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BEST WESTERN PLUS Holland Inn & Suites

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2888 West Shore Drive, Holland, MI 49424 (Formerly Holland Inn & Suites)
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1 room 1 adult
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BEST WESTERN PLUS Holland Inn & Suites
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238 Reviews from our TripAdvisor Community

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South Haven, MI.
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

went on 1/30/2016. had room 312 jr king suite. Got a excellent price of $73 thru price*****. (won't be low durning tulip time). The room was spacious, LG flat screen w/swivel base (sd channels though). Pull out sleep sofa. What was odd, there was no sink in the bathroom. The only one is by the door. Crazy design, besides that,... More 

Helpful?
Thank ThePersianEmpire
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

ThePersianEmpire We very much appreciate your review of the hotel. I am delighted to hear you had a pleasant stay. We are extremely happy that you choose the Best Western Plus Inn & Suites in Holland, Michigan for your hotel accommodations. Any time you are in the Holland area, please feel free to give me a call so I can... More 

Roseville, Michigan
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights in January. It began snowing on arrival and did not stop the whole weekend. The room was comfortable and staff was very helpful in finding things to do nearby. Breakfast was very good, although they kept running out of items and took awhile to re-fill. Our family enjoyed our stay here and the price was reasonable.

Helpful?
Thank tonyandroula
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Tonyandroula Thanks for your feedback. Your comments enable us to take action and make sure all of our hotel amenities including the breakfast buffet are meeting guest expectations. I will look into this matter immediately with my management team and will make any necessary changes. I would also like to thank you for choosing us for your lodging needs. Holland... More 

White Cloud, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

A+ for service from chris. Excellent job performance. Rooms nice and clean. recommend staying if ever in Holland and I will be returning when prices are suitable. It is everything that it says on the website and more.

Helpful?
Thank Melissa M
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Melissa M Thank you for your positive feedback. Your review is a highlight of what we want all our guest to mention in reviews (nice clean rooms and excellent staff). We are extremely happy that you choose the Best Western Plus Inn & Suites in Holland, Michigan for your hotel accommodations. Thank you for your positive comments regarding our team... More 

Birmingham, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Flexible check out time. Other hotels do not allow late check out. I was allowed to check out 3 hours late. This is very kind. The service is very good. Complete, warm breakfast. excellent locations. The bed is very comfortable, not too soft, not too hard, not making any noise.

Review collected in partnership with Best Western

Helpful?
Thank Zhanbiao L
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Zhanbiao L First, I would like to thank you for staying at our hotel. I would also like to take this opportunity to thank you for the positive feedback regarding our caring staff members. It is always refreshing to hear that customer service stands out in a guest visit. Thanks again for choosing our hotel for your lodging needs. We... More 

Michigan, United States
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great looking hotel with nice pool/ hot tub area but the staff made our visit worthwhile! From the time we checked in they were amazing - very friendly but not pushy, helpful and very proactive on guest services. Whenever we were in the pool area, they would come in several times with fresh towels, etc. They were constantly making sure... More 

Review collected in partnership with Best Western

Helpful?
Thank TRGS49091
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

TRGS49091, Thank you for taking the time to write such a thoughtful and kind review. We are so happy that you enjoyed your stay. It is always refreshing to hear that customer service stands out in a guest visit. I will be sure to share with the team your review. Thanks for the compliments about the pool/hot tub and the... More 

Holland, Michigan
2 reviews
2 of 5 stars Reviewed 4 weeks ago

We stayed here a while ago and we emailed them and STILL havent gotten a reply back. So, we called and got a reservation for a Jacuzzi suite. We got told it would be $100 something... We got there and it was OVER $250!!!! Even in the room on the door it said the rate was $150!! This place will... More 

Helpful?
Thank k19962016
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

I appreciate you taking the time to let us know about your experience. I thank you for the candid feedback we received and welcome any opportunity to improve. I apologize for the problem you encountered with the bill. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to... More 

Travelers are raving about these Holland hotels

Zeeland, United States
1 review
5 of 5 stars Reviewed December 27, 2015

we had a great time, staff went above and beyond to make our stay enjoyable.The pool was like bath water and we loved the hot tub. will for sure be staying here again. the breakfast was great,they kept up with the supply off food and the temperature was great

Review collected in partnership with Best Western

Helpful?
Thank Beth D
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Beth D What an amazing review! Kind words such as yours mean so much to our team, and I cannot tell you how much we appreciate you taking the time to give our team and hotel such high praise. We take pride in our level of service and I will be sure to share your comments with the team. Thank... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 27, 2015

We arrived in holland after a 9 hour drive and had reservations at another hotel. When we got there we were informed they did not take pets even though they claimed to online. We were referred to this Best Western & I was a little disappointed because I thought it would be a downgrade from the planned hotel. I was... More 

Helpful?
Thank Andriana R
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Andriana R Thank you for your comments. I am so pleased to hear that you enjoyed your guestroom, and the hotel amenities. We can't thank you enough for all the wonderful things you shared with our other travelers and we hope to see you back soon. On behalf of the entire Best Western Plus Inn & Suites we would like... More 

Hilliard, Florida
2 reviews
5 of 5 stars Reviewed December 21, 2015

This was our third stay this year. We were so impressed with our first visit that we do not consider any other Hotel when we come to Holland. The staff are so accommodating and make you feel so welcome. We always find our room clean and comfortable. The indoor swimming pool is an added bonus. The breakfast is sufficient and... More 

Helpful?
Thank Cdharr
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Cdharr, Wow, what a wonderful review. Thank you for your 5 star review and feedback on your last visit at the Best Western Plus. We really appreciate the positive comments regarding our staff. We are always pleased to receive praise and acknowledgment of such a positive nature. Once again, thank you for your thoughtful comments. We look forward to the... More 

Bristol, United States
1 review
5 of 5 stars Reviewed December 21, 2015

This is a very nice pet friendly hotel! We felt right at home. The staff was very nice. Clean and the kids had fun swimming in the pool. The room was clean and neat. It was great having 2 queen beds. Thanks

Review collected in partnership with Best Western

Helpful?
Thank Todd H
Toni E, Manager at BEST WESTERN PLUS Holland Inn & Suites, responded to this review

Todd H. Thank you for your awesome review! I am so pleased to hear that your kids enjoyed the indoor swimming pool. It looks like you were able to utilize many of our amenities, which always makes us happy to hear, as we want to be a destination, not just a place to stay. We hope your travels bring you... More 

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