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BEST WESTERN PLUS Kalamazoo Suites

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2575 S 11th Street, Kalamazoo, MI 49009
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1 room 1 adult
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BEST WESTERN PLUS Kalamazoo Suites
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234 Reviews from our TripAdvisor Community

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saginaw, United States
1 review
3 of 5 stars Reviewed yesterday NEW

pool was cold and very chlorinaided- next morning closed for repairs??? Hotel in the process of redecorating??? need bathrooms repaired 1st! and a longer shower curtain for the curved rod--- or you are going to have a huge mess with some people that stay Parking only at one end... otherwise pretty nice hotel

Review collected in partnership with Best Western

Helpful?
Thank Beth D
Michigan
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The remodel is looking very nice, the carpet is so soft and the hotel is in an easy location right off of the highway. I would stay there for sure again! Lovely place and afternoon and morning girls where very sweet and helpful.

Review collected in partnership with Best Western

Helpful?
Thank thorjen
StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Hi Thorjen! Thank you for taking the time to leave a review of our hotel, we are very glad to hear that you enjoyed your stay with us and found the location convenient to your travel. I hope that there was not much disturbance from the renovations being finished up, and we appreciate you noticing all of the hard work... More 

Kalamazoo, Michigan
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed in a suite with two queen beds and a couch. There was ample room for 5 of us to hang out and not feel crowded. The pool was nice, the hot tub was hot and relaxing. The condensation above the hot tub was annoying as it kept dripping on us but overall that was nothing compared to how... More 

Review collected in partnership with Best Western

Helpful?
Thank jesman515
2 reviews
4 of 5 stars Reviewed 1 week ago

love this property, second time here and always warm and enviting. sraff always poliet and never complain when u ask for early chexk in or laye check out. room are big and bed is comfortable. all rooms have fridge and microwave.

Review collected in partnership with Best Western

Helpful?
Thank jennifero725
StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Hello Jennifer, Thank you for completing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Kalamazoo, Michigan
2 reviews
5 of 5 stars Reviewed 3 weeks ago

My husband and I recently spent a couple of weeks at Best Western and, having been in the hospitality business my entire life, was totally impressed with the service we received. Not only were the rooms spacious and airy, the pool was warm and the hot tub was hot, and the breakfast was the perfect start to our days. Alondra... More 

Helpful?
Thank Natalie J
StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Dear Natalie, Thank you very much for taking the time to leave such a detailed and kind review of our hotel. We appreciate your feedback and are all very happy to hear that have enjoyed your stay with us. I am very glad to hear that you have found all of the hotel staff to be accommodating and pleasant during... More 

Traverse City, Michigan
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Happy to get off the road and to our motel just off the highway after a very wet and foggy drive. Received a fine upgrade to a recently remodeled room. Could have been a bit brighter in the room, but it was comfortable and exceeded our expectations. Good price for the room and in my travels, the breakfast was far... More 

Review collected in partnership with Best Western

Helpful?
Thank Jerry D
StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Hi Jerry D, Not the best of weather this past week, but we are glad you made it to our hotel safe and sound! Thank you for staying with us during your travel, and we are glad to hear that you enjoyed the newly renovated guest suites. I am glad to hear that you enjoyed the complimentary breakfast buffet, we... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

When I checked in it was only going to be for 3 days but it ended up being over two weeks! I hadn't taken a vacation in 4 years but after experiencing the great staff and great amenities my wife and I decided it was time for a vacation. The General Manager Steve was the most accommodating, he locked me... More 

Helpful?
Thank David J
Auburn, Michigan, Usa
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 2, 2016

Are recent stay offered us a very nice large and clean room for our stay to visit family and friends in Kalamazoo. The price was very attractive for the room that we stayed in, and the room was very clean and very well kept up. We were very pleased with our stay. The staff at the hotel did an excellent... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Robert T
StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Hello Robert T, Thank you for leaving a review of your recent stay at our hotel, we appreciate your feedback. I am glad to hear that you enjoyed your stay, and found the hotel clean and the staff accommodating. Thank your for giving us the opportunity to earn your future business, we hope to see you again in the near... More 

Royal Oak
Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed December 22, 2015

Had three rooms for a family funeral. Picked this hotel because of the amenities and proposed value compared to others close by. Upon check in, noticed that the heating/cooling system was blowing either hot or cold air and running 90% of the time which made the room temp fluctuate non-stop. We went to use the pool late in the evening... More 

Review collected in partnership with Best Western

Helpful?
Thank Paul C
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed December 21, 2015

We picked this hotel because it included breakfast and it had a pool, which we wanted to use after driving all day. The pool had been recently flushed and the water was dingy - you couldn't see the bottom of the pool. The staff assured me that it was fine but I couldn't get past the cloudiness. As for breakfast,... More 

Helpful?
Thank MN-BlueLoon
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