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Baymont Inn & Suites Howell

2.5 of 5
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4120 Lambert Dr, I-96 Corridor, Howell, MI 48855 (Formerly Amerihost Inn & Suites)
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Baymont Inn & Suites Howell
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Ranked #3 of 5 Hotels in Howell
A recent review
3 of 5 stars reviewed 1 week ago
Angela M Grand Rapids, Michigan, United States
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335 reviews from our community

Traveler rating
    119
    96
    74
    28
    18
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148
59
25
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Warren, Michigan
1 review
1 of 5 stars Reviewed 1 week ago

Hotel was to noisy with kids running around 5-7 thru 5-9-15 no parking spots on 5-9 elevator not working on 5-9 had to lug items up and down 3 floors Ralph E. Godman Wyndham #148553691F room 302 5-7 thru 5-10-15

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Canton michigan
1 review
1 of 5 stars Reviewed 1 week ago

Our group has come to your hotel for the past 5 years. Ever since the change in management, things have gone downhill. Patched, mismatched carpeting and overflowing toilets are not acceptable. Ants were crawling in the bathroom. Very disappointed.

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Grand Rapids, Michigan, United States
1 review
3 of 5 stars Reviewed 1 week ago

There was clearly not enough staff. Our bathroom was dirty. There was a pair of underwear behind the door and toilet was dirty. There were also hair clips on the chair in the guestroom. We had someone from house cleaning come up to clean bathroom and all she could say was how busy the hotel was and they couldn't keep... More 

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Fowlerville, Michigan
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

We stayed in one of the luxuray suites and could not of been more pleased !!! Apon walking to our room, we met ( CINDY ) !!! :) What a wonderful spirited, helpful, women with the type of people skill's that make you feel like you've known eachother forever, not to mention the warm welcoming sensation she instill's into your... More 

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Glasgow, Kentucky
1 review
3 of 5 stars Reviewed 1 week ago

Can't say anything great. The room wasn't the cleanest I have seen. The carpet in the room needed to be vaccumed better. There was dust blowing up and out of the A/C unit (nasty). We requested extra regular coffe packets be left and NONE were left. Would be nice to have a real breakfast...waffles are the best in the world.

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Grand Rapids, Minnesota
1 review
1 of 5 stars Reviewed 2 weeks ago

The hotel is nonsmoking but the staff does not seem to care if there is smoking in the rooms. Walking the hallways smoke would come out of the doors as guest entered or exited their room. My daughter and I were appalled when we noticed that staff members were in and out of a room that smoking was coming from.... More 

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Rick S, General Manager at Baymont Inn & Suites Howell, responded to this review

Dear Ruth M, Thank you for taking time and bringing the issue to my attention. I am apologized that the staff did not handle the smoker guest according to their training. We have Zero tolerance for smoking in the room. I'll personally take this matter with my staff and will prevent that from happening again. I would like you to... More 

Cincinnati
1 review
2 of 5 stars Reviewed 2 weeks ago

The hotel was very basic for the rate and needs serious updating. Although renovation is in progress according to the signs, it was hard to tell the difference between renovated and unrenovated areas. The room was dirty. Dusty, fingerprints on the microwave and refrigerator, unidentifiable ick in the sink. Upholstered chair in the room grimy and dusty. Would not stay... More 

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Rick S, General Manager at Baymont Inn & Suites Howell, responded to this review

Dear Valued guest, I apologize for ongoing renovation. To provide the best service and product, we constantly keep upgrade the property. I understand it can create inconvenience. I sincerely apologize for it and the cleanliness in the room as well. I'll address this issue with the cleaning department and will take actions to prevent it from happening again. Thank you... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

Upon checking in the front staff was rude. Our room was not the cleanest and had few towels and pillows. We spoke with the front desk to have more brought up. After waiting a half hour we went to get the stuff but there was no one at the front desk. We tried the courtesy phone and got no answer... More 

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Findlay, Ohio
1 review
2 of 5 stars Reviewed 3 weeks ago

Run down, linens were torn and dingy, mattress was a complete wreck, furninshings were old and outdated as well. It does appear that this particular location is in the middle of renovations, but they appear to be slow to get to them.

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