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Thunder Bay Resort

Certificate of Excellence
Hotel website
27800 M-32, Hillman, MI 49746
Thunder Bay Resort
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99 reviews from our community

Traveler rating
    59
    21
    5
    9
    5
See reviews for
14
38
2
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Thunder Bay Resort
See the most recent reviews
Bay City, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 13, 2013

We did a fall color tour here for the elk viewing carriage ride and it was fantastic! This is the 6th time that I have brought my group here (52 people) and it never fails to be a huge success! In the past we've stay overnight in their nice, roomy lodging but this trip was just a one day tour.... More 

Was this review helpful? Yes 1
JackMatthiasTBResort, Owner at Thunder Bay Resort, responded to this review

Thank-you Karen for the kind words. And thank you for coming back again and again - 6 times! 52 people is a full motor coach and that is typically a sign that you run great tours and that you and we have had great word of mouth from your past guests. We look forward to seeing you again. Thanks. More 

Dearborn Heights, Michigan
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 11, 2013

Very old furnishing nothing matched. Outdated Old tv's ,couches,bedspreads. Paint chipped on the walls. Railing busted going up to the second floor. Very steep see thru stairs. Won't be back needs to brought into the 2013 's

Was this review helpful? Yes 6
JackMatthiasTBResort, Owner at Thunder Bay Resort, responded to this review

This review is pretty harsh. For example, the "broken railing" is one of about 50 largely decorative 1 1/2" by 1 1/2" spindles on one flight of stairs. It was cracked - broken but still in place. No impact on the strength or integrity or safety of the stairway at all. In terms of steepness - the stairs meet or... More 

Brighton, Michigan
Top Contributor
91 reviews 91 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed October 6, 2013

Used a Groupon to book a two night stay. Was very surprised with the fantastic layout of the suites. The owner said they were gaging for groups that would bring a golf group and all would want their own bed. They provided 2 queen beds, a pull down queen murphy bed plus a pull out couch. This with a kitchen... More 

Was this review helpful? Yes 2
JackMatthiasTBResort, Owner at Thunder Bay Resort, responded to this review

Thank-you, I'm glad you enjoyed your stay in one of our Suites. They are quite large and comfortable. The next size up are our two bedroom, two bath Villas with a shared living, dinning room, and our largest units are our 3 bedroom, two bath Chalets. So we can easily accommodate a family or group of friends sharing a unit... More 

Auburn Hills, Michigan
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 4, 2013

I traveled with a group (about 50) of people, we were all impressed with the resort, the grounds, and the elk viewing. The dinner at the cabin in the woods was very good not to mention 5 courses. We had wine with the meal and several different samples of wine to go with the appetizer course and the dessert course.... More 

Was this review helpful? Yes 2
JackMatthiasTBResort, Owner at Thunder Bay Resort, responded to this review

Thank-you for your kind review. Sounds like you were on a Group Tour - Motorcoach visit. Group Tours are an important part of our business and we draw groups from about 20 Eastern and Midwestern states. Almost without exception they are coming to do our Elk Viewing, Carriage Ride Dinner and Wine Tasting. Often they are continuing on to or... More 

Lansing, Michigan
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 20, 2013

Was on a business trip. Room had a front deck so could sit outside. That was nice. Room was very clean. Very outdated but comfortable and clean. My co-worker locked herself out of her room very early in the morning (she was still in her pj's). Someone came and got her in her room in just a few minutes. Was... More 

Was this review helpful? Yes 1
JackMatthiasTBResort, Owner at Thunder Bay Resort, responded to this review

Thank - you for the 4 stars in spite of your disappointment. I am very sorry to hear that your server was not appropriate. Looks like we have a serious training issue to deal with - with one of our staff. If you recall the name please call the Resort at 800-729-9375 and ask for Jack. I hate to see... More 

Cheboygan, Michigan
Top Contributor
58 reviews 58 reviews
5 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed September 9, 2013

We were promised by phone if we brought new people, that they could take advantage of a Pure Michigan deal, as long as we printed the deal out. We wanted to go on two weekends during the promotional period, but they wanted to save room for Mystery weekend participants. We graciously allowed them to do that, and just contacted them... More 

Was this review helpful? Yes 4
San Francisco, California
Senior Contributor
46 reviews 46 reviews
4 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed September 3, 2013

My grandma used to live in Hillman when there was only one flashing stoplight and more bars than anything else and the only diner had the bowling alley and movie theater attached ... fun time for a teenager. Came up here to pay respects as she passed 12 years ago and this is pretty much the only place to stay... More 

Was this review helpful? Yes 2
JackMatthiasTBResort, Owner at Thunder Bay Resort, responded to this review

I'm sorry we did not meet your expectations. There is some merit to this review and some of those issues like TV replacement have been responded to in other replies. The Villa is 950 square feet - about the size of 3 hotel rooms and has an open living room - dinning - kitchen room with a sofa sleeper in... More 

Oregon
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed August 30, 2013

I would highly recommend Thunder Bay Resort in Hillman, MI. The resort is golf-side so just a few steps to the 1st Tee, Pro Shop & Clubhouse Grill. The course was in excellent shape & very playable. The grill, surprisingly, makes one of the best pizzas anywhere. Fish fry on Friday was also excellent. Our room was very nic and... More 

Was this review helpful? Yes
Michigan
1 review
5 of 5 stars Reviewed August 26, 2013

My husband and I started off our week long vacation at Thunder Bay Resort staying 2 nights at this beautiful resort. We wished we had booked an additional night. So relaxing and peaceful. The carriage ride/dinner was exceptional and by no means did we feel like it was a sales pitch. In fact, it was an interesting "presentation" and just... More 

Was this review helpful? Yes
New York City, New York
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 23, 2013

We scheduled a family outing at this resort hoping to have a beautiful Nature experience. Indeed the wagon ride through the forest was lovely and the Elk were spectacular creatures. We were then treated to a well cooked meal in a amazing log cabin. Sounds like an ideal evening doesn't it? Once the meal was served the sales pitch began.... More 

Was this review helpful? Yes 7
JackMatthiasTBResort, Owner at Thunder Bay Resort, responded to this review

I exchanged several e-mails with a lady that I think may have been Kirk's mother. Kirk's letter is an exaggeration. This is typically a 3 1/2 to 4 1/2 hour event. I will spend 5 or 6 minutes while dessert is being prepared talking about Velvet Antler's use. My wife, Jan, does some story telling over dessert about the history... More 

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