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All 11 Iron Mountain hotels

Holiday Inn Express Hotel & Suites Iron Mountain

2.5 of 5 Hotel   |   1535 North Stephenson Ave, Iron Mountain, MI 49801
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Ranked #5 of 11 Hotels in Iron Mountain
A recent review
4 of 5 stars reviewed 1 week ago
jtdman37 Richfield, Minnesota
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53 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Richfield, Minnesota
Top Contributor
153 reviews 153 reviews
48 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

Easily the nicest hotel I found in Iron Mountain. The staff was very friendly both at check-in and out. Room was large, comfortable and quiet. I got a great night's sleep. This will be hotel I use when I return back to Iron Mountain.

Was this review helpful? Yes
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant... More 

Melrose Park
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We visit Iron Mountain for Snowmobiling at least once a year. We always stay here. Just got back from our visit. It has a great breakfast, can't beat the pancake machine! Kids love it. It has a pool for kids when there done snowmobiling. I did notice this year the pool could use a little maintenance and a good cleaning... More 

Was this review helpful? Yes
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Thank you, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give... More 

Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 19, 2015

This hotel is 5 star and has everything you need. Small and quaint. Clean and staff very friendly. I like all the breakfast food choices even turkey sausage and Greek yogurt. It's very quiet but nicely located near end of town with access to the snomobile trail. The only downfall is the parking lot is smaller than expected. We enjoyed... More 

Was this review helpful? Yes
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Thank you, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give... More 

Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed January 15, 2015

Hotel was very clean! We moved here from a different hotel where that wasn't the case. Beds were comfortable and the rooms had everything we needed. Staff was exceptional! We had to leave a day earlier than our reservation and staff was very understanding. We have family and friends in the area and will definitely stay here again.

Was this review helpful? Yes
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Cedar Springs, Michigan
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed January 5, 2015 via mobile

My son in law and daughter booked two rooms for three nights for a wedding. When checking in found out pool and hot tub wasn't working and was asked if they would like to cancell (they had booked under advance purchase).They asked if they could just be discounted and desk clerk said no. So they came back in and said... More 

Was this review helpful? Yes
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Dear Valued Guest, Thank you for your feedback your regarding your stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. However, we’re sorry we fell below your expectation regarding the pool status, visiting guests and hotel accommodations. We will address these concerns. I assure you the feedback of our hotel will be... More 

Bemidji, Minnesota
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 4, 2015

It is a Holiday Inn Express - it provided exactly what I expected - clean room, everything worked, clean hotel, decent free breakfast. The chain as a whole continues to improve and thus I am a frequent customer. What set this one apart from other experiences was a last-minute injury to my lower back prior to my trip - by... More 

Was this review helpful? Yes
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Wisconsin
Top Contributor
83 reviews 83 reviews
29 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 10, 2014

This is our "go to" hotel when traversing from Wisconsin to northern Michigan. This hotel (over several visits) has been consistently quiet, clean and comfortable. We enjoy the pool (no hot tub) as it seems to be a bit larger than your average hotel pool. Staff is very friendly and accommodating. Location is great for us right on the highway.... More 

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IronMtComfort, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Thank You for your kind words and for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our... More 

McKinney, Texas, United States
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 21, 2014

Stayed here for a work trip for two nights on Oct 14 & 15 2014. Wasn't expecting much as the choices of places to stay in Iron Mountain are limited BUT I was extremely surprised with what I experienced! The hotel has been kept up to date and is very clean and pleasant overall. The front desk and other staff... More 

Was this review helpful? Yes
IronMtComfort, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Franklin, Wisconsin
Top Contributor
54 reviews 54 reviews
48 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed October 9, 2014

We stayed at this hotel twice - on our way to and from lower Michigan. Wow, what a great place to stay. The check - in was super friendly. Our suite was beautiful- comfortable bed - super clean- really fast WIFI. Breakfast was the usual fare served really early- that was appreciated and helped get us on our way early... More 

Was this review helpful? Yes
Matty M, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

De Pere, Wisconsin
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 29, 2014

Our sons wedding was this past weekend. this was one of the hotels he had rooms blocked at. We called to reserve a king suite. I asked what the group rate was before I did the reservation and was told one price. Went through the whole reservation process and then was told a price $20 higher. I said, wait, you... More 

Was this review helpful? Yes 1
Angela J, Director of Sales at Holiday Inn Express Hotel & Suites Iron Mountain, responded to this review

Dear Valued Guest, Thank you for your feedback your regarding your stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. However, we’re sorry we fell below your expectation regarding customer service and providing room accommodation rates. We will address these concerns. I assure you the feedback of our hotel will be reviewed... More 

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Additional Information about Holiday Inn Express Hotel & Suites Iron Mountain

Address: 1535 North Stephenson Ave, Iron Mountain, MI 49801
Phone Number:
Location: United States > Michigan > Upper Peninsula > Iron Mountain
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Iron Mountain 2.5*
Number of rooms: 61
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Also Known As:
Holiday Inn Iron Mountain
Iron Mountain Holiday Inn

23 photos of this hotel

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