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Country Inn & Suites By Carlson, Jackson, MI

2.5 of 5
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3506 O'Neill Drive, Jackson, MI 49202
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Country Inn & Suites By Carlson, Jackson, MI
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Ranked #7 of 11 Hotels in Jackson
A recent review
4 of 5 stars reviewed 1 week ago
Daniel F New York, United States
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76 Reviews from our TripAdvisor Community

Traveler rating
    24
    17
    15
    13
    7
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24
14
4
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (76)
  • Mar-May only
    (16)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (11)
All months
Alexandria
1 review
1 of 5 stars Reviewed 1 week ago

Very overpriced with below average breakfast. Additional deposit even when using a credit card. Bathroom door doesn't open because it hits the toilet, just weird things like that means I won't be back.

Review collected in partnership with Country Inns & Suites By Carlson

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for a week because of work. I saw the reviews online and was nervise to where my work was having me stay at. But the whole place was wonderful. Even though they are doing renovation the place is upstanding and classy. Next time I am in town I am going to make sure I have... More 

Review collected in partnership with Country Inns & Suites By Carlson

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 30, 2015

Disgusting! Room was filthy, looked like it had never been cleaned, and roaches everywhere. Avoid!!! Room#223 ********************* I arrived late on Monday nite, tired and was getting ready to go bed and I saw what was making those funny noises on the ceiling. Turned out to be there were thick layers of dusts covering the ventilation and the fan was... More 

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Travelers are raving about these Jackson hotels

MEDINA
Contributor
14 reviews 14 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 8, 2015

Basically a nice property for a night stay. Room was clean and the bed was great! Disappointed that the temp outside was 2 degrees and they had not turned on the heat in the room before arrival as I had reservations. It took a couple of hours for it to really warm up and the floor was cold even in... More 

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CarlsonRezidor, Manager at Country Inn & Suites By Carlson, Jackson, MI, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. I am sorry that you found the tempurature in the room uncomfortable when first arriving. We have fixed the cable issue, I am sorry it... More 

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