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Holiday Inn Express Hotel & Suites Iron Mountain

2.5 of 5
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1535 North Stephenson Ave, Iron Mountain, MI 49801
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Holiday Inn Express Hotel & Suites Iron Mountain
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Ranked #5 of 11 Hotels in Iron Mountain
A recent review
4 of 5 stars reviewed 2 weeks ago
theyanman Washington DC, District of Columbia
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54 reviews from our community

Traveler rating
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    3
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    4
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12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for one night. Much much better in every way than the country inn. Better beds made for better sleep. Better all around amenities like the gym, wifi and breakfast. I appreciated the nice friendly staff checking in and checking out. Will definitely stay the next time I'm in town.

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Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

WOW...Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very... More 

Columbus, Wisconsin
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean room, comfy bed, great breakfast! The best thing about staying with Holiday Inn Express is the consistency. This hotel is everything you expect from Holiday Inn express, with an addition of super friendly staff! This location has great access to the snowmobile trails, which is why we stayed! Will definitely be back!

Was this review helpful? Yes
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

WOW, Thank you for your kind words and for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next... More 

Richfield, Minnesota
Top Contributor
158 reviews 158 reviews
48 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed February 23, 2015

Easily the nicest hotel I found in Iron Mountain. The staff was very friendly both at check-in and out. Room was large, comfortable and quiet. I got a great night's sleep. This will be hotel I use when I return back to Iron Mountain.

Was this review helpful? Yes
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant... More 

Melrose Park
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2015

We visit Iron Mountain for Snowmobiling at least once a year. We always stay here. Just got back from our visit. It has a great breakfast, can't beat the pancake machine! Kids love it. It has a pool for kids when there done snowmobiling. I did notice this year the pool could use a little maintenance and a good cleaning... More 

Was this review helpful? Yes
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Thank you, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give... More 

Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 19, 2015

This hotel is 5 star and has everything you need. Small and quaint. Clean and staff very friendly. I like all the breakfast food choices even turkey sausage and Greek yogurt. It's very quiet but nicely located near end of town with access to the snomobile trail. The only downfall is the parking lot is smaller than expected. We enjoyed... More 

Was this review helpful? Yes
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Thank you, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give... More 

Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed January 15, 2015

Hotel was very clean! We moved here from a different hotel where that wasn't the case. Beds were comfortable and the rooms had everything we needed. Staff was exceptional! We had to leave a day earlier than our reservation and staff was very understanding. We have family and friends in the area and will definitely stay here again.

Was this review helpful? Yes
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Cedar Springs, Michigan
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed January 5, 2015 via mobile

My son in law and daughter booked two rooms for three nights for a wedding. When checking in found out pool and hot tub wasn't working and was asked if they would like to cancell (they had booked under advance purchase).They asked if they could just be discounted and desk clerk said no. So they came back in and said... More 

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Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Dear Valued Guest, Thank you for your feedback your regarding your stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. However, we’re sorry we fell below your expectation regarding the pool status, visiting guests and hotel accommodations. We will address these concerns. I assure you the feedback of our hotel will be... More 

Bemidji, Minnesota
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 4, 2015

It is a Holiday Inn Express - it provided exactly what I expected - clean room, everything worked, clean hotel, decent free breakfast. The chain as a whole continues to improve and thus I am a frequent customer. What set this one apart from other experiences was a last-minute injury to my lower back prior to my trip - by... More 

Was this review helpful? Yes
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Wisconsin
Top Contributor
83 reviews 83 reviews
29 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 10, 2014

This is our "go to" hotel when traversing from Wisconsin to northern Michigan. This hotel (over several visits) has been consistently quiet, clean and comfortable. We enjoy the pool (no hot tub) as it seems to be a bit larger than your average hotel pool. Staff is very friendly and accommodating. Location is great for us right on the highway.... More 

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IronMtComfort, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Thank You for your kind words and for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our... More 

McKinney, Texas, United States
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 21, 2014

Stayed here for a work trip for two nights on Oct 14 & 15 2014. Wasn't expecting much as the choices of places to stay in Iron Mountain are limited BUT I was extremely surprised with what I experienced! The hotel has been kept up to date and is very clean and pleasant overall. The front desk and other staff... More 

Was this review helpful? Yes
IronMtComfort, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

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