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All 1 Hartland hotels

BEST WESTERN of Hartland

2.0 of 5 Motel   |   10087 Highland Rd (M-59), Hartland, MI 48353
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76%
Ranked #1 of 1 hotels in Hartland
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed 1 week ago
wread27 .
  • Overview
  • Reviews (67)
  • Photos (37)
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  • Room tips (12)
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67 people have reviewed this hotel

Traveler rating
    36
    15
    8
    6
    2
See reviews for
21
19
2
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
1 review
4 of 5 stars Reviewed 1 week ago

One of the best-managed breakfast rooms we've ever encountered, thanks to Maureen. To repeat (to get to the foolish 200 character minimum), one of the best-managed breakfast rooms we've ever encountered.

Was this review helpful? Yes
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you so much for your kind words. I am glad you were able to enjoy our newly renovated breakfast room as well as our newly upgraded hot breakfast items .We hope to see you soon!!! More

Saint Helen, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

very clean the staff was very helpful and courteous, the breakfast was very good, Maureen does a fantastic job on the breakfast, everyone is was very polite. I would recommend this hotel to my friends.

Was this review helpful? Yes 1
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you for your wonderful review and detailed comments regarding your stay at the Best Western of Hartland. We value your feedback and, even more, the time and effort devoted to sharing it with us. We appreciate your sincere review and we look forward to welcoming you to our hotel again. More

Medina, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff at that location was very pleasant after a long drive. The continental breakfast was very well organized by Maureen, who provided info for this survey. Everyone from the maids to the front desk attendants were helpful.

Was this review helpful? Yes
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you so very much for your kind review. We are very proud of our hotel and our staff. We are always glad to hear that our guest had a pleasant stay. Thank you again and we hope to see you soon!! More

Bay City, Michigan
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is not a 5 star, but for a budget minded traveler who craves a clean room, friendly-helpful staff and a good night's sleep....this is the ticket! The staff were attentive to our needs and accommodated our every request,...from extra coffee to a roll-away. Breakfast was simple and quick for people on the go, just like home. The pool as... More

Was this review helpful? Yes
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you for your kind words! We sincerely appreciate you staying with us while in Hartland. I'll be sure to share you positive praise regarding the service you received, with our entire team. Thank you again for taking the time to share your experience! More

1 review
5 of 5 stars Reviewed 2 weeks ago

Needs some updating . And better breakfast Came for a double Memorial Mother and Brother passed within 8 days of each other. Need to start the day with food because you mightot know when you next meal will be. Good restaurants in area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you for taking the time to review our property. I am very sorry to hear about you loss, on behalf of the whole staff we would like to send our condolences to you and your family. As for breakfast, you've must of missed our newly upgraded hot items that we have to offer. We hope to see you soon... More

1 review
4 of 5 stars Reviewed 2 weeks ago

Morgan at the front desk was very pleasant and helpful. Have nice breakfast and nice pool. Overall it was a good stay. I would stay again. Very friendly employees. Beds were comfortable. Rooms had fridges which help out a lot.

Was this review helpful? Yes
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you for sharing your experience with us and the rest of the Trip Advisor community. We are happy to hear that you enjoyed your stay and hope to see you back again in the future. Thank you for choosing our hotel! More

Ottawa Lake, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

There was no breakfast but the rest of our stay was enjoyable. The clerks were friendly and polite. Just a little expensive that is why they did not get an excellent. The location was quiet with food near by. Did not get a chance to visit the lounge or pool.

Review collected in partnership with Best Western

Was this review helpful? Yes
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you so much for taking the time to review our property. I am sorry you weren't able to try our breakfast, as it is a newly upgraded menu featuring hot items. We hope to see you soon to give it a try!! More

Hartland, Michigan
1 review
5 of 5 stars Reviewed June 18, 2014

The best hospitality I've been shown in a while!! The ladies here really accommodated us with ALL of our needs without hesitation. And the breakfast was perfect. Ms. Pauline and Ms. Fay really made us feel at home. Thanks guys!!!!!!!

Was this review helpful? Yes
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. Hope to see you soon!!! More

Saint Ignace, Michigan
2 reviews
5 of 5 stars Reviewed June 14, 2014

On June 13-14, 2014, we stayed at this Best Western. Sadly the advertised pool was being serviced and unavailable to guests. We were not notified by manager prior to our arrival of the unavailability. However, thanks to hostess Morgan, we received a reduction in price of our room because of lack of pool availability. That kind of concern for convenience... More

Was this review helpful? Yes
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Hello Mike & Janet, All of us here at the Best Western thank you for your kind words. It is our pleasure to have you stay with us. Positive comments such as yours serves to encourage the entire staff. Thank you again for the kind words Hope to see you soon!!! More

Romeo, United States
1 review
5 of 5 stars Reviewed June 9, 2014

Very clean accommodating motel! We needed a place to stay for a softball tournament in Hartland. It was updated, clean and very comfortable!! Would highly recommend this hotel/motel as a place to stay! Would definitely use again!!

Review collected in partnership with Best Western

Was this review helpful? Yes
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you so much for the kind word Jennifer. I am glad we were able to make your stay a enjoyable one, hope you guys did well in the tournament. We hope to see you soon!!! More

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Additional Information about BEST WESTERN of Hartland

Address: 10087 Highland Rd (M-59), Hartland, MI 48353
Phone Number:
Location: United States > Michigan > Hartland
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN of Hartland 2*
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Also Known As:
Best Western Hartland
Hartland Best Western

37 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (22)
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Hotel & grounds (8)
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Pool/beach area (3)
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Other (3)

Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Class
Number of rooms
61

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