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Holiday Inn Express Holland

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12381 Felch Street, Holland, MI 49424
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Holiday Inn Express Holland
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263 Reviews from our TripAdvisor Community

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Traveler rating
    170
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    16
    4
    6
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113
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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Gorgeous hotel! Clean room, extremely comfortable beds! The kids loved the pool and ping pong table. A pool that actually looks like the pictures and is not angled to make it look bigger and better. They even have a nice basketball court. Only criticism would be breakfast. Aside from the cinnamon rolls, the food was pretty gross - sausage was... More 

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Oak Lawn, Illinois
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Awesome.great fantastic! This place is all that. Great pool. Even better hot tub. Ping pong. Basketball court and tennis court. I would stay here again and again. Breakfast also good. Strangest thing though...there was a banana on the lamp shade when we walked into the room. Funniest thing!

Was this review helpful? Yes
Kara O, General Manager at Holiday Inn Express Holland, responded to this review

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed the hotel and all of the amenities that we have to offer. I am sorry to hear about the banana you found in your room and will make sure that this is brought to our housekeeping department's attention. We hope you will visit us... More 

St. Louis, MO
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a pretty hotel with a nice indoor pool, nicely decorated lobby, fitness room, clean rooms, complimentary breakfast etc. Unfortunately the number of obnoxious kids running the halls all night long, jumping on random people in the pool, drunk parents in the lobby, pool area and outside are enough to STAY AWAY from. This place attracts rowdy crowds and... More 

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bflavin, Public Relations Manager at Holiday Inn Express Holland, responded to this review

As an IHG® Platinum Elite Rewards Club Member, we truly value your feedback. Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. I apologize for the loud kids that stayed up late in... More 

Boones Mill, Virginia
Level Contributor
97 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 1 week ago

From the time we walked in to the time we walked out we felt as if we were pampered. The front desk staff were awesome. I asked if they could open the pool at 7am for me to exercise and they said the door would be open. I wondered if it was going to be and it was! This place... More 

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Kara O, General Manager at Holiday Inn Express Holland, responded to this review

Thank you so much for your review of our hotel and staying with us. We are pleased to hear you enjoyed your stay with us and found the hotel comfortable and clean. We strive to ensure every guest has a great stay and love to hear that all of their expectations are exceeded. It's something our staff takes great pride in, so... More 

West Nyack, New York, United States
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has a Victorian appearance. It has many outside seating areas as well as a basketball court. There are guest laundries which you can use for a fee. It has a lovely indoor pool. the property is clean and new. I would definitely stay here again when I come to Holland MI.

Was this review helpful? Yes
Kara O, General Manager at Holiday Inn Express Holland, responded to this review

Cynthia S, Thank you so much for your review of our hotel. We are happy to hear you enjoyed our hotel and all of the amenities we have to offer. We always strive to ensure that every guest has a great stay and that they want to return in the future. We hope you will visit us again! More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very clean and family friendly hotel that offers a nice hot free breakfast, awesome pool, and great customer service. The only thing this hotel was missing was a little bar area but this place was worth our stay. Thank you staff for making it comfortable.

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Kara O, General Manager at Holiday Inn Express Holland, responded to this review

jav1856, Thank you so much for staying at our hotel. We are pleased to hear you enjoyed your stay with us and that we were able to meet your needs. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon! More 

Bay City, Michigan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

In October of 2013 my husband took me to Holland for my first time for a surprise birthday present and paid a substantial amount for us to stay at this hotel. The second night we were there we used our Jacuzzi tub. The tub was leaking but since it was our second night we weren't willing to switch rooms so... More 

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bflavin, Public Relations Manager at Holiday Inn Express Holland, responded to this review

KWit3811, First, I would like to thank you for choosing to stay with us back in 2013 and for contacting us about this issue. I apologize for the inconvenience back in 2013 with your jacuzzi tub not working. Since then we fixed that issue, so it will not happen again. Our GM at the time would have deposited points into... More 

Waterville, Ohio
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This hotel was convenient to all my group wanted to see: beach, sun, fireworks, beer, art fair. The staff was great and the room was very clean. Very nice indoor pool with a hot tub that is indoor/outdoor.

Was this review helpful? Yes 1
Kara O, General Manager at Holiday Inn Express Holland, responded to this review

Thank you so much for staying with us. We are happy to hear you enjoyed your stay and that you were able to do so many things in the area. We hope your group will visit us again in the future! More 

Columbus, Ohio
Level Contributor
79 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for a long weekend getaway. It is in a convenient location and has ample parking. We stayed on points and had a two queen bed room. The room was a typical Holiday Inn room and was very clean. The breakfast we nice and offers all of the staples of a free breakfast. The staff was nice and... More 

Was this review helpful? Yes
Kara O, General Manager at Holiday Inn Express Holland, responded to this review

Thank you so much for staying with us. We love to hear that our guests had a great stay.  We are glad that we were able to meet all our you needs. We hope you will visit us again soon! More 

woodhaven, mi
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This was the third time staying here and we will return. The hotel is cozy, clean, and convienent. Their staff is also very friendly. The only thing that could make it better is to expand the arcade area and add a bar/lounge.

Was this review helpful? Yes
Kara O, General Manager at Holiday Inn Express Holland, responded to this review

Robbieb79, Thank you so much for your loyalty to our hotel. We are pleased to hear you enjoyed your stay with us and that the staff was helpful. While we don't not have a restaurant, we do offer food to go from Sharkee's that can be charged to your room for convenience. We hope you will visit us again soon! Sincerely, More 

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