We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 11 Jackson hotels

Country Inn & Suites Jackson

2.5 of 5 Hotel   |   3506 O'Neil Drive, Jackson, MI 49202
Hotel website
Hotel deals
Hotel amenities
Special Price
Book early and Save 15%
Save Saved
You added Country Inn & Suites Jackson to your Saves list
Country Inn & Suites Jackson
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
59%
Ranked #6 of 11 Hotels in Jackson
A recent review
4 of 5 stars reviewed 5 days ago
ANDREA B ARLINGTON
Write a Review

49 reviews from our community

Traveler rating
    17
    11
    9
    9
    3
See reviews for
14
12
3
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Italian first
  • Any
English first
ARLINGTON
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Checked into the Country Inn was very smooth, the front desk person was very friendly, under the weather, but friendly. I was informed the pool was closed for maintenance. I travel almost exclusively for business but I do still like to hit the pool every now and then, if I would have known I am not sure that I would... More

Was this review helpful? Yes
ALGONAC
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We had a Board meeting at this facility last weekend - 14 Board members in attendance and 7 guests. The room held us nicely. Since there was no restaurant attached to the facility, we could bring in food for lunch, which we did. The hotel was very accommodating and gave us extra tables and ice as needed. The room was... More

Was this review helpful? Yes
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 1 week ago

Country Inn and Suites has sadly gone downhill since the time of my first stay when it was new. It's okay for a night or two but after that you start noticing the hotel is badly in need of a "re fresh." The service other than housekeeping was average to marginal.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Nantwich
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stopped off here by chance when driving from Chicago to Buffalo via Lake Erie. Very pleasant staff on Reception, spacious room and bathroom, lovely and quiet all night! Breakfast area a little cramped, but nice to have buffet breakfast included in the room rate. Also handy that there are a couple of restaurants to chose from for an evening meal... More

Was this review helpful? Yes
Racine, Wisconsin
Contributor
13 reviews 13 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I booked this stay through Expedia, as I often do for travel. In fact, I book everything either through Expedia or AMEX travel services. When I arrived at this location, I was told I could not earn frequent stay points, because I booked through a third party. When I checked out, they couldn't even provide me with a receipt for... More

Was this review helpful? Yes
CarlsonRezidor, Online Support Specialist at Country Inn & Suites Jackson, responded to this review

Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize you did not receive this during your stay. We additionally apologize for the disappointing service you received from the staff both during check in and check out. We want to make sure our guests are comfortable and receive the... More

Travelers are raving about these Jackson hotels

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

All the hotels were sold out in Ann Arbor. Never stayed in a country inn before . Well worth the cost. King bed , jacuzzi in bedroom , fridge , micro wave , updated bathroom , and free breakfast. An awesome quiet stay and hop on the interstate. Rachel wAs great !

Was this review helpful? Yes
Madison, Wisconsin
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 11, 2014

The rooms were big and the staff was friendly. I really liked this hotel, especially traveling with 2 teenage boys since we had lots of room to move around. The room was outdated, this is true but for us it was great. the hotel breakfast was not too bad for a hotel breakfast. I would stay here again,

Was this review helpful? Yes
Haymarket, Virginia
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 9, 2014

It is not in a bad location, everything is close by restaurants, shopping and so on. The place really needs an update!!! Carpets in the hallways are rolling up causing a trip hazard. The rooms are very average in their appeal. Mattress's are not very comfortable, the bathroom is kinda of small. They are not very creative with the breakfast... More

Was this review helpful? Yes
Jackson, United States
1 review
2 of 5 stars Reviewed July 28, 2014

Bed was lumpy, sheets were very threadbare, shower rod about to fall off the hinges, wall paper peeling. There was a noticeable amount of air freshener throughout the hallways and elevator that was overpowering.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites Jackson, responded to this review

We are sorry to hear you did not have a good night’s sleep due to the comfort of your bed. We know a good night’s rest is very important. Thank you for taking the time to reach out to us and we hope for another opportunity to exceed your expectations. More

Toronto, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 15, 2014

Stayed one night at this hotel when we were in Michigan. What a surprise...the rooms were very large and comfortable. The room was set up to accommodate people with disabilities so the room and bathroom were very spacious. Rooms were clean, beds were comfortable and the location was conveniently located beside a highway and close to restaurants. The only area... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Country Inn & Suites Jackson, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Country Inn & Suites Jackson? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites Jackson

Address: 3506 O'Neil Drive, Jackson, MI 49202
Phone Number:
Location: United States > Michigan > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites Jackson 2.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, Priceline, Tingo, Hotels.com, Venere and Otel so you can book your Country Inn & Suites Jackson reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn And Suites Jackson
Country Inn & Suites Jackson Hotel Jackson
Country Inn Jackson
Jackson Country Inn

35 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Dining (4)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (1)
Viewed
Pool/beach area (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Jackson with
any amenities