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All 18 Holland hotels

Holiday Inn Express Holland

2.5 of 5 Hotel   |   12381 Felch Street, Holland, MI 49424
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90%
Ranked #3 of 18 hotels in Holland
Certificate of Excellence 2014
A recent review
  • Reviews (201)
  • Photos (53)
  • Amenities
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  • Room tips (38)
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201 people have reviewed this hotel

Traveler rating
    132
    50
    12
    3
    4
See reviews for
90
44
9
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
Cincinnati, Ohio
1 review
5 of 5 stars Reviewed 2 days ago NEW

My family is very picky. We stayed there July 26-29, 2014. The staff there are very nice and professional. Answered all my questions about the area and where to go. The entire hotel was clean--xx clean-spotless. There were a lot of families staying there but all areas remained very clean throughout the day and night. We had a standard room--it... More

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Okemos
Contributor
20 reviews 20 reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were mostly comfortable here. They have coffee and hot cocoa 24/7 and the coffee was decent - not great - but decent. The rooms are spacious as far as hotel rooms. Air conditioning worked just fine. The room was pretty quiet; we hardly knew there was a raging thunderstorm one night (we could see the lightning and see the... More

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Fairfax, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

We stayed three nights, and we were happy with everything. They have a big sign in the lobby, saying if service was anything but excellent to please tell them. And clearly, they mean it. The fridge in our room was broken, we tried to reset it but after an hour it was clear that it was broken. I called, and... More

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Ohio
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

What a pleasant stay for our First Annual Sister Weekend. The front desk clerks were more than helpful on numerous occasions. The hotel was booked solid both nights (7/18-20) but there was little noise in the hallways and couldn't hear any of our neighboring rooms. This is always a big deal to me so I was so pleased!!! The hot... More

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1 review
1 of 5 stars Reviewed 1 week ago

My family had a horrible experience at the Holiday Inn Express Hotel in Holland MI. Terrible customer service. Very rude, unprofessional, incompetent staff. There was a mechanical problem with the air conditioning in our room and it took 3 calls to get the mechanical staff to fix it. They blamed us for the problem saying we must have messed with... More

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bflavin, Public Relations Manager at Holiday Inn Express Holland, responded to this review

L c, First off, thank you for choosing to stay with us during your visit to Holland last year, and for providing us with feedback about your stay. I would like to apologize for the issues that you encountered during your stay with us. I would like to let you know since that problem has occurred we have had a... More

Chicago, Illinois
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the second year in a row I've come to Holland, MI and stayed at this property. It is really a modern, clean and comfortable Holiday Inn Express. The rooms are spacious and the decor modern and clean. The staff was friendly and accommodating. I will stay here again!!

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bflavin, Public Relations Manager at Holiday Inn Express Holland, responded to this review

DC-ChiTown, I would like to thank you for choosing to stay with us again for a second year in a row and for supporting our brand. We pride ourselves on providing every guest with the best experience and having clean, comfortable, and spacious rooms helps ensure the guest enjoys their stay. I am glad you found our staff friendly, accommodating,... More

1 review
3 of 5 stars Reviewed 2 weeks ago

I usually don't like to complain and am very understanding on most matters. We booked 1 night over the internet 2 days before arrival. Nowhere did it explain what time check in was. Upon arrival coming from Champaign Illinois, we arrived at 1:45 pm on Friday afternoon. Much looking forward to a nap before our evening adventure. ONLY to find... More

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bflavin, Public Relations Manager at Holiday Inn Express Holland, responded to this review

Sherry C, First, I would like to thank you for choosing to stay with us during your recent stay in our Holland property. I apologize that you were not aware of the check-in time for our hotel was 3:00pm. I would like to ensure you that is stated on our website as well as any confirmation that your receive. I... More

Winona, Minnesota
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very clean and upkept hotel with modern features. Spacious rooms and amenities. Large lobby for eating and food choices were plenty and accomodating. Would stay again. Staff were friendly and helpful checking in and out.

Was this review helpful? Yes
bflavin, Public Relations Manager at Holiday Inn Express Holland, responded to this review

Michael T, Thank you for choosing to stay with us during your recent trip to Holland and for providing us with feedback about your recent stay. I am glad you enjoyed our clean and upkept hotel rooms with plenty of space and modern features. Our staff prides themselves on providing every guest with the best possible experience while they stay... More

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

We were in town for the weekend for a girls get away. We had never been to Holland before and looked forward to checking out the town. The hotel staff were friendly, the place was clean (although dark on the inside), the pool and indoor/outdoor hot tub were great, breakfast was good, our room was great, the shower head was... More

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bflavin, Public Relations Manager at Holiday Inn Express Holland, responded to this review

Amanda S, I would like to thank you for choosing to stay with us during your recent girls get away weekend here in Holland. I am glad you enjoyed our clean rooms, pool area, and the other amenities that our property offers. Holland is a great place to explore year round but even more so in the summer. It is... More

Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's ok if you don't mind driving 6 miles to get to the beach. We didn't use pool but the game room was very warm and humid since it's upstairs from the pool. It did have nice seating areas outside so you didn't feel stuck inside your room.

Was this review helpful? Yes
bflavin, Public Relations Manager at Holiday Inn Express Holland, responded to this review

Jsmkb, Thank you for choosing to stay with us during your recent trip to Holland and for providing us with feedback about your stay. I am glad you were able to enjoy our outside seating areas so you didn't feel stuck in your room during your time with us. We hope you choose to stay with us again in the... More

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Additional Information about Holiday Inn Express Holland

Address: 12381 Felch Street, Holland, MI 49424
Phone Number:
Location: United States > Michigan > Ottawa County > Holland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Holland 2.5*
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Also Known As:
Holiday Inn Express Holland Hotel Holland
Holiday Inn Holland
Holland Holiday Inn Express

53 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Holland #4 Romantic Hotel in Holland #4 Business Hotel in Holland
Hotel Class
Official Description (provided by the hotel)
Welcome to our Quality Excellence Award winning Holiday Inn Express of Holland, MI. The Holiday Inn Express in Holland offers a place to work, relax or play just minutes from downtown Holland, Windmill Island and Tulip Time Festival activities. Located minutes from Lake Michigan beaches, Holland State Park, the Big Red Lighthouse, Dutch Village, Veldheer Tulip Farm, and Hope College our hotel and outstanding staff are committed to quality and exceptional service. Our spacious rooms offer either a king or two queen beds with luxurious white bedding, executive level and king whirlpool rooms available. All rooms feature a refrigerator, microwave, free wired/wireless Internet, 2 line cordless phone, Simply Smart shower experience, and much more! All rooms include free hot breakfast.Take a swim in our Michigan shaped indoor heated pool, enjoy a relaxing evening in our sauna or in our indoor/outdoor spa, a game of pool in our game room or basketball on the outdoor sports court. Enjoy time outside on our outdoor patio reading a book, soaking in the sun or grilling on our complimentary gas grill. Holland, Michigan is home to many fortune 5 companies such as Herman Miller, Johnson Controls, Gentex, Haworth, Consumers Power, Siemens, and S2/Tiara. ... more   less 
Number of rooms
118

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