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All 11 Jackson hotels

Country Inn & Suites Jackson

2.5 of 5 Hotel   |   3506 O'Neil Drive, Jackson, MI 49202
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Ranked #7 of 11 hotels in Jackson
A recent review
4 of 5 stars reviewed 1 week ago
Habsgohabs Toronto, Canada
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40 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night at this hotel when we were in Michigan. What a surprise...the rooms were very large and comfortable. The room was set up to accommodate people with disabilities so the room and bathroom were very spacious. Rooms were clean, beds were comfortable and the location was conveniently located beside a highway and close to restaurants. The only area... More

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West Greenwich, Rhode Island
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stay here when I travel to our facility in Michigan. It's a great location near restaurants and work. However, the hotel is older and definitely needs some updates AND soundproofing. I could hear the man next door snoring all night! Rooms are very clean. However, there is no restaurant so you have to go out for dinner. They have... More

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Mount Vernon, Washington
18 reviews 18 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The workers here are friendly but the place is getting a little dated. I stay here regularly for work and have been doing so for over eight years. The rooms are not as sound proof as I would like but the beds are comfortable. When I stayed here last (June 2014) the AC in my room was not working quite... More

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Phoenix, New York
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 of 5 stars Reviewed June 6, 2014

We found this hotel by chance as we were passing through and were very pleased . The hotel was very clean and the the staff could not be more accommodating, especially Jessica upon check in and Nancy in the b'fast area in the morning. I highly recommend this hotel.

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3 reviews 3 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 28, 2014

I can overlook nearly anything if the staff is attentive. Our check-in required some room changes at our party's request. The staff was very understanding and switched us around with no issues. We only anticipated one nights stay. However there was a medical issued that required a second night. The staff held a room for us and was very efficient.... More

Was this review helpful? Yes 1
Frankfort, Illinois
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 27, 2014

Highs...Service was good enough. Room was clean. Room was comfortable. We both slept well. Lows...Room had some nicked up furniture. Breakfast room is too small, limiting both selection and seating. Because of that, 4 stars instead of 5. But still a very good value overall.

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Hastings, PA
Senior Contributor
28 reviews 28 reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed April 17, 2014

I used to travel to Jackson four or five times each year and would always stay in this hotel. I haven't been here in almost a year, and the property is really beginning to go downhill. While it's still an average hotel, The maintenance and attention to details are really beginning to lack. I had a broken mirror in my... More

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Jackson, Michigan
1 review
4 of 5 stars Reviewed February 27, 2014

My husband & I stayed at the Country Inn & Suites in Jackson, MI for Valentine's Day (2014). Stayed in the jacuzzi suite. It was clean other than some couple cob webs in the corners of the sealing. But I'm not complaining, just pointing it out. I noticed that there were kids under 18 in the pool when my husband... More

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 14, 2014

Took a group of families up for a youth basketball tournament. Was forced to change to this area as a tournament in another city cancelled. 3 weeks before arriving, tried to get management to arrange a deal for our group needing 7 rooms for 1-2 nights. Never would even talk to me. Spent a ridiculous $127 a night per room.... More

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CarlsonRezidor, Online Customer Support at Country Inn & Suites Jackson, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with your recent stay. Your comments are valued, and your suggestions will be used to consider improvements in the future. Thank you for your feedback and we hope for another chance in the future to exceed your expectations! More

Travelers are raving about these Jackson hotels

South Bend, Indiana
1 review
1 of 5 stars Reviewed December 22, 2013

Stayed back in July. Stayed for About one month. It's December Just noticed a charge on our account for $88 from country inn And suites. Called and they said They have us booked for 90 days. We didn't call and make any reservation. They are a fraudulent motel. Dont give them A credit card.

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CarlsonRezidor, Online Customer Support at Country Inn & Suites Jackson, responded to this review

We appreciate you bringing this matter to our attention. We understand the inconvenience an unexpected charge can cause. Please contact Corporate Customer Care if you require additional assistance in this matter. More

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Additional Information about Country Inn & Suites Jackson

Address: 3506 O'Neil Drive, Jackson, MI 49202
Phone Number:
Location: United States > Michigan > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites Jackson 2.5*
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Also Known As:
Country Inn And Suites Jackson
Country Inn & Suites Jackson Hotel Jackson
Country Inn Jackson
Jackson Country Inn

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Other (11)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Swimming Pool Wheelchair access
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