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CityFlatsHotel - Holland

Certificate of Excellence
61 East 7th Street, Holland, MI 49423
Hotel amenities
CityFlatsHotel - Holland
Best prices for: 1 room 1 guest
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Ranked #4 of 18 Hotels in Holland
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
emceemk Metro Detroit
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280 reviews from our community

Traveler rating
    169
    77
    23
    5
    6
See reviews for
67
136
9
38
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Metro Detroit
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Cityflats does an amazing number of things right, as delineated below, but one of the most prominent features is that they don't do anything wrong. Many times a nice venue will have a rude clerk or a bad restaurant or some other turd in the punch bowl that can dampen the whole experience. "Average" doesn't offend me, but when a... More 

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CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Holland, responded to this review

Thank you so much for your positive comments on your recent stay. We will be sure to apss along everything to our team! We are glad you enjoyed our brand and look forward to having you stay with us again soon! Jack Peaphon jack.peaphon@cityflatshotel.com More 

michigan
Top Contributor
149 reviews 149 reviews
103 hotel reviews
200 helpful votes 200 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a hipster hotel with very innovative interiors. I was there with a group and all of the rooms seem to be different. They seem to take pride in the "unusual" arrangement of the furniture and lack of right angles in the rooms. One room with two Q beds for example had the two beds each facing opposite walls... More 

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CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Holland, responded to this review

Thank you for your great comments, we are so happy you had such a nice time with us in Holland! We hope to see you again in the future, safe travels!! More 

Michigan
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stayed here for 2 nights, while we toured Hope College with our daughter. Our room was beautiful, and very clean,with a huge shower, modern bathroom, comfy beds with plush bedding and 2 TV's ( one for each bed). The front desk staff was very helpful and friendly. We got breakfast downstairs one morning, and it was very tasty... More 

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CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Holland, responded to this review

Thank you for choosing CityFlats when you visited Holland to check out Hope! We are so thrilled you enjoyed your stay so much. Good luck to your daughter on her college choices!! Thanks! More 

Michigan
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Regarding the restaurant, CityVu, in the CityFlats Hotel, we have eaten Sunday brunch here on several occasions. While the food is lovely, the service could use a bit of refining. While the brunch hours are until 2 pm, the omelet chef seems to become very scarce after 1 pm. Also, while plates stack up at times on diners tables, there... More 

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CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Holland, responded to this review

Thank you so much for your review. We are so thankful you have visited us for brunch a few times. I am going to pass your comments along to our leadership team, we truly look to these to improve your experience, and we will discuss what we can do to fix some of these issues. Thanks again and please let... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

CityFlatsHotel was a nice break from the typically mundane hotels you see across the US. The decorations are modern and the rooms are comfortable. I would definitely stay here again when in Michigan and would recommend it to friends and colleagues.

Was this review helpful? Yes
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Holland, responded to this review

Thank you so much for your positive comments on your recent stay. We are glad you enjoyed our brand and look forward to having you stay with us again soon! More 

Columbus, Ohio
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Nice hotel in town with walking distance. Slow service at bar. Shower open to guest room, so all family can see. Hard to control room tempeture. Master light turns all on so no way not use bathroom with out waking everybody up

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CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Holland, responded to this review

Thank you for your review. I am not aware of any rooms where the shower doesn't have a door, but if you email our general manager Rachael Schneider (rachael.schneider@cityflatshotel.com) I am sure she would love to hear a little bit more about your stay. Thanks again! Jack Peaphon jack.peaphon@cityflatshotel.com More 

Indiana
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I'm so glad I splurged and stayed here. The "average" motels weren't that much cheaper and this was so much better. It felt upscale but NOT snooty. The employees were all very friendly both at reception and at the Bistro upstairs. My junior suite room was roomy, comfortable and nicely different than anyplace else I've stayed. The oversize tub was... More 

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CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Holland, responded to this review

Thank you for such a nice review! We are so happy you enjoyed your junior suite and dining in the Bistro, and will be sure to pass your compliments along. Thanks! More 

Detroit, Michigan, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 17, 2015

My wife and I stayed here on a getaway and it was a really fun place to stay. The room we stayed in was a mini-suite with a soaking tub (which was awesome!) and a huge shower. The rooms are all different so you never know what you are going to get. Ours had the bed facing the wall with... More 

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CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Holland, responded to this review

Thank you Rich, for your review. We are so happy you enjoyed the hotel and got to explore Holland. Join us in the summer (when it isn't so chilly) and experience Holland's great beaches!! More 

Naperville, Illinois
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 12, 2015

We have stayed here twice now. The location is perfect - right in downtown Holland. You can park your car and not need it again until you leave. The hotel design is really great. Each room is unique and the beds are very comfortable. Towels are awesome. Staff is friendly. Hotel is small and books up quickly, so prices tend... More 

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CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Holland, responded to this review

Thank you for the review! We are thrilled to hear you enjoyed the hotel, but disappointed that you didn't care for any of the dining options. If you find any time please email our restaurant manager at jeff.wert@cityflatshotel.com, I am sure he would love to hear more about it and remedy the situation! Thanks again! Jack Peaphon jack.peaphon@cityflatshotel.com More 

Dallas, Texas
Contributor
19 reviews 19 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 11, 2015

We stayed here while in town for a bridal shower. You can't beat the awesome location, the modern design, and the comfortable beds. The bar and restaurant are both excellent, and the staff is very helpful and friendly. So, why didn't I give them more stars?? The shower. In going with their green-ness, they have reduced-flow showers. Reduced to a... More 

Was this review helpful? Yes 1
CityFlatsHotel, Public Relations Manager at CityFlatsHotel - Holland, responded to this review

Thank you for your review, we are glad you had a nice stay despite the shower. This actually sounds like a maintenance issue, be assured our showers (even being low-flow) should be more powerful than that. I am very sorry yours sounds like it might have had an issue. If you would like to email ian.kirkwood@cityflatshotel.com I am sure he... More 

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