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BEST WESTERN of Hartland

2.0 of 5 10087 Highland Rd (M-59), Hartland, MI 48353
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Certificate of Excellence 2014
BEST WESTERN of Hartland
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BEST WESTERN of Hartland
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81 reviews from our community

Traveler rating
    43
    21
    9
    6
    2
See reviews for
27
20
3
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (13)
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Sterling Heights, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Expectional service by Morgan at reservation time and check-out. She really worked with me to get a good rate. I will return. Location is easy off, easy on freeway - US 23. Lots of restaurants and shopping within walking distances.

Review collected in partnership with Best Western

Was this review helpful? Yes
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you for sharing your experience with us and the rest of the Trip Advisor community. We are happy to hear that you enjoyed your stay and hope to see you back again in the future. I do apologize about the highway noise, unfortunately that is something that is out of our hands. As for the spots in the bathroom,... More 

Mishawaka, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The staff was very accommodating, especially of our early arrival. The room was very nice and the furnishings were comfortable and inviting. The only drawbacks were the sounds of the nearby highway, and the noises of other guests walking by the room. There were also a few spots of the bathroom that had not been cleaned.

Review collected in partnership with Best Western

Was this review helpful? Yes
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you for sharing your experience with us and the rest of the Trip Advisor community. We are happy to hear that you enjoyed your stay and hope to see you back again in the future. Thank you for choosing our hotel! More 

alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I'm a frequent traveler, and value conscious, and stay at 15 or 20 different properties each year, but rarely comment at Trip Advisor. Pleased to recommend this hotel for the value customer. I enjoyed an $80 rate, tax included, via prepaid Hotwire reservation. The manager, Brandon, is #1 on my list...very personable and addressed me by my last name, professional... More 

Was this review helpful? Yes
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you for your review, the entire staff tries their best to accommodate every guest and make everyone feel welcomed. It is wonderful to hear that you had a pleasant stay with us, it always serves as encouragement to have such positive reviews. We will be going through major renovations soon and would love for you to come check it... More 

Milwaukee, Wisconsin
Top Contributor
107 reviews 107 reviews
58 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed November 10, 2014

This property is clean and well managed. It has been updated recently and the beds are very comfortable. The pool is almost large enough for lap swimming and the water is warm. All of the staff we encountered were friendly and seem to care about the property and the guests. Maureen managed the breakfast area as if it was her... More 

Was this review helpful? Yes
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you for sharing feedback on your experience at our hotel. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Please plan to visit us again the next time you travel to the area. Thank you once again for taking the time to write a review. More 

McKean, PA
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 8, 2014

As others have said, this Best Western was close to the highway and had plenty of stores and restaurants nearby. We stayed 1 night on our way to the North Shore of Lake Superior and enjoyed it so much, we stayed another night on our way back home. Our first room was large and quiet with 1 queen bed. Breakfast... More 

Was this review helpful? Yes
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. Hope to see you soon!!! More 

Lewisville, Texas
2 reviews
5 of 5 stars Reviewed October 6, 2014

I enjoyed my stay at the Best Western of Hartland. Great location, right off the highway with stores and restaurants nearby. I had dinner at the Black Rock Bar and Grill across the street the second night, and loved the experience. The employees were professional and courteous. The front desk lady greeted me with a smile and was very helpful... More 

Was this review helpful? Yes
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you for sharing your experience with us and the rest of the Trip Advisor community. We are happy to hear that you enjoyed your stay and hope to see you back again in the future. Thank you for choosing our hotel! More 

Sault Ste Marie, MI
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 29, 2014

Friendly staff! Large rooms with small table and 2 chairs, work table and chair, refrigerator and microwave. The queen beds are a bonus, considering several hotels have double beds. Bathroom is small, but functional. Sink and mirror area are out in the main room and is a large countertop area. Overall a nice hotel for the price.

Review collected in partnership with Best Western

Was this review helpful? Yes
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. Hope to see you soon!!! More 

Michigan
Top Contributor
56 reviews 56 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 27, 2014

Really nice place. Very nice staff and very comfortable room. The hot breakfast was well stocked. Pool was very nice, too. Very friendly folks who were staying there at the time as well. I would definitely recommend this hotel! Easily accessible to the highway, shopping, restaurants, etc.

Was this review helpful? Yes
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you for your wonderful review and detailed comments regarding your stay at the Best Western of Hartland. We value your feedback and, even more, the time and effort devoted to sharing it with us. We appreciate your sincere review and we look forward to welcoming you to our hotel again. More 

Rantoul, Il., United States
2 reviews
5 of 5 stars Reviewed September 21, 2014

The staff here are very accommadating and helpful. They care for their guests comfort. Clean rooms and bed was very comfortable. Nice breakfast and very clean pool area. This was one of the nicest hotel rooms that we have stayed in. Area was very nice and great steak resturant across the street among other places. I would recommend this hotel... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Thank you for sharing feedback on your experience at our hotel. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Please plan to visit us again the next time you travel to the area. Thank you once again for taking the time to write a review. More 

Grand Rapids, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed September 20, 2014

Best says IT! Very comfortable. Very nice staff. I would definitely recommend this hotel! It is located right off of the highway so it is easily accessible. In addition there is shopping close by as well as a selection of restaurants.

Review collected in partnership with Best Western

Was this review helpful? Yes
Brandon S, General Manager at BEST WESTERN of Hartland, responded to this review

Carole, I would like to extend my appreciation towards you and your family for staying with us! Thank you for taking the time to review us and share your great experience here at the Best Western Hartland.I'm glad our guest services exceeded your expectations! We look forward to your next visit! More 

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Additional Information about BEST WESTERN of Hartland

Address: 10087 Highland Rd (M-59), Hartland, MI 48353
Phone Number:
Location: United States > Michigan > Hartland
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN of Hartland 2*
Number of rooms: 61
Reservation Options:
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Also Known As:
Best Western Hartland
Hartland Best Western

37 photos of this hotel

Management photos: Courtesy of the property manager

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