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BEST WESTERN PLUS Holland Inn & Suites

2.5 of 5
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2888 West Shore Drive, Holland, MI 49424 (Formerly Holland Inn & Suites)
BEST WESTERN PLUS Holland Inn & Suites
Best prices for: 1 room 1 guest
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Ranked #13 of 18 Hotels in Holland
A recent review
4 of 5 stars reviewed 3 days ago
Dennis G Dale
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154 reviews from our community

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56
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13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Dale
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Hotel was remodeled in 2014 so everything is new. Very comfortable bed. Nice room. Personally, I have a problem with AC units in the room. They are always more noise than I would like.. Next time I need a hotel I am going to see how much more I have to pay to get a hotel that has central AC... More 

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Delano, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

The rooms on the lower level of this property open to the exterior as well as to an interior hallway. Whoever stayed in the room before us clearly had stood in the exterior doorway and smoked - or maybe it was housekeeping - I did see a couple of housekeepers standing outside one of the rooms they were cleaning with... More 

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Travelers are raving about these Holland hotels

Dallas Texas
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this BW because we like and count on BW quality. Only one other BW property have disappointed us (me) more. Should I ever be in Holland MI again I will stay elsewhere. This is a tourist city and there are many other choices for a stay. I trust this is enough to complete this survey - I... More 

Review collected in partnership with Best Western

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

I can't even describe how dissapointed I am with this hotel. I booked a block of rooms for my wedding that took place this month.I went to the hotel and chose it over countless others because of how friendly the manager seemed. After booking the rooms, I immediately began to have problems. There was a group rate that both I... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Rooms are neat and roomy. Beds are very comfortable. Close to shopping, restaurants. Staff very pleasant. Very good hot breakfast available. We were in town for the Holland Tulip Time Festival and the location of this hotel allows you a short drive in and out of town so that you can get away from the crowds and traffic. We will... More 

Review collected in partnership with Best Western

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Whitehall, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed 2 weeks ago

We were looking forward Tulip Time in Holland, however 20 Min. before we arrived at the hotel I get a call from my travel agent that the Best Western was overbooked because "their computer crashed 2 week ago and lost our reservation for the first night". It is unbelievable that I find out so late. The manager, Nick, was rude... More 

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Miamisburg
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My friends and I stayed here during the Tulip Festival. Check-in was quick and efficient and the staff was terrific providing tips and information for our stay in Holland. Rooms were clean, beds comfy and a decent (as far as free breakfast goes) breakfast provided. The staff here is really wonderful--very friendly and accommodating. Our only complaint concerns the pool... More 

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1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Overwhelming smell of carpet cleaner. Carpet was still wet! When complained they put a fan in the room! Requested new room because we had 2 children under the age of 3. Did finally get new room. Rooms are very out dated. Bedding clean but bathroom not so much. No towels in pool area. Had to ask for more. Breakfast was... More 

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michigan
1 review
3 of 5 stars Reviewed 3 weeks ago

outdated best western. we were overcharged by $100 compared to the quote we received over the telephone, when brought to the attention of the desk clerk we were advised that there was nothing he could do. would not recommend this best western based on that fact alone. however coupled with the fact that we paid over $160 per night for... More 

Review collected in partnership with Best Western

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Aurora, Illinois
Top Contributor
92 reviews 92 reviews
71 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at this Best Western over the weekend. The room was not clean (dust everywhere, mold in the bathroom), the bedding appeared to be clean. The carpet needed a really good cleaning. We found someone's clothing that they left behind in our room. Three light switches did not work. The biggest complaint was the level of noise -- some... More 

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