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Holiday Inn Express Holland

2.5 of 5 12381 Felch Street, Holland, MI 49424
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Certificate of Excellence 2014
Holiday Inn Express Holland
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Holiday Inn Express Holland
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232 reviews from our community

Traveler rating
    149
    60
    14
    3
    6
See reviews for
103
52
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24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Canton, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We booked a stay for Feb 28, 2015 for 2 nights. We tried to cancel 55 days in advance and were told we will be billed for the entire amount for a 2 night stay. Unfair cancellation policy. Avoid this place.

Was this review helpful? Yes 1
bflavin, Public Relations Manager at Holiday Inn Express Holland, responded to this review

Brad_I_1, I would like to start off by apologizing for any inconvenience that you encountered while talking with our hotel staff. I would like ensure you that if you called 55 days in advance with a room rate that allowed you to cancel our staff would have gladly taken care of that for you. There are also rooms that are... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Whole place was very well taken care of. Pool was clean and not over chlorinated. Combination indoor outdoor hot tub was also clean and perfect temperature. Vending machines well stocked. Front desk employees very friendly and competent. Our room was spotless and I don't often say that about a hotel room. Fridge and microwave worked. Just nothing negative comes to... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Holiday Inn the first weekend in January and had a great time. The Pool/Game area is the highlight. The pool is shaped like Michigan and the hot tub is large and half indoors/half outdoors, even in the winter. The pool is crowded with kids during the day, but there is adult swim from 10-12 so there... More 

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Farmington Hills, Michigan
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We confused the Holiday Inn express with the Hampton Inn next door. We stay in Holland at least once a year while visiting family friends, and last year we stayed at the Hampton Inn. They have similar amenities. A very nice pool, atrium, and a great game room including air hockey, ping pong, video games, etc. There is a decent... More 

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Writing this while still at the hotel. Staff was very friendly and super generous with our request for late check out. We stay here almost every time we visit Holland. Kids look forward to the indoor outdoor hot tub. Very family friendly hotel.

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Grand Rapids, Michigan
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed December 3, 2014

Hotel was nice, as was the staff wonderful. That being said, we stay in the Holland area for fun, as well as hockey events. Not only does this hotel gouge during event, but downgrades the room with apologies. now that is nice but how about the room I reserved. Answer; that room will be an additional $$$ for this weekend.... More 

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bflavin, Public Relations Manager at Holiday Inn Express Holland, responded to this review

James S, I would like to first thank you for choosing to stay with us during your recent visit to Holland, MI. I am glad you found our hotel nice and the staff wonderful. I am sorry for the inconvenience you encountered during your stay. I would like to ensure you that our staff would not downgrade any guest room... More 

Mokena, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 7, 2014

Spent the evening here while passing through town. Stayed at this location due to trip advisor reviews and we weren't disappointed. Very clean and comfortable. Nice pool area. The breakfast was included with the stay and was perfect for my wife and I. Would definitely stay again. Thanks you to Holiday Inn...and Trip Advisor.

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Madison, Indiana
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 31, 2014

The hotel is very nice. Large clean rooms, friendly staff, confortable beds. Unfortunately the wifi connection ranged from slow to non existant, and as I was traveling for business, was a big problem for me.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Holland, responded to this review

Dear Mark2905, Thank you for your feedback. I am happy to read you like our comfortable rooms and friendly staff. However, I apologize for the inconvenience you may have experienced caused by the Internet connection. We highly value your views and feedback, as this allows us to constantly improve the service we provide. Rest assured that these issues will be... More 

Romeo, Michigan
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 19, 2014

My wife and I decided on a weekend trip to the west side of the state to celebrate our anniversary, and I booked this hotel on the strength of its TA reviews. It's located a few miles north of downtown Holland and convenient to many stores and restaurants. The front desk staff were exceedingly pleasant and helpful, even allowing us... More 

Was this review helpful? Yes
bflavin, Public Relations Manager at Holiday Inn Express Holland, responded to this review

Indiebob, Thank you so much for choosing to stay with us on during your anniversary trip to our side of the state. We always appreciate both positive and negative feedback regarding our guests experience with us. I am glad you enjoyed our oversized king jacuzzi room with mini-fridge and microwave. I am sorry that you were not able to use... More 

Port Huron, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed October 14, 2014

The problem with this hotel is the lobby bathrooms. They are not kept clean and they have a tendency to run out of toilet paper. Our room, however, was extremely clean with all possible amenities. Receptionist was friendly and helpful. Pool was very nice. And breakfast was above average. The rooms are a little over-priced. But we would go there... More 

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Additional Information about Holiday Inn Express Holland

Address: 12381 Felch Street, Holland, MI 49424
Phone Number:
Location: United States > Michigan > Ottawa County > Holland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Holland 2.5*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Priceline, Travelocity, Despegar.com, Hotels.com, Agoda, TripOnline SA, Odigeo and Tingo so you can book your Holiday Inn Express Holland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Holland Hotel Holland
Holiday Inn Holland
Holland Holiday Inn Express
Hotel Style:
#1 Family Hotel in Holland
#4 Romantic Hotel in Holland
#6 Business Hotel in Holland

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