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Holiday Inn Express Hotel & Suites Howell

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1397 N Burkhart Rd, Howell, MI 48855
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Holiday Inn Express Hotel & Suites Howell
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Holiday Inn Express Hotel & Suites Howell
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65 reviews from our community

Traveler rating
    38
    13
    6
    5
    3
See reviews for
20
8
2
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
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English first
  • All months
    (65)
  • Mar-May only
    (16)
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    (11)
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    (25)
  • Dec-Feb only
    (13)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Best hotel I have ever been in, rooms are very nice, room service was very helpful, I worked 3rd shift and they left clean linen for us so not to bother us while we was sleeping. Best breakfast ever, Jolinda was very helpful also, she keep breakfast open for us as we didn't get back to hotel till 9:30, Jolinda... More 

Was this review helpful? Yes 1
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, Thank you for the recent review of your stay while working in the Howell area. We are happy to know that you were well accommodated during your stay. Our staff works extremely hard each day to ensure our guests feel at home during their stay. We hope to see you again in the future. Thank you, Catherine... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Breakfast was great very considerate on Jolindas the cooks part for keeping breakfast open longer than required to accommodate contractors like myself.. I would recommend this hotel for anybody who like comfortable clean hotels with good breakfast

Was this review helpful? Yes 1
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, It is always a pleasure to read wonderful reviews. We appreciate the fact that you took the time out of your busy day to let us know how your recent stay with us in Howell went. We strive to provide the best customer service possible and it is very rewarding to the staff when hear feedback of... More 

Ipswich, Massachusetts
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 6, 2015

We stayed here for 4 days and had a great stay. Front desk and staff were wonderful. We reported a problem and the manager personally addressed it and asked what I would like to make my stay feel like it was outstanding, and she went beyond the call of duty and what I asked to make it a completely perfect... More 

Was this review helpful? Yes
Midland, Michigan
Top Contributor
53 reviews 53 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 31, 2015

My family and I stayed one night in this hotel while in the area. The employees were all very friendly - from check in, at breakfast, and during check out. Our room was next to the elevator, and I was worried that we'd hear it all night. No worries - I never heard it at all! The room was quiet,... More 

Was this review helpful? Yes
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, Thank you for your feedback regarding our Howell property. We are happy that you enjoyed your stay with us. We hope to accommodate you again in the future. Thank you, Catherine Hennig More 

IN
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 29, 2015

My aunt I stayed in this hotel many times over a 3 1/2 month stretch while handling personal business in the area. The hotel was very comfortable and breakfast was always hot, varied and delicious. We were working in poor conditions, battling the cold during the awful winter of 2014. The staff was concerned about our well being and were... More 

Was this review helpful? Yes
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, On behalf of the entire staff we thank you for your business. You were a pleasure to have in the hotel. We are happy to know you felt well accommodated during your entire stay. We wish you all the best and hope to see you again in the future! Warm Regards, Catherine Hennig More 

Texas
Top Contributor
68 reviews 68 reviews
68 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed January 10, 2015

Although this was the fourth visit in five years, it was especially welcoming in the midst of a dramatic winter snowstorm. So perhaps this will be helpful to fellow travelers…. Location: Tangent to the I-96 freeway, the hotel is adjacent to outlet centers, winter sports, summer vacations, and the nearby small town. Staff: Very enthusiastic, informed, and eager to help.... More 

Was this review helpful? Yes
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, Thank you for taking the time to give us your feedback. We value our guests and take pride in our customer service. We are happy to know you were well accommodated during your stay with us in Howell. We hope you choose us the next time you are in town. Thank you, Catherine Hennig More 

Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 29, 2014

This is a well maintained property with nicely appointed rooms and a great two room family suite with kitchenette that sleeps a large family comfortably. The staff are incredibly friendly and accommodating and the location provides easy access to the highway and surrounding area. We stayed over the Christmas holidays while visiting family on the area. The only complaint is... More 

Was this review helpful? Yes 2
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, Thank you for the review of our Howell Property. We greatly appreciate your feedback and happy you enjoyed the family suite. We deeply apologize that you did not however find breakfast to your liking. We will be sharing these comments with staff so that the breakfast area can be improved. We hope to see you again in... More 

Cleveland, Tennessee
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 2, 2014

Stayed here for one night for work. Had a late check in and staff was very friendly and accommodating. Even forgot tooth past and they provided it for no cost. Room was huge and clean, though somewhat outdated in decor. Location was great, right off interstate and next to an outlet mall. Cost was average. Breakfast needs a little work... More 

Was this review helpful? Yes
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, Thank you for your feedback as we greatly appreciate it. We are happy to know you had a clean and comfortable room to relax in and enjoyed your stay. Thank you, Catherine Hennig More 

Atlanta, Georgia
Senior Contributor
48 reviews 48 reviews
29 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 28, 2014

Stayed here two weeks ago for 3 nights. The room was very clean and the staff were very helpful. Despite being next to the freeway, the room was quite. The breakfast was nothing special, but it was free with the room. The internet access was fast and the TV had plenty of channels. Overall, a very present stay.

Was this review helpful? Yes
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, Thank you for your recent review of our property in Howell. We value our feedback and take customer service seriously. We will take your feedback and work to improve on those areas that needs close attention. We hope to see you back again in the future. Regards, Catherine Hennig More 

Okoboji, Iowa
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 20, 2014

Stayed there in early November for a night. Arrived late, and had forgotten an item. Becky at the front desk was there to greet with a smile, and was very helpful in locating a substitute for my forgotten item. I needed a meeting room to use for an hour the next day, and they were able to meet my request... More 

Was this review helpful? Yes
Catherine H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Howell, responded to this review

Dear Valued Guest, Thank you for your recent review of our property. We are pleased to hear you had a successful stay with us. We will be sharing your review with our staff and Becky will be happy to hear she did a great job helping to accommodate your stay. We hope you choose us to accommodate you again in... More 

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