We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 11 Jackson hotels

Comfort Inn & Suites

2435 Shirley Dr., Jackson, MI 49202
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Comfort Inn & Suites to your Saves list
Comfort Inn & Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
73%
Ranked #2 of 11 hotels in Jackson
A recent review
5 of 5 stars reviewed 6 days ago
Diane S St Catharines
  • Overview
  • Reviews (53)
  • Photos (10)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (8)
  • Location
  • More
true
Write a Review

53 people have reviewed this hotel

Traveler rating
    21
    12
    11
    2
    7
See reviews for
21
7
5
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Any
English first
St Catharines
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 6 days ago NEW

Our fist stay at this hotel and definitely not our last. Such a relaxing and home away from home feeling. Stayed for the Nascar weekend in august and will be making it home every year from now on. The owners and employees were very pleasant and helpful. Kudos to the housekeeping staff as well. Great family BBQ for the Nascar... More

Was this review helpful? Yes
Rochelle, Illinois
Top Contributor
60 reviews 60 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent the night to attend the Manchester United soccer game at the University of Michigan. This was by far one of the best motels we've stayed in for the longest time. The room was nice and clean, the beds comfortable with a choice of either hard or soft pillows, the bathroom had enough towels. The tv was big and... More

Was this review helpful? Yes
Lakewood, Ohio
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean rooms friendly staff, and all of the comforts that you would expect in a hotel. We had a fridge and microwave in the standard two queen room. The pool and hot tub looked nice and the breakfast was above average.

Was this review helpful? Yes 1
Kalamazoo, Michigan
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 30, 2014

I love Choice Hotels, (Comfort Inn) and stay all the time. they are always good. We live in Jackson and had to stay somewhere between closing on our house and moving to our new one. We were there for 4 nights. The bedding and the beds were super quality. The carpet in the halls were plush and clean. The furniture... More

Was this review helpful? Yes
Indianapolis, Indiana
Contributor
14 reviews 14 reviews
4 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 10, 2014

Quality motel with other choices in the area. Pool, breakfast area, and room were clean and presented well. Check-in was trouble-free. Beds were comfortable. New furniture was arriving as we were leaving. Owner seems to care and keep property in very good condition.

Was this review helpful? Yes 1
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Eaton Rapids, Michigan
Top Contributor
119 reviews 119 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 28, 2014

Stayed here spur of the moment the other night, and was not disappointed. Very clean, quiet, comfy beds. Maybe recently remodelled? Fridge, iron, and coffee maker in room. Average + breakfast in the coffee room in the morning. Nice size pool, in view of the lobby and a fenced patio beyond it to enjoy the evening breeze. The staff was... More

Was this review helpful? Yes
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to provide a review about our with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

Pittsburgh, Pennsylvania
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 28, 2014

I stayed here for business and found the hotel very clean, comfortable and welcoming. The king room had what I needed, clean comfortable bed, flat screen with many stations and a desk. AC worked well. There is a Red Lobster right across the street to walk to for diner. Wifi was a little slow, but worked. Only "complaint" is that... More

Was this review helpful? Yes
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More

Tillsonburg, Canada
Top Contributor
127 reviews 127 reviews
35 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed April 13, 2014

Booked a room when visiting our daughter at the university. WE ended up with a 2 queen suite as just the 2 queen regular rooms were booked. Room was large and well laid out but the pull out sofa bed was busted making for a very uncomfortable sit. Someone must of let their kids jump on it or something but... More

Was this review helpful? Yes
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for... More

Kalamazoo
Top Contributor
69 reviews 69 reviews
51 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed December 16, 2013

I wrote a review about this property a few years back, but it has changed a bit since then. It's still a pretty good property. The location works. Shopping and food are a short five minute drive, and there are several choices nearby. The room itself is quite big. The only real knock on the room itself is a lack... More

Was this review helpful? Yes 1
Indianapolis, Indiana
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 10, 2013

My husband & I stayed here for 1 night while our son played in a basketball tournament at Spring Arbor University. The outside of the hotel was very inviting. The lobby was clean & decorated for Fall. Our room was super clean from floor to ceiling. The bathroom had no signs of past use! The beds were comfy & the... More

Was this review helpful? Yes
ManagerMI185, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

Owners: What's your side of the story?
If you own or manage Comfort Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Comfort Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn & Suites

Address: 2435 Shirley Dr., Jackson, MI 49202
Phone Number:
Location: United States > Michigan > Jackson
Price Range (Based on Average Rates): $$
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Choice Hotels, Priceline, Travelocity, Hotels.com and Otel so you can book your Comfort Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Jackson
Jackson Comfort Inn

10 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Dining (1)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Dining (1)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Jackson with
any amenities

Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Number of rooms
70

Questions & Answers

Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer