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Holiday Inn Express Hotel & Suites Howell

2.5 of 5 1397 N Burkhart Rd, Howell, MI 48855
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Holiday Inn Express Hotel & Suites Howell
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Holiday Inn Express Hotel & Suites Howell
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62 reviews from our community

Traveler rating
    35
    13
    6
    5
    3
See reviews for
19
8
2
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (62)
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    (13)
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    (25)
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    (13)
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Midland, Michigan
Top Contributor
53 reviews 53 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family and I stayed one night in this hotel while in the area. The employees were all very friendly - from check in, at breakfast, and during check out. Our room was next to the elevator, and I was worried that we'd hear it all night. No worries - I never heard it at all! The room was quiet,... More 

Was this review helpful? Yes
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, Thank you for your feedback regarding our Howell property. We are happy that you enjoyed your stay with us. We hope to accommodate you again in the future. Thank you, Catherine Hennig More 

IN
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My aunt I stayed in this hotel many times over a 3 1/2 month stretch while handling personal business in the area. The hotel was very comfortable and breakfast was always hot, varied and delicious. We were working in poor conditions, battling the cold during the awful winter of 2014. The staff was concerned about our well being and were... More 

Was this review helpful? Yes
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, On behalf of the entire staff we thank you for your business. You were a pleasure to have in the hotel. We are happy to know you felt well accommodated during your entire stay. We wish you all the best and hope to see you again in the future! Warm Regards, Catherine Hennig More 

Texas
Top Contributor
63 reviews 63 reviews
63 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed January 10, 2015

Although this was the fourth visit in five years, it was especially welcoming in the midst of a dramatic winter snowstorm. So perhaps this will be helpful to fellow travelers…. Location: Tangent to the I-96 freeway, the hotel is adjacent to outlet centers, winter sports, summer vacations, and the nearby small town. Staff: Very enthusiastic, informed, and eager to help.... More 

Was this review helpful? Yes
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, Thank you for taking the time to give us your feedback. We value our guests and take pride in our customer service. We are happy to know you were well accommodated during your stay with us in Howell. We hope you choose us the next time you are in town. Thank you, Catherine Hennig More 

Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 29, 2014

This is a well maintained property with nicely appointed rooms and a great two room family suite with kitchenette that sleeps a large family comfortably. The staff are incredibly friendly and accommodating and the location provides easy access to the highway and surrounding area. We stayed over the Christmas holidays while visiting family on the area. The only complaint is... More 

Was this review helpful? Yes 2
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, Thank you for the review of our Howell Property. We greatly appreciate your feedback and happy you enjoyed the family suite. We deeply apologize that you did not however find breakfast to your liking. We will be sharing these comments with staff so that the breakfast area can be improved. We hope to see you again in... More 

Cleveland, Tennessee
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 2, 2014

Stayed here for one night for work. Had a late check in and staff was very friendly and accommodating. Even forgot tooth past and they provided it for no cost. Room was huge and clean, though somewhat outdated in decor. Location was great, right off interstate and next to an outlet mall. Cost was average. Breakfast needs a little work... More 

Was this review helpful? Yes
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, Thank you for your feedback as we greatly appreciate it. We are happy to know you had a clean and comfortable room to relax in and enjoyed your stay. Thank you, Catherine Hennig More 

Atlanta, Georgia
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 28, 2014

Stayed here two weeks ago for 3 nights. The room was very clean and the staff were very helpful. Despite being next to the freeway, the room was quite. The breakfast was nothing special, but it was free with the room. The internet access was fast and the TV had plenty of channels. Overall, a very present stay.

Was this review helpful? Yes
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, Thank you for your recent review of our property in Howell. We value our feedback and take customer service seriously. We will take your feedback and work to improve on those areas that needs close attention. We hope to see you back again in the future. Regards, Catherine Hennig More 

Okoboji, Iowa
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 20, 2014

Stayed there in early November for a night. Arrived late, and had forgotten an item. Becky at the front desk was there to greet with a smile, and was very helpful in locating a substitute for my forgotten item. I needed a meeting room to use for an hour the next day, and they were able to meet my request... More 

Was this review helpful? Yes
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, Thank you for your recent review of our property. We are pleased to hear you had a successful stay with us. We will be sharing your review with our staff and Becky will be happy to hear she did a great job helping to accommodate your stay. We hope you choose us to accommodate you again in... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 17, 2014

This is tough to do because it's actually a nice hotel inside, but I just want other brides/party throwers to know how they work.. Overall, I'm not angry with this hotel just extremely disappointed. For my October 4th wedding, we had opted to use Holiday Inn as our place to get ready and for out of town guests. We met... More 

Was this review helpful? Yes 1
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, Thank you for your recent feedback. We deeply apologize that you were not satisfied with your recent stay. We understand that having 3 weddings to accommodate in one day can get a bit chaotic. We do pride ourselves in excellent customer service and we are very sorry to hear you were disappointed in our services. Best of... More 

Howell, Michigan
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 15, 2014

The desk clerk Jessica was very friendly and helpful. The hotel is decent but had a pretty strong cigarette smell. We were disapointted the pool was really full of kids all night. The room was nice, modern and clean.

Was this review helpful? Yes
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, Thank you for the review of our property. We apologize for any inconvenience you have experienced with your stay. We do fine those who choose to smoke as we are a non smoking facility. We are pleased that Jessica made your accommodations welcoming. Thank you for choosing to stay with us and hope you choose to allow... More 

Detroit
Contributor
17 reviews 17 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 17, 2014

We stayed here one night for a wedding reception. The room was fine, aside from numerous carpet stains as previously mentioned by others, and the refrigerator came in handy. The bathroom was large and well stocked. The service was adequate, but I wouldn't say it was exceptional, especially from the front desk. The shuttle driver was nice though, and we... More 

Was this review helpful? Yes
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear JazzerRick, We appreciate your feedback of our hotel. We would like to thank you for staying with us. We completely understand that the highway end of our property can be frustrating for some. We would be more than happy to accommodate you again in the future and grant your request for a room on the opposite end of the... More 

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Additional Information about Holiday Inn Express Hotel & Suites Howell

Address: 1397 N Burkhart Rd, Howell, MI 48855
Phone Number:
Location: United States > Michigan > Howell
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Howell 2.5*
Number of rooms: 73
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Holiday Inn Express Hotel And Suites Howell

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