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All 11 Iron Mountain hotels

Holiday Inn Express Hotel & Suites Iron Mountain

2.5 of 5 Hotel   |   1535 North Stephenson Ave, Iron Mountain, MI 49801
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Ranked #5 of 11 Hotels in Iron Mountain
A recent review
5 of 5 stars reviewed 1 week ago
Amy H
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51 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is 5 star and has everything you need. Small and quaint. Clean and staff very friendly. I like all the breakfast food choices even turkey sausage and Greek yogurt. It's very quiet but nicely located near end of town with access to the snomobile trail. The only downfall is the parking lot is smaller than expected. We enjoyed... More 

Was this review helpful? Yes
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Thank you, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give... More 

Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 weeks ago

Hotel was very clean! We moved here from a different hotel where that wasn't the case. Beds were comfortable and the rooms had everything we needed. Staff was exceptional! We had to leave a day earlier than our reservation and staff was very understanding. We have family and friends in the area and will definitely stay here again.

Was this review helpful? Yes
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Cedar Springs, Michigan
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

My son in law and daughter booked two rooms for three nights for a wedding. When checking in found out pool and hot tub wasn't working and was asked if they would like to cancell (they had booked under advance purchase).They asked if they could just be discounted and desk clerk said no. So they came back in and said... More 

Was this review helpful? Yes
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Dear Valued Guest, Thank you for your feedback your regarding your stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. However, we’re sorry we fell below your expectation regarding the pool status, visiting guests and hotel accommodations. We will address these concerns. I assure you the feedback of our hotel will be... More 

Bemidji, Minnesota
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It is a Holiday Inn Express - it provided exactly what I expected - clean room, everything worked, clean hotel, decent free breakfast. The chain as a whole continues to improve and thus I am a frequent customer. What set this one apart from other experiences was a last-minute injury to my lower back prior to my trip - by... More 

Was this review helpful? Yes
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Wisconsin
Top Contributor
83 reviews 83 reviews
29 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 10, 2014

This is our "go to" hotel when traversing from Wisconsin to northern Michigan. This hotel (over several visits) has been consistently quiet, clean and comfortable. We enjoy the pool (no hot tub) as it seems to be a bit larger than your average hotel pool. Staff is very friendly and accommodating. Location is great for us right on the highway.... More 

Was this review helpful? Yes
IronMtComfort, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Thank You for your kind words and for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our... More 

McKinney, Texas, United States
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 21, 2014

Stayed here for a work trip for two nights on Oct 14 & 15 2014. Wasn't expecting much as the choices of places to stay in Iron Mountain are limited BUT I was extremely surprised with what I experienced! The hotel has been kept up to date and is very clean and pleasant overall. The front desk and other staff... More 

Was this review helpful? Yes
IronMtComfort, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Franklin, Wisconsin
Top Contributor
53 reviews 53 reviews
48 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed October 9, 2014

We stayed at this hotel twice - on our way to and from lower Michigan. Wow, what a great place to stay. The check - in was super friendly. Our suite was beautiful- comfortable bed - super clean- really fast WIFI. Breakfast was the usual fare served really early- that was appreciated and helped get us on our way early... More 

Was this review helpful? Yes
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

De Pere, Wisconsin
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 29, 2014

Our sons wedding was this past weekend. this was one of the hotels he had rooms blocked at. We called to reserve a king suite. I asked what the group rate was before I did the reservation and was told one price. Went through the whole reservation process and then was told a price $20 higher. I said, wait, you... More 

Was this review helpful? Yes 1
Angela J, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Dear Valued Guest, Thank you for your feedback your regarding your stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. However, we’re sorry we fell below your expectation regarding customer service and providing room accommodation rates. We will address these concerns. I assure you the feedback of our hotel will be reviewed... More 

Marquette, Michigan
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 8, 2014

Made a reservation for an early check in, as I work night shift at the local hospital. I was told by the reservation agent that it would be no problem. When I arrived, I was told that the computers were down and and even though there were rooms available I could not check in....after much discussion I got my room... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Dear Jim M, Thank you for taking the time to review our property. I am very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional details regarding your... More 

Kaukauna, Wisconsin
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 25, 2014

starting at check in I presented the conf.#, credit card and Drivers lic. and it took them 3 tries to print out the correct name & address for me to fill out and sign. Then when I got my credit card statement they had charged me twice for the same night. I called 3 days in a row and was... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Dear kar22014, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager IHGCare More 

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Additional Information about Holiday Inn Express Hotel & Suites Iron Mountain

Address: 1535 North Stephenson Ave, Iron Mountain, MI 49801
Phone Number:
Location: United States > Michigan > Upper Peninsula > Iron Mountain
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Iron Mountain 2.5*
Number of rooms: 61
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Also Known As:
Holiday Inn Iron Mountain
Iron Mountain Holiday Inn
Hotel Style:
#4 Romantic Hotel in Iron Mountain

23 photos of this hotel

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