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Hampton Inn Jackson

2.5 of 5
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2225 Shirley Drive, Jackson, MI 49201
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Hampton Inn Jackson
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Ranked #3 of 11 Hotels in Jackson
A recent review
5 of 5 stars reviewed 1 week ago
elaineb217
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183 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
  • All months
    (183)
  • Mar-May only
    (54)
  • Jun-Aug only
    (57)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (33)
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1 review
5 of 5 stars Reviewed 1 week ago

I am a member of Hilton Rewards, so I choose The Hampton Inn to stay in because I have stayed in Hampton Inns before and I knew the quality that I could expect. Everything was in accordance with the Hilton/Hampton Inn standards and the staff was very helpful. I was very pleased with my stay.

Review collected in partnership with Hampton

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Kirkalnd, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The staff is extremely friendly and helpful, one of the staff actually helped us get our luggage out to our car when we checked out. The beds were very comfortable. The complimentary breakfast was quite tasty.Will definitely stay here again.

Review collected in partnership with Hampton

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Avon, IN
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 2, 2015

The Hampton Inn in Jackson was a horrible representative of Hilton! My room was extremely noisy from both inside and outside. I was there for 21 days--the room had no refrigerator, microwave and very very small. It was outdated and smelled of mildew. The lobby was very small, very few seats for breakfast, and very uninviting. It was difficult to... More 

Review collected in partnership with Hampton

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JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Thank you for your review. We appreciate your feedback and we’re very sorry for the issues that you experienced with your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. More 

prescott valley, United States
1 review
5 of 5 stars Reviewed May 27, 2015

The experience was a great success for our first stay at a Hampton inn. We had a great stay. the staff was very helpful. the breakfast was very satisfying. I would recommend this hotel for future stays.

Review collected in partnership with Hampton

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JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

We are excited to hear that your first stay at Hampton Inn was great stay. Thank you for the compliments about our hotel and staff. We hope to see you again! More 

1 review
5 of 5 stars Reviewed May 25, 2015

this hotel was very nice. the bed and pillow were really comfortable. it was a Very clean room and nice free breakfast. the location was great for our trip to a wedding in Devil's Lake. we didn't get to use the pool but it looked very inviting.

Review collected in partnership with Hampton

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JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

We are glad to hear that you found our hotel a clean and comfortable place to stay during your visit for the wedding that you attended in Devil's Lake. Thank you for taking the time to write a review! We hope you will choose to stay with us again the next time your travels bring you to the Jackson area. More 

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 13, 2015

This Hampton was a new stay for me. The room was consistent with other Hamptons. It was clean, comfortable and up to date. The hotel was quiet overall and everything was the way it should be. The staff was welcoming and helpful. I will stay here again and enjoy the Jackson area.

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JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Thank you for taking the time to post your review of our Hampton Inn Jackson. We are please to know that you found our hotel clean, comfortable, and up to date. We look forward to you staying with us again when you return to enjoy the Jackson area. More 

Jackson, Michigan, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 30, 2015

Beware of this particular Hampton Hotel, they rent out their rooms to a traveling junior hockey team. The parents that accompany the team let them run wild in the hotel, and set up hockey games inside the hotel. I left for dinner and came back to find a hockey goal literally blocking the access to my room and a game... More 

Review collected in partnership with Hampton

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JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Thank you for taking the time to complete a review of our hotel. I understand your frustration with the noise and disturbance from the hockey team. This was the first time that we had had this particular hockey team at our hotel so we were unsure how this team was going to behave. We have hockey teams stay with us... More 

Boonville, Missouri
Level Contributor
58 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed April 23, 2015

I'm a Hilton HHonors points-monger, so when I consulted the HHonors app, I knew I'd be staying at the only Hilton property in Jackson - the Hampton Inn. I didn't have a reservation, and the front desk clerk quoted me a lower rate than I had even found on the app, and I was appreciative of that. The only thing... More 

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JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

We are glad to hear that you found our hotel a good value and that you would consider staying with us again. Thank you for your review. More 

jackson, United States
1 review
4 of 5 stars Reviewed April 11, 2015

Good experience and a good night. I would come back to this hotel again. It was a good night of sleep. The only thing was the thermostat wasnt working correctly. The room was alittle on the warm side.

Review collected in partnership with Hampton

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JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Thank you for taking the time to submit a TripAdvisor review of our Jackson Hampton Inn. I am happy to hear that you had a great night sleep here. We have fixed the issue with the thermostat since your stay with us. We hope to see you again the next time you visit Jackson. More 

Lake Ridge, Virginia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 3, 2015

The staff at this hotel make the difference compared to similar hotels. From the moment Tim checked us in and made sure we had everything we needed to the morning greeting and smile from the lady running the breakfast we felt like we were with family. The breakfast is good and has lots of healthy choices and there is endless... More 

Was this review helpful? Yes
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Thank you for your compliments about our team! I will be sure to pass along your feedback to the staff. As General Manager, I feel very lucky to have such wonderful people on our team. Be sure to come back and stay with us again. More 

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