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All 11 Jackson hotels

Country Inn & Suites Jackson

2.5 of 5 Hotel   |   3506 O'Neil Drive, Jackson, MI 49202
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Ranked #6 of 11 hotels in Jackson
A recent review
5 of 5 stars reviewed 1 week ago
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  • Reviews (45)
  • Photos (35)
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45 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Racine, Wisconsin
13 reviews 13 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I booked this stay through Expedia, as I often do for travel. In fact, I book everything either through Expedia or AMEX travel services. When I arrived at this location, I was told I could not earn frequent stay points, because I booked through a third party. When I checked out, they couldn't even provide me with a receipt for... More

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

All the hotels were sold out in Ann Arbor. Never stayed in a country inn before . Well worth the cost. King bed , jacuzzi in bedroom , fridge , micro wave , updated bathroom , and free breakfast. An awesome quiet stay and hop on the interstate. Rachel wAs great !

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Madison, Wisconsin
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The rooms were big and the staff was friendly. I really liked this hotel, especially traveling with 2 teenage boys since we had lots of room to move around. The room was outdated, this is true but for us it was great. the hotel breakfast was not too bad for a hotel breakfast. I would stay here again,

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Haymarket, Virginia
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It is not in a bad location, everything is close by restaurants, shopping and so on. The place really needs an update!!! Carpets in the hallways are rolling up causing a trip hazard. The rooms are very average in their appeal. Mattress's are not very comfortable, the bathroom is kinda of small. They are not very creative with the breakfast... More

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Jackson, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

Bed was lumpy, sheets were very threadbare, shower rod about to fall off the hinges, wall paper peeling. There was a noticeable amount of air freshener throughout the hallways and elevator that was overpowering.

Review collected in partnership with Country Inns & Suites By Carlson

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CarlsonRezidor, Online Customer Support at Country Inn & Suites Jackson, responded to this review

We are sorry to hear you did not have a good night’s sleep due to the comfort of your bed. We know a good night’s rest is very important. Thank you for taking the time to reach out to us and we hope for another opportunity to exceed your expectations. More

Travelers are raving about these Jackson hotels

Toronto, Canada
14 reviews 14 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 15, 2014

Stayed one night at this hotel when we were in Michigan. What a surprise...the rooms were very large and comfortable. The room was set up to accommodate people with disabilities so the room and bathroom were very spacious. Rooms were clean, beds were comfortable and the location was conveniently located beside a highway and close to restaurants. The only area... More

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West Greenwich, Rhode Island
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 1, 2014

I stay here when I travel to our facility in Michigan. It's a great location near restaurants and work. However, the hotel is older and definitely needs some updates AND soundproofing. I could hear the man next door snoring all night! Rooms are very clean. However, there is no restaurant so you have to go out for dinner. They have... More

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Mount Vernon, Washington
18 reviews 18 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 18, 2014

The workers here are friendly but the place is getting a little dated. I stay here regularly for work and have been doing so for over eight years. The rooms are not as sound proof as I would like but the beds are comfortable. When I stayed here last (June 2014) the AC in my room was not working quite... More

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Phoenix, New York
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 6, 2014

We found this hotel by chance as we were passing through and were very pleased . The hotel was very clean and the the staff could not be more accommodating, especially Jessica upon check in and Nancy in the b'fast area in the morning. I highly recommend this hotel.

Was this review helpful? Yes
4 reviews 4 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 28, 2014

I can overlook nearly anything if the staff is attentive. Our check-in required some room changes at our party's request. The staff was very understanding and switched us around with no issues. We only anticipated one nights stay. However there was a medical issued that required a second night. The staff held a room for us and was very efficient.... More

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Additional Information about Country Inn & Suites Jackson

Address: 3506 O'Neil Drive, Jackson, MI 49202
Phone Number:
Location: United States > Michigan > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites Jackson 2.5*
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Also Known As:
Country Inn And Suites Jackson
Country Inn & Suites Jackson Hotel Jackson
Country Inn Jackson
Jackson Country Inn

35 photos of this hotel

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Dining (4)
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Business center/function rooms (1)
Room/suite (1)
Pool/beach area (1)
Other (10)
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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