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Hampton Inn Jackson

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2225 Shirley Drive, Jackson, MI 49201
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Hampton Inn Jackson
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Hampton Inn Jackson
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175 reviews from our community

Traveler rating
    63
    55
    34
    15
    8
See reviews for
64
22
12
70
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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  • All months
    (175)
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    (49)
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    (54)
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    (39)
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    (33)
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jackson, United States
1 review
4 of 5 stars Reviewed 1 week ago

Good experience and a good night. I would come back to this hotel again. It was a good night of sleep. The only thing was the thermostat wasnt working correctly. The room was alittle on the warm side.

Review collected in partnership with Hampton

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Lake Ridge, Virginia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff at this hotel make the difference compared to similar hotels. From the moment Tim checked us in and made sure we had everything we needed to the morning greeting and smile from the lady running the breakfast we felt like we were with family. The breakfast is good and has lots of healthy choices and there is endless... More 

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JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Thank you for your compliments about our team! I will be sure to pass along your feedback to the staff. As General Manager, I feel very lucky to have such wonderful people on our team. Be sure to come back and stay with us again. More 

Howell, Michigan
Contributor
17 reviews 17 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Staff was extremely friendly both at check in and at breakfast. The lady running the breakfast offered to make my waffle when a rude mother jumped in front of me. The facility was very clean well run but it may be time for some updates. Bathroom counter and tub enclosures were a little beat up. I heard some other guests... More 

Was this review helpful? Yes 1
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

I appreciate your review of our Hampton Inn Jackson. I am glad to hear that you would stay with us again the next time you visit Jackson. More 

Suttons Bay, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Make sure all the amenities are available for use before you rent here. Don't pay full price for half the works!! Rooms were clean and the Breakfast was Better than most of the Hotels that serve a "breakfast". Pet friendly.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

I can understand your disappointment that our pool was unavailable during your stay. I apologize for that. We work hard to maintain our pool equipment and chemical levels safe for swimming. Since we monitor our chemicals regularly each day, we must close our pool from time to time so that we can restore the pool chemistry to a state that... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The hotel staff was really nice and attentive. The rooms were exceptional too. However, the fitness room was sort of cramped and only had cardio equipment accessible. There were a couple of medicine balls ,but no place to really use them. Also, the elevator was sort of old and felt cramped as well. It just feels very cramped overall.

Was this review helpful? Yes 1
Kiawah Island, United States
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Hotel was friendly and conveniently located for our trip purposes; Staff was responsive and the meals good. Would stay there again. Did not receive Diamond benefits (not sure this property offered them). Reasonable price for area.

Review collected in partnership with Hampton

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Livonia, Michigan
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had a business conference in Jackson, and stayed the night prior at the Hampton Inn. I had a very nice stay. The young man working the front desk was very polite and helpful. I was very impressed with the decor in the room. It looked fresh, clean, and modern. Bathroom was nice and clean. My biggest complaint had to... More 

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Fort Wayne, Indiana
2 reviews
5 of 5 stars Reviewed March 16, 2015

I found the staff at the hotel to be very friendly. The room was very clean and comfortable. Even though there were other hotel guests it was very quiet. It was a great place to stay while in town for meetings.

Review collected in partnership with Hampton

Was this review helpful? Yes
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Thank you for taking the time to write a review of our Hampton Inn Jackson. I am glad to hear that you found your room very comfortable and clean and the staff friendly. We look forward to having you as our guest in the future. More 

White Lake, United States
1 review
4 of 5 stars Reviewed March 10, 2015

We have stayed at this hotel on and off for several years. They have done some great updates, the breakfast is more than enough choices and they are pet friendly - which we love to travel with our dog. Only drawback to staying here is that they have removed the hot tub. They still have an indoor pool.

Review collected in partnership with Hampton

Was this review helpful? Yes
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

I am glad to hear that you found our hotel clean and staff friendly. Thank you for your review of our hotel. I hope you will choose to stay with us the next time you have the opportunity to visit Jackson. More 

grand rapids, United States
1 review
5 of 5 stars Reviewed February 24, 2015

For a 2 star hotel, I cannot say enough about the friendliness of the staff, comfort, cleanliness, and the fantastic breakfast buffet. The people who work there take pride in their jobs and went above and beyond. Sharon, the gal who was running the breakfast buffet actually came to our table to clear our plates for us! Whenever you would... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Thank you for the wonderful review of our Hampton Inn and the compliments about our team members. I am glad to hear that you received your husband's shirt back! We hope to see you again the next time you travel to Jackson. More 

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