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Country Inn By Carlson, Holland

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12260 James Street, Holland, MI 49424
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Country Inn By Carlson, Holland
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Country Inn By Carlson, Holland
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213 reviews from our community

Traveler rating
    49
    64
    65
    28
    7
See reviews for
82
58
7
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Bradley, Illinois
Senior Reviewer
7 reviews 7 reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed February 20, 2015

First off this review is specific to anybody who is lodging at this hotel when attending a hockey tournament in Holland (which are very common). As an out of town team there are four hotels that the tournament hosts have partnered with in which the various teams are placed. This by a long shot is the worst. To begin with... More 

Was this review helpful? Yes 1
CarlsonRezidor, Carlson at Country Inn By Carlson, Holland, responded to this review

We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best service. We will make sure the team is aware along with management in regards to your comments as we hope this will not happen again, and we appreciate you making us aware. More 

Grand Haven, Michigan
Top Contributor
61 reviews 61 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 8, 2015

this is a nice place for being a bit older. recently renovated, it has a clean and home-like feel to it that is welcoming to the weary traveler. worth staying here. the rooms are very well done and quiet. the breakfast is also above average. the seating area is ample for the size hotel, and the service is friendly and... More 

Was this review helpful? Yes 1
Lisa C, General Manager at Country Inn By Carlson, Holland, responded to this review

Thank you for your recent 4 star review of the Country Inn. We are thrilled that you enjoyed your stay and the amenities that go along with that. We look forward to your next stay with us! More 

Ohio
Top Contributor
131 reviews 131 reviews
41 hotel reviews
303 helpful votes 303 helpful votes
3 of 5 stars Reviewed January 19, 2015

In most respects, this is a standard Country Inn property. The brand is another in the "budget category trying to act like we're something a little more" domain. Our room and the public areas were clean, breakfast was just fine (one egg offering, one meat offering, potatoes, oatmeal with good toppings, cereals, fruit bowl, muffins). As elsewhere in this hotel... More 

Was this review helpful? Yes 3
Lisa C, General Manager at Country Inn By Carlson, Holland, responded to this review

Thank you for your detailed review of the Country Inn. I hope that in the future you choose to stay with us again. More 

Saint Louis
Top Contributor
62 reviews 62 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 22, 2014

I stayed here for one night. I found the property difficult to find. Coming from the north and at night, the street signage has a gray background and the wording seems faded and difficult to read. The hotel is at the extreme south end of a local outlet mall so it sits quite far back is a bit hidden. I... More 

Was this review helpful? Yes 1
Lisa C, General Manager at Country Inn By Carlson, Holland, responded to this review

Thank you for your recent 4 star review of the Country Inn. We are so very pleased that you enjoyed your stay and appreciate that you will recommend us to others. We look forward to your return visit here with us. More 

Madison, United States
1 review
4 of 5 stars Reviewed December 15, 2014

I booked through Priceline mystery hotel and was extremely satisfied with the hotel. The front desk staff were pleasant and the room and overall hotel was clean. It was conveniently located and easy to find from the highway.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Lisa C, General Manager at Country Inn By Carlson, Holland, responded to this review

Thank you for the 4 star review. We are thrilled that you enjoyed your recent stay with us and we hope to see you again soon. More 

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