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All 18 Holland hotels

Country Inn By Carlson, Holland

2.5 of 5 Hotel   |   12260 James Street, Holland, MI 49424
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Country Inn By Carlson, Holland
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Ranked #12 of 18 hotels in Holland
A recent review
4 of 5 stars reviewed 2 days ago
Michael g clinton twp, mi
  • Reviews (131)
  • Photos (33)
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  • Room tips (27)
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131 people have reviewed this hotel

Traveler rating
    23
    32
    49
    20
    7
See reviews for
41
41
4
6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
clinton twp, mi
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Very nice rooms and friendly staff. Breakfast was wonderful each morning. The reviews I previously read about thin walls is true. Even though we were only in our room in the evening- I could here noises throughout the night. Overall-nice place to stay!

Was this review helpful? Yes
Lisa C, General Manager at Country Inn By Carlson, Holland, responded to this review

Thank you for your recent review of the Country Inn. We are pleased that you enjoyed our hot breakfast and that you enjoyed your stay with us. We look forward to your return! More

Grand Rapids, Michigan
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

My stay was very pleasant! The staff was polite and attentive! Breakfast stayed stocked even with all the guests that were present. I have recommended this hotel to many friends and family. Just lovely overall!

Was this review helpful? Yes
Lisa C, General Manager at Country Inn By Carlson, Holland, responded to this review

Thank you for your recent review of the Country Inn. We are so pleased that you enjoyed your stay. We look forward to your next visit and thank you for letting all your friends know about us! More

Manchester
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 9, 2014

While this is not a luxury hotel, I always feel pretty confident in choosing this chain. I booked online directly with the hotel. I requested a top floor room (because so many hotel guests forget there are people below them!) and also to be given a room as far away from the noisy areas (lobby, vending, pool, etc.) as possible.... More

Was this review helpful? Yes 2
Lisa C, General Manager at Country Inn By Carlson, Holland, responded to this review

Thank you so much for your recent review of the Country Inn. We are thrilled that you enjoyed your stay and we look forward to your next visit! More

mchenry
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 22, 2014

Will never stay here again. Never complained before about a hotel stay until now! Staff made us feel like we were in a library setting. Couldn't talk to loud, laugh to loud, walk to loud. Really? We are not loud people. Breakfast was toaster items only and pool was the size of a hot tub with way to much chlorine.... More

Was this review helpful? Yes 1
Lisa C, General Manager at Country Inn By Carlson, Holland, responded to this review

I want to sincerely apologize for your recent experience at the Country Inn. I want to assure you that I am working to resolve these issues so they will not happen to another guest in the future. I do hope that you will give us a second chance because this is not usual for the Country Inn. Our hot breakfast... More

Piqua, Ohio
1 review
5 of 5 stars Reviewed January 2, 2014

This was my families second stay and the staff and accommodations were perfect. Very comfortable beds, super friendly staff and a clean warm pool made our stay perfect. The breakfast was not hot, but for the price, who cares. We will be back again. Thank you to the staff for a great couple of nights again.

Was this review helpful? Yes
Lisa C, General Manager at Country Inn By Carlson, Holland, responded to this review

Thank you so much for your recent review of the Country Inn. We are thrilled that you enjoyed your stay with us and we look forward to your next visit! More

Holland, Michigan
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 22, 2013

I had an unexpected stay of one night. Came in soaking wet, with no reservation. Person who checked me in gave me the AARP discount, since I was using my AARP Visa card. $94.50 plus tax. I went to my room, got on the internet, and found out the regular price was $94.00, without a discount! So I feel like... More

Was this review helpful? Yes 1
CarlsonRezidor, Carlson at Country Inn By Carlson, Holland, responded to this review

We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best service. We understand your frustration with noise, and the pool not being available and also the discount your received. To discuss your concern further, please contact Corporate Customer Care. More

Batavia, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 21, 2013

We stayed for the weekend on a family getaway. The staff was helpful and polite - gave great suggestions of restaurants. The price was the reason we stayed there. The room was clean and appeared to have been recently remodeled. The beds and the breakfast, however, left much to be desired. Both my husband and I slept terribly on the... More

