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All 6 Grandville hotels

Residence Inn Grand Rapids West

3.0 of 5 Hotel   |   3451 Rivertown Point Court SW, Grandville, MI 49418
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Residence Inn Grand Rapids West
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83%
Ranked #2 of 6 hotels in Grandville
A recent review
4 of 5 stars reviewed 1 week ago
ElizLv Lansing, Michigan
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61 people have reviewed this hotel

Traveler rating
    28
    21
    6
    3
    3
See reviews for
25
9
7
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
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  • Any
English first
Lansing, Michigan
Top Contributor
57 reviews 57 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Staff is very friendly and helpful, good value for our price, clean and quite. The only draw back was no indoor pool or hot tub. The breakfast food temperature was not hot, luck warm on the sausage gravy, and the waffle maker put more mix on the counter then in the maker.

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ResInnGRWest, Manager at Residence Inn Grand Rapids West, responded to this review

Thank you for taking the time to review your stay at our hotel! We appreciate your feedback and are glad you had a great experience! I'm very sorry you were not pleased with some of the breakfast items. We will be sure to make our staff aware so that our breakfast is at it's highest quality. Thank you again, we... More

1 review
4 of 5 stars Reviewed 1 week ago

Our daughter attends GVSU and we decided to enjoy a visit with her. The hotel is located across the street from one of the big malls so there are endless options for food and fun. Our room was clean and comfortable. The fireplace was wonderful on the cold rainy night. Very nice sitting area for visiting. The bed was less... More

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ResInnGRWest, Manager at Residence Inn Grand Rapids West, responded to this review

Thank you for reviewing your stay at the Residence Inn Grand Rapids West! We appreciate your time and your feedback. We're happy to hear you enjoyed the location and the amenities at the hotel. We hope to see you again next time you visit the area! More

Sterling Heights, MI
Top Contributor
176 reviews 176 reviews
142 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed January 23, 2014

This is in a great location and easy to find if you're using a GPS. If not, it helps if you know that 44th Street sort of branches off to join Rivertown Point. I liked the hotel very much. The only thing that would help is if breakfast were available a little earlier in the morning (I think it's ready... More

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ResInnGRWest, Manager at Residence Inn Grand Rapids West, responded to this review

Thank you for taking time to review your stay at the Residence Inn Grand Rapids-West! We appreciate your feedback and great comments. Being just off the main road, GPS is always helpful. We're also more than happy to offer directions by phone anytime someone calls. Sunday nights there are fewer open food options available outside the hotel, so we're always... More

Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 22, 2014

We recently were caught in a huge snowstorm that closed the highways in Indiana on our way home to Chicago. The roads were so bad we pulled over and found this hotel with our GPS. From the moment we walked in to the time we checked our 2 days later, everyone at this hotel went above and beyond to make... More

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ResInnGRWest, Manager at Residence Inn Grand Rapids West, responded to this review

Thank you so much for reviewing our hotel here in Grandville! We're very happy to hear you enjoyed yourself while you were snowed in. The lake effect can bring in some nasty storms, but we always try to make everyone feel at home. Next time you're in the area we hope to see you again, perhaps for some shopping at... More

Columbus, Ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed January 7, 2014 via mobile

I love the fresh scent of the bed linens! I can count on a good nights sleep on the super comfy beds. The staff, as always, go the extra mile to make their guests welcome. A warm and friendly haven in the midst of the Arctic Vortex.

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ResInnGRWest, Manager at Residence Inn Grand Rapids West, responded to this review

Thank you so much for the great review! The Marriott beds are always hard to get out of! Thankfully the Arctic Blast has passed for now, but in Michigan you never know what's coming next. Thank you again for your time commenting on your stay, have a great day! More

Wyoming, Michigan
1 review
5 of 5 stars Reviewed January 6, 2014

We stayed at this Residence Inn during a power outage Dec. 22. The staff was excellent and friendly. Room and the property were clean and made for a very comfortable stay. Highly recommended in a convenient location near Rivertown Mall.

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ResInnGRWest, Manager at Residence Inn Grand Rapids West, responded to this review

Thank you for sharing your experience with our hotel! We're glad you were able to utilize our building and services during the power outage. Our property is well suited for situations like that because of our larger rooms and kitchen areas. If there's ever anything else we can do for you please do not hesitate to ask! Thank you again. More

Pellston, Michigan
1 review
5 of 5 stars Reviewed December 7, 2013 via mobile

We stayed on 12/4 in room 324 and our room could not be more spacious and comforting. Perfectly cleaned. Great flatscreen tv. HUGE kitchen. An awesome complementary breakfast with free newspapers.Walking distance to several restaurants (Red Lobster...Carabbas...ect) We will definitely be making this "our" hotel when in GR.

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ResInnGRWest, Manager at Residence Inn Grand Rapids West, responded to this review

Thank you so much for the great comments! We are very lucky to be in such a great location with great restaurants and shopping areas so close by. We thank you for your business and look forward to seeing you again next time you're in the area! More

Mesquite, Texas
Contributor
18 reviews 18 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 1, 2013

Nice clean property with an average work out room, containing a treadmill, elliptical, and free weights with a bench. The room has a kitchen, living room, and dining room with all of the appliances needed to make my own meals. Hey! I am travelling, so I really did not need all of the extra room. I did, however, like the... More

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ResInnGRWest, Manager at Residence Inn Grand Rapids West, responded to this review

Thank you so much for putting in a review for our hotel! Our rooms are very spacious compared to other hotel rooms, giving them a very "homey" feel. We're glad you enjoyed the fitness room and patio fireplace as well! We hope to see you again next time you're in the area. Thank you! More

Southfield, Michigan
2 reviews
5 of 5 stars Reviewed October 28, 2013

Great Hotel, We had a beautiful 2 bedroom suite with a full kitchen. I plan to use The Residence Inn for all my travels. The staff was so professional. This is based on my personal experience only. We had a large group visiting our spiritual friends at the local Kingdom Hall of Jehovah's Witnesses, we do plan another in the... More

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ResInnGRWest, Manager at Residence Inn Grand Rapids West, responded to this review

Thank you for the great review of our hotel, it is very much appreciated! We really enjoyed having your group here and hope to see you again soon! Feel free to contact us for any of your accomodation needs in the future. More

Clarkston, Michigan
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 16, 2013

I booked my reservation August 1 for an October 4-5 stay. I changed my reservation on Oct 2 to check in and stay just the night of Oct 5, which they were very helpful. However, due to an overstay of Electrical workers, they were overbooked and I got bumped to a Hampton Inn about 8 miles away in Wyoming, Mi.... More

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ResInnGRWest, Manager at Residence Inn Grand Rapids West, responded to this review

Thank you for taking the time to put in a review for the Residence Inn Grand Rapids-West! We're very sorry we were oversold at the hotel and could not honor your reservation for the night. It is definitely an unexpected disappointment, on top of having to drive a little further from your event. We're very glad that you enjoyed the... More

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Additional Information about Residence Inn Grand Rapids West

Also Known As:
Residence Inn Grand Rapids West Hotel
Residence Inn Grand Rapids West Hotel Grandville
Residence Inn Grandville
Grandville Residence Inn
Address: 3451 Rivertown Point Court SW, Grandville, MI 49418
Phone Number:
Location: United States > Michigan > Ottawa County > Grandville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Grandville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Grand Rapids West 3*
Reservation Options:
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