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Hampton Inn Jackson

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2225 Shirley Drive, Jackson, MI 49201
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Hampton Inn Jackson
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Hampton Inn Jackson
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178 reviews from our community

Traveler rating
    63
    56
    35
    15
    9
See reviews for
66
22
12
71
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (178)
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    (52)
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    (54)
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    (39)
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    (33)
All months
Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This Hampton was a new stay for me. The room was consistent with other Hamptons. It was clean, comfortable and up to date. The hotel was quiet overall and everything was the way it should be. The staff was welcoming and helpful. I will stay here again and enjoy the Jackson area.

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Jackson, Michigan, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Beware of this particular Hampton Hotel, they rent out their rooms to a traveling junior hockey team. The parents that accompany the team let them run wild in the hotel, and set up hockey games inside the hotel. I left for dinner and came back to find a hockey goal literally blocking the access to my room and a game... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 2
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Thank you for taking the time to complete a review of our hotel. I understand your frustration with the noise and disturbance from the hockey team. This was the first time that we had had this particular hockey team at our hotel so we were unsure how this team was going to behave. We have hockey teams stay with us... More 

Boonville, Missouri
Top Contributor
53 reviews 53 reviews
28 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I'm a Hilton HHonors points-monger, so when I consulted the HHonors app, I knew I'd be staying at the only Hilton property in Jackson - the Hampton Inn. I didn't have a reservation, and the front desk clerk quoted me a lower rate than I had even found on the app, and I was appreciative of that. The only thing... More 

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JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

We are glad to hear that you found our hotel a good value and that you would consider staying with us again. Thank you for your review. More 

jackson, United States
1 review
4 of 5 stars Reviewed April 11, 2015

Good experience and a good night. I would come back to this hotel again. It was a good night of sleep. The only thing was the thermostat wasnt working correctly. The room was alittle on the warm side.

Review collected in partnership with Hampton

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Lake Ridge, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 3, 2015

The staff at this hotel make the difference compared to similar hotels. From the moment Tim checked us in and made sure we had everything we needed to the morning greeting and smile from the lady running the breakfast we felt like we were with family. The breakfast is good and has lots of healthy choices and there is endless... More 

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JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Thank you for your compliments about our team! I will be sure to pass along your feedback to the staff. As General Manager, I feel very lucky to have such wonderful people on our team. Be sure to come back and stay with us again. More 

Howell, Michigan
Contributor
17 reviews 17 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 29, 2015

Staff was extremely friendly both at check in and at breakfast. The lady running the breakfast offered to make my waffle when a rude mother jumped in front of me. The facility was very clean well run but it may be time for some updates. Bathroom counter and tub enclosures were a little beat up. I heard some other guests... More 

Was this review helpful? Yes 1
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

I appreciate your review of our Hampton Inn Jackson. I am glad to hear that you would stay with us again the next time you visit Jackson. More 

Suttons Bay, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 24, 2015

Make sure all the amenities are available for use before you rent here. Don't pay full price for half the works!! Rooms were clean and the Breakfast was Better than most of the Hotels that serve a "breakfast". Pet friendly.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

I can understand your disappointment that our pool was unavailable during your stay. I apologize for that. We work hard to maintain our pool equipment and chemical levels safe for swimming. Since we monitor our chemicals regularly each day, we must close our pool from time to time so that we can restore the pool chemistry to a state that... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 21, 2015

The hotel staff was really nice and attentive. The rooms were exceptional too. However, the fitness room was sort of cramped and only had cardio equipment accessible. There were a couple of medicine balls ,but no place to really use them. Also, the elevator was sort of old and felt cramped as well. It just feels very cramped overall.

Was this review helpful? Yes 1
Kiawah Island, United States
2 reviews
3 of 5 stars Reviewed March 19, 2015

Hotel was friendly and conveniently located for our trip purposes; Staff was responsive and the meals good. Would stay there again. Did not receive Diamond benefits (not sure this property offered them). Reasonable price for area.

Review collected in partnership with Hampton

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Livonia, Michigan
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 18, 2015

I had a business conference in Jackson, and stayed the night prior at the Hampton Inn. I had a very nice stay. The young man working the front desk was very polite and helpful. I was very impressed with the decor in the room. It looked fresh, clean, and modern. Bathroom was nice and clean. My biggest complaint had to... More 

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