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Holiday Inn Express Holland

2.5 of 5 12381 Felch Street, Holland, MI 49424
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Certificate of Excellence 2014
Holiday Inn Express Holland
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Holiday Inn Express Holland
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235 reviews from our community

Traveler rating
    152
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    14
    3
    6
See reviews for
103
53
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fort Wayne, Indiana
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars NEW

We stayed here two nights in February 2015. The hotel was very clean with updated, large rooms. The breakfast had a large variety of items including hot items as pancakes, eggs, sausage. The staff was very helpful and accommodating. We were also impressed with the decor in the room as well as the number of electrical outlets. The pools were... More 

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Kara O, General Manager at Holiday Inn Express Holland, responded to this review

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We love hearing that our staff is helpful and that our guests recommend us to others. We hope you will visit us again. Sincerely, Kara O General Manager More 

Barrington, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was extremely accommodating. They fulfilled every need we had. We were a group of 40+ adults and kids in town for a hockey tournament, so it was a big group to deal with. The rooms were clean and the housekeeping staff took extra care to make the room nice. The pool was fun with an indoor/outdoor hot tub.... More 

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Roselle, IL
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were assigned the Holiday Inn Express for our hockey tournament. The property was very well kept and the rooms were updated and of good size. We were in a 2 Queen room. The room had a modern 40" HD Samsung flat screens with plenty of inputs to connect external devices like laptops for streaming Netflix, Xfinity, etc. Which brings... More 

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Canton, Michigan
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 8, 2015

We booked a stay for Feb 28, 2015 for 2 nights. We tried to cancel 55 days in advance and were told we will be billed for the entire amount for a 2 night stay. Unfair cancellation policy. Avoid this place.

Was this review helpful? Yes 2
bflavin, Public Relations Manager at Holiday Inn Express Holland, responded to this review

Brad_I_1, I would like to start off by apologizing for any inconvenience that you encountered while talking with our hotel staff. I would like ensure you that if you called 55 days in advance with a room rate that allowed you to cancel our staff would have gladly taken care of that for you. There are also rooms that are... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 8, 2015

Whole place was very well taken care of. Pool was clean and not over chlorinated. Combination indoor outdoor hot tub was also clean and perfect temperature. Vending machines well stocked. Front desk employees very friendly and competent. Our room was spotless and I don't often say that about a hotel room. Fridge and microwave worked. Just nothing negative comes to... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 6, 2015

We stayed at the Holiday Inn the first weekend in January and had a great time. The Pool/Game area is the highlight. The pool is shaped like Michigan and the hot tub is large and half indoors/half outdoors, even in the winter. The pool is crowded with kids during the day, but there is adult swim from 10-12 so there... More 

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Farmington Hills, Michigan
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 28, 2014 via mobile

We confused the Holiday Inn express with the Hampton Inn next door. We stay in Holland at least once a year while visiting family friends, and last year we stayed at the Hampton Inn. They have similar amenities. A very nice pool, atrium, and a great game room including air hockey, ping pong, video games, etc. There is a decent... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 27, 2014 via mobile

Writing this while still at the hotel. Staff was very friendly and super generous with our request for late check out. We stay here almost every time we visit Holland. Kids look forward to the indoor outdoor hot tub. Very family friendly hotel.

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Grand Rapids, Michigan
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed December 3, 2014

Hotel was nice, as was the staff wonderful. That being said, we stay in the Holland area for fun, as well as hockey events. Not only does this hotel gouge during event, but downgrades the room with apologies. now that is nice but how about the room I reserved. Answer; that room will be an additional $$$ for this weekend.... More 

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bflavin, Public Relations Manager at Holiday Inn Express Holland, responded to this review

James S, I would like to first thank you for choosing to stay with us during your recent visit to Holland, MI. I am glad you found our hotel nice and the staff wonderful. I am sorry for the inconvenience you encountered during your stay. I would like to ensure you that our staff would not downgrade any guest room... More 

Mokena, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 7, 2014

Spent the evening here while passing through town. Stayed at this location due to trip advisor reviews and we weren't disappointed. Very clean and comfortable. Nice pool area. The breakfast was included with the stay and was perfect for my wife and I. Would definitely stay again. Thanks you to Holiday Inn...and Trip Advisor.

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Additional Information about Holiday Inn Express Holland

Address: 12381 Felch Street, Holland, MI 49424
Phone Number:
Location: United States > Michigan > Ottawa County > Holland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Holland 2.5*
Number of rooms: 118
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Also Known As:
Holiday Inn Express Holland Hotel Holland
Holiday Inn Holland
Holland Holiday Inn Express
Hotel Style:
#1 Family Hotel in Holland
#4 Romantic Hotel in Holland
#7 Business Hotel in Holland

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