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All 11 Jackson hotels

Country Inn & Suites Jackson

2.5 of 5 Hotel   |   3506 O'Neil Drive, Jackson, MI 49202
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Ranked #6 of 11 Hotels in Jackson
A recent review
5 of 5 stars reviewed yesterday
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51 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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18 reviews 18 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our son and daughter live in Jackson and we visit often. After staying at several Jackson hotels, we found this one and will stay here on all our visits. The rooms are reasonably priced, clean and the pool area is lovely. The free breakfast is very good. But the reason we come back so often is the staff. So accommodating.... More

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Windsor, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Not happy with the checkout service, your staff must be retrained, can not get the amount correct when crediting my credit card. The front desk employees were very polite during the check in and checkout, the lady that cleaned the room appeared nervous when we ask to have our towels changed

Review collected in partnership with Country Inns & Suites By Carlson

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Senior Contributor
38 reviews 38 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Checked into the Country Inn was very smooth, the front desk person was very friendly, under the weather, but friendly. I was informed the pool was closed for maintenance. I travel almost exclusively for business but I do still like to hit the pool every now and then, if I would have known I am not sure that I would... More

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Senior Contributor
32 reviews 32 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a Board meeting at this facility last weekend - 14 Board members in attendance and 7 guests. The room held us nicely. Since there was no restaurant attached to the facility, we could bring in food for lunch, which we did. The hotel was very accommodating and gave us extra tables and ice as needed. The room was... More

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Senior Contributor
32 reviews 32 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Country Inn and Suites has sadly gone downhill since the time of my first stay when it was new. It's okay for a night or two but after that you start noticing the hotel is badly in need of a "re fresh." The service other than housekeeping was average to marginal.

Review collected in partnership with Country Inns & Suites By Carlson

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Senior Contributor
23 reviews 23 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stopped off here by chance when driving from Chicago to Buffalo via Lake Erie. Very pleasant staff on Reception, spacious room and bathroom, lovely and quiet all night! Breakfast area a little cramped, but nice to have buffet breakfast included in the room rate. Also handy that there are a couple of restaurants to chose from for an evening meal... More

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Racine, Wisconsin
13 reviews 13 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 25, 2014

I booked this stay through Expedia, as I often do for travel. In fact, I book everything either through Expedia or AMEX travel services. When I arrived at this location, I was told I could not earn frequent stay points, because I booked through a third party. When I checked out, they couldn't even provide me with a receipt for... More

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CarlsonRezidor, Online Support Specialist at Country Inn & Suites Jackson, responded to this review

Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize you did not receive this during your stay. We additionally apologize for the disappointing service you received from the staff both during check in and check out. We want to make sure our guests are comfortable and receive the... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 14, 2014 via mobile

All the hotels were sold out in Ann Arbor. Never stayed in a country inn before . Well worth the cost. King bed , jacuzzi in bedroom , fridge , micro wave , updated bathroom , and free breakfast. An awesome quiet stay and hop on the interstate. Rachel wAs great !

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Madison, Wisconsin
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 11, 2014

The rooms were big and the staff was friendly. I really liked this hotel, especially traveling with 2 teenage boys since we had lots of room to move around. The room was outdated, this is true but for us it was great. the hotel breakfast was not too bad for a hotel breakfast. I would stay here again,

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Haymarket, Virginia
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 9, 2014

It is not in a bad location, everything is close by restaurants, shopping and so on. The place really needs an update!!! Carpets in the hallways are rolling up causing a trip hazard. The rooms are very average in their appeal. Mattress's are not very comfortable, the bathroom is kinda of small. They are not very creative with the breakfast... More

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Additional Information about Country Inn & Suites Jackson

Address: 3506 O'Neil Drive, Jackson, MI 49202
Phone Number:
Location: United States > Michigan > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites Jackson 2.5*
Number of rooms: 78
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Also Known As:
Country Inn & Suites Jackson Hotel Jackson
Country Inn And Suites Jackson
Country Inn Jackson
Jackson Country Inn

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