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All 11 Jackson hotels

Country Inn & Suites Jackson

2.5 of 5 Hotel   |   3506 O'Neil Drive, Jackson, MI 49202
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Ranked #6 of 11 Hotels in Jackson
A recent review
3 of 5 stars reviewed 3 weeks ago
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69 reviews from our community

Traveler rating
    23
    15
    14
    12
    5
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22
13
4
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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MEDINA
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 8, 2015

Basically a nice property for a night stay. Room was clean and the bed was great! Disappointed that the temp outside was 2 degrees and they had not turned on the heat in the room before arrival as I had reservations. It took a couple of hours for it to really warm up and the floor was cold even in... More 

Was this review helpful? Yes 1
CarlsonRezidor, Manager at Country Inn & Suites Jackson, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. I am sorry that you found the tempurature in the room uncomfortable when first arriving. We have fixed the cable issue, I am sorry it... More 

Jackson, Michigan
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 25, 2014

I have been staying here off and on since it opened. When new, it was a great place to stay, and a good value for the cost. It looks like they have not kept up with the maintenance and it is pretty rough. Carpet is loose and torn, bath doors need paint, the fire doors in the stairwell are broken,... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 21, 2014

Probably the worst breakfast I have ever had at a hotel. The breakfast area was not kept clean while dining and the food selection, quantity and quality was poor!! The ham tasted spoiled and the omelet was like rubber. The pool had only a few towels and when I went back in the morning they were all gone. The rooms... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed November 24, 2014

The hotel was very clean. The internet was very fast. The staff was very friendly and helpful. Breakfast was yummy! Enjoyed hanging out by the fireplace in the lobby. The beds were super soft and comfy!

Review collected in partnership with Country Inns & Suites By Carlson

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Silver Spring, United States
1 review
3 of 5 stars Reviewed November 18, 2014

This hotel needs upgrading and cleaning. The staff and services are great but it needs some attention. The rooms are dated, not very clean. My trash was not picked up. Vacuuming was not done consistently. There was ladybugs in my room and I could hear my neighbor above me.

Review collected in partnership with Country Inns & Suites By Carlson

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arlington hts, Il, United States
2 reviews
5 of 5 stars Reviewed November 8, 2014

Stayed four nights in Jackson Michigan. Outstanding value and customer service. Room was of high quality and quiet. Great breakfast value. fine business center and pool. the cookies and coffee were an added bonus. Great on the wake up service.

Review collected in partnership with Country Inns & Suites By Carlson

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Portland, Oregon
Contributor
11 reviews 11 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 6, 2014 via mobile

Conveniently located property touted as, "the newest in Jackson." The lobby was bright, clean and inviting. The desk clerk was very friendly and efficient. The hotel was within walking distance of 4 restaurants. I was ready to give the hotel a huge thumbs up until I got to my room. I had dropped off my luggage and walked to Olive... More 

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Pennsylvania, United States
1 review
1 of 5 stars Reviewed October 30, 2014

I selected the hotel becuase it was close to the company were i was performimg few interviews. Sadly to say I will never stay in that hotel again. I notice next day when leaving that the bathroom sink was cover with small pieces of hair. It seams a male person shaved and the sink was not clean at all. It... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites Jackson, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inn & Suites standards. Your comments are valued, and your suggestions will be used to consider improvements in... More 

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Additional Information about Country Inn & Suites Jackson

Address: 3506 O'Neil Drive, Jackson, MI 49202
Phone Number:
Location: United States > Michigan > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites Jackson 2.5*
Number of rooms: 78
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Also Known As:
Country Inn & Suites Jackson Hotel Jackson
Country Inn And Suites Jackson
Country Inn Jackson
Jackson Country Inn

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