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All 11 Jackson hotels

Comfort Inn & Suites

2435 Shirley Dr., Jackson, MI 49202
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Ranked #3 of 11 hotels in Jackson
A recent review
3 of 5 stars reviewed 1 week ago
outandabout4u Tillsonburg, Canada
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46 people have reviewed this hotel

Traveler rating
    16
    10
    11
    2
    7
See reviews for
17
6
4
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Any
English first
Tillsonburg, Canada
Top Contributor
90 reviews 90 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Booked a room when visiting our daughter at the university. WE ended up with a 2 queen suite as just the 2 queen regular rooms were booked. Room was large and well laid out but the pull out sofa bed was busted making for a very uncomfortable sit. Someone must of let their kids jump on it or something but... More

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Kalamazoo
Top Contributor
67 reviews 67 reviews
49 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed December 16, 2013

I wrote a review about this property a few years back, but it has changed a bit since then. It's still a pretty good property. The location works. Shopping and food are a short five minute drive, and there are several choices nearby. The room itself is quite big. The only real knock on the room itself is a lack... More

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Indianapolis, Indiana
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 10, 2013

My husband & I stayed here for 1 night while our son played in a basketball tournament at Spring Arbor University. The outside of the hotel was very inviting. The lobby was clean & decorated for Fall. Our room was super clean from floor to ceiling. The bathroom had no signs of past use! The beds were comfy & the... More

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ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

Farmington
Contributor
15 reviews 15 reviews
5 of 5 stars Reviewed October 18, 2013

We stayed here while on the Pioneer Wine Trail for two days. Wonderful location, clean and very nice decor. For dinner there was a Red Lobster restaurant directly across the street. We were able to walk. Shopping centers were all around. We had a quiet enjoyable stay. The rooms are spacious and the staff was friendly. We will return.

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ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

Ronnie Farmington, Thank you so very much for your kind words regarding our property. We are delighted to hear that you enjoyed your stay with us. It is our hope that each stay with our property is as positive as the previous stay. It is the goal of our staff to make each experience with us a good one. Thank... More

Ann Arbor, Michigan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2013

I have stayed at this hotel at least 8 times a year, for the past 6 years for business purposes, and every time I have stayed here I have had a good experience. The rooms are very economical, they are clean, well-maintained, the staff is friendly and accommodating, and the breakfast offering has been consistent and pretty standard for this... More

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ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

Dear Liz, We would like to thank you for taking the time to complete a survey. We greatly appreciate your kind words about our property. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look... More

Downers Grove, Illinois
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 16, 2013

After a long weekend camping with my boyfriend, we were driving through MIchigan on the way back to Chicago. Not knowing the area, I checked TripAdvisor and chose this hotel in Jackson that had mostly great reviews. I WAS WRONG TO CHOOSE IT! All we wanted was a place to unwind and swim and shower after several nights in the... More

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Simcoe, Ontario, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 30, 2013

My wife and I appreciated our stay here. The room was clean and comfortable, providing us with a good night's sleep. The staff were always friendly, welcoming and efficient. The breakfast was excellent, providing guests with a wonderful variety of options. My wife commented that the hostess was the best we'd seen in keep abreast of replenishing supplies. We would... More

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Redford, Michigan, United States
1 review
5 of 5 stars Reviewed July 7, 2013

This was the nicest place I have stayed. Stephanie checked us in and couldn't have been nicer. The rooms were great. Beds comfortable,pillows were excellent(both soft and firm were on the bed). The pool was clean and refreshing. The hot tub was just right(not too hot). The breakfast was very good. This is by far my choice for what you... More

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Osborne, Kansas
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 26, 2013

I stayed at the Comfort Inn for business purposes. I generally stay at the Hampton or Holiday Inn but both were full. I can say that I will definitely be back and this hotel will be my first choice next time. The rooms are spacious, very clean, and the beds appear to be new and were comfortable. The room decor... More

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ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

I would like to thank you for your kind words regarding our property. We are so happy to hear that you enjoyed your stay with us. We strive to make sure that every guest has a wonderful experience. It was also nice to hear that you felt like we offered a nice breakfast. We look forward to your next stay... More

Zeeland, Michigan
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 25, 2013

Our stay here was fine, but when we received our credit card statement later that month we found an extra $66 charge we had not expected. When I called, I was told that there had been pillows and towels missing after we checked out. I mentioned to the manager that the room had been short of supplies when we checked... More

Was this review helpful? Yes 2
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

I am very sorry to here that you were disappointed with your stay at our property. Please accept my sincere apology for any inconvience this matter may have caused you. Our rooms are checked and inventoried each day to ensure that all required articles are present and in good working order for the days arriving guest. When an item is... More

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Additional Information about Comfort Inn & Suites

Also Known As:
Comfort Inn Jackson
Jackson Comfort Inn
Address: 2435 Shirley Dr., Jackson, MI 49202
Location: United States > Michigan > Jackson
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 hotels in Jackson
Price Range (Based on Average Rates): $$
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