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BEST WESTERN PLUS Kalamazoo Suites

2.5 of 5 2575 S 11th Street, Kalamazoo, MI 49009
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BEST WESTERN PLUS Kalamazoo Suites
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BEST WESTERN PLUS Kalamazoo Suites
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154 reviews from our community

Traveler rating
    39
    46
    31
    22
    16
See reviews for
66
30
7
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (154)
  • Mar-May only
    (34)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (37)
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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

The exterior of the building is clean and nice, however the three days I was there they did not remove ANY snow. Parking if you are in the back side of the Hotel be prepared to walk. The staff very bland and there was a person loitering at the desk for several hours each night. Side door are broken so... More 

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Chicago, United States
1 review
4 of 5 stars Reviewed 1 week ago

Came for a family gathering in Jan. Hotel was very accommodating in every aspect. Only complaint was the coffee machine breakdown in the breakfast area. Things break but the staff failed on the repair. Otherwise, would reco staying there.

Review collected in partnership with Best Western

Was this review helpful? Yes
Brook, United States
2 reviews
3 of 5 stars Reviewed 3 weeks ago

The breakfast was great. Customer Service was good. We stayed here in Dec. 2013 to go skiing for 2 days and had no complaints so stayed again Jan. 1-3, 2015, but was disappointed in the quality. If we go to Kalamazoo again next year we will stay at a different motel. This motel is within a 15 minute drive to... More 

Review collected in partnership with Best Western

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StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Dear Sandra B, Thank you for your review of your stay again at our hotel this year. I am glad that you enjoyed the complementary breakfast buffet during your stay, and found the staff service to be good. I am disappointed to hear your comments on the quality of the guest rooms since your stay last year. I wanted to... More 

Santa Fe
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Best Western Plus Kalamazoo has good service and a caring staff. The hotel is in a great location with suite accomodations including a kitchen. It's definitely a good value and a good place to bring the family.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Dear Wirt Family, Thank you very much for your kind comments and review of our hotel, we appreciate you taking your time to leave such and pleasant review. We were glad to have you back as our guests this year and hope that you enjoyed your holidays with us. We look forward to seeing you again in the future, and... More 

Isle of Wight, United Kingdom
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 3, 2014

If you want a decent, un-pretentious, but comfortable experience, this is not a bad place to choose. Nothing 'out of the ordinary' but entirely reliable. Clean, spacious room, all expected facilities and decent breakfast.

Was this review helpful? Yes 2
StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Dear Traveler, Thank you for taking the time to leave a review of our hotel, and we are very happy to hear that you enjoyed your stay with us. We strive to provide our guests with a clean and comfortable experience, and are glad your given this during your stay. We hope to see you again if you are ever... More 

Milwaukee, Wisconsin
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 2, 2014

room was decent. I slept on sofa bed and gave kids king bed. surprised me that sofa bed was so comfortable. fridges aren't too big but normal for this kind of hotel. one downside was cupboards but no silverware or plates. a couple would have been nice. pool was decently warm which was nice. not too hot but not freezing... More 

Was this review helpful? Yes
StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Mr. Tim C and family, Thank you for staying with us during your recent trip to Michigan, we appreciate your business. I am glad to hear that you enjoyed your stay, and were able to make use of the indoor pool and hot tub. Right now we always offer complimentary service and silverware from the front desk, but appreciate your... More 

Saginaw, United States
1 review
4 of 5 stars Reviewed November 16, 2014

Great value. Nice property. Warm and spacious swimming pool. Suites option great for families. Great to be able to get a good start with a filling breakfast. Nice décor outside. New bedside tables were useful and very convenient.

Review collected in partnership with Best Western

Was this review helpful? Yes
StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Dear Paul, Thank you very much for leaving a review of your stay at our hotel! We are very please to hear that you enjoyed your accommodations, and were able to make use of the swimming pool and complimentary breakfast buffet. We appreciate your business and look forward to seeing you again during your next visit to your daughter. Don't... More 

Albion
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 10, 2014

I use Priceline frequently to book nicer hotels in metro areas, and have never been disappointed - in fact usually the opposite. This time, though... not so much. Nothing devastating, however after checking in and finding we were assigned to a handicap accessible room (which I advised wasn't at all necessary) and found there was no tub, only a walk-in... More 

Was this review helpful? Yes
StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Dear Valued Guest, Thank you for completing a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests... More 

Michigan
Top Contributor
64 reviews 64 reviews
22 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed November 9, 2014

From the check in to the check out, this place amazed us. We take one to two nights a month as a new parent get away, to different local cities and hotels. If we could get the same price for the same room, we wouldn't stay anywhere else! The room was huge, Jacuzzi was an unexpected perk that took the... More 

Was this review helpful? Yes
StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Dear NukedNative, Thank you very much for leaving such a kind review of our hotel! We greatly appreciate your business, and I am very happy to hear how much you enjoyed our stay. I am glad to hear that you enjoyed your use of the in room Jacuzzi, and the complimentary upgrade. I am a little concerned with your comments... More 

Field, Canada
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 7, 2014

It's about 3 a.m. Eastern Time on November 7th. Computer in the lobby is working perfectly. Hot coffee and hot chocolate are plentiful. Free parking (though I took a wonderful taxi from the train station with Elite Transportation). Spent an hour or so in the hot tub and pool - big, fuzzy towels can be picked up in the pool.... More 

Was this review helpful? Yes
StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Wow! Thank you so much for leaving such a detailed review of our hotel, we greatly appreciate your feedback for our future guests. We are all very happy to hear how much you have been enjoying staying with us, and for your continued business. I appreciate also hearing your local recommendations, and restaurant feedback for our future guests. I am... More 

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Additional Information about BEST WESTERN PLUS Kalamazoo Suites

Address: 2575 S 11th Street, Kalamazoo, MI 49009
Phone Number:
Location: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Kalamazoo Suites 2.5*
Number of rooms: 64
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Also Known As:
Best Western Plus Kalamazoo Hotel Kalamazoo
Hotel Style:
#1 Green Hotel in Kalamazoo

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