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Comfort Inn

2.0 of 5
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422 E. 32nd St., Holland, MI 49423
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Comfort Inn
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Ranked #15 of 18 Hotels in Holland
A recent review
3 of 5 stars Reviewed September 17, 2014
Linda S Englewood, Florida
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49 reviews from our community

Traveler rating
    6
    17
    14
    7
    5
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16
13
5
8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Warsaw, Indiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 10, 2014

My locked car was broken into while staying here, it was parked in a well lit area on the front row closest to the entrance. About $40 worth of stuff was taken, not sure why they even bothered. The scary thing was the responding officer had to leave immediately to investigate a home invasion in the area! I didn't hear... More 

Was this review helpful? Yes 1
Kalamazoo
Top Contributor
78 reviews 78 reviews
55 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed September 29, 2014

I had stayed here a couple of times in the past, but it had been a few years. We stayed recently and found that the place has definitely gone down hill. I'm an elite diamond member, so I burned off a few points and stayed for free. I would have been really upset had I paid full price for the... More 

Was this review helpful? Yes 5
Comfort Inn H, Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Englewood, Florida
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 17, 2014

We got a room in the Executive section (134) and it was very nice. The carpet was new and linens were fresh, clean and updated. The safety lock on the ground floor window was faulty and needs fixing for security. The bathroom was a good size and also clean with newer towels. Typical free breakfast in the morning, but that... More 

Was this review helpful? Yes 1
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 25, 2014

Poor. Rude. Unprofessional. I'll talk with the visitors center to help give business travelers competent alternatives. We watched with utter amazement today as the manager ordered an older gentleman outside to wait for the rain to stop. The poor fellow just wanted shelter to keep his bike out of the rain. Unbelievable. Hospitality? Maybe this is OK in India. Reminds... More 

Was this review helpful? Yes 5
Contributor
19 reviews 19 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 22, 2014

This is an average plus motel. Older motel but the rooms have been remodled. Only regular beds available which is a big minus with us. Way overpriced for the quality of the motel, but it is in a recreation area.

Was this review helpful? Yes 1
Comfort Inn H, Manager at Comfort Inn, responded to this review

Thank you for your feedback. Holland City is a very popular summer vacation spot. We are confident that our rate is competitive in this market. Thank you for staying with us. Regards.. More 

Senior Contributor
26 reviews 26 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 22, 2014

Recently I was looking for a room in Holland MI....so I went through the Comfort Inn "800" number for reservations. I made the reservation but the next day my plans changed, so I called back to remove ONE night and the reservation tech accidently cancelled BOTH nights and then realizing his error...he hung up on me! I called the "800"... More 

Was this review helpful? Yes 4
Oconomowoc, Wisconsin
Top Contributor
79 reviews 79 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed June 22, 2014

The hotel is general kept up, but could probably use a facelift to rid itself of smells and just 'age.' Staff was friendly, but several wore street clothes while working -- no identification that they worked for the hotel. . .one walked around in her socks all morning. (actually -- RAN around in her socks as she was very attentive... More 

Was this review helpful? Yes 2
Comfort Inn H, Manager at Comfort Inn, responded to this review

Thank you for your recent review We want to deeply apologize for your recent experience and want to ensure you that this is not normal. We appreciate you bringing these issues to our attention so that we can resolve them. More 

Harrisburg, Pennsylvania
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 5, 2014

I stayed in this hotel for 4 days during this year's Tulip Festival. Good breakfast, friendly staff, clean and close to everything. I did not reserve a room for the first night of my stay. I don't know why. They were very helpful in accommodating as the town was sold out.

Was this review helpful? Yes 1
Den Haag
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed May 26, 2014

This Comfort Inn was not at all like all other Comfort Inns that I have stayed before. This one was really bad! Service levels were absolutely miserable and most of the furnishings and stuff in the hotel badly needs renovation. I would not recommend this hotel to anyone for a stay more than one night. I had a bad time... More 

Was this review helpful? Yes 2
Bloomington, Illinois
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed May 15, 2014

we rushed to the hotel at 9.30pm and we were allotted a kind size room. it was neat and clean and washrooms were clean .. but very pricy for one night stay ... good variety of breakfast. we had a nice stay.

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