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All 11 Jackson hotels

Hampton Inn Jackson

2.5 of 5 Hotel   |   2225 Shirley Drive, Jackson, MI 49201
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Ranked #2 of 11 hotels in Jackson
A recent review
4 of 5 stars reviewed 4 days ago
Roger E W Jackson, United States
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113 people have reviewed this hotel

Traveler rating
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    21
    10
    6
See reviews for
40
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43
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Jackson, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

The hotel is nice, easy access to freeway, close to shopping-Jackson Crossing, walking distance to Red Lobster. The hotel was clean, no odors. The cooling wasn't working well in all rooms, some never got cool others just the opposite.

Review collected in partnership with Hampton

Was this review helpful? Yes
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Thank you for your detailed review of our hotel. I apologize that you experienced an inconsistency with the heating and cooling system in your room. I can imagine how uncomfortable that was for you and I am so sorry for that. I am glad that you found our hotel clean and conveniently located. We would love for you to come... More

Franklin, Indiana
Top Contributor
93 reviews 93 reviews
84 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel has made some improvements since I stayed there last year but still leaves much to be desired. Carpets and furniture seem to be new. The room was clean and quiet. The bed very comfortable and I got a good nights sleep. Now for the negatives. The desk chair was badly stained. The shower tub was plugged up and... More

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JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

We appreciate your review of our Hampton Inn. We are due for a renovation later this year so look forward to seeing some exciting improvements. More

Senior Contributor
31 reviews 31 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Once again the Hampton Hotel in Jackson was exceptional for the price, service and overall quality. They gave me the room type I requested. Plus, everyone I encountered was helpful, seemed genuinely concerned about my stay and appeared to enjoy working at the hotel.

Review collected in partnership with Hampton

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JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Thank you for all of the wonderful compliments about our hotel and staff! We hope to see you again soon. More

Hendersonville, United States
Senior Reviewer
9 reviews 9 reviews
3 of 5 stars Reviewed 3 weeks ago

Stated above! The hotel is older and worn. The rooms have refurbished furniture and carpeting, but small. No refrigerator or microwaves in rooms unless specifically requested and then only available to a few. Fitness center is small with limited (1) machine of each...barely fitting into the small room. Told the Country Inn an d suites is the newest hotel in... More

Review collected in partnership with Hampton

Was this review helpful? Yes
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

We appreciate your feedback about your experience at our hotel. We are due for a renovation later this year and we are very excited about some of the upgrades that will take place. We hope you come back and visit us again. We would love a second chance to impress you. More

Saginaw
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed for a school gathering. Very nice hotel. Very clean. Beds were very nice. Pool was nice. Just needs a hot tub! I am now making up space since this needs 200 characters. Just like school fill in with extra information.

Review collected in partnership with Hampton

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JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

It was a pleasure to have your group stay with us. Everyone was great. Thank you for your compliments about our hotel. If you happen to travel to Jackson in the future, we would enjoy having you stay with us again. More

Grass Lake, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My fraternity had a conference at this hotel last weekend. The staff was very accommodating with allowing the students to set up their registration tables Friday night and having a space for people to hang out in the evening. The staff working at the complementary breakfast were very helpful in fetching me a different yogurt that did not have aspartame... More

Review collected in partnership with Hampton

Was this review helpful? Yes
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

I appreciate you taking the time to write a review about our Hampton Inn. We enjoyed having your group stay with us. Everyone was great! More

Kalamazoo, MI, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Wonderful staff, clean room and bedding. Very happy with the complimentary hot breakfast, especially the lady that made sure we were taken care of. Hotel pool doesn't have a hot tub, pool is average. Request the top floor to keep down the noise from rooms above.

Review collected in partnership with Hampton

Was this review helpful? Yes
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Thank you for your review. I will share your compliments about our breakfast hostess with her. As a manager, I am very thankful to have her on our team. She was awarded the Spirit of Hampton Award recently which is the highest honor for guest service within the Hampton Inn hotels. I hope you will choose to stay with us... More

Sunman, Indiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great motel, pretty quite in the rooms, better than average insulation beteen the rooms helps, The motel is away from the freeway, the extra minute to circumnavigate is worth the time since one is away fron traffic noise which makes the place better for sleeping. The breakfast is the general menu, except they skip the fried potatoes.

Review collected in partnership with Hampton

Was this review helpful? Yes
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Thank you for taking the time to write a review of our Hampton Inn. We appreciate the mention about the quietness of our rooms. As you mentioned, thankfully we are far enough away from the highway to not experience the noice yet close enough that it is not too inconvenient to get back on the highway. We hope you will... More

Saugus,MA
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Is it possible to give zero stars? I would love to comment on the accommodations but due to poor policies and customer service I did not get the chance (I will say it looked sketchy as the lawn adjacent to the parking lot was littered with empty beer bottles but I digress.) I booked my reservation weeks in advance. I... More

Was this review helpful? Yes
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

I’m sorry we were unable to accommodate you during your recent visit to our hotel. We strive to accommodate 100% of our guests but overbooking situations can happen. Please accept our apology for the unfortunate circumstances. I hope the next time you are in the area you will give us a chance to provide accommodations for you. More

Bratislava
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 weeks ago

This Hampton Inn is need of a face-lift. That being said, it was fine, just barely. the staff were friendly, but the window on the second floor did not seem to lock and there was a small ledge outside the window which made for a restless night's sleep. The hotel manager responded right away so I am sure this will... More

Review collected in partnership with Hampton

Was this review helpful? Yes
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Thank you for taking the time to report your concerns with the window locking mechanism in your room. Safety and security are very important to us. We hope you will choose to stay with us again in the future. More

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Additional Information about Hampton Inn Jackson

Also Known As:
Hampton Inn Jackson Hotel Jackson
Hampton Inn Jackson Hotel
Jackson Hampton Inn
Address: 2225 Shirley Drive, Jackson, MI 49201
Phone Number:
Location: United States > Michigan > Jackson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 11 hotels in Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Jackson 2.5*
Official Description (provided by the hotel):
Perhaps you've come to the area around our hotel in Jackson for our Hot Air Jubilee or Civil War Muster. Maybe you've come to catch a world-class production at the Michigan Shakespeare Festival or come to play a spot of golf. Whatever has brought you to our city, we invite you to stay with us at our warm and welcoming Hampton Inn Jackson hotel.Feel at home in a warm and inviting guest room with a thoughtful range of amenities such as free high-speed internet and a handy lap desk so you can type away while you watch TV. When you're ready for some rest, settle in for the night in our comfiest amenity yet, our clean and fresh Hampton bed ®. Wake up refreshed and start your day right with Hampton’s free hot breakfast. ... more   less 
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