Was this review helpful? Yes
Lisa C, General Manager at Country Inn By Carlson, Holland, responded to this review

Thank you for your recent review of the Country Inn. As you mentioned we are in the process of finishing our breakfast area to add a full hot breakfast for our guests. I hope that when this is completed you will come back to see us again! More

Grand Blanc MI
Top Contributor
175 reviews 175 reviews
78 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed October 20, 2013

I was using some gold points to see Holland and had requested a room on the top floor. The room and bathroom was on the small size, clean, but met our needs. Compared to other CI&S this location had smaller rooms overall. There are no suites here. Even the pool area is small and the picture on their website is... More

Was this review helpful? Yes
Lisa C, General Manager at Country Inn By Carlson, Holland, responded to this review

Thank you for your recent review of the Country Inn. I am truly sorry for the experience that you had and assure you that I am working to resolve this issue for any guest in the future. I do hope that you will give us another chance in the future to show you what we really have to offer as... More

Lowell, Indiana
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 20, 2013 via mobile

I stayed here with a friend for two days, it was okay, the rooms felt a little dated (especially the bathroom) and needed more attention paid to the details cleanly wise. The staff was very friendly and helpful. But for the price being much less than those in surrounding area it was worthwhile- (I mean I'm in Michigan we're not... More

Was this review helpful? Yes
Lisa C, General Manager at Country Inn By Carlson, Holland, responded to this review

Thank you for your recent review of the Country Inn. We appreciate your business and hope that you will come see us again in the future! More

Lansing, Michigan
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 14, 2013 via mobile

We booked two nights in this hotel for my wife's birthday, we wanted three days of sightseeing on Michigan's west coast. We checked out after one night of horrible service. This hotel did not offer a hot breakfast...a signature service of the chain. I heard several excuses...none of which was acceptable. I heard many other guest complaining that there was... More

Was this review helpful? Yes
Lisa C, General Manager at Country Inn By Carlson, Holland, responded to this review

Thank you for your recent review of the Country Inn. I apologize that you did not have a good experience at our hotel because we strive for excellence. We are currently renovating the breakfast area so that we may add a full hot breakfast to be with the chain. We try our best to control the guests within the hotel... More

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Additional Information about Country Inn By Carlson, Holland

Also Known As:
Country Inn By Carlson, Holland Hotel
Country Inn By Carlson, Holland Hotel Holland
Country Inn Holland
Holland Country Inn
Country Hotel By Carlson Holland
Address: 12260 James Street, Holland, MI 49424
Phone Number:
Location: United States > Michigan > Ottawa County > Holland
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 18 hotels in Holland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn By Carlson, Holland 2.5*
Official Description (provided by the hotel):
100% non smoking facility.Experience the Comfort of the Country Inn by Carlson Holland, MI. Whether your trip is packed with business or filled with fun, our hotel in Holland, Michigan is a comfortable place to relax at the end of the day. The Country Inn by Carlson Holland offers a versatile array of personal comforts and professional conveniences to help ensure a stress-free vacation, such as free high-speed Internet access, an indoor pool and complimentary breakfast. In addition, this premier hotel's location is near the sparkling waters of Lake Michigan and other attractions such as Neli's Dutch Village, Windmill Island and Veldheer's Tulip Garden. There is something for everyone staying at this hotel in Holland, Michigan. ... more   less 
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Amenities

Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
100% non smoking facility.Experience the Comfort of the Country Inn by Carlson Holland, MI. Whether your trip is packed with business or filled with fun, our hotel in Holland, Michigan is a comfortable place to relax at the end of the day. The Country Inn by Carlson Holland offers a versatile array of personal comforts and professional conveniences to help ensure a stress-free vacation, such as free high-speed Internet access, an indoor pool and complimentary breakfast. In addition, this premier hotel's location is near the sparkling waters of Lake Michigan and other attractions such as Neli's Dutch Village, Windmill Island and Veldheer's Tulip Garden. There is something for everyone staying at this hotel in Holland, Michigan. ... more   less 
Number of rooms
115

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