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Comfort Suites

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4520 Kenowa Ave SW, Grandville, MI 49418
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Comfort Suites
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57 Reviews from our TripAdvisor Community

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Traveler rating
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    13
    10
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    4
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (57)
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    (13)
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    (26)
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    (10)
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    (8)
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5 of 5 stars Reviewed 1 week ago

Lovely small hotel, good rooms, lively spa jacuzzi and ideal for a work stay as next to Walmart and close to many restaurants. Staff very helpful and nice. Close to freeway and would recommend to everyone

Was this review helpful? Yes
Carole K, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to comment on your recent stay at our hotel. We appreciate the high scores on each of the categories as we do strive to give each and every one of our guests the best we have to offer. Your feedback is very important to us and we can assure you that we will use... More 

Southeastern Michigan
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

As I write this review, I noticed I stayed here 5 years ago with my older son's soccer team. 5 years ago I gave this motel a great review. 5 years later, I can say that the rooms are still huge and roomy, rooms are clean and breakfast is good. I will say that I can see the wear and... More 

Was this review helpful? Yes
Carole K, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete to comment on your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. We strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank... More 

Washington, Illinois
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great stay at this hotel! Room was spacious and clean. Breakfast was pretty good. Staff were very friendly and helpful. Pool was large and hot tub huge and we were the only ones using it for most of the time. Enjoyed the easy access to Walmart and I-196 with a 15 minute drive to downtown Holland and 20 minutes to... More 

Was this review helpful? Yes
Carole K, General Manager at Comfort Suites, responded to this review

Dear Layne Thanks so much for staying with us on your recent visit to the area. I agree with you, it is so convenient to have Walmart in our backyard especially with them being open 24 hours. Then there is the Rivertown Crossings Mall and the Buck Town Mall which houses Cabela's and Michigan's largest Target store. We are so... More 

Grandville, Michigan
1 review
3 of 5 stars Reviewed June 25, 2015

Here for overnight anniversary celebration.. Front desk check in never smiled or made us feel welcome. Group of women who looked to be cleaning staff sat chatting at table blocking dining room, making small snack stand with chips and cheese unexcessable. Room was very clean. Furniture could use some up dates and were well worn. Very Spartan decorating. Cheap foam... More 

Was this review helpful? Yes
Carole K, General Manager at Comfort Suites, responded to this review

We apologize for this not being a great "first impression". However, we hope that in the future you will give us a second chance. The young ladies were a cheerleading teaching group that were waiting for their head coach to check in. Thank you again for sharing your experience. Sincerely Carole Krzeminski General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 8, 2015

Beautiful hotel and well trained staff. Walmart is behind the hotel so if you need any grocery just walk down. Like that pick your pillow programs. All kind of restaurants are there within mile. There is big shopping mall too. Will definitely come back next time when I'm in town

Was this review helpful? Yes 1
Carole K, General Manager at Comfort Suites, responded to this review

Dear PH 3577 I apologize for not responding to your sooner. Thank you for staying with us and we are glad that you found the hotel and the surrounding area to be to your satisfaction. I also love this area as there always seems to be a place to go and lots of things to do. It seems like every... More 

Mount Morris, Michigan
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 6, 2015

Was in town for the Joyce Meyers Conference and choose this hotel because of its closeness to the venue, and ratings. Stayed there Thursday and Friday Night. I would have given the hotel 5 stars, but for some reason housekeeping did not change my sheets, and did not vacuum up some of the crumbs my daughter had spilled. We were... More 

Was this review helpful? Yes 1
Carole K, General Manager at Comfort Suites, responded to this review

Dear Guest Thank you for staying with us during the Joyce Meyer Conference. Housekeeping does not usually change sheets in room every day as we try to participate in water conservation. In your case, any time you would like fresh sheets, please leave a note and housekeeping will gladly change them. The cookies on the floor, that should have been... More 

Harbor Springs, Michigan
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 1, 2015

Have to say we were a little dubious on arrival as the hotel is right next to a WalMart, however we didn't hear any extra noise, not even traffic noise so really not a problem. Front desk gal was very nice even though we arrived late. We were offered a choice of 2nd or 3rd floor. Room is sparkling clean... More 

Was this review helpful? Yes 2
Carole K, General Manager at Comfort Suites, responded to this review

I am glad to hear that your stay was exceptional. I think it is a plus that we have Walmart in our backyard as most guests, if they need something, can just walk over to the store. I do hope you come back and visit us again. Thanks for the glowing remarks Sincerely Carole Krzeminski General Manager More 

Valencia, California, USA
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 11, 2015

Stayed here for a college swimming conference championship in Feb. and other than the weather,(Californian here!) this place rocked! Located close to food, shopping and the highway were all big pluses for us. It was also a nice property with clean rooms, comfortable beds and a very nice staff. We had a large group and did happy hour every day... More 

Was this review helpful? Yes
Carole K, General Manager at Comfort Suites, responded to this review

Thank you for telling others that you enjoyed your stay at the Comfort Suites - Grandville. We really strive hard to make all of our guests feel comfortable and to enjoy themselves. We really are in a centrally located area and with all the shopping, restaurants, museums, breweries, etc in the area it really is a great place. We hope... More 

Commerce Township, Michigan
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed March 3, 2015

First time we have stayed at this property. It's proximity to shopping and restaurants is very good which is probably why it's priced a bit higher than some other Comfort Inn's in the area. The room was a nice size - king with a sleeper sofa but when the bed was pulled out it made it difficult to maneuver around.... More 

Was this review helpful? Yes 1
Carole K, General Manager at Comfort Suites, responded to this review

Thank you Fitz Family for your positive review of the Comfort Suites - Grandville. We do love the area and feel that it is a plus for those visiting the area. Shopping, restaurants (35+), easy on/off I-196 expressway, half way between Grand Rapids and Holland, etc. Sorry about the internet. I will have my IT department check it out. Again,... More 

Traverse City, Michigan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 25, 2015 via mobile

Carol and Daniela were so welcoming ... I was 1 of 4 gals there for a couple days of shopping .. Location, location, location! Fitness room was small, but the bottled water dispenser, towels, tv, and ability to change the thermostat made up for it!! There was a great variety of food choices for breakfast. Will definitely stay here the... More 

Was this review helpful? Yes
Carole K, General Manager at Comfort Suites, responded to this review

Lib and Ladies Thank you so much for your comments regarding your recent visit to the Comfort Suites - Grandville. Carole and Daniela are certainly an asset to our hotel and our brand. We were happy to be able to accommodate the 4 of you in a comfortable manner. Hope you come back and visit us soon. If not, see... More 

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