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All 7 Houghton hotels

Franklin Square Inn

2.0 of 5 Hotel   |   820 Shelden Ave., Houghton, MI 49931
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Franklin Square Inn
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Ranked #6 of 7 hotels in Houghton
A recent review
3 of 5 stars Reviewed March 4, 2014
Jon B Ann Arbor, Michigan
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47 people have reviewed this hotel

Traveler rating
    14
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    9
    8
    3
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11
14
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13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Ann Arbor, Michigan
Contributor
18 reviews 18 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 4, 2014

Excellent location in Houghton overlooking the river and hill side. Close to shops and restaurants, and the university. The room was mostly clean though outdated. The mattress was EXTREMLY UNCOMFORTABLE due to it being very old. Overall its an ok quality for the U.P. though definitely needs updating or at least new mattresses. Staff was friendly. Didn't check out the... More

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Monroe, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 19, 2014

Booked our reservation back in November for a week. When my husband arrived the room received was pitiful to say the least. When he checked in he asked for a room that had been renovated (read that on here). The clerk had not a clue. Our partial view of which is Jimmy Johns not the canal as was thought to... More

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De Pere, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 4, 2013

While the location is great - within walking distance to the university and restaurants, the room is like taking a step back in time. The room still has tube TV's and is quite dated. In the morning when I pulled back the shower curtain to shower, there was a used washcloth, bar of soap and half used shampoo/conditioner. I immediately... More

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tomtom60, Owner at Franklin Square Inn, responded to this review

Firstly, I would like to apologize for your unsuitable experience at our hotel. Our staff is trained to offer a new room to any guest that is unhappy with their room or attempt to remedy a problem in a prompt manner. I'm terribly sorry this did not happen in your case. We are in the process of updating all of... More

Traverse City
2 reviews
5 of 5 stars Reviewed September 30, 2013

we have stayed at a lot of nice places but this one takes the cake. I was very pleased with our stay, the best. very nice staff, meals and bar all in one place rite down town and on the water to boot. the isle royal ferry, " ranger" was directly under our window and the guincey head frame from... More

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tomtom60, Owner at Franklin Square Inn, responded to this review

We are so pleased that you found our hotel enjoyable. Please feel free to contact me, Jan, for future reservations. I will make sure that your next stay will be even more enjoyable. Thank you, Jan Lubinski More

USA
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 23, 2013

Hotel was average -- rooms need updating. TV had HBO, but no sound on HBO! (other channels were fine) Breakfast included. Drink vouchers given - but for a very limited selection of drinks. (It is clearly a gimmick to get people to go to their bar. Other restaurants/bars nearby are much better.)

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Raleigh, North Carolina
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 27, 2013

People at the Franklin are really friendly and the deal we got was great....a large K bed and a nice comfortable couch that could have been pulled out for an extra bed, a circular table with chairs, large, new LCD tv, small refrigerator/freezer, and nice bathroom with all the amenities, except a jacuzzi ...all for $98. This price also included... More

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North Port, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 31, 2013

We found this hotel to be perfect for a family reunion. The view from the lounge can not be beaten and the staff was friendly and helpful. We took advantage of the free breakfast and drinks, the sauna, hot tub and the view.

Was this review helpful? Yes 1
West Branch, Michigan
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 22, 2013

This is our third visit to Houghton and we've never stayed at this hotel before....and we never will again. The smell is horrible. All I can say is, I wouldn't be surprised if there is a morgue on the premise...that is how bad it stinks. It is seriously nauseating. The rooms are old and outdated. The beds sag in the... More

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tomtom60, Owner at Franklin Square Inn, responded to this review

Dear teal3100, I was quite sad to see your review regarding your obviously very unhappy experience at our hotel. Firstly, anytime a customer is displeased with their room, our front desk staff is happy to reassign them to a more suitable room that accomodates their overall needs. We are in the business to serve you, but we can't do that... More

Simpsonville, South Carolina
Top Contributor
90 reviews 90 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 31, 2013

Stayed here many times over the last 12 years. Great downtown location and great views of the canal and the ski mountain in the winter. Use your free drink coupon in the 7th floor lounge and enjoy the view and the live music or comedy on the weekend! The rooms are a little outdated (some carpets and comforters need replacing),... More

Was this review helpful? Yes 2
Douglasville, Georgia, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 18, 2012

After a recent death, A group of us (including an elderly cat) stayed in this hotel for over a week while arranging and preparing for a memorial service. We could not have been the easiest group of people because our nerves were shot and emotions were raw. The service men and women at this hotel, including the restaurant located on... More

Was this review helpful? Yes 2

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Additional Information about Franklin Square Inn

Also Known As:
Franklin Square Hotel
Franklin Square Hotel Houghton
Best Western Houghton
Houghton Best Western
Address: 820 Shelden Ave., Houghton, MI 49931
Location: United States > Michigan > Upper Peninsula > Houghton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 hotels in Houghton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Franklin Square Inn 2*
Official Description (provided by the hotel):
Seven-story Hotel adjacent to Michigan Technological University & Isle Royale National Park Headquarters, overlooking Portage Lake. This Houghton, Michigan hotel offers unique views of Michigan's Upper Peninsula. Situated at the gateway to the beautiful and historic Keweenaw Peninsula, the Best Western Franklin Square Inn in Houghton, Michigan is the only full service facility in the area. Visitors particularly enjoy the view while dining in the 7th floor restaurant. ... more   less 
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