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Holiday Inn Express Hotel & Suites Howell

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1397 N Burkhart Rd, Howell, MI 48855
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Holiday Inn Express Hotel & Suites Howell
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Holiday Inn Express Hotel & Suites Howell
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68 reviews from our community

Traveler rating
    40
    14
    6
    5
    3
See reviews for
21
9
2
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (19)
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Marquette, Michigan
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Choose this HIExp due to its location where we needed to be. It was a good choice & we enjoyed it very much! Checked in Fri. afternoon & was told we were 'upgraded' which meant we had a first floor room with a hot tub! We were delighted! Room was spacious, very clean & included a mini-kitchen with sink, micro,... More 

Was this review helpful? Yes
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, Thank you for a fabulous review of our Howell location. We appreciate all the wonderful comments you shared about our hotel and staff. We are pleased to know that you enjoyed your stay with us. We thank you for being an IHG rewards member and your loyalty to the IHG brand. We value our member and love... More 

Contributor
14 reviews 14 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel and staff are most accommodating. The rooms are clean and quiet and the breakfast area is also clean and orderly. The breakfast staff are a little slow for us at times when we have to be out of there by 6:45 am. They make up for it but it changes our direction for choices. We will be back... More 

Was this review helpful? Yes
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Kelly R, We always appreciate feedback from our guests. We look to provide excellent customer service and always want our guests to feel right at home with us. While we are happy to know that you will be our guest again in the future, we want you to be 100% satisfied as well. Please let us know what we... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 20, 2015

Traveled to Michigan for a wedding and stayed here. The hotel is very well kept. The complementary breakfast is better than average. We arrived for a very late check in and was greeted by a very friendly staff member. The rooms are spacious and comfortable. The Tanger Outlet Shopping mall is literally right next door. Very Convenient location to jump... More 

Was this review helpful? Yes
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, Thank you for taking the time to give us a review of our property. We greatly appreciate your business. We are happy to know you enjoyed our Fresh Start Breakfast bar and that you felt accommodated but our staff during your stay. We will be sure to share your comments with the entire staff. Thank you, Catherine... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 27, 2015

Best hotel I have ever been in, rooms are very nice, room service was very helpful, I worked 3rd shift and they left clean linen for us so not to bother us while we was sleeping. Best breakfast ever, Jolinda was very helpful also, she keep breakfast open for us as we didn't get back to hotel till 9:30, Jolinda... More 

Was this review helpful? Yes 1
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, Thank you for the recent review of your stay while working in the Howell area. We are happy to know that you were well accommodated during your stay. Our staff works extremely hard each day to ensure our guests feel at home during their stay. We hope to see you again in the future. Thank you, Catherine... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 27, 2015

Breakfast was great very considerate on Jolindas the cooks part for keeping breakfast open longer than required to accommodate contractors like myself.. I would recommend this hotel for anybody who like comfortable clean hotels with good breakfast

Was this review helpful? Yes 1
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, It is always a pleasure to read wonderful reviews. We appreciate the fact that you took the time out of your busy day to let us know how your recent stay with us in Howell went. We strive to provide the best customer service possible and it is very rewarding to the staff when hear feedback of... More 

Ipswich, Massachusetts
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 6, 2015

We stayed here for 4 days and had a great stay. Front desk and staff were wonderful. We reported a problem and the manager personally addressed it and asked what I would like to make my stay feel like it was outstanding, and she went beyond the call of duty and what I asked to make it a completely perfect... More 

Was this review helpful? Yes
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us during your recent stay in Howell. We strive to provide the best customer service possible for each and every guest. The staff will be happy to read your review to know that hard work pays off. We hope to have you back again in the future. Warm Regards, Catherine... More 

Midland, Michigan
Top Contributor
58 reviews 58 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 31, 2015

My family and I stayed one night in this hotel while in the area. The employees were all very friendly - from check in, at breakfast, and during check out. Our room was next to the elevator, and I was worried that we'd hear it all night. No worries - I never heard it at all! The room was quiet,... More 

Was this review helpful? Yes
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, Thank you for your feedback regarding our Howell property. We are happy that you enjoyed your stay with us. We hope to accommodate you again in the future. Thank you, Catherine Hennig More 

IN
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 29, 2015

My aunt I stayed in this hotel many times over a 3 1/2 month stretch while handling personal business in the area. The hotel was very comfortable and breakfast was always hot, varied and delicious. We were working in poor conditions, battling the cold during the awful winter of 2014. The staff was concerned about our well being and were... More 

Was this review helpful? Yes
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, On behalf of the entire staff we thank you for your business. You were a pleasure to have in the hotel. We are happy to know you felt well accommodated during your entire stay. We wish you all the best and hope to see you again in the future! Warm Regards, Catherine Hennig More 

Texas
Top Contributor
71 reviews 71 reviews
71 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed January 10, 2015

Although this was the fourth visit in five years, it was especially welcoming in the midst of a dramatic winter snowstorm. So perhaps this will be helpful to fellow travelers…. Location: Tangent to the I-96 freeway, the hotel is adjacent to outlet centers, winter sports, summer vacations, and the nearby small town. Staff: Very enthusiastic, informed, and eager to help.... More 

Was this review helpful? Yes
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, Thank you for taking the time to give us your feedback. We value our guests and take pride in our customer service. We are happy to know you were well accommodated during your stay with us in Howell. We hope you choose us the next time you are in town. Thank you, Catherine Hennig More 

Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 29, 2014

This is a well maintained property with nicely appointed rooms and a great two room family suite with kitchenette that sleeps a large family comfortably. The staff are incredibly friendly and accommodating and the location provides easy access to the highway and surrounding area. We stayed over the Christmas holidays while visiting family on the area. The only complaint is... More 

Was this review helpful? Yes 2
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, Thank you for the review of our Howell Property. We greatly appreciate your feedback and happy you enjoyed the family suite. We deeply apologize that you did not however find breakfast to your liking. We will be sharing these comments with staff so that the breakfast area can be improved. We hope to see you again in... More 

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