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All 11 Jackson hotels

Country Inn & Suites Jackson

2.5 of 5 Hotel   |   3506 O'Neil Drive, Jackson, MI 49202
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Ranked #5 of 11 Hotels in Jackson
A recent review
3 of 5 stars Reviewed October 12, 2014
Judy S Cobourg, Canada
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64 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Country Inn & Suites Jackson
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Cobourg, Canada
1 review
3 of 5 stars Reviewed October 12, 2014

We went out ot eat after seeing what was offered for hot items...chicken patties,biscuits and suagage gravy, goupy porrdge or waffles. the hotel smeeled like chlorine from the pool and the room ventilation was not up to par in our suite. The bed was comfortable.

Review collected in partnership with Country Inns & Suites By Carlson

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Top Contributor
123 reviews 123 reviews
70 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed October 7, 2014

The staff, from the breakfast room to the front desk, are wonderful. They are pleasant, helpful and attentive. The hotel location is hard to beat. Very convenient to most of the greater Jackson businesses, and plenty of chain restaurants near by. A nice added feature is the Borrow a Book library in case you run out of reading material. The... More 

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13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 7, 2014

We were visiting Jackson, MI with family to attend an event in Spring Arbor, which is just a short 10 minute drive away. This hotel is just beautiful. The decor is lovely and welcoming. The breakfast has many items to choose from and the staff is outstanding. Our suite was so comfortable and had everything that we needed and more.... More 

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19 reviews 19 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 30, 2014

Our son and daughter live in Jackson and we visit often. After staying at several Jackson hotels, we found this one and will stay here on all our visits. The rooms are reasonably priced, clean and the pool area is lovely. The free breakfast is very good. But the reason we come back so often is the staff. So accommodating.... More 

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Windsor, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 23, 2014

Not happy with the checkout service, your staff must be retrained, can not get the amount correct when crediting my credit card. The front desk employees were very polite during the check in and checkout, the lady that cleaned the room appeared nervous when we ask to have our towels changed

Review collected in partnership with Country Inns & Suites By Carlson

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Senior Contributor
42 reviews 42 reviews
31 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 11, 2014

Checked into the Country Inn was very smooth, the front desk person was very friendly, under the weather, but friendly. I was informed the pool was closed for maintenance. I travel almost exclusively for business but I do still like to hit the pool every now and then, if I would have known I am not sure that I would... More 

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Senior Contributor
35 reviews 35 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 9, 2014

We had a Board meeting at this facility last weekend - 14 Board members in attendance and 7 guests. The room held us nicely. Since there was no restaurant attached to the facility, we could bring in food for lunch, which we did. The hotel was very accommodating and gave us extra tables and ice as needed. The room was... More 

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Senior Contributor
32 reviews 32 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed September 7, 2014

Country Inn and Suites has sadly gone downhill since the time of my first stay when it was new. It's okay for a night or two but after that you start noticing the hotel is badly in need of a "re fresh." The service other than housekeeping was average to marginal.

Review collected in partnership with Country Inns & Suites By Carlson

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Senior Contributor
24 reviews 24 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 28, 2014

Stopped off here by chance when driving from Chicago to Buffalo via Lake Erie. Very pleasant staff on Reception, spacious room and bathroom, lovely and quiet all night! Breakfast area a little cramped, but nice to have buffet breakfast included in the room rate. Also handy that there are a couple of restaurants to chose from for an evening meal... More 

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Racine, Wisconsin
13 reviews 13 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 25, 2014

I booked this stay through Expedia, as I often do for travel. In fact, I book everything either through Expedia or AMEX travel services. When I arrived at this location, I was told I could not earn frequent stay points, because I booked through a third party. When I checked out, they couldn't even provide me with a receipt for... More 

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CarlsonRezidor, Online Support Specialist at Country Inn & Suites Jackson, responded to this review

Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize you did not receive this during your stay. We additionally apologize for the disappointing service you received from the staff both during check in and check out. We want to make sure our guests are comfortable and receive the... More 

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Additional Information about Country Inn & Suites Jackson

Address: 3506 O'Neil Drive, Jackson, MI 49202
Phone Number:
Location: United States > Michigan > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites Jackson 2.5*
Number of rooms: 78
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Also Known As:
Country Inn & Suites Jackson Hotel Jackson
Country Inn And Suites Jackson
Country Inn Jackson
Jackson Country Inn

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