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Baymont Inn Jackson

2.0 of 5
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2035 Bondsteel Drive, Jackson, MI 49202
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Baymont Inn Jackson
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Ranked #5 of 11 Hotels in Jackson
A recent review
4 of 5 stars reviewed 1 week ago
Matt Z Grand Rapids, Michigan
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175 reviews from our community

Traveler rating
    28
    63
    47
    20
    17
See reviews for
54
32
20
57
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Travelers are raving about these Jackson hotels

Jackson, Michigan
1 review
4 of 5 stars Reviewed 4 weeks ago

The room was very clean. The staff was friendly. It was quiet the whole stay. There was no problem with the room and other guest.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Caryn V, General Manager at Baymont Inn Jackson, responded to this review

Thank you for the kind review of the Baymont Inn & Suites in Jackson, Michigan. We are pleased to hear that you enjoyed your stay in our establishment. We hope to see you again soon! More 

Jackson, Michigan
1 review
3 of 5 stars Reviewed 4 weeks ago

The room was ok overall. There was peeling wallpaper in one spot. The tub/shower had not pressure and there was a patch on the bottom of the tub and if you stood on it you felt like you would fall in. Other than that our stay was average.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Caryn V, General Manager at Baymont Inn Jackson, responded to this review

Thank you for reviewing our hotel. Every bit of feedback we receive helps us become a better hotel to serve our customers. We hope to see you again in your travels! More 

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 13, 2015

Hiring new staff is what should be happening at this well appointed, but miserably staffed hotels. i was completely let down by the surly manager, Caryn and the other disgruntled hotel school dropouts that work at this otherwise clean and well-located hotel. As a Wyndham rewards member, i often stay at Baymont Inns and have never been disappointed until i... More 

Was this review helpful? Yes 2
Caryn V, General Manager at Baymont Inn Jackson, responded to this review

Thank you for your recent review. We apologize if there was an issue with you receiving your wake up call. It is unfortunate that you missed our continental breakfast which runs from 6 AM – 9 AM Monday through Friday and 7 AM – 10 AM on Saturday and Sundays. After running a full scan via the Norton Virus Protection... More 

Chardon
2 reviews
5 of 5 stars Reviewed March 8, 2015

This was the cleanest hotel we have ever stayed at. No stray dust or hair, everything was well stocked, the bed was comfortable and the bathroom was spotless. The desk clerks were very friendly and helpful and the housekeeping ladies were very pleasant, too. We would stay at this hotel again!

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Caryn V, General Manager at Baymont Inn Jackson, responded to this review

Thank you for your kind review of the Baymont Inn & Suites in Jackson, Michigan. It is always a great pleasure having kind-hearted guests like yourself. We hope to see you in your travels to Jackson! More 

Jackson, Michigan
1 review
3 of 5 stars Reviewed March 5, 2015

Hotel is n a nice location close to shopping, food and hwy. Very quiet with nice staff. No bad smells (I'm a non-smoker). Clean, but not to my extremely high standards. 80 bucks a little high tho and rooms could b more up to date as well as the breakfast. Overall, I would stay here again. I was there for... More 

Was this review helpful? Yes
Caryn V, General Manager at Baymont Inn Jackson, responded to this review

Thank you for staying with us upon your visit to Jackson. We appreciate your feedback in how we may service you more. We hope to see you again in your future travels! More 

Usa, Japan
Contributor
19 reviews 19 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 1, 2015

Stayed here at the end of February to visit my boyfriend's family. Very convenient to town and his mom and dad's house. Rooms were spacious and the jacuzzi tub was a nice amenity. Front desk personnel were very nice and very helpful. They were very happy to assist in whatever you needed from recommending a place to eat to offering... More 

Was this review helpful? Yes
Caryn V, General Manager at Baymont Inn Jackson, responded to this review

Thank you for your kind review of the Baymont Inn & Suites in Jackson, Michigan. We value our customers and the feedback that is left so we may better suit their needs. We look forward to the next time you visit family! More 

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