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All 11 Jackson hotels

Country Inn & Suites Jackson

2.5 of 5 Hotel   |   3506 O'Neil Drive, Jackson, MI 49202
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Ranked #5 of 11 Hotels in Jackson
A recent review
4 of 5 stars reviewed yesterday
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65 reviews from our community

Traveler rating
    23
    14
    13
    10
    5
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22
12
4
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW

Probably the worst breakfast I have ever had at a hotel. The breakfast area was not kept clean while dining and the food selection, quantity and quality was poor!! The ham tasted spoiled and the omelet was like rubber. The pool had only a few towels and when I went back in the morning they were all gone. The rooms... More 

Review collected in partnership with Country Inns & Suites By Carlson

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1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel was very clean. The internet was very fast. The staff was very friendly and helpful. Breakfast was yummy! Enjoyed hanging out by the fireplace in the lobby. The beds were super soft and comfy!

Review collected in partnership with Country Inns & Suites By Carlson

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Silver Spring, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

This hotel needs upgrading and cleaning. The staff and services are great but it needs some attention. The rooms are dated, not very clean. My trash was not picked up. Vacuuming was not done consistently. There was ladybugs in my room and I could hear my neighbor above me.

Review collected in partnership with Country Inns & Suites By Carlson

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arlington hts, Il, United States
2 reviews
5 of 5 stars Reviewed November 8, 2014

Stayed four nights in Jackson Michigan. Outstanding value and customer service. Room was of high quality and quiet. Great breakfast value. fine business center and pool. the cookies and coffee were an added bonus. Great on the wake up service.

Review collected in partnership with Country Inns & Suites By Carlson

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Portland, Oregon
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 6, 2014

Conveniently located property touted as, "the newest in Jackson." The lobby was bright, clean and inviting. The desk clerk was very friendly and efficient. The hotel was within walking distance of 4 restaurants. I was ready to give the hotel a huge thumbs up until I got to my room. I had dropped off my luggage and walked to Olive... More 

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Pennsylvania, United States
1 review
1 of 5 stars Reviewed October 30, 2014

I selected the hotel becuase it was close to the company were i was performimg few interviews. Sadly to say I will never stay in that hotel again. I notice next day when leaving that the bathroom sink was cover with small pieces of hair. It seams a male person shaved and the sink was not clean at all. It... More 

Review collected in partnership with Country Inns & Suites By Carlson

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CarlsonRezidor, Online Customer Support at Country Inn & Suites Jackson, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inn & Suites standards. Your comments are valued, and your suggestions will be used to consider improvements in... More 

Travelers are raving about these Jackson hotels

Colorado Springs, United States
1 review
4 of 5 stars Reviewed October 26, 2014

I enjoyed my recent stay at Country Inn and Suites. The room was clean and inviting. The location is just off the interstate and is convenient with restaurants and stores nearby. The staff was friendly and attentive to customer needs. The breakfast was yummy too!

Review collected in partnership with Country Inns & Suites By Carlson

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Delton, Michigan, United States
1 review
1 of 5 stars Reviewed October 26, 2014

This hotel charged my debit card 4 times for the room and when I tried to explain to the front desk personnel what happened they got very rude with me. Rachel slowed down her speech and talked to me like I was a 4 year old. I have never had such bad service in my life!! Note to future travelers,... More 

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CarlsonRezidor, Online Customer Support at Country Inn & Suites Jackson, responded to this review

We appreciate you bringing this matter to our attention. We understand the inconvenience an unexpected charge can cause. We apologize for the difficulties you encountered; If you need further assistance, please contact the hotel directly. More 

Richmond, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 25, 2014

I stayed overnight at this hotel and it was great. Personnel friendly, breakfast good and location great. Room was very clean and so was the bathroom. I also requested early check in and this was honored.

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rochester, United States
2 reviews
2 of 5 stars Reviewed October 13, 2014

The hotel was under construction and we were not forewarned which caused some inconvenience. Our check-in was slow, the facility as a whole was looking a little run down, and breakfast was nothing special with powdered eggs and quite a few empty containers towards the last half hour of the service. All in all, the price for the location and... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites Jackson, responded to this review

We apologize you were not satisfied with the condition of the hotel and breakfast options during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. More 

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Additional Information about Country Inn & Suites Jackson

Address: 3506 O'Neil Drive, Jackson, MI 49202
Phone Number:
Location: United States > Michigan > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites Jackson 2.5*
Number of rooms: 78
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Also Known As:
Country Inn & Suites Jackson Hotel Jackson
Country Inn And Suites Jackson
Country Inn Jackson
Jackson Country Inn

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