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All 11 Jackson hotels

Hampton Inn Jackson

2.5 of 5 Hotel   |   2225 Shirley Drive, Jackson, MI 49201
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71%
Ranked #2 of 11 Hotels in Jackson
A recent review
5 of 5 stars reviewed 1 week ago
484pamelao
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144 reviews from our community

Traveler rating
    53
    46
    25
    13
    7
See reviews for
57
18
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51
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 1 week ago

The hotel was quite, clean and the staff was very friendly. The price was also reasonable. Continential Breakfast was very good. Location was perfect close to everything. We did not use the pool but the area looked clean. There was also guest laundry available for us to use. This is a pet friendly hotel and we were first time travelers... More

Review collected in partnership with Hampton

Was this review helpful? Yes
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Thank you for your review of our Jackson Hampton Inn. We are glad to hear that all went well traveling with your pet for the first time. We invite you to visit us again the next time you travel to Jackson. More

1 review
5 of 5 stars Reviewed 1 week ago

I've never had such a great experience in a hotel before. Hampton has very good customer service and a welcoming atmosphere. The beds are extremely comfortable, the rooms are quiet, and the complimentary breakfast was phenomenal. I would recommend this hotel ten-fold.

Review collected in partnership with Hampton

Was this review helpful? Yes
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Thank you for the compliments about our hotel and staff. We are currently under renovation so we hope you will visit us again to see all of our improvements. We will have an updated look with the same friendly staff. More

Byron Center, Michigan
Contributor
20 reviews 20 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room was very humid and everything felt damp, including bed linens and carpet. Due to the dampness of the room it smelled like mold. We left the room around noon and came back and it was never cleaned, nothing was replaced. Had to go to the front desk for towels. Our debit card was over charged and when told about... More

Review collected in partnership with Hampton

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Ottawa, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Very clean a fresh for a pet friendly hotel. Hotel staff were exceptionally friendly and accommodating. Good location, close to shopping and restaurants. All around the hotel was clean considering many people walk their dogs there. I could not believe how fresh and clean our experience was there.

Review collected in partnership with Hampton

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Ortonville, Michigan
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here on business for 2 nights in late August. Upon arrival I was greeted by TJ at the counter, he was very helpful and switched me to a room on the third floor after I saw that he had given me a room on the second floor. My fault, I should've spoken up regarding my preference. Thank you... More

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Olympia, Washington
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Before booking our hotel I checked for reviews on Trip Advisor. Though based on reviews this wasn't our first choice, I definitely am not sorry we stayed here. Upon arrival we found staff to be very friendly and accommodating. It was a clean, comfortable place to stay while in town visiting family. Room was clean, bed was comfortable, location was... More

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Wyoming, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I came to this hotel on a short business trip. When I arrived it was pouring down rain. After I checked in the front desk manager told me to just leave my car under the carport while I unloaded and not to worry about moving it til the rain stopped. That was very nice and extremely helpful as it took... More

Review collected in partnership with Hampton

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JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

I could not believe how much rain came down that day! Thank you for your compliments about our hotel and staff. I am glad that you had such a positive experience. I hope you will visit us again if you travel to Jackson in the future. More

Florence, S.C., United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Can't say enough about the wonderful treatment we received at the Hampton Inn in Jackson, Mi. Really didn't want to go home. From the front desk, when we arrived,to the front desk when we left, we were treated like royalty. Everyone went out of the way to help us in any way and sometimes even before we asked. Wonderful Stay... More

Review collected in partnership with Hampton

Was this review helpful? Yes
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Thank you for taking the time to write such a wonderful TripAdvisor review of our hotel and for also sending such a thoughtful letter in the mail to me complimenting our staff. As a manager, I am very thankful for the staff that I have. We look forward to having you as our guest again the next time you have... More

Toronto,Ontariio
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 7, 2014

Our room was just right. We had a king bed so it took up most of the space in the room. There was a desk with a chair and a comfy chair too. I would go back. **This is a Hampton issue but I don't understand why they don't have mini fridges in the room.***

Was this review helpful? Yes
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

I appreciate your review of our Jackson Hampton Inn. Hampton Inn is a very innovative hotel brand. Though it is not standard for Hampton Inns to have mini fridges in the room right now, I can imagine that in the near future the Hampton Inn brand will revisit the standards for having these in the rooms as they become an... More

michigan
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 6, 2014

I really enjoyed my stay at the Hampton Inn. The hotel was clean. It was easy to find. The clerk upon check in was really helpful and accommodating. He gave several great recommendations for dining options. I don't remember his name but he was working the evening of July 26. I really appreciated all his assistance. Another stand out as... More

Was this review helpful? Yes
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

My name is Kirsten. I am the General Manager here at the Jackson Hampton Inn. Your compliments about our staff are greatly appreciated. I recently returned to the hotel from maternity leave. It is great to hear that during my absence, our staff was helpful and friendly. I feel very lucky to have the wonderful team that I have. I... More

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Additional Information about Hampton Inn Jackson

Address: 2225 Shirley Drive, Jackson, MI 49201
Phone Number:
Location: United States > Michigan > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Jackson 2.5*
Reservation Options:
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Also Known As:
Hampton Inn Jackson Hotel Jackson
Jackson Hampton Inn

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