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CityFlatsHotel - Holland

Certificate of Excellence
61 East 7th Street, Holland, MI 49423
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CityFlatsHotel - Holland
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Ranked #5 of 18 Hotels in Holland
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Brie T st. louis, mo
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293 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (293)
  • Mar-May only
    (77)
  • Jun-Aug only
    (106)
  • Sep-Nov only
    (72)
  • Dec-Feb only
    (38)
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Springfield, Missouri
1 review
1 of 5 stars Reviewed yesterday NEW

The hotel itself is very clean, nice, and has an aesthetically pleasing design. The hotel staff/management were not customer friendly and were difficult to work with. The hotel lost the reservation for our room and we were told upon check in that we would have to wait until morning to solve the issue. We did not rest well because we... More 

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st. louis, mo
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a "green" hotel that still feels luxury. We loved it. It's right downtown and backs up to a park. Free parking. Each room is laid out different, and so neat. Loved it. Staff was amazing too. Plenty of food/drink on site too

Was this review helpful? Yes 1
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Holland, responded to this review

Thank you so much for your positive feedback. We are thrilled you enjoyed your stay and look forward to welcoming you back again soon! More 

Schererville, Indiana, United States
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is very convenient to downtown Holland which is a resort and a college town on Lake Makatawa. That lake is a small lake separating Holland from Lake Michigan. The rooms are large and very contemporary. The hotel also boasts that is is the ultimate green hotel, and it has a brochure explaining all this in each room. The... More 

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CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Holland, responded to this review

Thank you so much for your review! We are glad you enjoyed our hotel and restaurant and thank you for taking the time to let everyone know about your stay! Safe travels and we hope to see you again! More 

Taylorville, Illinois
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 2 nights at the beginning of June & quite enjoyed this unique, modern style hotel. Great location to just walk around town or even bike around if you wanted to. Check-In was fast & all the staff I came across were polite & helpful. I ate breakfast downstairs in the lobby area & food was great. The room... More 

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CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Holland, responded to this review

Thank you for choosing CityFlatsHotel - Holland! We are so happy to hear you had such a nice stay and enjoyed the hotel and city of Holland so much! We look forward to welcoming you back again soon! More 

Michigan
Contributor
20 reviews 20 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Have stayed year a few times over the years. Very modern style and finishes (no carpeting in the rooms for example), but well done if that is the type of style you are looking for. Right in Holland; you can walk to all the shops/dining in town. The hotel could use a bit of a refresh, although that is based... More 

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CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Holland, responded to this review

Thank you so much for your positive comments on your recent stay. We are glad you enjoyed our brand and look forward to having you stay with us again soon! We are in the process of finalizing our plans for a hotel refresh and some new updates! More 

Senior Contributor
37 reviews 37 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our stay at City Flats was perfect! We loved the architectural feel of the hotel, with high ceiling, huge windows and great open feeling. a plus for this hotel is the roof top restaurant with superb views of the city. Stay here! You won't be disappointed.

Was this review helpful? Yes 1
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Holland, responded to this review

Thank you so much for your positive feedback. We are thrilled you enjoyed your stay and look forward to welcoming you back again soon! More 

Washington, DC
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The location of this hotel cannot be beat. My husband and I were in town for a weekend of dining out and a little sightseeing. We were able to walk the mile and a half to Windmill Island from our hotel which was very nice. We enjoyed walking the block to get downtown for shopping and dinner. The decor is... More 

Was this review helpful? Yes 1
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Holland, responded to this review

Thanks for such a great review! We are thrilled you enjoyed our LEED Gold certified hotel and were able to explore Holland by foot! It's great to just park the car for the weekend and walk around downtown. Please let us know if there is ever anything we can do for you in the future! More 

Chicago, IL
1 review
5 of 5 stars Reviewed May 25, 2015 via mobile

Loved everything about this hotel! We will definitely be back! Within walking distance to downtown. The rooms write spacious and the beds were super comfortable. Friendly staff. Clean rooms. Good food.

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CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Holland, responded to this review

Thank you for staying with us at CityFlatsHotel - Holland! We are so pleased you enjoyed every aspect and can't wait to welcome you back! More 

Baldwin, Michigan
1 review
2 of 5 stars Reviewed May 19, 2015

Room large tiled, cold feeling, did not like beds arrangements, no coffee in room, had to go down to lobby for free coffee, asked for room service , was told it would be $30.00 for a pot of coffee brought to my room. Staff were pleasant room was clean, just not comfortable accommodating and expensive.

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CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Holland, responded to this review

Thank you Barb for your review, we truly use these to enhance our guest experience in the future. We are sorry to hear there were a few things you didn't care for, such as the layout of the room, and not having coffee pots in each room. All 56 rooms are individually designed so if you ever visit Holland again... More 

Commerce Tw
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2015

Really great boutique hotel in the middle of everything. Short walk to restaurants, bars and shopping, even some of the area attractions. Can't say enough about the bed, most comfortable I've ever slept in! Rooftop restaurant was a treat as well, although the menu wasn't extensive and a little to fancy for my taste, the quality was excellent. I'd stay... More 

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Holland, responded to this review

Thank you so much for your positive feedback. We are thrilled you enjoyed your stay and look forward to welcoming you back again soon!! More 

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