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All 11 Jackson hotels

Comfort Inn & Suites

2435 Shirley Dr., Jackson, MI 49202
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72%
Ranked #3 of 11 hotels in Jackson
A recent review
4 of 5 stars reviewed 3 days ago
bengalwin Lakewood, Ohio
  • Reviews (51)
  • Photos (10)
  • Amenities
  • Q&A
  • Room tips (8)
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51 people have reviewed this hotel

Traveler rating
    19
    12
    11
    2
    7
See reviews for
19
7
5
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Any
English first
Lakewood, Ohio
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Clean rooms friendly staff, and all of the comforts that you would expect in a hotel. We had a fridge and microwave in the standard two queen room. The pool and hot tub looked nice and the breakfast was above average.

Was this review helpful? Yes 1
Jackson Michigan
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I love Choice Hotels, (Comfort Inn) and stay all the time. they are always good. We live in Jackson and had to stay somewhere between closing on our house and moving to our new one. We were there for 4 nights. The bedding and the beds were super quality. The carpet in the halls were plush and clean. The furniture... More

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Indianapolis, Indiana
Contributor
14 reviews 14 reviews
4 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 10, 2014

Quality motel with other choices in the area. Pool, breakfast area, and room were clean and presented well. Check-in was trouble-free. Beds were comfortable. New furniture was arriving as we were leaving. Owner seems to care and keep property in very good condition.

Was this review helpful? Yes 1
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Eaton Rapids, Michigan
Top Contributor
114 reviews 114 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed May 28, 2014

Stayed here spur of the moment the other night, and was not disappointed. Very clean, quiet, comfy beds. Maybe recently remodelled? Fridge, iron, and coffee maker in room. Average + breakfast in the coffee room in the morning. Nice size pool, in view of the lobby and a fenced patio beyond it to enjoy the evening breeze. The staff was... More

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ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to provide a review about our with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

Pittsburgh, Pennsylvania
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 28, 2014

I stayed here for business and found the hotel very clean, comfortable and welcoming. The king room had what I needed, clean comfortable bed, flat screen with many stations and a desk. AC worked well. There is a Red Lobster right across the street to walk to for diner. Wifi was a little slow, but worked. Only "complaint" is that... More

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ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More

Tillsonburg, Canada
Top Contributor
118 reviews 118 reviews
31 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed April 13, 2014

Booked a room when visiting our daughter at the university. WE ended up with a 2 queen suite as just the 2 queen regular rooms were booked. Room was large and well laid out but the pull out sofa bed was busted making for a very uncomfortable sit. Someone must of let their kids jump on it or something but... More

Was this review helpful? Yes
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for... More

Kalamazoo
Top Contributor
69 reviews 69 reviews
51 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed December 16, 2013

I wrote a review about this property a few years back, but it has changed a bit since then. It's still a pretty good property. The location works. Shopping and food are a short five minute drive, and there are several choices nearby. The room itself is quite big. The only real knock on the room itself is a lack... More

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Indianapolis, Indiana
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 10, 2013

My husband & I stayed here for 1 night while our son played in a basketball tournament at Spring Arbor University. The outside of the hotel was very inviting. The lobby was clean & decorated for Fall. Our room was super clean from floor to ceiling. The bathroom had no signs of past use! The beds were comfy & the... More

Was this review helpful? Yes
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

Farmington
Contributor
15 reviews 15 reviews
5 of 5 stars Reviewed October 18, 2013

We stayed here while on the Pioneer Wine Trail for two days. Wonderful location, clean and very nice decor. For dinner there was a Red Lobster restaurant directly across the street. We were able to walk. Shopping centers were all around. We had a quiet enjoyable stay. The rooms are spacious and the staff was friendly. We will return.

Was this review helpful? Yes
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

Ronnie Farmington, Thank you so very much for your kind words regarding our property. We are delighted to hear that you enjoyed your stay with us. It is our hope that each stay with our property is as positive as the previous stay. It is the goal of our staff to make each experience with us a good one. Thank... More

Ann Arbor, Michigan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2013

I have stayed at this hotel at least 8 times a year, for the past 6 years for business purposes, and every time I have stayed here I have had a good experience. The rooms are very economical, they are clean, well-maintained, the staff is friendly and accommodating, and the breakfast offering has been consistent and pretty standard for this... More

Was this review helpful? Yes 1
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

Dear Liz, We would like to thank you for taking the time to complete a survey. We greatly appreciate your kind words about our property. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look... More

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Additional Information about Comfort Inn & Suites

Address: 2435 Shirley Dr., Jackson, MI 49202
Location: United States > Michigan > Jackson
Price Range (Based on Average Rates): $$
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Also Known As:
Comfort Inn Jackson
Jackson Comfort Inn

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Number of rooms
70

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