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All 6 Grandville hotels

Comfort Suites

2.0 of 5 Hotel   |   4520 Kenowa Ave SW, Grandville, MI 49418
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Ranked #3 of 6 Hotels in Grandville
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 weeks ago
Denise H Bessemer, Michigan
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46 reviews from our community

Traveler rating
    20
    8
    9
    6
    3
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15
6
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9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bessemer, Michigan
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was a decent hotel, but nothing to rave about. Everything was average except the room was exceptionally clean. I'd say it was a little pricey for what we got, but all in all, it was a decent place to sleep.

Was this review helpful? Yes
Carole K, General Manager at Comfort Suites, responded to this review

I love the "no harm, no foul".....so thank you for staying with us on your recent trip to the Grandville area. We do strive to make your stay as comfortable as possible and i have sent your generous comments to our housekeeping department. They do work hard to keep things neat and clean. We hope that you will stay with... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

Excellent room had two queen beds and there was a large setting room with a couch, refrigerator and microwave which we didn't need but very impressed. Got in late and Rachael at the desk was very accommodating. The pool and hot tub was open until 12 which was great we got to relax a minute after a long day. Stayed... More

Was this review helpful? Yes 1
Carole K, General Manager at Comfort Suites, responded to this review

Nancy I am so glad to hear that you enjoyed your stay and we enjoyed having you stay here. I hope you pass this information on to all of your friends and we hope the followers on Trip Advisor do the same. Please come back and visit us again when you are in the area. Sincerely Carole Krzeminski General Manager More

Traverse City
Contributor
12 reviews 12 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 25, 2014

Stayed at this hotel for four days for a hockey tournament. Big rooms, great customer service and a great location! They were very accommodating to try to get all our families together. I will definitely stay here again if I'm in the Grand Rapids area!

Was this review helpful? Yes 3
Carole K, General Manager at Comfort Suites, responded to this review

HELLO TCHARLEYGIRL.....Thank you so much for "loving us" on your recent stay at the Comfort Suites. People like you make our jobs so rewarding. We are looking forward to you staying with us again in the future. Sincerely Carole Krzeminski General Manager More

Traverse City, MI
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 23, 2014

Our family was there for the Meijer State Olympic Games. Everything at the hotel was perfect! Beds were fantastic, queen size and pillow top. Fridg and Microwave in room. Plenty of space with a couch. Staff was more than friendly & helpful. Breakfast was plentiful, clean and well staffed. We will always stay at this hotel when visiting Grand Rapids.... More

Was this review helpful? Yes 2
Carole K, General Manager at Comfort Suites, responded to this review

We really enjoyed having the participants of the Meijer State games staying here. Everyone was very nice and we are looking forward to being their hotel of CHOICE next year. Sincerely Carole Krzeminski General Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 24, 2014

I always stay here when I'm in Grandviile for my business trip. Two flavor waffle choice, Scrambled egg, Link sausage are my favorite. They just remodeled most of thing in the rooms. Staffs very nice and helpfull. There is a walmart in the same parking lot if you need to buy any grocery and it is 24 hour open. There... More

Was this review helpful? Yes 1
Carole K, General Manager at Comfort Suites, responded to this review

Keith Thank you so much for continuously staying with us during your business trips to the area. I agree, I also like the scrambled eggs and link sausage. I have passed on your comments to my entire staff who do strive to make this a place where you can come and stay and most of all, feel at home. See... More

Kalamazoo, Michigan
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 23, 2014

After staying in a Microtel by Wyndam the night before I was very disappointed paying double the $ for half the comfort at this location. The lobby feels like a motel-not a hotel. Once you get past the little vestibule full of brochures, the lobby is small, dark, and the counter person didnt seem very professional. I had to walk... More

Was this review helpful? Yes
Carole K, General Manager at Comfort Suites, responded to this review

Sorry to hear that we could not compete with the Microtel by Wyndam. We do strive to make our hotel as comfortable and convenient as possible but in this case I'm sorry that we failed you. Perhaps some day in the future, you will return and give us a second chance to show that we do take pride in hotel.... More

Bloomington, Indiana
Contributor
17 reviews 17 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 18, 2014

We came for a wedding and had the discounted rate. I appreciate the price was pretty darn good for a suite and we definitely need a suite with 3 kids. I also love that there are 2 QUEEN beds (not double) and a sofabed in every room. The location is close to the highway and shares a parking lot with... More

Was this review helpful? Yes
Carole K, General Manager at Comfort Suites, responded to this review

Dear Mom of Three First of all, let me apologize for the problems that you encountered while staying at the hotel. You're right, you shouldn't have to look for linens for the sofa bed. While they are supposed to be in the closet, it sounds like housekeeping was a little neglectful in their duties. Secondly, the other problems should also... More

Taylor
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 28, 2014

We booked 2 rooms here for my daughter's graduation from GVSU last weekend. Both rooms were clean, large and comfortable. It was a 10 minute drive from Van Andel Arena and less than a mile from a mall and several restaurants. The breakfast was very good, with scrambled eggs, sausage, waffles, bagels, toast, juices,cereals, biscuits & gravy etc. The staff... More

Was this review helpful? Yes
Carole K, General Manager at Comfort Suites, responded to this review

Dear Patti We were so glad to be able to accommodate you and your family on your special day. Commencement is not only for the person graduating but for the entire family to share the achievements of the student who has worked so hard and diligently to make a better life for everyone that surrounds them. I do hope you... More

Crystal, Michigan
2 reviews
4 of 5 stars Reviewed April 27, 2014

Everything is great from check-in to checkout. The employees are very helpful and willing to work out any issues. They were going through updates while I was there. My favorite location in West Michigan.

Was this review helpful? Yes
Carole K, General Manager at Comfort Suites, responded to this review

Dear Jim K.... So glad to hear that your stay was great from beginning to end. The entire staff would like to thank you especially guest services as we know we are doing our job when someone compliments us. We hope that you will stay with us again when you come back to the "west" coast. Thanks again, Carole Krzeminski... More

Peoria, Illinois
1 review
4 of 5 stars Reviewed April 15, 2014 via mobile

Have stayed in several hotels in the Grand Rapids area and by far this has been the best of the best visits.The staff was very friendly and informative, Was put at ease when we were able to check in prior to regular 3:00pm, after a 6 hour drive my wife and I was ready to relax down at the pool.The... More

Was this review helpful? Yes
Carole K, General Manager at Comfort Suites, responded to this review

Dear 196256 Thank you for your kind words. We are always try to bend the rules a little bit and let our guests check in when they arrive especially if it is before the posted "check in" time. I'll assume you did find the pool to be enjoyable and relaxing. Thanks again. Carole Krzeminski General Manager More

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Additional Information about Comfort Suites

Address: 4520 Kenowa Ave SW, Grandville, MI 49418
Phone Number:
Location: United States > Michigan > Ottawa County > Grandville
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Suites 2*
Number of rooms: 66
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Also Known As:
Comfort Hotel Grandville
Comfort Suites Grandville
Grandville Comfort Suites

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