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Country Inn & Suites Jackson

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3506 O'Neil Drive, Jackson, MI 49202
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Country Inn & Suites Jackson
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Ranked #7 of 11 Hotels in Jackson
A recent review
3 of 5 stars Reviewed February 8, 2015
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71 reviews from our community

Traveler rating
    23
    15
    14
    13
    6
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23
13
4
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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  • English first
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English first
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    (71)
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    (11)
  • Jun-Aug only
    (22)
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    (11)
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MEDINA
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 8, 2015

Basically a nice property for a night stay. Room was clean and the bed was great! Disappointed that the temp outside was 2 degrees and they had not turned on the heat in the room before arrival as I had reservations. It took a couple of hours for it to really warm up and the floor was cold even in... More 

Was this review helpful? Yes 1
CarlsonRezidor, Manager at Country Inn & Suites Jackson, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. I am sorry that you found the tempurature in the room uncomfortable when first arriving. We have fixed the cable issue, I am sorry it... More 

Jackson, Michigan
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 25, 2014

I have been staying here off and on since it opened. When new, it was a great place to stay, and a good value for the cost. It looks like they have not kept up with the maintenance and it is pretty rough. Carpet is loose and torn, bath doors need paint, the fire doors in the stairwell are broken,... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 21, 2014

Probably the worst breakfast I have ever had at a hotel. The breakfast area was not kept clean while dining and the food selection, quantity and quality was poor!! The ham tasted spoiled and the omelet was like rubber. The pool had only a few towels and when I went back in the morning they were all gone. The rooms... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed November 24, 2014

The hotel was very clean. The internet was very fast. The staff was very friendly and helpful. Breakfast was yummy! Enjoyed hanging out by the fireplace in the lobby. The beds were super soft and comfy!

Review collected in partnership with Country Inns & Suites By Carlson

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Silver Spring, United States
1 review
3 of 5 stars Reviewed November 18, 2014

This hotel needs upgrading and cleaning. The staff and services are great but it needs some attention. The rooms are dated, not very clean. My trash was not picked up. Vacuuming was not done consistently. There was ladybugs in my room and I could hear my neighbor above me.

Review collected in partnership with Country Inns & Suites By Carlson

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arlington hts, Il, United States
2 reviews
5 of 5 stars Reviewed November 8, 2014

Stayed four nights in Jackson Michigan. Outstanding value and customer service. Room was of high quality and quiet. Great breakfast value. fine business center and pool. the cookies and coffee were an added bonus. Great on the wake up service.

Review collected in partnership with Country Inns & Suites By Carlson

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