 11th Street, Kalamazoo, MI 49009
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BEST WESTERN PLUS Kalamazoo Suites
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BEST WESTERN PLUS Kalamazoo Suites
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172 reviews from our community

Traveler rating
    44
    52
    31
    27
    18
See reviews for
77
34
7
27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (172)
  • Mar-May only
    (46)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (43)
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Crawfordsville,In., United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW

excellent place to stay,very quiet and clean rooms and comfortable beds my wife just loved the stay. we were in town to watch the hockey game between the fort wayne komets and the kalamazoo wings. the lady at the front desk gave us excellent directions as there is alot of construction in the area..

Review collected in partnership with Best Western

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Chicago
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great value. Clean comfortable hotel with free in-room Wifi. The breakfast included in the room rate was considerable! Not sure if it was because it was a weekend but it was PLENTIFUL. Everything from make-your-own waffles, bagels, bacon, french toast to many more items. Very good! Saves you time and a couple bucks to eat there before heading out for... More 

Review collected in partnership with Best Western

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

The staff here are very friendly, but that only goes so far. The pool - green in spots on the bottom and it says heated but it was colder than room temp. The hot tub - warm bath at best, I did ask if it could be hotter and the front desk clerk did "something" and it maybe went up... More 

Was this review helpful? Yes 1
Petoskey
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We liked this hotel and staff so well that we stayed an extra day! The crew had hospitality down pat. Very good breakfast, clean and comfortable rooms. They are in the process of upgrading, but that was not an inconvenience. Will stay here the next time we visit Kalamazoo.

Was this review helpful? Yes 1
Kalamazoo, Michigan, United States
Contributor
12 reviews 12 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently stayed at this property with my son. Interaction with 2 different desk staff and one from housekeeping were all very positive. The double sweet was good, very big. The kitchenette had an almost full sized fridge, microwave, 2 burner stove, and sink. No cooking utensils. The breakfast was above average with bacon, eggs, sausage, muffins, yogurt, toast, english... More 

Was this review helpful? Yes 2
United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The access of the hotel is very convenient. The staff was more than exceptional. Our stay was very enjoyable! The pool will need to be re-done eventually, but if that's the only problem we can find, is needing a re-coat and sealing, I'd stay it's definitely worth staying here.

Review collected in partnership with Best Western

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StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Hello Jennifer! Thank you very much for staying with us, and taking the time to leave feedback on your stay. We are happy to hear that you found the hotel in a convenient location, and that the staff was welcoming during your stay. I am very glad to hear that you would stay again, we would enjoy seeing you during... More 

Chicago
Contributor
13 reviews 13 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed over on a Friday night. The lobby was quite busy, so we wondered if we would hear noise in the halls, but everything was quiet. We paid for a single queen, but ended up in a room with a king and a jacuzzi, which was great.

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StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Hi Mary, Thank you very much for leaving a review of your stay at our hotel! We appreciate your feedback and are very happy to hear that you found the hotel Comfortable for your stay. I am glad to hear that you were able to enjoy your complimentary upgrade to a King Size Suite as well. We look forward to... More 

Ann Arbor, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2015

I made a mistake with my reservation and the hotel staff bent over backwards to help me out. They refunded the money for my "mistake" day and got me a room on the spot. The room was clean and the breakfast was good.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Hi Kelly, Thank you for the kind review of the hotel! I am glad that the staff was accommodating at that we were able to get you a room for the weekend upon your arrival. Don't worry about the mistake on the reservation, we were happy to get it corrected for you. I am glad that you were able to... More 

escanaba, United States
1 review
5 of 5 stars Reviewed March 10, 2015

Everything about this hotel was good. Clean and helpful staff. I had no problems with anything and would recommend this hotel to anyone needing to stay in the area and will be staying here again when I am in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Hello John M! Thank you so much for leaving such a wonder review of our hotel, we greatly appreciate your feedback. I am very happy to hear how much you enjoyed your stay, and that you found the hotel clean and the staff helpful. We look forward to seeing you again during your next trip to the Kalamazoo area. Take... More 

Fort Wayne, United States
2 reviews
4 of 5 stars Reviewed March 9, 2015

Very nice place. Rooms are spacious and clean. Breakfast a bit meager but the price was right. Overall, one of the nicest Best Westerns we've visited. Pool is a little small and was crowded on our visit.

Review collected in partnership with Best Western

Was this review helpful? Yes
StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Dear Mr. William S, Thank you very much for taking the time to leave a review on your recent stay at our hotel, we appreciate your feedback. I am glad to hear that you enjoyed your stay, and found our property to be one of the best Best Western hotels. I am sorry that you felt that the breakfast was... More 

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