We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn & Suites

3.0 of 5
Hotel website
Hotel deals
2435 Shirley Dr., Jackson, MI 49202
Special Offer
Choice Privileges Points
Comfort Inn & Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Ranked #2 of 11 Hotels in Jackson
A recent review
4 of 5 stars Reviewed March 20, 2015
outandabout4u Tillsonburg, Canada
Write a Review

61 reviews from our community

Traveler rating
    22
    18
    12
    2
    7
See reviews for
24
7
6
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Any
English first
  • All months
    (61)
  • Mar-May only
    (14)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (11)
All months
Tillsonburg, Canada
Top Contributor
141 reviews 141 reviews
39 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed March 20, 2015

Stayed here again while in town. Many updates since our last visit. Newly updated rooms with new furniture and sofas. Breakfast area expanded (i think) and updated. Staff all friendly and helpful. Busy place during the week as many people stay here while on business. Good thing about them is no kids, so the place is quiet then.

Was this review helpful? Yes
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

We are so delighted that you enjoyed the many updates that our building received during our resent renovation. I have shared your feedback with our staff and they join me in thanking you for taking the time to share your resent experience. We hope that you will allow us to serve you future lodging needs. Thank you, Tabitha Williams General... More 

Detroit, Michigan
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 16, 2015

We stayed in a king suite with a pull out sofa. The hotel was very clean and the staff were very friendly. The room was clean and very large. There were lots of plugs for our electronic gear. The breakfast was nice with lots of choices. My only suggestions would be to install a wall between the lobby and the... More 

Was this review helpful? Yes 1
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for your kind words regarding our property. We enjoyed hearing that our new lighting with electrical outlets was an amenity that you made your stay more enjoyable. I have shared your comments with our staff and they join me in thanking you for taking the time to share your recent experience. We look forward to seeing... More 

Ortonville, Michigan
Senior Contributor
48 reviews 48 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 28, 2015

I travel often for business and there were many nice things about my room which you can read below. However, I'll first start with the one bad thing about the room. CON: I requested a third floor room hoping to increase my chance at a quiet and restful night. I was given a third floor room that had the adjoining... More 

Was this review helpful? Yes 2
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to review your recent stay at our property. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding being placed in an adjoining room during your recent visit. I have shared your feedback with our Front Desk Staff to ensure we handle these types of situations differently in... More 

Grand Rapids, Michigan
Top Contributor
122 reviews 122 reviews
18 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed January 30, 2015

Just had a good stay at the Jackson Comfort Inn. Checkin, Room, Etc. were all fine. I noticed it smelled unique upon entering the lobby only find out they had complementary Subway sandwiches that night...cool touch. Speaking of Cool Touch - my omelettes were exactly that when i ate them during breakfast - cool to the touch at 7:45 AM... More 

Was this review helpful? Yes
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Tabitha... More 

Toronto, Canada
Top Contributor
107 reviews 107 reviews
43 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed January 28, 2015

If you are looking for a good hotel in the area, I would stay here any time, check in was a breeze, the rep at the front desk was quick, and very friendly and hospitable. I walked into a spacious, immaculate room. I was impressed with the cleanliness throughout. The bed and pillows were comfortable, the hotel was quiet at... More 

Was this review helpful? Yes
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for the kind words about our property. We are delighted to hear that you enjoyed your stay. I have shared your input with my staff and they all join me in thanking you for taking the time to review our hotel. We hope to see you again in the future. Tabitha Williams General Manager More 

Chicago, Illinois
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 11, 2014

The motel is off the highway, about 1/2 hour from East Lansing. The price was very good with a AAA discount for a suite. The first room we were assigned had not been cleaned though our arrival was at 5 pm. It has a large jacuzzi, king bed, seating area but was right across from the elevator and next to... More 

Was this review helpful? Yes
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Tabitha... More 

Freeland, Michigan
1 review
5 of 5 stars Reviewed October 2, 2014

I travel weekly on business and wouldn’t think about staying anywhere else when my travel takes me to the Jackson area. As soon as you enter the hotel, a friendly staff and very nice accommodations greet you. Although they are undergoing some renovations, I did not experience any inconveniences and I’m pleased with the speed of their progress and I'm... More 

Was this review helpful? Yes
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

David, Thank you very much for the review of our property. We consider ourselves lucky that you think of Comfort Inn & Suites as your home away from home. I have shared your kinds words with the rest of our staff and they join me in saying thank you. We all look forward to seeing you week after week . More 

Franklin, Indiana
Top Contributor
121 reviews 121 reviews
102 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed September 11, 2014

I travel to Jackson frequently on business and have not found any really great hotels. This is one of the better ones though. First I'll give the positives. The room was nicely decorated, roomy, quiet and comfortable. The A/C worked well. They have nice beds, sheets and towels. Staff were all pleasant. The room was clean except for some dirt... More 

Was this review helpful? Yes 2
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Tabitha Williams... More 

St Catharines
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2014

Our fist stay at this hotel and definitely not our last. Such a relaxing and home away from home feeling. Stayed for the Nascar weekend in august and will be making it home every year from now on. The owners and employees were very pleasant and helpful. Kudos to the housekeeping staff as well. Great family BBQ for the Nascar... More 

Was this review helpful? Yes
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to fill out this review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing... More 

Rochelle, Illinois
Top Contributor
61 reviews 61 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 6, 2014

We spent the night to attend the Manchester United soccer game at the University of Michigan. This was by far one of the best motels we've stayed in for the longest time. The room was nice and clean, the beds comfortable with a choice of either hard or soft pillows, the bathroom had enough towels. The tv was big and... More 

Was this review helpful? Yes
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More 

Questions? Get answers from hotel staff and past guests. Ask a question

24 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
View from room (1)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Business center/function rooms (2)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (2)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (3)
Viewed
Dining (2)

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question