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BEST WESTERN PLUS Kalamazoo Suites

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2575 S 11th Street, Kalamazoo, MI 49009
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Kalamazoo Suites
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BEST WESTERN PLUS Kalamazoo Suites
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185 reviews from our community

Traveler rating
    54
    54
    32
    27
    18
See reviews for
83
38
8
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (185)
  • Mar-May only
    (59)
  • Jun-Aug only
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Dallas Texas
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Was in Kzoo to reconnect with college friends. Traveling alone, this time, I was more than comfortable and safe at this BW. With all the construction in the city, it was a little difficult to get around and to see WMU. We were able to find Kanley Chapel and the Oaklands - Campus has changed a bit since I graduated... More 

Review collected in partnership with Best Western

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StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Dear MusicMomma, We appreciate you taking the time to leave a review of our hotel, and appreciate your business while in town to visit. I am glad to hear that you had such a great stay and felt safe and comfortable with us. I apologize for the construction in the area, but is should be completed soon and much easier... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Great beds. Clean rooms. Friendly staff. Stayed with my kids and hubby on the way to Chicago. Good breakfast options. Kids loved the waffles. Showers were nice and hot. Fan was a bit loud but nothing I haven't seen before.

Was this review helpful? Yes
StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Dear Fatema, Thank you very much for leaving such a kind review of our hotel. We are all very happy to hear that you enjoyed your stay, and found the hotel clean and comfortable. I am glad that your family was able to take advantage of the complimentary breakfast buffet, and your kids enjoyed the fresh waffles. We hope to... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel radiates the high standards of Best Western Hotels. It is welcomes you with it's warmth, cleanliness and comfort. It has a nice pool area which I prefer when I travel. I appreciated the free high speed internet and the modern flat panel TV. When I travel through Kalamazoo this is my hotel of choice. You will not be... More 

Review collected in partnership with Best Western

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StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Dear Valued Guest, Thank you for completing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

carmel, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

For the price, this is a nice comfortable spot to stay. I think the rooms need updated but not horrible. Loved the kitchenette in room and jacuzzi in King Suite. Hotel staff were super friendly and the location was great just right off the freeway. Would stay again.

Review collected in partnership with Best Western

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StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Hi Rebecca, Thank you for your review of the hotel, we appreciate your feedback. Thank you for your suggestion on a light update to the guest rooms, we appreciate this suggestion. I wanted to let you know that we are currently in the process of updating all of the rooms with new carpeting, bedding, and additional furniture, and this will... More 

Maricopa, Arizona, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Two stays, one as result of my mother's illness, the other during her funeral days. The staff was extremely courteous and supportive during a very difficult time. I was allowed quiet time and restoration during my stay. My appreciation to the entire staff.

Review collected in partnership with Best Western

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StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Dear Deborah, Our thoughts are with you during this difficult time, and we were very sorry to hear of the loss of your Mother. I am glad to hear that the staff was courteous during your stay, and hope that we made your visit as comfortable as possible. Take care, -Steven More 

capac, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

was very conveniently located. take extra time if traveling more than 10 minutes away. there was only one tiny spot that wasn't clean & it was in a corner. sheets were clean. pool looked wonderful! Food was good @ breakfast. was very well stocked & kept clean.

Review collected in partnership with Best Western

Was this review helpful? Yes
StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Hi Mark and Sandy, Thank you for taking the time to leave a review of our hotel. We are glad to hear that you enjoyed your stay with us, and you found the hotel clean and comfortable. Thanks for joining us for the free breakfast in the morning, I am glad you got to take advantage if. See you next... More 

DEFIANCE, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Enjoyed my stay very much . Will stay at this hotel again when im back in town on buisness . The staff was very friendly and helpfull , cared about the reputation of hotel , went over and above to make this a very plesant stay . THANK-YOU

Review collected in partnership with Best Western

Was this review helpful? Yes
StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Dear Thomas, Thank you very much for choosing to stay with us during your recent business trip, we appreciate your business. I am happy to hear that you found the staff welcoming, and enjoyed your stay. We look forward to having you as our guest again in the future. -Steven More 

Merrill, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had to visit Kalamazoo unexpectedly- We did not have time to find a dog sitter so we took her with us. This was a very nice clean exceptionally comfortable Best Western. We have a wonderful nights sleep- both nights and will stay there again when we visit.

Review collected in partnership with Best Western

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StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Hi Jill! Thank you for leaving a review for your stay at our hotel, we are glad to hear that you and your dog enjoyed a clean and comfortable stay with us. We look forward to seeing you again during your next visit. Take Care, Steve More 

Blue Ash, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I had a really positive experience this last weekend at this hotel. I stay with Best Western every year when I visit MI. First of all I arrived a few hours earlier than expected, and the manager found us a room so that we wouldn't have to wait in the lobby, for that alone I was grateful; however, when we... More 

Review collected in partnership with Best Western

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StevenHatto, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Hi Emily D, Thank you for staying with us, and taking your time to leave a review of your most recent stay. I apologize that the room you were given was not property inspected and clean due to the early arrival, but I am very happy to hear that the issue was dealt with promptly and politely. I am glad... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

Great customer service from the concierge. The breakfast was also good. The only downfall of our stay was housekeeping. When housekeeping came to clean our room we were not ready for them to do so. We left the room about 45 minutes after they came to clean. When we left there were 2 cleaning carts on our floor and at... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
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