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All 11 Jackson hotels

Comfort Inn & Suites

2435 Shirley Dr., Jackson, MI 49202
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Ranked #2 of 11 Hotels in Jackson
A recent review
4 of 5 stars Reviewed November 11, 2014
Nancy E Chicago, Illinois
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56 reviews from our community

Traveler rating
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    12
    2
    7
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22
7
5
21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 11, 2014

The motel is off the highway, about 1/2 hour from East Lansing. The price was very good with a AAA discount for a suite. The first room we were assigned had not been cleaned though our arrival was at 5 pm. It has a large jacuzzi, king bed, seating area but was right across from the elevator and next to... More 

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Freeland, Michigan
1 review
5 of 5 stars Reviewed October 2, 2014

I travel weekly on business and wouldn’t think about staying anywhere else when my travel takes me to the Jackson area. As soon as you enter the hotel, a friendly staff and very nice accommodations greet you. Although they are undergoing some renovations, I did not experience any inconveniences and I’m pleased with the speed of their progress and I'm... More 

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Franklin, Indiana
Top Contributor
114 reviews 114 reviews
98 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed September 11, 2014

I travel to Jackson frequently on business and have not found any really great hotels. This is one of the better ones though. First I'll give the positives. The room was nicely decorated, roomy, quiet and comfortable. The A/C worked well. They have nice beds, sheets and towels. Staff were all pleasant. The room was clean except for some dirt... More 

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St Catharines
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed August 21, 2014

Our fist stay at this hotel and definitely not our last. Such a relaxing and home away from home feeling. Stayed for the Nascar weekend in august and will be making it home every year from now on. The owners and employees were very pleasant and helpful. Kudos to the housekeeping staff as well. Great family BBQ for the Nascar... More 

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Rochelle, Illinois
Top Contributor
59 reviews 59 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 6, 2014

We spent the night to attend the Manchester United soccer game at the University of Michigan. This was by far one of the best motels we've stayed in for the longest time. The room was nice and clean, the beds comfortable with a choice of either hard or soft pillows, the bathroom had enough towels. The tv was big and... More 

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Lakewood, Ohio
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 25, 2014

Clean rooms friendly staff, and all of the comforts that you would expect in a hotel. We had a fridge and microwave in the standard two queen room. The pool and hot tub looked nice and the breakfast was above average.

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Kalamazoo, Michigan
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 30, 2014

I love Choice Hotels, (Comfort Inn) and stay all the time. they are always good. We live in Jackson and had to stay somewhere between closing on our house and moving to our new one. We were there for 4 nights. The bedding and the beds were super quality. The carpet in the halls were plush and clean. The furniture... More 

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Indianapolis, Indiana
Contributor
14 reviews 14 reviews
4 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 10, 2014

Quality motel with other choices in the area. Pool, breakfast area, and room were clean and presented well. Check-in was trouble-free. Beds were comfortable. New furniture was arriving as we were leaving. Owner seems to care and keep property in very good condition.

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ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Eaton Rapids, Michigan
Top Contributor
131 reviews 131 reviews
12 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed May 28, 2014

Stayed here spur of the moment the other night, and was not disappointed. Very clean, quiet, comfy beds. Maybe recently remodelled? Fridge, iron, and coffee maker in room. Average + breakfast in the coffee room in the morning. Nice size pool, in view of the lobby and a fenced patio beyond it to enjoy the evening breeze. The staff was... More 

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ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to provide a review about our with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Pittsburgh, Pennsylvania
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 28, 2014

I stayed here for business and found the hotel very clean, comfortable and welcoming. The king room had what I needed, clean comfortable bed, flat screen with many stations and a desk. AC worked well. There is a Red Lobster right across the street to walk to for diner. Wifi was a little slow, but worked. Only "complaint" is that... More 

Was this review helpful? Yes
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More 

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Additional Information about Comfort Inn & Suites

Address: 2435 Shirley Dr., Jackson, MI 49202
Phone Number:
Location: United States > Michigan > Jackson
Price Range (Based on Average Rates): $$
Number of rooms: 70
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Also Known As:
Comfort Inn Jackson
Jackson Comfort Inn

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