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All 11 Jackson hotels

Fairfield Inn & Suites Jackson

2.5 of 5 Hotel   |   2395 Shirley Drive, Jackson, MI 49202
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Ranked #1 of 11 Hotels in Jackson
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
PatienceWonderful Michigan
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59 reviews from our community

Traveler rating
    33
    19
    5
    2
    0
See reviews for
21
7
6
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Michigan
Top Contributor
173 reviews 173 reviews
67 hotel reviews
131 helpful votes 131 helpful votes
5 of 5 stars Reviewed yesterday NEW

I'm a Marriott loyalist for the most part and this is a very nice Fairfield Inn. Its updated, with microwaves, Flat screen TVs, and the larger suites have a nice living area with a couch and a desk. Very roomy. Didn't use pool, exercise room or eat breakfast so can't comment on that. There is s small "market" next to... More

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Harbor Springs, Michigan
Top Contributor
205 reviews 205 reviews
63 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed September 19, 2014

This Fairfield Inn in Jackson, Michigan, the only Marriott facility in this town, holds the #1 rating for Jackson hotels, a well-deserved ranking. It is conveniently located near I-94 and US-127, but not noisy. The rooms are nicely decorated, with a microwave and small refrigerator in each room. Beds and pillows are comfortable and up to Marriott standards. Wi-fi is... More

Was this review helpful? Yes 1
Southeastern Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 8, 2014

Stayed here while working a storm with the power company. Very comfortable rooms, quiet and spacious. Very clean rooms. I showed up late and was offered some fresh baked cookies at check-in. Front desk clerk spent time explaining where everything was located even though I was only there to sleep. I would recommend this place to anybody.

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Highland, Michigan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 11, 2014

Very clean,with comfortable beds, extra pillows and a very nice breakfast. Rita at the front desk is a gem, super friendly, efficient and helpful. We would definitely stay here again. Very convenient ti MIS.

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Melvindale, Michigan
1 review
5 of 5 stars Reviewed August 10, 2014

Fairfield inn in jackson was very clean, staff was wonderfuly nice and attentive, spa and pool area were clean and well kept, would stay again for sure! Our room was clean had extra pillows and was very welcoming! :-)

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chicago, il
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 22, 2014

if Jackson is your destination or just passing and need to stay the night, this is a nice hotel. clean rooms and baths, and great breakfast in the am. staff was friendly and helpful. felt like family.

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Lansing Michigan
Contributor
20 reviews 20 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 18, 2014

We were returning from the weekend and needed to be in Jackson the next day. Since it was on our way we stayed in Jackson rather than going home and returning the following day. We arrive late, well after midnight, tired and just wanted to go to sleep. They may have had the most efficient check in I have ever... More

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priggio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 15, 2014

We recently hosted a wedding in the area and booked a block of rooms at this hotel. I can't say enough nice things about the staff and the cleanliness and upkeep of the property. Everyone from the front desk, management, and housekeeping were always upbeat and more than accommodating to our requests. Even as much as getting housekeeping into the... More

Was this review helpful? Yes 3
Michigan
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 8, 2014

This hotel has been recently renovated and it shows. It belongs in the Marriot lower level family. We were greeted by friendly staff upon arrival and all staff continued to speak courteously and friendly the entire stay. Our double queen bed room had triple sheeted beds with proprietory pillows. It was extremely clean! There was an appliance island with coffee... More

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Elkton, Michigan
1 review
2 of 5 stars Reviewed May 24, 2014

The check in clerk was awesome when we checked in. The room we got was so small. It had only one bedside table and one chair in the room. Not big enough for 2 people to use the desk or be comfortable in. We went down to use the hot tub and pool and was very disgusted and disappointed. The... More

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TMIHospitality, Manager at Fairfield Inn & Suites Jackson, responded to this review

Dear BrendaJo420, Thank you for reviewing your stay at the Fairfield Inn & Suites Jackson. I'm glad to hear that my front desk staff made your check in awesome. However, please accept my apologies that the rest of your stay was less than satisfactory. I have addressed your comments with my maintenance and breakfast teams to ensure that any deficiencies... More

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Additional Information about Fairfield Inn & Suites Jackson

Address: 2395 Shirley Drive, Jackson, MI 49202
Location: United States > Michigan > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Jackson 2.5*
Number of rooms: 57
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Also Known As:
Fairfield Inn Jackson Hotel Jackson
Fairfield Jackson
Jackson Fairfield Inn

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