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All 19 Holland hotels

Comfort Inn

2.0 of 5 Hotel   |   422 E. 32nd St., Holland, MI 49423
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Ranked #15 of 19 Hotels in Holland
A recent review
3 of 5 stars Reviewed September 17, 2014
Linda S Englewood, Florida
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48 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Top Contributor
74 reviews 74 reviews
52 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed September 29, 2014

I had stayed here a couple of times in the past, but it had been a few years. We stayed recently and found that the place has definitely gone down hill. I'm an elite diamond member, so I burned off a few points and stayed for free. I would have been really upset had I paid full price for the... More

Was this review helpful? Yes 2
Comfort Inn H, Manager at Comfort Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More

Englewood, Florida
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 17, 2014

We got a room in the Executive section (134) and it was very nice. The carpet was new and linens were fresh, clean and updated. The safety lock on the ground floor window was faulty and needs fixing for security. The bathroom was a good size and also clean with newer towels. Typical free breakfast in the morning, but that... More

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 25, 2014

Poor. Rude. Unprofessional. I'll talk with the visitors center to help give business travelers competent alternatives. We watched with utter amazement today as the manager ordered an older gentleman outside to wait for the rain to stop. The poor fellow just wanted shelter to keep his bike out of the rain. Unbelievable. Hospitality? Maybe this is OK in India. Reminds... More

Was this review helpful? Yes 3
15 reviews 15 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 22, 2014

This is an average plus motel. Older motel but the rooms have been remodled. Only regular beds available which is a big minus with us. Way overpriced for the quality of the motel, but it is in a recreation area.

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Comfort Inn H, Manager at Comfort Inn, responded to this review

Thank you for your feedback. Holland City is a very popular summer vacation spot. We are confident that our rate is competitive in this market. Thank you for staying with us. Regards.. More

Senior Contributor
22 reviews 22 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 22, 2014

Recently I was looking for a room in Holland MI....so I went through the Comfort Inn "800" number for reservations. I made the reservation but the next day my plans changed, so I called back to remove ONE night and the reservation tech accidently cancelled BOTH nights and then realizing his error...he hung up on me! I called the "800"... More

Was this review helpful? Yes 3
Oconomowoc, Wisconsin
Top Contributor
73 reviews 73 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed June 22, 2014

The hotel is general kept up, but could probably use a facelift to rid itself of smells and just 'age.' Staff was friendly, but several wore street clothes while working -- no identification that they worked for the hotel. . .one walked around in her socks all morning. (actually -- RAN around in her socks as she was very attentive... More

Was this review helpful? Yes 2
Comfort Inn H, Manager at Comfort Inn, responded to this review

Thank you for your recent review We want to deeply apologize for your recent experience and want to ensure you that this is not normal. We appreciate you bringing these issues to our attention so that we can resolve them. More

Harrisburg, Pennsylvania
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 5, 2014

I stayed in this hotel for 4 days during this year's Tulip Festival. Good breakfast, friendly staff, clean and close to everything. I did not reserve a room for the first night of my stay. I don't know why. They were very helpful in accommodating as the town was sold out.

Was this review helpful? Yes 1
Den Haag
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 26, 2014

This Comfort Inn was not at all like all other Comfort Inns that I have stayed before. This one was really bad! Service levels were absolutely miserable and most of the furnishings and stuff in the hotel badly needs renovation. I would not recommend this hotel to anyone for a stay more than one night. I had a bad time... More

Was this review helpful? Yes 2
Bloomington, Illinois
4 reviews 4 reviews
4 of 5 stars Reviewed May 15, 2014

we rushed to the hotel at 9.30pm and we were allotted a kind size room. it was neat and clean and washrooms were clean .. but very pricy for one night stay ... good variety of breakfast. we had a nice stay.

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1 review
2 of 5 stars Reviewed March 28, 2014 via mobile

This hotel was rated 3 stars on a website that doesn't tell you the name of the hotel until you've already paid for the night, it seemed shady but I needed a room last minute and the websites $25 discount made this price the best... Not worth it. I found hair all over the white bathtub...so obviously the maids didnt... More

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Additional Information about Comfort Inn

Address: 422 E. 32nd St., Holland, MI 49423
Phone Number:
Location: United States > Michigan > Ottawa County > Holland
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 71
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Also Known As:
Comfort Inn Holland
Holland Comfort Inn

4 photos of this hotel

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