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Hampton Inn Jackson

2.5 of 5
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2225 Shirley Drive, Jackson, MI 49201
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1 room 1 guest
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Hampton Inn Jackson
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191 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Clare, Michigan
Level Contributor
134 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is in the midst of remodeling, and not for the better. I was very disappointed to find no refrigerator or microwave in the room. No refrigerator was available for use either. The outside of the hotel is in the midst of remodeling, but I was only here for the night so I am not sure how noisy it... More 

Was this review helpful? Yes
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Thank you for taking the time to complete a review in regards to your recent stay at the Jackson Hampton Inn. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the remodeling. The inside of our hotel was... More 

Toronto, Canada
2 reviews
5 of 5 stars Reviewed July 23, 2015

This is a great, clean and quiet hotel right off the highway. There are lots of restaurants near by, Target and a Starbucks. It is only about a 25 minute drive from Michigan Speedway. The free breakfast is outstanding with hot and cold options including fresh sliced fruit! I would definitely recommend this hotel to anyone who needs to be... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

We are happy to hear that you slept like a baby in our comfortable beds! Thank you for your wonderful review of our Jackson Hampton Inn. We hope you will visit us next time you travel to the Jackson area. More 

Battle Creek, United States
1 review
2 of 5 stars Reviewed July 22, 2015

The room smelled awful. It was noisy, ice machine, the elevator all hours of the night. We could hear people laughing while waiting for the elevator. The first night we slept as we had been up for hour. 2nd night we could not sleep from the noise and checked out at 4am.

Review collected in partnership with Hampton

Was this review helpful? Yes
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Mary D, I sincerely apologize for the noise issue encountered during your stay. Our guests’ comfort and safety is my number one concern. Your review will assist in correcting issues in the future. I do hope that the next time you are in the area you will consider staying at our property again. Thank you. More 

Crossville
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 21, 2015

Hotel was very clean, staff was efficient, friendly & helpful. Breakfast was the usual, but the coffee was superb! And pet friendly!!! We will look to stay at Hampton Inn from now on, if this is any indication on how this company is run. Outstanding.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

We appreciate your outstanding review of our hotel. We are so glad to hear that you will continue to be a Hampton Inn guest in the future. More 

Channahon
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 18, 2015

My sisters are I are fans of Hampton Inn. The cleanliness factor plays a large part in that. But this Hampton Inn was even better than expected, due largely to their staff, Tim in particular. Friendly, knowledgable and truly wants the guests to be happy. While maintaining a professional attitude, he made us feel welcome. I have health issues and... More 

Was this review helpful? Yes 1
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Thank you for the wonderful compliments about our hotel and staff. As General Manager, I feel very lucky to have Tim and the rest of the staff on our team. I am happy to know that if you travel to the area again, that you will stay with us. More 

Ouro Branco, Brazil
2 reviews
3 of 5 stars Reviewed July 13, 2015

For a business trip and working near the hotel is a good option in Jackson, MI. Some rooms do not have a mini bar/refrigerator. I think is better to ask first during the check-in. In general was a good stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Thank you for taking the time to write a review of our Jackson Hampton Inn. We hope you will choose to stay with us again the next time you visit Jackson. More 

Indianapolis, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 12, 2015

Our mom was in the hospital & we had to find a place to stay immediately in the Jackson, MI, area. Due to a holiday weekend, we were not able to leave our dogs with anyone. The Hampton was very helpful in getting us the room we wanted on a short notice with our 2 dogs. Even though the outside... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

We are happy to hear that bringing your pet with you to the hotel made your visit to Jackson less stressful. Thank you for all of the wonderful compliments about our facilities and staff. We hope you will visit us the next time you travel to Jackson. We would love to see you again, but under better circumstances for you... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 30, 2015

I am a member of Hilton Rewards, so I choose The Hampton Inn to stay in because I have stayed in Hampton Inns before and I knew the quality that I could expect. Everything was in accordance with the Hilton/Hampton Inn standards and the staff was very helpful. I was very pleased with my stay.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Thank you for your review of our Hampton Inn Jackson. We are glad to hear that our hotel was up to the standards that you expect from Hampton/Hilton and that the staff was helpful. We invite you to stay with us again the next time you make a business trip to Jackson. More 

Kirkalnd, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 19, 2015

The staff is extremely friendly and helpful, one of the staff actually helped us get our luggage out to our car when we checked out. The beds were very comfortable. The complimentary breakfast was quite tasty.Will definitely stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Thank you for taking the time to write such a wonderful review of our Hampton Inn Jackson. We appreciate your compliments about our staff and breakfast. We are glad to hear that you would stay with us again the next time you visit Jackson. More 

Avon, IN
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 2, 2015

The Hampton Inn in Jackson was a horrible representative of Hilton! My room was extremely noisy from both inside and outside. I was there for 21 days--the room had no refrigerator, microwave and very very small. It was outdated and smelled of mildew. The lobby was very small, very few seats for breakfast, and very uninviting. It was difficult to... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Thank you for your review. We appreciate your feedback and we’re very sorry for the issues that you experienced with your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. More 

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