My 14year-old son and I spent two nights at the Comfort Inn for the Notre Dame - Michigan game. We had a two bed "suite". The room was spacious and comfortable. The "suite" is created by a half wall between the areas where the beds and TV are and where the couch is. The "wall" serves as a good place... more

My second stay at this hotel. First stay was fine, this wasn't. Most expensive place in Jackson, so I just can't stay here again given the problems. Room 225: 1) My non-smoking room was filled with smoke everytime someone lit up. My throat hurt so bad when I woke up. 2) First morning the hot water ran out completely while... more

This is a mixed review as we liked the facility, the pool, the free breakfast and the person that checked us in. I would have rated this motel as above average to excellent if it were not our encounters with the desk manager named Shari. We can not remember the last time we encountered someone so rude and unprofessional at... more

If you are looking for a place with a doorman or room service, you need to go somewhere else. For everyone else, this place will work. It's a newer hotel in a part of Jackson that's not scary. The continental breakfast is above average. The rooms are nice, with a very good t.v. channel selection. The desk service was very... more

First off the rates for my room were more then I had on my comfirmation. Second, we had three rooms. All three rooms smelled really bad. One smelled like smoke. The lighting in the rooms is terrible. My sons room faced a house about 10 feet away. People were sitting in fold up chairs drinking out in the parking lot.... more

I woke up to find my room full of flying bugs! When I got my bill they charged me $1.50 each day for the safe in the room that I never used!! Towels were substandard and that is being kind! more

Jackson isn't the most business and family friendly town in America, and their hotels can be a little bit. . . uh. . . shabby. Don't believe me? Read some of the reviews of Jackson hotels. This hotel is about as good as you're gonna get in Jackson. They have a few conference rooms. The staff is friendly enough. There's... more

I stayed at the Comfort Inn & Suites in Jackson, MI on Feb. 17 and 18, 2009. We were in room 321. If you get this room, make sure you check the door lock. We had a lot of trouble getting the door to lock when we left the room. (The deadbolt was fine. The problem was in locking the... more

We were very hesitant in selecting a hotel to stay at in Jackson with our children. We initally chose this hotel based on a several things: location, amenities, and familiarity with the hotel chain. We stayed in the typical hotel room. Two queen beds and a "sitting" area. From the moment we checked in to the hotel we knew we... more