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Holiday Inn Express Hotel & Suites Iron Mountain

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1535 North Stephenson Ave, Iron Mountain, MI 49801
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Holiday Inn Express Hotel & Suites Iron Mountain
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76 Reviews from our TripAdvisor Community

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North Houston, Texas
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Usual Holiday Inn Express, room was clean, bed was comfortable. My only complaint was the same breakfast items five days in a row. No hot tub in the pool area. The workout room was open 24hrs, which was nice.

Helpful?
Thank blitz1932
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate the suggestion regarding the breakfast food selection and... More 

Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 14, 2015

My wife and I were traveling and stopped here for 1 night. We arrived after normal dinner hour and asked the clerk what might be available. She recommended a local bistro and it was great. We had a quiet dinner, returned for a very relaxing evening and slept really well. The bed was comfortable, the room was really quiet and... More 

Helpful?
Thank John G
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Kenosha, Wisconsin
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed October 1, 2015

This Holiday Inn was well staffed with alert, informed, welcoming people. The room is very clean and everything in working order. The continental breakfasts were excellent with a great selection to start the day.

Helpful?
Thank Harry R
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Michigan
Level Contributor
81 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed September 30, 2015

We were greeted by Kalie; she was professional, friendly & well trained. We have stayed here several times over the last several years. Normally traveling west. Room was great, large, clean, comfy couch & bed. Lighting is very good. The breakfast area is very good. Only thing that I could see that needs up dating are the front doors. They... More 

Helpful?
Thank Herschel M
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Chicago
Level Contributor
130 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed September 25, 2015 via mobile

The Holiday Inn Express brand is synonymous with clean, efficient and inexpensive in my book. This property is no exception. We arrived at 2 on a Thursday afternoon and were told our room wasn't quite ready. We grabbed a bite and came back an hour later for an easy check in. The room had plenty of space for our one-night... More 

Helpful?
Thank ChiWeather
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Wow, Thank you for taking the time to fill out the survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Cedar Rapids, Iowa
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 22, 2015

Just like all the other IHG properties but this one is extra clean and well taken care of. Expect the usual amenities and expect really good service. Nice thing here is the breakfast service starts at 5 am for fisherman and hunters.

Helpful?
Thank BrianEH32766
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Northville, Michigan
2 reviews
5 of 5 stars Reviewed September 15, 2015

Clean- staff very helpful and pleasant. Food was ok for free. Rooms nice size. Hotel in area near to shopping and food. Cost was a little high for the area from the mom and pop hotels. This is a fairly new location.

Helpful?
Thank hippy2539
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as motivation to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Twin Lake, Michigan
Level Contributor
73 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed September 3, 2015

This is a very typical Holiday Inn Express. I would recommend it when you're in Iron Mountain. The hotel is clean and comfortable. Staff is friendly. I forgot to pack my bathroom bag and the front desk provided me with everything I need for the week. Very nice. WiFi was good. Many TV channels.

Helpful?
Thank MarkVK1959
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Wow, Thank you for taking the time to fill out the survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

St. Helena, California
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 20, 2015

Good place to stay in the UP. My room was so quiet and comfortable. An adequate buffet breakfast is available. Free Wi-FI and parking. Staff was very friendly and helpful. The woman who checked us in recommended a nice place for dinner and even gave us coupons.

Helpful?
Thank Leslie B
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

2 reviews
4 of 5 stars Reviewed August 14, 2015

Comfortable beds, the staff was friendly. They even had an August special, where you could get pancakes between 8-10 pm! Interesting little promotion. The staff was very kind to my family member with autism. The rooms were very clean. I did have some issues with the showerhead. It was nothing like I have at home, but other than that, the... More 

Helpful?
Thank Marie H
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

28 photos of this hotel

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