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BEST WESTERN of Hartland

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10087 Highland Rd (M-59), Hartland, MI 48353
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BEST WESTERN of Hartland
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BEST WESTERN of Hartland
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91 reviews from our community

Traveler rating
    48
    26
    9
    6
    2
See reviews for
33
20
3
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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  • All months
    (91)
  • Mar-May only
    (21)
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    (22)
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    (29)
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    (19)
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London, Canada
1 review
4 of 5 stars Reviewed 5 days ago NEW

We have stayed at this hotel multiple times now....it is a comfortable stay with a predictable level of quality, which is why we usually stay here. Since we usually travel with a lot of luggage, its nice to get a ground floor room, but not always guaranteed. The breakfast should start earlier and use real eggs. The staff, room cleanliness,... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you for your review, the entire staff tries their best to accommodate every guest and make everyone feel welcomed. It is wonderful to hear that you had a pleasant stay with us, it always serves as encouragement to have such positive reviews. Hope to see you soon!!! More 

Springfield, Ohio
1 review
5 of 5 stars Reviewed 3 weeks ago

This was one of nicest motels we have ever stayed in! The room was neat and the bathroom was very clean. The lobby and the dining area were orderly and spotless. The staff was friendly and the hot breakfast was an added bonus to an already reasonable rate. I would definitely stay here if I pass this way again!

Was this review helpful? Yes
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. We are pleased to announce that we are going through a FULL renovation and would love to have you come check it out.... More 

Canton, Ohio, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Found this based on location - have family who recently moved to the area. Nice, well kept hotel....great location near the expressway but quiet as it is well off the road (but easy to find). Staff was very friendly, room was clean and comfortable Highly recommended and will return

Review collected in partnership with Best Western

Was this review helpful? Yes
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you for your wonderful review and detailed comments regarding your stay at the Best Western of Hartland. We value your feedback and even more, the time and effort devoted to sharing it with us. We are pleased to announce that we will be going through a FULL renovation and are excited to have you come check it out. Hope... More 

Bowmanville, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 19, 2015

Great stay at Best Western Hartland.Superior check-in experience on arrival.When you spend a large number of nights in hotels you learn to recognize excellent customer service,and that's exactly what I received at this hotel.Colleen , on duty at the front desk went out of her way to offer excellent service,and locate and imput my rewards number.I didn't have the number... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you for sharing feedback on your experience at our hotel. We pride ourselves with the customer service we provide and glad to hear you were able to experience it. We are pleased to announce that we will be going through a FULL renovation and would love for you to come check it out. Hope to see you soon!! More 

Saline, United States
1 review
4 of 5 stars Reviewed March 17, 2015

Stayed here so the kids could spend an evening swimming. They have a nice size heated pool and free wifi, although the wifi was very weak. The continental breakfast was really nice and the staff was friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you for sharing your experience with us and the rest of the Trip Advisor community. We are happy to hear that you enjoyed your stay, we are actually in the process in upgrading tot he fastest WIFI Comcast has to offer. We are also pleased to announce that we will be going through FULL and complete renovation. Hope to... More 

Holly, United States
1 review
5 of 5 stars Reviewed March 16, 2015

We enjoyed our stay. The pool was clean and warm! Our children enjoyed the pool. The service was amazing! Very helpful and knowledgeable staff. We have internet access for our phones and computer. The location was perfect, close to the expressway and dinning!

Review collected in partnership with Best Western

Was this review helpful? Yes
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you for sharing feedback on your experience at our hotel. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Please plan to visit us again as we are pleased to announce that we are going through FULL renovation within the next month. Thank you once again for taking the time to... More 

Hartland, United States
1 review
5 of 5 stars Reviewed March 9, 2015

This is an older hotel with outside entry. I have stayed there 3 years in a row and every room has been very clean. The staff if friendly. It is in a great location with restaurants close by. The morning breakfast included eggs, sausage gravy with biscuits and waffles. Nothing fancy but free.

Review collected in partnership with Best Western

Was this review helpful? Yes
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you for sharing feedback on your experience at our hotel. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Please plan to visit us again as we are pleased to announced that we will be going through FULL renovation at our property. Hope to see you soon! More 

Grosse Pointe Woods, United States
1 review
5 of 5 stars Reviewed March 7, 2015

A friend and I stayed at the hotel for a workshop nearby. The hotel room was clean, beds were comfortable as well as the room. Breakfast was satisfactory. Hotel staff were very nice and helpful. I would recommend this to others, they told us they were going to remodel in the next few weeks. Very happy with our stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you for your review, the entire staff tries their best to accommodate every guest and make everyone feel welcomed. It is wonderful to hear that you had a pleasant stay with us, it always serves as encouragement to have such positive reviews. Hope to see you soon!!! More 

Colorado Springs, Colorado
1 review
5 of 5 stars Reviewed February 1, 2015

My big rig truck broke down and I ended up staying at this Best Western in Hartland, MI, for a week and 1/2. The rooms were very nice. Great showers, with a good size fridge and microwave, and the Wifi worked pretty well. It was Middle of Jan and 0 - 10 degrees outside. Room was really nice and warm.... More 

Was this review helpful? Yes
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Hello Tim, Thank you for your review, the entire staff tries their best to accommodate every guest and make everyone feel welcomed. It is wonderful to hear that you had a pleasant stay with us, it always serves as encouragement to have such positive reviews. I am happy to announce that we will be going through FULL renovation soon and... More 

1 review
4 of 5 stars Reviewed January 25, 2015

I stayed at this hotel to attend a nearby conference. To provide a a split bill for 2 payers, the manager went out of his way to find out how to do this and brought a corrected bill to me at breakfast. He could have easily passed on my request, but instead went the extra mile to provide service. I... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you for your wonderful review and detailed comments regarding your stay at the Best Western of Hartland. We value your feedback and, even more, the time and effort devoted to sharing it with us. We appreciate your sincere review and we look forward to welcoming you to our newly renovated hotel again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

61 photos of this hotel

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Pool/beach area (5)
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Dining (8)
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Business center/function rooms (1)
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