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All 11 Jackson hotels

Comfort Inn & Suites

2435 Shirley Dr., Jackson, MI 49202
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Ranked #3 of 11 Hotels in Jackson
A recent review
4 of 5 stars reviewed 3 days ago
DeDeRN04 Ortonville, Michigan
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59 reviews from our community

Traveler rating
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    12
    2
    7
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22
7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ortonville, Michigan
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I travel often for business and there were many nice things about my room which you can read below. However, I'll first start with the one bad thing about the room. CON: I requested a third floor room hoping to increase my chance at a quiet and restful night. I was given a third floor room that had the adjoining... More 

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Grand Rapids, Michigan
Top Contributor
116 reviews 116 reviews
17 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just had a good stay at the Jackson Comfort Inn. Checkin, Room, Etc. were all fine. I noticed it smelled unique upon entering the lobby only find out they had complementary Subway sandwiches that night...cool touch. Speaking of Cool Touch - my omelettes were exactly that when i ate them during breakfast - cool to the touch at 7:45 AM... More 

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ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Tabitha... More 

Toronto, Canada
Top Contributor
100 reviews 100 reviews
41 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If you are looking for a good hotel in the area, I would stay here any time, check in was a breeze, the rep at the front desk was quick, and very friendly and hospitable. I walked into a spacious, immaculate room. I was impressed with the cleanliness throughout. The bed and pillows were comfortable, the hotel was quiet at... More 

Was this review helpful? Yes
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for the kind words about our property. We are delighted to hear that you enjoyed your stay. I have shared your input with my staff and they all join me in thanking you for taking the time to review our hotel. We hope to see you again in the future. Tabitha Williams General Manager More 

Chicago, Illinois
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 11, 2014

The motel is off the highway, about 1/2 hour from East Lansing. The price was very good with a AAA discount for a suite. The first room we were assigned had not been cleaned though our arrival was at 5 pm. It has a large jacuzzi, king bed, seating area but was right across from the elevator and next to... More 

Was this review helpful? Yes
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Tabitha... More 

Freeland, Michigan
1 review
5 of 5 stars Reviewed October 2, 2014

I travel weekly on business and wouldn’t think about staying anywhere else when my travel takes me to the Jackson area. As soon as you enter the hotel, a friendly staff and very nice accommodations greet you. Although they are undergoing some renovations, I did not experience any inconveniences and I’m pleased with the speed of their progress and I'm... More 

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ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

David, Thank you very much for the review of our property. We consider ourselves lucky that you think of Comfort Inn & Suites as your home away from home. I have shared your kinds words with the rest of our staff and they join me in saying thank you. We all look forward to seeing you week after week . More 

Franklin, Indiana
Top Contributor
118 reviews 118 reviews
101 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed September 11, 2014

I travel to Jackson frequently on business and have not found any really great hotels. This is one of the better ones though. First I'll give the positives. The room was nicely decorated, roomy, quiet and comfortable. The A/C worked well. They have nice beds, sheets and towels. Staff were all pleasant. The room was clean except for some dirt... More 

Was this review helpful? Yes 2
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Tabitha Williams... More 

St Catharines
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2014

Our fist stay at this hotel and definitely not our last. Such a relaxing and home away from home feeling. Stayed for the Nascar weekend in august and will be making it home every year from now on. The owners and employees were very pleasant and helpful. Kudos to the housekeeping staff as well. Great family BBQ for the Nascar... More 

Was this review helpful? Yes
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to fill out this review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing... More 

Rochelle, Illinois
Top Contributor
60 reviews 60 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 6, 2014

We spent the night to attend the Manchester United soccer game at the University of Michigan. This was by far one of the best motels we've stayed in for the longest time. The room was nice and clean, the beds comfortable with a choice of either hard or soft pillows, the bathroom had enough towels. The tv was big and... More 

Was this review helpful? Yes
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More 

Lakewood, Ohio
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 25, 2014

Clean rooms friendly staff, and all of the comforts that you would expect in a hotel. We had a fridge and microwave in the standard two queen room. The pool and hot tub looked nice and the breakfast was above average.

Was this review helpful? Yes 1
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Tabitha Williams... More 

Kalamazoo, Michigan
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 30, 2014

I love Choice Hotels, (Comfort Inn) and stay all the time. they are always good. We live in Jackson and had to stay somewhere between closing on our house and moving to our new one. We were there for 4 nights. The bedding and the beds were super quality. The carpet in the halls were plush and clean. The furniture... More 

Was this review helpful? Yes 1
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

We would like to thank you for taking the time to complete an online review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Tabitha... More 

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Additional Information about Comfort Inn & Suites

Address: 2435 Shirley Dr., Jackson, MI 49202
Phone Number:
Location: United States > Michigan > Jackson
Price Range (Based on Average Rates): $$
Number of rooms: 70
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Also Known As:
Comfort Inn Jackson
Jackson Comfort Inn

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